Wellington Lodge

Is the location near your family? Is the location near hospitals and healthcare providers? Is it safe? Is it transportation-friendly? Is it accessible?

Is the community licensed and registered? Is the community clean and well-maintained? Are the amenities accessible and safe? Are there accessibility features, like grab bars, handrails, and signage, in place? Are there communal spaces where residents can interact with each other? Is it pet-friendly? If it is, are there pet-free zones? Are there clear emergency response protocols? Is the atmosphere friendly and welcoming? Is the visitation policy flexible?

Do they provide support for activities of daily living, like bathing, dressing, and grooming? Is it a continuing care retirement community? Do they provide medical care? (For those with complex medical needs) Is therapy provided? Physical therapy? Occupational therapy? Speech therapy? Does the community provide housekeeping, laundry, and linen services? Is medication management provided? Do they provide 24/7 assistance? Do they provide meals? Do they accommodate special diets? Can the food be sampled? Are transportation services available? Are recreational activities conducted? Is it arts and crafts? Exercise programs? Outings? Are there religious services?

Is the team respectful? Is there an on-site medical team? If none, is there an on-call medical team? Did the staff undergo training? Is there a dedicated activities coordinator? Are the teams approachable? Is there a high staff-to-resident ratio?

Are there private rooms? Are there semi-private rooms? Are the rooms clean and well-maintained? Are we allowed to bring our decorations and other personal items? Are the units furnished? Is there an emergency call system in each unit? Is there natural lighting? Is it accessible?

Is it Medicare-certified? Do they accept financial assistance? Do they accept private insurance? Is it all-inclusive? If not, what is included? Are there clear policies for missed or late payments? Are there refund policies?