Occupancy rate
64%
Lower than the Virginia average: 85.7%Watercrest Richmond
Assisted Living, Independent Living, Memory Care & Respite Care · Moseley, VA
Watercrest Richmond
Assisted Living, Independent Living, Memory Care & Respite Care · Moseley, VA
Located on the scenic Grandin Avenue, Moseley, VA, Watercress Richmond is an extraordinary senior living community offering assisted living and memory care. The community features various sophisticated and stunning residences, ensuring relaxation and security at its finest. The community prides itself on a team of compassionate and highly skilled professionals delivering round-the-clock care and support for seniors to lead a meaningful life.
Discover new hobbies and reignite past interests with enaging activities and enjoyable programs. Enjoy personal time and cherish moments with friends in Watercrest Richmond. Have the finest dining experience with nutritious and tasty meals for dietary satisfaction. Watercress Myrtle Beach is an ideal place to spend your retirement surrounded by tranquil spaces and a welcoming environment.
122-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 7 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Occupancy
Lower than the Virginia average: 85.7%Occupied beds
78 / 122
Average residents per home in Virginia
98 per day
Facility TypeAssisted Living Facility
StatusActive
ExpirationSeptember 7, 2027
QualificationResidential and Assisted Living Care | Special Care Unit
Watercrest Richmond is administrated by Edwin Khonyongwa.
Business Hours, 24 Hours Monday through Sunday
What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Types of Care at Watercrest Richmond
Assisted Living
Independent Living
Memory Care
Respite Care
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Since 2023 · 3 years of data
18 deficiencies
5 complaints
11 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Virginia state average
Overall vs. VA average
0 Worse
No metrics in this bucket.
8 Better
Metrics better than Virginia average:
• Total deficiencies (44% below)
• Deficiencies per year (44% below)
• Deficiencies per inspection (30% below)
• Total inspections (21% below)
• Inspections with violations (44% below)
• Inspection violation rate (30% below)
• Total complaints (29% below)
• Complaints per year (26% below)
• Total deficiencies (44% below)
• Deficiencies per year (44% below)
• Deficiencies per inspection (30% below)
• Total inspections (21% below)
• Inspections with violations (44% below)
• Inspection violation rate (30% below)
• Total complaints (29% below)
• Complaints per year (26% below)
Latest Inspection
October 30, 2025
Monitoring
Deficiencies
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 18 | 32 | This facility has 44% fewer total deficiencies than a typical Virginia assisted living residence (18 vs. VA avg 32).↓ 44% better |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 6 | 10.7 | This facility has 44% fewer deficiencies per year than a typical Virginia assisted living residence (6 vs. VA avg 10.7).↓ 44% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.6 | 2.3 | This facility has 30% fewer deficiencies per inspection than a typical Virginia assisted living residence (1.6 vs. VA avg 2.3).↓ 30% better |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 11 | 14 | This facility has 21% fewer total inspections than a typical Virginia assisted living residence (11 vs. VA avg 14).↓ 21% better |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 5 | 9 | This facility has 44% fewer inspections with violations than a typical Virginia assisted living residence (5 vs. VA avg 9).↓ 44% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 45% | 64% | This facility has 19 percentage points lower inspection violation rate than a typical Virginia assisted living residence (45% vs. VA avg 64%).↓ 19% better |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 5 | 7 | This facility has 29% fewer total complaints than a typical Virginia assisted living residence (5 vs. VA avg 7).↓ 29% better |
|
Complaints per year
Average complaints per year since 2023.
| 1.7 | 2.3 | This facility has 26% fewer complaints per year than a typical Virginia assisted living residence (1.7 vs. VA avg 2.3).↓ 26% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspections on October 30, 2025, included a substantiated complaint investigation citing a deficiency related to the facility’s failure to protect a resident who was injured by another resident, while two other complaint investigations on the same day found no deficiencies. Earlier inspections showed a mix of findings, including issues with incident reporting, resident safety, and documentation of care plans and staff certifications. Inspectors cited main deficiencies involving resident protection, timely reporting of incidents, and record keeping related to care plans and staff qualifications. Complaint investigations were mostly unsubstantiated except for two substantiated cases involving resident safety and failure to report incidents properly. The inspection history shows some ongoing challenges with resident safety and compliance with reporting requirements, with no clear pattern of consistent improvement or worsening.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Financial Assistance for
Assisted Living in Virginia
Watercrest Richmond is located in Moseley, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Places of interest near Watercrest Richmond
1.6 miles from city center
Estimated distance in miles from Moseley's city center to Watercrest Richmond's address, calculated via Google Maps.
— 3.38 miles to nearest hospital (Bon Secours St. Francis Medical Center)
Calculate Travel Distance to Watercrest Richmond
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Frequently Asked Questions about Watercrest Richmond
What neighborhood is Watercrest Richmond in?
Watercrest Richmond is in the Windy Ridge neighborhood of Moseley.
Is Watercrest Richmond in a walkable area?
Watercrest Richmond has a walk score of 7. Car-dependent. Most errands require a car, with limited nearby walkable options.
When does Watercrest Richmond's license expire?
According to VA state health department records, Watercrest Richmond's license expires on September 7, 2027.
What is the occupancy rate at Watercrest Richmond?
Watercrest Richmond's occupancy is 64%.
Who is the administrator of Watercrest Richmond?
Edwin Khonyongwa is the administrator of Watercrest Richmond.
How many beds does Watercrest Richmond have?
Watercrest Richmond has 122 beds.
Has Watercrest Richmond had any recent deficiencies or citations?
Watercrest Richmond has had 11 recently reported deficiencies.
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