Webb House Retirement Center
Nursing Home, Assisted Living & Memory Care · McMinnville, TN
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Webb House Retirement Center

Nursing Home, Assisted Living & Memory Care · McMinnville, TN
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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Webb House Retirement Center accepts Medicare, Medicaid, and private pay.

Overview of Webb House Retirement Center

Located in the vibrant city of McMinnville, TN, Webb House Retirement Center is a friendly community offering assisted living and memory care services. Dedicated to enhancing care, this community provides a nurturing and supportive environment with top-quality services. The beautifully designed private and semi-private suites come in various floor plans to accommodate different needs, providing both comfort and convenience.

Webb House Retirement Center offers a range of top-tier and engaging amenities and activities, such as a beauty salon and wellness programs, all carefully maintained by a committed team. These features are designed to bring joy and satisfaction, supporting residents’ individual interests and passions. With a focus on high-quality care and exceptional living, this community is an excellent choice for residents.

(615) 827-1464

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 34.6% Below TN avg. ▼ 34.6% Below TN avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 2.7% Above TN avg. ▲ 2.7% Above TN avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 59.2% Below TN avg. ▼ 59.2% Below TN avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 7.2% Above TN avg. ▲ 7.2% Above TN avg.Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Tennessee state averages

Total nursing care / resident Info This home is ranked 134th out of 172 homes in Tennessee. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 4m per day
Rank #134 / 172Nurse hours — State benchmarkedThis home is ranked 134th out of 172 homes in Tennessee. Shows adjusted nurse hours per resident per day benchmarked to the Tennessee average, with a ranking across 172 Tennessee SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Tennessee avg (3h 40m per day)
vs Tennessee avg
-16%
Staff type Hours / Day / Resident vs state avg
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 11m per day

Types of Care at Webb House Retirement Center

Assisted Living Memory Care

Capacity and availability

Avg. Length of Stay
88 days
Bed community size
60-bed community Rank #290 / 429Bed count — State benchmarkedThis home is ranked 290th out of 429 homes in Tennessee. Shows this facility's certified or reported bed count compared to other Tennessee SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 14 / 100 Rank #427 / 555Walk Score — State benchmarkedThis home is ranked 427th out of 555 homes in Tennessee. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Tennessee SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
33%
Rank #245 / 302Occupancy rate — State benchmarkedThis home is ranked 245th out of 302 homes in Tennessee. Shows this facility's occupancy rate versus the Tennessee average, with its Statewide rank out of 302. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Tennessee average: 71.6%
Occupied beds
20 / 60
Average occupied beds in Tennessee homes 82 beds

License Details

Facility TypeAssisted Care Living Facility
StatusLicensed
ExpirationOctober 30, 2026
CountyWarren
License Number00000368

Ownership & Operating Entity

Webb House Retirement Center is legally operated by The Webb House Retirement Center of McMi, and administrated by Rickey Lee Webb.

Safety & Compliance

Emergency SystemsEmergency call pendants.
Safety Features24-hour safety and security, computerized smoke detectors and sprinkler system.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMr. Rick Webb, Administrator

Staffing & Medical

1 service
24-Hour Staffing

Amenities & Lifestyle

Spacious Private And Semi-Private Suites
Walk-In Closets
Individually Climate Controlled Suites
Cable Tv-Ready And Private Telephones Available
Kitchenette
Safe Barrier-Free Private Bathrooms
Laundry Facilities Available For Individual Resident Use
Fire Safety For Hearing Impaired Residents
Home Theater
Library
Full Service Beauty And Barber Shop
Spa With Whirlpool Bath
Beautiful Community Dining Room
Home-Style Meals And Service
Cozy Fireplace With Comfortable Television Lounge
Country Kitchen For Group Activities
Private Dining Room For Family Celebrations And Meetings
Baby Grand Player Piano
Activity Room
Patio And Screened-In Private Porch
Smoking Room
Beautifully Landscaped Secured Courtyard And Grounds
Outdoor Walking Trail
ActivitiesSocial, religious and recreational programs.
Specific ProgramsWho we are, What we offer, Prospective Residents, Phoenix Wing (Memory Care Unit), Respite/Daycare

Dining & Nutrition

Food DescriptionHome-style meals and service.

Contact Webb House Retirement Center

Residents information

Stay stats

Average length of stay
223 days
Total residents
32
Total admissions (2024)
16
Total discharges (2024)
12

Discharges

  • To hospital 1
  • To Private Residence or Home 1

Demographics

GENDER

  • Female Residents 62.5%
  • Male Residents 37.5%

AGE DISTRIBUTION

  • Under 60 3.1%
  • 60-64 6.3%
  • 70-74 3.1%
  • 75-79 9.4%
  • 80-84 15.6%
  • 85-89 21.9%
  • 90 or more 40.6%

ETHNICITY

  • White Residents 100%

Health Inspection History

Inspections since 2019
Total health inspections 3

Tennessee average 3.5


Last Health inspection on Mar 2025

Total health citations
24 Rank #144 / 176Health citations — State benchmarkedThis home is ranked 144th out of 176 homes in Tennessee. Shows this facility's total health deficiency citations benchmarked to the Tennessee State average, with a ranking across all 176 TN SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Tennessee average 15.4

Citations per inspection
8 Rank #165 / 176Citations per inspection — State benchmarkedThis home is ranked 165th out of 176 homes in Tennessee. Shows average deficiency citations per CMS inspection for this facility versus the Tennessee mean across 176 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Tennessee average 4.39


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

23 of 24 citations resulted from standard inspections; and 1 of 24 resulted from complaint investigations.

Breakdown of citation severity (last 7 years)
Critical health citations
5
355% worse than Tennessee average

Tennessee average: 1.1


Serious health citations
0
100% better than Tennessee average

Tennessee average: 0.6

5 critical citations Tennessee average: 1.1

0 serious citations Tennessee average: 0.6

19 moderate citations Tennessee average: 13.7

0 minor citations Tennessee average: 0.1
Citations history (last 7 years)
Abuse/Neglect moderate citation Mar 12, 2025
Corrected

Infection Control moderate citation Mar 12, 2025
Corrected

Pharmacy moderate citation Mar 12, 2025
Corrected

Quality of Care moderate citation Mar 12, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 93
Employees 77
Contractors 16
Staff to resident ratio 1.12:1
36% worse than Tennessee average
Tennessee average ratio: 1.75:1 Tennessee average ratio: 1.75:1See full Tennessee ranking
Avg staff/day 44
Average shift 9.3 hours
12% better than Tennessee average
Tennessee average: 8.3 hours Tennessee average shift: 8.3 hoursSee full Tennessee ranking
Total staff hours (quarter) 37,668

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff 5
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.6 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff 20
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.8 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff 40
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10 hours

No contractors work on this role.

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

9.6%

3,609 contractor hours this quarter

Physical Therapy Assistant: 3 Therapeutic Recreation Specialist: 2 Respiratory Therapy Technician: 2 Physical Therapy Aide: 2 Speech Language Pathologist: 1 Qualified Social Worker: 1 Clinical Nurse Specialist: 1 Occupational Therapy Aide: 1 Medical Director: 1 Occupational Therapy Assistant: 1 Feeding Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant 40 0 40 16,433 92 100% 10
Licensed Practical Nurse 20 0 20 9,770 92 100% 9.8
Registered Nurse 5 0 5 2,255 92 100% 9.6
Clinical Nurse Specialist 2 1 3 1,226 65 71% 8.5
Other Dietary Services Staff 2 0 2 1,086 89 97% 9.5
Administrator 3 0 3 960 66 72% 7.9
Therapeutic Recreation Specialist 0 2 2 916 63 68% 7.8
Physical Therapy Assistant 0 3 3 644 66 72% 7.1
Dietitian 1 0 1 537 66 72% 8.1
Speech Language Pathologist 0 1 1 521 71 77% 7.3
Respiratory Therapy Technician 0 2 2 511 65 71% 7.7
RN Director of Nursing 1 0 1 500 61 66% 8.2
Dental Services Staff 1 0 1 491 61 66% 8.1
Nurse Practitioner 1 0 1 464 58 63% 8
Mental Health Service Worker 1 0 1 461 57 62% 8.1
Qualified Social Worker 0 1 1 410 66 72% 6.2
Feeding Assistant 0 1 1 205 39 42% 5.2
Occupational Therapy Aide 0 1 1 152 14 15% 10.9
Medical Director 0 1 1 57 46 50% 1.2
Physical Therapy Aide 0 2 2 45 13 14% 3.5
Occupational Therapy Assistant 0 1 1 24 6 7% 4
40 Certified Nursing Assistant
% of Days 100%
20 Licensed Practical Nurse
% of Days 100%
5 Registered Nurse
% of Days 100%
3 Clinical Nurse Specialist
% of Days 71%
2 Other Dietary Services Staff
% of Days 97%
3 Administrator
% of Days 72%
2 Therapeutic Recreation Specialist
% of Days 68%
3 Physical Therapy Assistant
% of Days 72%
1 Dietitian
% of Days 72%
1 Speech Language Pathologist
% of Days 77%
2 Respiratory Therapy Technician
% of Days 71%
1 RN Director of Nursing
% of Days 66%
1 Dental Services Staff
% of Days 66%
1 Nurse Practitioner
% of Days 63%
1 Mental Health Service Worker
% of Days 62%
1 Qualified Social Worker
% of Days 72%
1 Feeding Assistant
% of Days 42%
1 Occupational Therapy Aide
% of Days 15%
1 Medical Director
% of Days 50%
2 Physical Therapy Aide
% of Days 14%
1 Occupational Therapy Assistant
% of Days 7%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.7
In line with Tennessee average

Tennessee average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 18.1
7% better than Tennessee average

Tennessee average: 19.5

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 19.8%
24% worse than Tennessee average

Tennessee average: 16.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 17.1%
21% better than Tennessee average

Tennessee average: 21.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 17.2%
17% better than Tennessee average

Tennessee average: 20.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.0%
18% better than Tennessee average

Tennessee average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.5%
36% better than Tennessee average

Tennessee average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.4%
18% worse than Tennessee average

Tennessee average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 10.2%
62% worse than Tennessee average

Tennessee average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 4.0%
64% better than Tennessee average

Tennessee average: 11.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 13.9%
16% better than Tennessee average

Tennessee average: 16.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 79.0%
12% worse than Tennessee average

Tennessee average: 89.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 93.8%
In line with Tennessee average

Tennessee average: 94.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 80.0%
In line with Tennessee average

Tennessee average: 79.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Tennessee average

Tennessee average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 86.7%
9% better than Tennessee average

Tennessee average: 79.8%

Breakdown by payment type

Medicare

36% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

50% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

14% of new residents, often for long-term daily care.

Typical stay 1 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 83
Medicare
14
16.9% of residents
Medicaid
54
65.1% of residents
Private pay or other
15
18.1% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Governmental community
Operated by county authorities.
Home revenue
$13.2M
Operating deficit
-$206.5K
Governmental community Operated by county authorities.
Home revenue
$13.2M Rank #84 / 176Revenue — State benchmarkedThis home is ranked 84th out of 176 homes in Tennessee. Shows this facility's annual revenue compared to the Tennessee SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating deficit
-$206.5K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #44 / 176Payroll — State benchmarkedThis home is ranked 44th out of 176 homes in Tennessee. Shows total annual staff payroll benchmarked to the Tennessee average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$7.8M
59.7% of revenue Rank #18 / 176Payroll % — State benchmarkedThis home is ranked 18th out of 176 homes in Tennessee. Shows payroll as a percentage of revenue versus the Tennessee average. Well-run Tennessee SNFs typically land around 50–60% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.5M
Total costs $13.4M

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private / Companion Suites

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Movie Theater icon

Movie Theater

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Managed by Rick Webb

McMinnville Administrator

Over 24 years of experience

Rick Webb is the McMinnville Administrator at Webb House Retirement Center. He served over 24 years in the USAF medical service and is an Iraq and Afghanistan veteran. Rick holds a degree in Business Management from MTSU and is pursuing an MBA at Trevecca Nazarene University. He is active in the McMinnville community and committed to providing a warm, secure environment for residents.

Places of interest near Webb House Retirement Center

Address 4.0 miles from city center Info Estimated distance in miles from Mcminnville's city center to Webb House Retirement Center's address, calculated via Google Maps.

Calculate Travel Distance to Webb House Retirement Center

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Address

Financial Assistance for
Nursing Home in Tennessee

Webb House Retirement Center is located in McMinnville, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.

Get Financial aid guidance

CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled
General Tennessee resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TN

Managed care model; high rural demand.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Tennessee Options for Community Living

TN Options

Age 60+
General Tennessee resident, at risk of nursing home.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TN

Limited funding; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled
General TN resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TN

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
TN

Includes grandparent caregivers; high rural demand.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TN resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
TN

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+
General TN resident; no income limit but prioritizes low-income.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TN

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Benefits
Congregate meals ($5-$7/meal value) at senior centers Home-delivered meals ($5-$7/meal)

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+
General TN resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year household, excludes half of Social Security
Asset Limits Not assessed; income-focused.
TN

Rebates up to $1,000; serves ~100,000 annually.

Benefits
Tax rebates (~$250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Frequently Asked Questions about Webb House Retirement Center

What neighborhood is Webb House Retirement Center in?

Webb House Retirement Center is in the Hiawassee neighborhood of McMinnville.

Who is the owner of Webb House Retirement Center?

The legal owner and operator of Webb House Retirement Center is The Webb House Retirement Center of McMi.

Is Webb House Retirement Center in a walkable area?

Webb House Retirement Center has a walk score of 14. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Webb House Retirement Center?

According to TN state health department records, Webb House Retirement Center's license number is 00000368.

When does Webb House Retirement Center's license expire?

According to TN state health department records, Webb House Retirement Center's license expires on October 30, 2026.

What is the occupancy rate at Webb House Retirement Center?

Webb House Retirement Center's occupancy is 33%.

Who is the administrator of Webb House Retirement Center?

Rickey Lee Webb is the administrator of Webb House Retirement Center.

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