Franklin Heights Nursing and Rehab Center

Q: What neighborhood is Franklin Heights Nursing and Rehab Center in?

Franklin Heights Nursing and Rehab Center is in the Northwest El Paso neighborhood of El Paso.

Q: Who is the owner of Franklin Heights Nursing and Rehab Center?

Franklin Heights Nursing and Rehab Center is legally operated by West Wharton County Hospital District, and administered by Fabiana Lozano.

Q: Is Franklin Heights Nursing and Rehab Center in a walkable area?

Franklin Heights Nursing and Rehab Center has a walk score of 51. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

Q: What is the license number of Franklin Heights Nursing and Rehab Center?

According to TX state health department records, Franklin Heights Nursing and Rehab Center's license number is 308573.

Q: When does Franklin Heights Nursing and Rehab Center's license expire?

According to TX state health department records, Franklin Heights Nursing and Rehab Center's license expires on January 4, 2028.

Q: What is the occupancy rate at Franklin Heights Nursing and Rehab Center?

Franklin Heights Nursing and Rehab Center's occupancy is 68%.

Q: Does Franklin Heights Nursing and Rehab Center operate as a for-profit or non-profit?

Franklin Heights Nursing and Rehab Center is registered as a for-profit in TX.

CMS overall rating

223 S Resler Dr, El Paso, TX 79912 View map

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Franklin Heights Nursing and Rehab Center accepts Medicaid, Medicare, and private pay.

Calculator: See prices in your area

Franklin Heights Nursing and Rehab Center accepts Medicaid, Medicare, and private pay.

Overview of Franklin Heights Nursing and Rehab Center

Franklin Heights, located in El Paso, TX, is a skilled nursing home and rehabilitation center offering excellent skilled nursing and rehabilitation services to its residents. This includes 24/7 skilled nursing care, assistance with daily living activities, medication management, respite care, wound care, and pain management.
Additionally they also provide their residents with nutritional services by preparing meals with consideration to their bodies’ needs and restrictions. Laundry and housekeeping services are also provided during their stay, providing the residents with a clean environment, safe from diseases.

Facility Direct Line (915) 584-9417 infofranklinheights@csnhc.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to Texas state averages

Total nursing care / resident

3h 29m per day

This facility Texas avg (3h 38m per day)

vs Texas avg

-4%

6 of 6 metrics below state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	12m per day	▼ 52% State avg: 26m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	55m per day	▼ 4% State avg: 57m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	1h 46m per day	▼ 13% State avg: 2h 1m per day · National avg: 2h 21m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 25m per day	▼ 19% State avg: 2h 59m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	2m per day	▼ 47% State avg: 4m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	14m per day	▼ 31% State avg: 21m per day · National avg: 29m per day

Capacity and availability

146 days

132-bed community

A larger shared setting that may offer more common spaces and organized community services.

52 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 51 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

68%

Higher than the Texas average: 63.5%

Occupied beds

90 / 132

Average occupied beds in Texas homes 75 beds

Facility TypeNursing

StatusLicensed

IssuanceJanuary 4, 2025

ExpirationJanuary 4, 2028

County223 South Resler Drive

License Number308573

Year Opened11/1/1973

CMS Certification Number675479

QualificationNursing

Franklin Heights Nursing and Rehab Center is administered by Fabiana Lozano.

Management CompanyEL PASO I ENTERPRISES, LLC

OwnerWest Wharton County Hospital District

Ownership TypeHOSPITAL DISTRICT/AUTHORITY

Medicare

11 units

Medicaid and Medicare

121 units

Total beds

132 units

Staffing

Key information about the people who lead and staff this community.

ContactMr. Rocky Ruelas,, Administrator

Administrator Emailzachary_willig@csnhc.com

Rehabilitation Services

Respite Care

No Alzheimer's certification

Religious Services

Since 2023 · 3 years of data 1 enforcement action 8 citations

Enforcement Actions Enforcement actions are formal penalties or interventions imposed by Texas regulators when a nursing home fails to meet state or federal care, safety, or regulatory standards. They may include directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.

Since 2023

1 enforcement action

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Texas state average

Overall vs. TX average

Latest Inspection November 26, 2025 Annual Inspection

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	TX Average	vs. TX Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	8	6	This facility has 33% more total citations than a typical Texas nursing home (8 vs. TX avg 6).↑ 33% worse
Health citations Citations related to resident care, clinical practices, and day-to-day operations.	4	2	This facility has 100% more health citations than a typical Texas nursing home (4 vs. TX avg 2).↑ 100% worse
Life safety citations Citations related to building safety — fire prevention, emergency egress, and similar.	4	6	This facility has 33% fewer life safety citations than a typical Texas nursing home (4 vs. TX avg 6).↓ 33% better
Citations per year Average citations per year since 2023.	2.7	2	This facility has 35% more citations per year than a typical Texas nursing home (2.7 vs. TX avg 2).↑ 35% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

November 26, 2025 annual inspection found one deficiency for use of physical restraints with pillows restricting movement for two residents.
November 25, 2025 complaint investigation identified three deficiencies including medication errors where unprescribed drugs were given via wrong route, placing a resident at risk of harm.
July 24, 2025 complaint investigations substantiated multiple failures including inadequate ADL assistance, food safety violations, pest control issues, and failure to provide written notices of room transfers.

Show Inspection Reports

Inspections since 2024

Total health inspections 12

Texas average 7.4

Last Health inspection on Jul 2025

Total health citations

Texas average 25.9

Citations per inspection

Texas average 3.67

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

26 of 72 citations resulted from standard inspections; 35 of 72 resulted from complaint investigations; and 11 of 72 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 2 years)

Critical health citations

150% worse than Texas average

Texas average: 2

Serious health citations

100% better than Texas average

Texas average: 0.4

5 critical citations Texas average: 2

0 serious citations Texas average: 0.4

66 moderate citations Texas average: 23

1 minor citation Texas average: 0.4

Citations history (last 2 years)

Environmental moderate citation Jul 24, 2025

Corrected

Nutrition moderate citation Jul 24, 2025

Corrected

Pharmacy minor citation Jul 24, 2025

Corrected

Quality of Care moderate citation Jul 24, 2025

Corrected

Total staff 108

Employees 106

Contractors 2

Staff to resident ratio 1.03 : 1

30% fewer staff per resident than Texas average

Avg staff/day 40

Average shift 8.4 hours

0% compared with Texas average

Total staff hours (quarter) 31,025

Nursing staff breakdown

8.6 hours

9.5 hours

8.3 hours

Contractor staffing

54 contractor hours this quarter

Occupational Therapy Aide: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	38	0	38	13,177	92	100%	8.3
Licensed Practical Nurse	20	0	20	7,067	92	100%	9.5
Medication Aide/Technician	6	0	6	2,522	92	100%	8.4
RN Director of Nursing	5	0	5	1,749	70	76%	9.5
Nurse Aide in Training	4	0	4	1,329	79	86%	8.9
Registered Nurse	7	0	7	1,079	74	80%	8.6
Administrator	2	0	2	584	65	71%	8
Physical Therapy Aide	5	0	5	562	66	72%	7.5
Nurse Practitioner	1	0	1	504	64	70%	7.9
Other Dietary Services Staff	1	0	1	492	63	68%	7.8
Dietitian	1	0	1	456	57	62%	8
Clinical Nurse Specialist	1	0	1	420	51	55%	8.2
Qualified Social Worker	4	0	4	394	66	72%	5.6
Respiratory Therapy Technician	4	0	4	342	59	64%	5.1
Speech Language Pathologist	3	0	3	159	35	38%	4.3
Physical Therapy Assistant	3	0	3	126	44	48%	2.7
Occupational Therapy Aide	0	1	1	48	10	11%	4.8
Mental Health Service Worker	1	0	1	8	1	1%	8
Medical Director	0	1	1	6	3	3%	2

38 Certified Nursing Assistant

% of Days 100%

20 Licensed Practical Nurse

% of Days 100%

6 Medication Aide/Technician

% of Days 100%

5 RN Director of Nursing

% of Days 76%

4 Nurse Aide in Training

% of Days 86%

7 Registered Nurse

% of Days 80%

2 Administrator

% of Days 71%

5 Physical Therapy Aide

% of Days 72%

1 Nurse Practitioner

% of Days 70%

1 Other Dietary Services Staff

% of Days 68%

1 Dietitian

% of Days 62%

1 Clinical Nurse Specialist

% of Days 55%

4 Qualified Social Worker

% of Days 72%

4 Respiratory Therapy Technician

% of Days 64%

3 Speech Language Pathologist

% of Days 38%

3 Physical Therapy Assistant

% of Days 48%

1 Occupational Therapy Aide

% of Days 11%

1 Mental Health Service Worker

% of Days 1%

1 Medical Director

% of Days 3%

View All Staffing Data in El Paso

Total fines amount $197K

145% higher than Texas average

Texas average: $80K

Number of fines 3

21% more fines than Texas average

Texas average: 2.5

Payment Denials 1

354% more payment denials than Texas average

Texas average: 0.2

Fines amount comparison

This facility $197K

Texas average $80K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

3 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Jan 22, 2024

$24K

Civil Money Penalty Jan 22, 2024

$167K

Payment Denial Jan 22, 2024

33 days

Last updated: Jan 2026

High-risk clinical events score 5.2

39% better than Texas average

Texas average: 8.6

Functional decline score 10.7

33% better than Texas average

Texas average: 16.0

Long-stay resident measures

Significantly above average Texas avg: 4.1

Need for Help with Daily Activities Increased 7.8%

52% better than Texas average

Texas average: 16.2%

Walking Ability Worsened 8.2%

49% better than Texas average

Texas average: 16.2%

Low Risk Residents with Bowel/Bladder Incontinence 16.2%

In line with Texas average

Texas average: 15.7%

Falls with Major Injury 4.7%

45% worse than Texas average

Texas average: 3.2%

High Risk Residents with Pressure Ulcers 2.5%

45% better than Texas average

Texas average: 4.4%

Urinary Tract Infection 0.0%

100% better than Texas average

Texas average: 0.8%

Lost Too Much Weight 3.0%

14% better than Texas average

Texas average: 3.5%

Depressive Symptoms 0.3%

89% better than Texas average

Texas average: 2.9%

Antipsychotic Use 6.9%

13% better than Texas average

Texas average: 7.9%

Pneumococcal Vaccine 100.0%

In line with Texas average

Texas average: 97.3%

Influenza Vaccine 100.0%

In line with Texas average

Texas average: 97.9%

Short-stay resident measures

Pneumococcal Vaccine 100.0%

11% better than Texas average

Texas average: 90.4%

Antipsychotic medication increase 1.0%

33% better than Texas average

Texas average: 1.4%

Influenza Vaccine 100.0%

14% better than Texas average

Texas average: 88.0%

Breakdown by payment type

Medicare

9% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

71% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

19% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Total residents 105

Medicare

6.7% of residents

Medicaid

86.7% of residents

Private pay or other

6.7% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Franklin Heights Nursing and Rehab Center from 2011–2024, based on CMS SNF Cost Reports.

Occupancy Rate 68.2% ↓ 0.1pp vs 2023

Net Patient Income $302.0K ↑ ~$138.0K vs 2023

Payroll Costs $4.5M ↑ ~$2.1M vs 2023

Operating Margin 4.0% ↑ 0.1pp vs 2023

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Occupancy %	83.3%	85.0%	83.7%	85.6%	86.4%	80.3%	85.6%	82.7%	80.3%	76.0%	70.1%	48.8%	68.3%	68.2%
Beds	132	132	132	132	132	132	132	132	132	132	132	132	132	132
Net Income	-$432,333	$1,156,710	$1,497,769	$1,492,155	$2,210,880	$1,867,216	$1,686,753	$1,379,496	$1,052,790	$2,901,506	$2,006,002	$1,255,828	$1,339,091	$1,633,896
Gross Revenue	$7,071,573	$10,421,748	$10,241,846	$9,865,379	$10,160,818	$10,816,004	$10,465,212	$10,377,734	$10,484,262	$9,899,603	$9,127,953	$5,527,352	$4,926,473	$8,495,312
Operating Expenses	$6,569,044	$7,342,431	$7,097,559	$6,666,197	$6,701,846	$7,445,111	$7,507,233	$7,484,697	$7,486,579	$7,267,508	$7,275,174	$4,635,488	$4,029,608	$7,226,151
Net Patient Income	-$442,497	$1,140,556	$1,488,492	$1,482,537	$2,188,372	$1,845,067	$1,672,396	$1,374,240	$1,048,639	$1,165,790	$580,484	$431,034	$164,004	$302,037
Net Patient Revenue	$6,126,547	$8,482,987	$8,586,051	$8,148,734	$8,890,218	$9,290,178	$9,179,629	$8,858,937	$8,535,218	$8,433,298	$7,855,658	$5,066,522	$4,193,612	$7,528,188
Payroll Costs	$3,231,891	$3,700,908	$3,655,388	$3,533,961	$3,519,831	$3,904,635	$3,885,719	$3,919,922	$3,997,646	$3,899,181	$3,675,034	$2,878,933	$2,403,636	$4,506,001
Operating Margin %	-7.2%	13.5%	17.3%	18.2%	24.6%	19.9%	18.2%	15.5%	12.3%	13.8%	7.4%	8.5%	3.9%	4.0%
Medicare %	15.0%	10.5%	13.2%	8.7%	8.1%	9.6%	7.4%	8.0%	6.9%	6.1%	4.8%	3.9%	3.0%	1.9%
Medicaid %	72.6%	74.8%	73.7%	79.2%	74.1%	75.2%	80.1%	78.8%	74.7%	80.5%	76.3%	77.2%	75.0%	75.1%
Private %	12.4%	14.8%	13.0%	12.2%	17.8%	15.2%	12.5%	13.2%	18.4%	13.4%	18.8%	18.9%	22.0%	23.0%
Net Patient Revenue/Day	$153	$207	$213	$198	$214	$240	$223	$222	$221	$230	$233	$235	$219	$229
Cost/Day	$164	$179	$176	$162	$161	$192	$182	$188	$193	$198	$215	$215	$211	$219
Avg Length of Stay	178.4 days	279.2 days	144.0 days	190.0 days	159.5 days	125.9 days	128.5 days	137.4 days	120.9 days	177.5 days	133.5 days	151.0 days	130.9 days	146.4 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 03/2024.

Net patient revenue

$7.5M

Net patient income

$302.0K

For-profit Operated by a business corporation.

Net patient revenue

$7.5M

Net patient income

$302.0K

Other income

$1.3M

Payroll costs

$4.5M 59.9% of net patient revenue

Other operating costs

$2.7M

Total costs

$7.2M

TYPE OF STAY

Primarily long-term care, limited rehab

Most residents stay long-term, while a smaller portion are admitted for short-term rehab.

Most new residents arrive under private pay (71% of admissions), and a typical private pay stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 9%

Private pay 71%

Medicaid 19%

Coverage residents most often leave under.

Medicare 8%

Private pay 64%

Medicaid 29%

6.3 miles from city center Estimated distance in miles from El Paso's city center to Franklin Heights Nursing and Rehab Center's address, calculated via Google Maps.

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The information below is reported by the Texas Health and Human Services Commission.

5 facilities compared · CMS & TX Dept. of Health data


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Franklin Heights Nursing and Rehab Center	NH	El Paso (Northwest El Paso)	132 Facility 132 TX AVG 80 Rank #121 / 988	68.2% Facility 68.2% TX AVG 63.5% Rank #143 / 304	+7%	3.49 Facility 3.49 TX AVG 3.63 Rank #146 / 296	-15%	-4%	$191.5k Facility $191.5k TX AVG $81.8k Rank #281 / 301	72 Facility 72 TX AVG 25.9 Rank #297 / 299	6.0 Facility 6.0 TX AVG 3.7 Rank #287 / 299	5	105	A+	51 Facility 51 TX AVG 41 Rank #483 / 1391	El Paso I Enterprises, LLC	$7.5M Facility $7.5M TX AVG $8.4M Rank #187 / 304	$4.5M Facility $4.5M TX AVG $3.5M Rank #186 / 304	59.9% Facility 59.9% TX AVG 47% Rank #162 / 304	675479
Vista Hills Health Care Center	NH MC	El Paso (Vista De Oro)	120 Facility 120 TX AVG 80 Rank #210 / 988	76.7% Facility 76.7% TX AVG 63.5% Rank #96 / 304	+21%	3.53 Facility 3.53 TX AVG 3.63 Rank #146 / 296	-7%	-3%	$40.5k Facility $40.5k TX AVG $81.8k Rank #202 / 301	73 Facility 73 TX AVG 25.9 Rank #298 / 299	4.1 Facility 4.1 TX AVG 3.7 Rank #226 / 299	1	82	A+	51 Facility 51 TX AVG 41 Rank #483 / 1391	-	$7.7M Facility $7.7M TX AVG $8.4M Rank #170 / 304	$4.0M Facility $4.0M TX AVG $3.5M Rank #225 / 304	51.8% Facility 51.8% TX AVG 47% Rank #245 / 304	455493
VibraLife Senior Living and Memory Care	NH PC	El Paso (East El Paso)	60 Facility 60 TX AVG 80 Rank #583 / 988	85.0% Facility 85.0% TX AVG 63.5% Rank #37 / 304	+34%	3.26 Facility 3.26 TX AVG 3.63 Rank #191 / 296	-20%	-10%	$53.8k Facility $53.8k TX AVG $81.8k Rank #211 / 301	30 Facility 30 TX AVG 25.9 Rank #218 / 299	5.0 Facility 5.0 TX AVG 3.7 Rank #264 / 299	-	50	A+	41 Facility 41 TX AVG 41 Rank #709 / 1391	Vibralife Holdings Of El Paso, LP	$6.8M Facility $6.8M TX AVG $8.4M Rank #193 / 304	$4.3M Facility $4.3M TX AVG $3.5M Rank #206 / 304	62.7% Facility 62.7% TX AVG 47% Rank #176 / 304	676428
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Nursing Home Explorer

Community Care for the Aged and Disabled (CCAD)

TX Medicaid CCAD

Age 65+ or disabled

General Texas resident, Medicaid-eligible, care need (not always nursing home level).

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Large state; rural access challenges.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home aides

Texas Community Care Services

TX CCS

Age 60+

General Texas resident, at risk of decline.

Income Limits ~$2,000/month individual, varies

Asset Limits $5,000 individual

Limited funding; high demand in urban areas.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Area Agency on Aging (AAA) Services

Texas AAA Services

Age 60+

General TX resident; no income/asset limits.

Income Limits (2025) None; donations encouraged.

Asset Limits Not assessed.

28 AAAs; includes Meals on Wheels in some areas.

Benefits

Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Age 65+ or disabled

General TX resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Age —

General Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.

Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year

Asset Limits Not assessed.

High rural demand; includes grandparent caregivers.

Benefits

Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General TX resident, wartime service, ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth

High veteran population; supports rural/urban needs.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Age 65+

General TX resident, homeowner (homestead).

Income Limits (2025) None; tax-based eligibility.

Asset Limits Not assessed.

$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.

Benefits

Tax exemption or freeze (~$500-$1,000/year savings)

Senior Farmers’ Market Nutrition Program (SFMNP)

Texas SFMNP

Age 60+

General TX resident, low-income.

Income Limits (2025) ~$2,322/month 185% FPL

Asset Limits Not assessed.

Vouchers (~$50/season); serves ~20,000 via 28 AAAs.

Benefits

Vouchers (~$50/season) for produce at farmers’ markets

What neighborhood is Franklin Heights Nursing and Rehab Center in?

Franklin Heights Nursing and Rehab Center is in the Northwest El Paso neighborhood of El Paso.

Who is the owner of Franklin Heights Nursing and Rehab Center?

Franklin Heights Nursing and Rehab Center is legally operated by West Wharton County Hospital District, and administered by Fabiana Lozano.

Is Franklin Heights Nursing and Rehab Center in a walkable area?

Franklin Heights Nursing and Rehab Center has a walk score of 51. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Franklin Heights Nursing and Rehab Center?

According to TX state health department records, Franklin Heights Nursing and Rehab Center's license number is 308573.

When does Franklin Heights Nursing and Rehab Center's license expire?

According to TX state health department records, Franklin Heights Nursing and Rehab Center's license expires on January 4, 2028.

What is the occupancy rate at Franklin Heights Nursing and Rehab Center?

Franklin Heights Nursing and Rehab Center's occupancy is 68%.

Does Franklin Heights Nursing and Rehab Center operate as a for-profit or non-profit?

Franklin Heights Nursing and Rehab Center is registered as a for-profit in TX.

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Franklin Heights Nursing and Rehab Center

Overview of Franklin Heights Nursing and Rehab Center

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Leadership

Therapy & Rehabilitation

Memory & Specialized Care

Amenities & Lifestyle

Contact Franklin Heights Nursing and Rehab Center

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2024

Breakdown of citation severity (last 2 years)

Citations history (last 2 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

38 Certified Nursing Assistant

20 Licensed Practical Nurse

6 Medication Aide/Technician

5 RN Director of Nursing

4 Nurse Aide in Training

7 Registered Nurse

2 Administrator

5 Physical Therapy Aide

1 Nurse Practitioner

1 Other Dietary Services Staff

1 Dietitian

1 Clinical Nurse Specialist

4 Qualified Social Worker

4 Respiratory Therapy Technician

3 Speech Language Pathologist

3 Physical Therapy Assistant

1 Occupational Therapy Aide

1 Mental Health Service Worker

1 Medical Director

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Primarily long-term care, limited rehab

Admissions

Discharges

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