Vista Hills Health Care Center

Vista Hills Health Care Center is a Nursing Home in Texas

Vista Hills Health Care… is a Nursing Home in Texas

Vista Hills Health Care Center

1599 Lomaland Dr, El Paso, TX 79935 View Map

Vista Hills Health Care Center is a Nursing Home in Texas

Vista Hills Health Care… is a Nursing Home in Texas

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Overview of Vista Hills Health Care Center

Vista Hills Health Care Center, located in  the sunny city of EL Paso, TX, is a care facility dedicated to providing quality skilled nursing and rehabilitation services. This skilled facility offers specialized care by highly skilled clinicians and therapists in a warm, home-like environment.
As part of their services they provide residents with 24/7 skilled nursing care, physical, occupational, and speech therapy, respite care services, wound care, and other care services such as their memory care program for residents living with Alzheimer’s or dementia. Additionally they also provide nutritional services through their fine dining options, and full activities programs to ensure that their physical activity, mental stimulation and psychosocial needs are met.

(915) 593‑1131

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.53/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 120

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Texas average
Occupancy rate 76.7%
Residents per day (avg) 83
Occupancy rate
76.7%
Residents per day (avg)
83

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

15% of new residents, usually for short-term rehab.

Typical stay 30 days

Private pay

44% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

41% of new residents, often for long-term daily care.

Typical stay 6 - 7 months

Finances and operations

Proprietary home
Corporation
Home revenue
$10.4M
Profit
$428.6K
Proprietary home Corporation
Home revenue
$10,361,257.00
Profit
$428,577.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.9M
38% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.0M
Total costs $9.9M
Bed community size
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
50 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 51 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Services

MEDICARE/MEDICAID

About this community

License Status
Active
Facility Type
Nursing
License Date
February 23, 2024
License Expiration
February 23, 2027

Additional licensing details

License number: 311869
Year opened: 5/3/1976
CMS Certification Number: 455493
County: EL PASO

Ownership & operating entity

Vista Hills Health Care Center is administrated by VIRGINIA SANCHEZ.

Management company: CREATIVE SOLUTIONS IN HEALTHCARE, INC
Owner: EL PASO VIII ENTERPRISES, LLC
Ownership type: LIMITED LIABILITY COMPANY

Type Of Units

Medicaid and Medicare
120 units
Total beds
120 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Sylvia Roldan, HR
Administrator email: [email protected]
Contact Vista Hills Health Care Center

Comparison Chart

The information below is reported by the Texas Health and Human Services Commission.
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Vista Hills Health Care Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

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120
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Nursing Home 24/7 care needed

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DOUGLAS G PENDERGRAS SR ESTATE
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Places of interest near Vista Hills Health Care Center

Address 9.1 miles from city center

Address 1599 Lomaland Dr, El Paso, TX 79935

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

99
Total Staff
97
Employees
2
Contractors
29,824
Total Hours (Quarter)
41
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse88.6 No
Licensed Practical Nurse219.1 No
Certified Nursing Assistant367.9 No
Staff by Category
Administration
2 staff
7.7hs shift avg
Nursing Staff
76 staff
8.4hs shift avg
Physicians & Practitioners
2 staff
7.9hs shift avg
Therapy Services
13 staff
6hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
5.7hs shift avg
Dietary Services
3 staff
7.4hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
0.1%
of total hours from contractors
42 contractor hours this quarter
Medical Director: 1 Occupational Therapy Aide: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant3603612,24891100%7.9
Licensed Practical Nurse210216,52791100%9.1
Medication Aide/Technician5051,8549099%10.7
RN Director of Nursing3031,4197684%8.2
Speech Language Pathologist8081,2357380%6.6
Registered Nurse8081,1078695%8.6
Nurse Aide in Training3039457684%7.5
Qualified Social Worker2027006571%5.7
Nurse Practitioner1015386774%8
Mental Health Service Worker1015046369%8
Physical Therapy Aide1014836369%7.7
Clinical Nurse Specialist1014666066%7.8
Administrator1014485662%8
Dietitian1014225763%7.4
Physical Therapy Assistant2023816774%5.7
Other Dietary Services Staff2023604752%7.4
Respiratory Therapy Technician1011465459%2.7
Occupational Therapy Aide01136910%4
Medical Director011633%2

Health Inspection History

Source: CMS Health Citations (Jul 2022 – Oct 2025)

18
Inspections
73
Total Citations
1
Critical (J-L)
0
Serious (G-I)
4.06
Citations/Inspection
Oct 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
2
Moderate (D-F)
70
Serious (G-I)
0
Critical (J-L)
1
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
21
29% of total
Resident Rights
11
15% of total
Pharmacy Services
9
12% of total
Abuse, Neglect & Exploitation
6
8% of total
Infection Control
2
3% of total
Administration
1
1% of total
Citation Sources
Standard Inspections 33
Complaint Investigations 40
State Comparison (TX)
Citations
73
Texas average: 25.9
Critical Citations
1
Texas average: 2
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Oct 31, 2025 D Quality of CareF0684 Open
Oct 31, 2025 J Quality of CareF0689 Open
Apr 24, 2025 E PharmacyF0755 Corrected
Apr 24, 2025 E Resident RightsF0580 Corrected
Jan 14, 2025 D Quality of CareF0690 Corrected
Nov 21, 2024 E EnvironmentalF0921 Corrected
Nov 21, 2024 E NutritionF0804 Corrected
Nov 21, 2024 E NutritionF0812 Corrected
Nov 21, 2024 E PharmacyF0755 Corrected
Nov 21, 2024 E PharmacyF0761 Corrected
Nov 21, 2024 E Quality of CareF0677 Corrected
Nov 21, 2024 E Quality of CareF0687 Corrected
Nov 21, 2024 E Resident RightsF0565 Corrected
Nov 21, 2024 E Resident RightsF0583 Corrected
Nov 21, 2024 E Resident RightsF0585 Corrected
Sep 17, 2024 D Care PlanningF0641 Corrected
Aug 02, 2024 D Quality of CareF0693 Corrected
Aug 02, 2024 D Care PlanningF0656 Corrected
Mar 29, 2024 D Quality of CareF0693 Corrected
Feb 15, 2024 E Infection ControlF0880 Corrected
Feb 15, 2024 C Nursing ServicesF0732 Corrected
Feb 15, 2024 E PharmacyF0761 Corrected
Feb 15, 2024 D Quality of CareF0684 Corrected
Feb 15, 2024 E Quality of CareF0686 Corrected
Feb 15, 2024 D Care PlanningF0656 Corrected
Feb 15, 2024 D Care PlanningF0842 Corrected
Feb 15, 2024 D Resident RightsF0580 Corrected
Feb 02, 2024 E Abuse/NeglectF0604 Corrected
Feb 02, 2024 E AdministrationF0773 Corrected
Feb 02, 2024 E NutritionF0812 Corrected
Feb 02, 2024 E PharmacyF0755 Corrected
Jan 05, 2024 D Abuse/NeglectF0607 Corrected
Jan 05, 2024 D Abuse/NeglectF0609 Corrected
Jan 05, 2024 E PharmacyF0755 Corrected
Jan 05, 2024 D Resident RightsF0622 Corrected
Dec 20, 2023 D Care PlanningF0656 Corrected
Oct 19, 2023 D Care PlanningF0656 Corrected
Oct 19, 2023 E Care PlanningF0842 Corrected
Oct 19, 2023 D Resident RightsF0580 Corrected
Sep 21, 2023 E Infection ControlF0880 Corrected
Sep 21, 2023 E NutritionF0812 Corrected
Sep 21, 2023 E PharmacyF0755 Corrected
Sep 21, 2023 E Quality of CareF0679 Corrected
Sep 21, 2023 E Quality of CareF0690 Corrected
Sep 21, 2023 D Quality of CareF0693 Corrected
Sep 21, 2023 D Quality of CareF0695 Corrected
Sep 21, 2023 D Care PlanningF0641 Corrected
Sep 21, 2023 E Care PlanningF0656 Corrected
Sep 21, 2023 D Care PlanningF0842 Corrected
Sep 21, 2023 D Resident RightsF0550 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Creative Solutions
Resident Census by Payment Source
76 Total Residents
Medicare 3 (3.9%)
Medicaid 62 (81.6%)
Private Pay/Other 11 (14.5%)
Programs & Services
Residents' Group
Nurse Aide Training
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
10.9 Score
26% worse than avg Texas avg: 8.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
18.9 Score
18% worse than avg Texas avg: 16.0

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
16.7%
Lost Too Much Weight
7.6%
Urinary Tract Infection
0.0%
Depressive Symptoms
2.2%
Falls with Major Injury
0.7%
Pneumococcal Vaccine
94.5%
Antipsychotic Use
8.4%
Walking Ability Worsened
26.0%
Influenza Vaccine
97.6%
High Risk Residents with Pressure Ulcers
3.4%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
14.1%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
90.1% Near average Texas: 90.4%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.9% 31% worse than avg Texas: 1.4%
Influenza Vaccine
87.3% Near average Texas: 88.0%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $40K Texas avg: $80K 51% better than avg
Number of Fines 1 Texas avg: 2.5
Payment Denials 1 49 total days
Compared to Texas Average Facility: $40K | Texas Avg: $80K
Penalty History

Showing all 2 penalties (Dec 2024 - Dec 2024)

Dec 5, 2024 Civil Money Penalty
$40K
Dec 5, 2024 Payment Denial
49 days

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Claim What’s Yours: Financial Aid for Texas Seniors

Program
State Program Name
Eligibility
Benefits
Community Care for the Aged and Disabled (CCAD)
TX Medicaid CCAD
  • General: Age 65+ or disabled, Texas resident, Medicaid-eligible, care need (not always nursing home level).
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • TX Specifics: Large state; rural access challenges.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home aides.
Texas Community Care Services
  • General: Age 60+, Texas resident, at risk of decline.
  • Income Limits: ~$2,000/month (individual, varies).
  • Asset Limits: $5,000 (individual).
  • TX Specifics: Limited funding; high demand in urban areas.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Area Agency on Aging (AAA) Services
  • General: Age 60+, TX resident; no income/asset limits.
  • Income Limits (2025): None; donations encouraged.
  • Asset Limits: Not assessed.
  • TX Specifics: 28 AAAs; includes Meals on Wheels in some areas.
  • Services: Meals (~$5-$7/meal), transportation, homemaker services (~4 hours/week), respite (~5 days/year), legal aid.
Medicare Savings Program (MSP)
Texas Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, TX resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • TX Specifics: Includes Extra Help for Part D; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Home Energy Assistance Program (LIHEAP)
Texas Comprehensive Energy Assistance Program (CEAP)
  • General: Age 60+ prioritized, TX resident, low-income.
  • Income Limits (2025): ~$3,970/month (185% FPL).
  • Asset Limits: Not assessed.
  • TX Specifics: Priority for elderly/disabled; covers gas, electric, propane.
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Family Caregiver Support Program (FCSP)
Texas Family Caregiver Support Program
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
  • Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits: Not assessed.
  • TX Specifics: High rural demand; includes grandparent caregivers.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, TX resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified.
  • TX Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Texas VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, TX resident, wartime service, ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth).
  • TX Specifics: High veteran population; supports rural/urban needs.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Property Tax Exemption for Seniors
Texas Senior Property Tax Exemption
Official government program page
  • General: Age 65+, TX resident, homeowner (homestead).
  • Income Limits (2025): None; tax-based eligibility.
  • Asset Limits: Not assessed.
  • TX Specifics: $25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.
  • Services: Tax exemption or freeze (~$500-$1,000/year savings).
Senior Farmers’ Market Nutrition Program (SFMNP)
Texas SFMNP
  • General: Age 60+, TX resident, low-income.
  • Income Limits (2025): ~$2,322/month (185% FPL).
  • Asset Limits: Not assessed.
  • TX Specifics: Vouchers (~$50/season); serves ~20,000 via 28 AAAs.
  • Services: Vouchers (~$50/season) for produce at farmers’ markets.

Claim What’s Yours Financial Aid for Texas Seniors

TX Medicaid CCAD

Community Care for the Aged and Disabled (CCAD)

Requirements:
  • General:
    Age 65+ or disabled, Texas resident, Medicaid-eligible, care need (not always nursing home level).
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • TX Specifics:
    Large state; rural access challenges.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home aides.
TX CCS

Texas Community Care Services

Requirements:
  • General:
    Age 60+, Texas resident, at risk of decline.
  • Income Limits:
    ~$2,000/month (individual, varies).
  • Asset Limits:
    $5,000 (individual).
  • TX Specifics:
    Limited funding; high demand in urban areas.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Texas AAA Services

Area Agency on Aging (AAA) Services

Requirements:
  • General:
    Age 60+, TX resident; no income/asset limits.
  • Income Limits (2025):
    None; donations encouraged.
  • Asset Limits:
    Not assessed.
  • TX Specifics:
    28 AAAs; includes Meals on Wheels in some areas.
Benefits without Contact:
  • Services: Meals (~$5-$7/meal), transportation, homemaker services (~4 hours/week), respite (~5 days/year), legal aid.
Texas Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, TX resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • TX Specifics:
    Includes Extra Help for Part D; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Texas Comprehensive Energy Assistance Program (CEAP)

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, TX resident, low-income.
  • Income Limits (2025):
    ~$3,970/month (185% FPL).
  • Asset Limits:
    Not assessed.
  • TX Specifics:
    Priority for elderly/disabled; covers gas, electric, propane.
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Texas Family Caregiver Support Program

Family Caregiver Support Program (FCSP)

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
  • Income Limits (2025):
    No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits:
    Not assessed.
  • TX Specifics:
    High rural demand; includes grandparent caregivers.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Texas SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, TX resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified.
  • TX Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Texas VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, TX resident, wartime service, ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth).
  • TX Specifics:
    High veteran population; supports rural/urban needs.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Texas Senior Property Tax Exemption

Property Tax Exemption for Seniors

Requirements:
  • General:
    Age 65+, TX resident, homeowner (homestead).
  • Income Limits (2025):
    None; tax-based eligibility.
  • Asset Limits:
    Not assessed.
  • TX Specifics:
    $25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.
Benefits without Contact:
  • Services: Tax exemption or freeze (~$500-$1,000/year savings).
Texas SFMNP

Senior Farmers’ Market Nutrition Program (SFMNP)

Requirements:
  • General:
    Age 60+, TX resident, low-income.
  • Income Limits (2025):
    ~$2,322/month (185% FPL).
  • Asset Limits:
    Not assessed.
  • TX Specifics:
    Vouchers (~$50/season); serves ~20,000 via 28 AAAs.
Benefits without Contact:
  • Services: Vouchers (~$50/season) for produce at farmers’ markets.
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