Texas average 7.4
Last Health inspection on Jul 2025

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Franklin Heights, located in El Paso, TX, is a skilled nursing home and rehabilitation center offering excellent skilled nursing and rehabilitation services to its residents. This includes 24/7 skilled nursing care, assistance with daily living activities, medication management, respite care, wound care, and pain management.
Additionally they also provide their residents with nutritional services by preparing meals with consideration to their bodies’ needs and restrictions. Laundry and housekeeping services are also provided during their stay, providing the residents with a clean environment, safe from diseases.
Offers a balance of services and community atmosphere.
Lower occupancy suggests more openings may be available.
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
9% of new residents, usually for short-term rehab.
71% of new residents, often for short stays.
19% of new residents, often for long-term daily care.
Franklin Heights Nursing and Rehab Center is administrated by Fabiana Lozano.
Key information about the people who lead and staff this community.
Ways to qualify for care at this community, including accepted programs and payment options.
This facility is certified for eligible Medicaid services.
This facility is certified for eligible Medicare services.
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Texas average: 6 citations
Texas average: 2 health citations
Texas average: 6 life safety citations
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Texas average: 32 deficiencies
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
[{"date_of_action": "2025-10-16", "action": "administrative penalty", "final_assessed_amount": 96500.0, "violations": [{"tac": "554.601(c)", "state_violation_cited": "the facility failed to have to written rules against mistreating, abusing, neglecting, and exploiting residents, and mishandling residents' property."}]}]
Texas average: 1 enforcement action
The most recent inspection on November 26, 2025, found deficiencies related to the use of physical restraints, specifically pillows tucked under mattresses restricting movement for two residents. Earlier inspections showed a pattern of issues including medication errors, incomplete care plans, inadequate assistance with activities of daily living, food safety violations, pest control problems, and failures in resident dignity and supervision. Complaint investigations substantiated several concerns such as medication administration errors, failure to prevent elopement, and inadequate abuse reporting, with one immediate jeopardy finding related to sexual abuse and elopement that was later resolved. Enforcement actions included suspension and termination of staff involved in medication errors and abuse allegations, but fines or license suspensions were not listed in the available reports. The facility’s deficiencies have persisted over time with some corrective actions taken, though recent inspections continue to identify similar types of issues.
Texas average 7.4
Last Health inspection on Jul 2025
Texas average 25.9
Texas average 3.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
26 of 72 citations resulted from standard inspections; 35 of 72 resulted from complaint investigations; and 11 of 72 came from combined inspections (standard and complaint).
Texas average: 2
Texas average: 0.4
| Luxe Life Senior Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | El Paso | 92 | 74.3% | +17% | 3.26 | -28% | -10% | 0 | 30 | 5.0 | 0 | 47 | - | - | Vibralife Holdings Of El Paso, Lp | $9.3M | $3.9M | 42.1% | 676428 | ||||
| Mountain Villa Nursing Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | El Paso (Military Heights) | - | 1,000.0% | -98% | 3.23 | - | -11% | 0 | 0 | 0.0 | 0 | 42 | - | 70 | Maharlika Resources, Inc | $2.5M | $1.9M | 75.4% | 675768 | ||||
| Franklin Heights Nursing and Rehab Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | El Paso (Northwest El Paso) | 132 | 68.2% | +7% | 3.49 | -16% | -4% | 3 | 72 | 6.0 | 5 | 95 | A+ | 51 | El Paso I Enterprises, Llc | $8.5M | $4.1M | 48.5% | 675479 | ||||
| The Bartlett Skilled Nursing and Rehabilitation Facility |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | El Paso (Northwest El Paso) | 58 | 90.4% | +42% | 3.73 | -85% | +3% | 0 | 33 | 5.5 | 1 | 56 | A+ | 52 | Douglas G Pendergras Sr Estate | $9.8M | $3.5M | 35.2% | 676457 | ||||
| Pebble Creek Nursing Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | El Paso (East El Paso) | 120 | 81.7% | +29% | 3.26 | -11% | -10% | 2 | 62 | 4.8 | 4 | 95 | A+ | 73 | - | $8.9M | $4.1M | 46.3% | 455718 |
6.3 miles from city center
Estimated distance in miles from El Paso's city center to Franklin Heights Nursing and Rehab Center's address, calculated via Google Maps.
— 5.24 miles to nearest hospital (The Hospitals of Providence Children's Hospital)
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Manages medical care and health needs.
No contractors work on this role.
Assists with medical care and medications.
No contractors work on this role.
Helps with daily care and mobility.
No contractors work on this role.
Total hours from contractors
46 contractor hours this quarter
| Certified Nursing Assistant | 38 | 0 | 38 | 12,731 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 24 | 0 | 24 | 6,860 | 91 | 100% | 8.6 |
| Medication Aide/Technician | 6 | 0 | 6 | 2,736 | 91 | 100% | 8.9 |
| RN Director of Nursing | 4 | 0 | 4 | 2,086 | 72 | 79% | 9.5 |
| Physical Therapy Aide | 6 | 0 | 6 | 1,106 | 70 | 77% | 7.4 |
| Registered Nurse | 7 | 0 | 7 | 933 | 64 | 70% | 9.9 |
| Mental Health Service Worker | 2 | 0 | 2 | 536 | 65 | 71% | 8 |
| Nurse Aide in Training | 3 | 0 | 3 | 534 | 59 | 65% | 7.2 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 518 | 67 | 74% | 7.5 |
| Other Dietary Services Staff | 2 | 0 | 2 | 501 | 61 | 67% | 8 |
| Dietitian | 1 | 0 | 1 | 432 | 54 | 59% | 8 |
| Speech Language Pathologist | 6 | 0 | 6 | 253 | 42 | 46% | 5.3 |
| Qualified Social Worker | 3 | 0 | 3 | 171 | 54 | 59% | 3 |
| Physical Therapy Assistant | 3 | 0 | 3 | 115 | 43 | 47% | 2.7 |
| Occupational Therapy Aide | 0 | 1 | 1 | 40 | 10 | 11% | 4 |
| Medical Director | 0 | 1 | 1 | 6 | 3 | 3% | 2 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
Last updated: Jan 2026
Historical financial and operational data for Franklin Heights Nursing and Rehab Center based on CMS SNF Cost Reports.
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