Total health inspections
3
Tennessee average 3.5
Last Health inspection on Nov 2023
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Viva Senior Living at Oak Ridge
Nursing Home, Independent Living & Assisted Living · Tennessee, TN
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Viva Senior Living at Oak Ridge
Nursing Home, Independent Living & Assisted Living · Tennessee, TN
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Viva Senior Living at Oak Ridge accepts Medicare, Medicaid, and private pay.
Overview of Viva Senior Living at Oak Ridge
Live a blissful retirement at Viva Senior Living at Oak Ridge, an idyllic retreat in Oak Ridge, TN, offering independent living and assisted living. Residents can ease their worries with a compassionate and highly trained team helping with their daily living activities and household responsibilities. Cozy and specially designed one- and two-bedroom floor plans are available in a nurturing and pet-friendly environment, ensuring residents feel a sense of belonging during their stay.
Residents can spend their days as they please with a well-thought-out calendar of fun recreational activities and enriching programs. Mealtimes promote social interactions and satisfy dietary needs with delicious and healthy dining options. Medication management and respite care are available for residents’ convenience. The community creates the ideal setting for residents to thrive in retirement, especially with its dedicated services and state-of-the-art amenities.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 39th out of 172 homes in Tennessee. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 39th out of 172 homes in Tennessee. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 51m per day
Rank #39 / 172Nurse hours — State benchmarkedThis home is ranked 39th out of 172 homes in Tennessee. Shows adjusted nurse hours per resident per day benchmarked to the Tennessee average, with a ranking across 172 Tennessee SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Tennessee avg
+5%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 18m per day | ■ Avg State avg: 3h 20m per day · National avg: 3h 25m per day |
Types of Care at Viva Senior Living at Oak Ridge
Independent Living
Assisted Living
Capacity and availability
This home usually has limited availability
Occupancy rate
85.8%
Rank #88 / 302Occupancy rate — State benchmarkedThis home is ranked 88th out of 302 homes in Tennessee. Shows this facility's occupancy rate versus the Tennessee average, with its Statewide rank out of 302. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
56 days
62-bed community Rank #282 / 427Bed count — State benchmarkedThis home is ranked 282nd out of 427 homes in Tennessee. Shows this facility's certified or reported bed count compared to other Tennessee SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
27 years in operation Rank #182 / 384Years in operation — State benchmarkedThis home is ranked 182nd out of 384 homes in Tennessee. Shows how long this facility has been in operation compared to other Tennessee SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 45 / 100 Rank #184 / 554Walk Score — State benchmarkedThis home is ranked 184th out of 554 homes in Tennessee. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Tennessee SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: D+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Facility TypeAssisted Care Living Facility
StatusLicensed
IssuanceAugust 9, 1998
ExpirationJanuary 6, 2026
CountyAnderson
License Number00000014
Viva Senior Living at Oak Ridge is legally operated by Oak Ridge AL OpCo, LLC, and administrated by Angelia Cox.
Emergency Systems24-Hour Emergency Call System
Staffing
Key information about the people who lead and staff this community.
Contactangelia Cox
Respite Care
24-Hour Staffing
Respite Stays
HousekeepingYes
Linen ServiceYes
Daily Housekeeping
Weekly Linen Services
Farm-To-Table Dining
Landscaped Garden & Patio
Assistance With Toileting
Trips
& Social Programs
Short-Term Respite Stays
Specially Trained Associates On Site 24/7
ActivitiesDaily Activities, Trips, & Social Programs
Starting Price$2,675/month
Starting Price$3,400/month
Starting Price$3,700/month
Starting Price$4,250/month
Starting Price$2,850/month
Starting Price$3,600/month
Food DescriptionAward-winning dining with farm-to-table options.
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsResidents information
Stay stats
Average length of stay
585 days
Total residents
56
Total admissions (2024)
32
Total discharges (2024)
22
Discharges
- To Private Residence or Home 2
- To Nursing Home 6
Demographics
GENDER
- Female Residents 64.3%
- Male Residents 35.7%
AGE DISTRIBUTION
- 60-64 3.6%
- 65-69 7.1%
- 80-84 58.9%
- 85-89 5.4%
- 90 or more 25%
ETHNICITY
Health Inspection History
Inspections
Total health citations
8
Rank #39 / 176Health citations — State benchmarkedThis home is ranked 39th out of 176 homes in Tennessee. Shows this facility's total health deficiency citations benchmarked to the Tennessee State average, with a ranking across all 176 TN SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Tennessee average 15.4
Citations per inspection
2.67
Rank #34 / 176Citations per inspection — State benchmarkedThis home is ranked 34th out of 176 homes in Tennessee. Shows average deficiency citations per CMS inspection for this facility versus the Tennessee mean across 176 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 8 citations resulted from standard inspections.
Breakdown of citation severity (last 7 years)
Critical health citations
0
100% better than Tennessee averageTennessee average: 1.1
Serious health citations
0
100% better than Tennessee averageTennessee average: 0.6
Citations history (last 7 years)
Nutrition moderate citation
Nov 29, 2023
Corrected
Quality of Care moderate citation
Nov 29, 2023
Corrected
Quality of Care moderate citation
Nov 29, 2023
Corrected
Quality of Care moderate citation
Nov 29, 2023
Corrected
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff
141
Employees
139
Contractors
2
Staff to resident ratio
1.47:1
16% worse than Tennessee average
Avg staff/day
56
Average shift
8.6 hours
0% compared with Tennessee average
Total staff hours (quarter)
44,323
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
9
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
25
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
50
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursNo contractors work on this role.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
0%
6 contractor hours this quarter
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 50 | 0 | 50 | 18,261 | 92 | 100% | 9.6 |
| Licensed Practical Nurse | 25 | 0 | 25 | 9,962 | 92 | 100% | 9.2 |
| Registered Nurse | 9 | 0 | 9 | 4,021 | 92 | 100% | 9.5 |
| Mental Health Service Worker | 6 | 0 | 6 | 2,226 | 79 | 86% | 6.5 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,477 | 67 | 73% | 7.5 |
| Speech Language Pathologist | 8 | 0 | 8 | 1,391 | 71 | 77% | 6.6 |
| Physical Therapy Aide | 8 | 0 | 8 | 1,121 | 76 | 83% | 5.9 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 963 | 79 | 86% | 6.9 |
| Physical Therapy Assistant | 5 | 0 | 5 | 935 | 68 | 74% | 7 |
| Nurse Aide in Training | 10 | 0 | 10 | 769 | 63 | 68% | 8.9 |
| Other Dietary Services Staff | 2 | 0 | 2 | 712 | 86 | 93% | 7.2 |
| Dietitian | 2 | 0 | 2 | 563 | 64 | 70% | 7.2 |
| Occupational Therapy Aide | 1 | 0 | 1 | 504 | 63 | 68% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 492 | 62 | 67% | 7.9 |
| Administrator | 1 | 0 | 1 | 424 | 53 | 58% | 8 |
| Respiratory Therapist | 1 | 0 | 1 | 379 | 55 | 60% | 6.9 |
| Qualified Social Worker | 2 | 0 | 2 | 121 | 59 | 64% | 2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 4 | 2 | 2% | 1.8 |
| Medical Director | 0 | 1 | 1 | 2 | 3 | 3% | 0.7 |
50 Certified Nursing Assistant
% of Days
100%
25 Licensed Practical Nurse
% of Days
100%
9 Registered Nurse
% of Days
100%
6 Mental Health Service Worker
% of Days
86%
4 Clinical Nurse Specialist
% of Days
73%
8 Speech Language Pathologist
% of Days
77%
8 Physical Therapy Aide
% of Days
83%
4 Respiratory Therapy Technician
% of Days
86%
5 Physical Therapy Assistant
% of Days
74%
10 Nurse Aide in Training
% of Days
68%
2 Other Dietary Services Staff
% of Days
93%
2 Dietitian
% of Days
70%
1 Occupational Therapy Aide
% of Days
68%
1 Nurse Practitioner
% of Days
67%
1 Administrator
% of Days
58%
1 Respiratory Therapist
% of Days
60%
2 Qualified Social Worker
% of Days
64%
1 Occupational Therapy Assistant
% of Days
2%
1 Medical Director
% of Days
3%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.2
22% better than Tennessee averageTennessee average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.2
17% better than Tennessee averageTennessee average: 19.5
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
15.2%
Percent of long-stay residents whose need for help with daily activities has increased
15.2%
5% better than Tennessee averageTennessee average: 16.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
12.7%
Percent of long-stay residents whose ability to move independently worsened
12.7%
41% better than Tennessee averageTennessee average: 21.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.6%
In line with Tennessee averageTennessee average: 20.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
79% better than Tennessee averageTennessee average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.6%
Percent of long-stay high risk residents with pressure ulcers
5.6%
In line with Tennessee averageTennessee average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.2%
Percent of long-stay residents with a urinary tract infection
1.2%
42% better than Tennessee averageTennessee average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.5%
Percent of long-stay residents who lose too much weight
6.5%
In line with Tennessee averageTennessee average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.4%
Percent of long-stay residents who have depressive symptoms
2.4%
79% better than Tennessee averageTennessee average: 11.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
9.8%
Percent of long-stay residents who received an antipsychotic medication
9.8%
41% better than Tennessee averageTennessee average: 16.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.5%
7% better than Tennessee averageTennessee average: 89.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.2%
In line with Tennessee averageTennessee average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.7%
21% better than Tennessee averageTennessee average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.0%
Percent of short-stay residents who newly received an antipsychotic medication
2.0%
18% worse than Tennessee averageTennessee average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.9%
20% better than Tennessee averageTennessee average: 79.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
34% of new residents, usually for short-term rehab.
Typical stay
27 days
Private pay
55% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
11% of new residents, often for long-term daily care.
Typical stay
6 - 7 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
96
Medicare
13
13.5% of residents
Medicaid
33
34.4% of residents
Private pay or other
50
52.1% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Viva Senior Living at Oak Ridge based on CMS SNF Cost Reports.
Occupancy Rate
85.8%
↑ 2.0pp vs 2022
Net Income
$1.1M
↑ ~$29.9K vs 2022
Total Payroll
$7.2M
↑ ~$710.1K vs 2022
Profit Margin
7.1%
↑ 0.1pp vs 2022
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$15.7M
Profit
$1.1M
Privately-owned community
Operated by a business corporation.
Home revenue
$15.7M Rank #58 / 176Revenue — State benchmarkedThis home is ranked 58th out of 176 homes in Tennessee. Shows this facility's annual revenue compared to the Tennessee SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$1.1M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #55 / 176Payroll — State benchmarkedThis home is ranked 55th out of 176 homes in Tennessee. Shows total annual staff payroll benchmarked to the Tennessee average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$7.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #55 / 176Payroll — State benchmarkedThis home is ranked 55th out of 176 homes in Tennessee. Shows total annual staff payroll benchmarked to the Tennessee average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$14.7M
What does this home offer?
Pets Allowed
Room Sizes: 802 / 290 sq. ft
Housing Options: Private / Companion / 1 Bed / 2 Bed Rooms
Building Type: Mid-rise
Dining Services
On-site Medical Care and Health Services
Housekeeping Services
Recreational Activities
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Viva Senior Living at Oak Ridge
2.9 miles from city center
Estimated distance in miles from Oak Ridge's city center to Viva Senior Living at Oak Ridge's address, calculated via Google Maps.
Calculate Travel Distance to Viva Senior Living at Oak Ridge
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Frequently Asked Questions about Viva Senior Living at Oak Ridge
What neighborhood is Viva Senior Living at Oak Ridge in?
Viva Senior Living at Oak Ridge is in the Jackson Square neighborhood of Oak Ridge.
Who is the owner of Viva Senior Living at Oak Ridge?
The legal owner and operator of Viva Senior Living at Oak Ridge is Oak Ridge AL OpCo, LLC.
Is Viva Senior Living at Oak Ridge in a walkable area?
Viva Senior Living at Oak Ridge has a walk score of 45. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Viva Senior Living at Oak Ridge?
According to TN state health department records, Viva Senior Living at Oak Ridge's license number is 00000014.
When does Viva Senior Living at Oak Ridge's license expire?
According to TN state health department records, Viva Senior Living at Oak Ridge's license expires on January 6, 2026.
Who is the administrator of Viva Senior Living at Oak Ridge?
Angelia Cox is the administrator of Viva Senior Living at Oak Ridge.
How many beds does Viva Senior Living at Oak Ridge have?
Viva Senior Living at Oak Ridge has 62 beds.
Guides for Better Senior Living
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