Show Inspection Reports
Total health inspections
12
Texas average 7.4
Last Health inspection on Feb 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Nursing Home in Travis County
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
West Oaks Nursing and Rehabilitation Center
Nursing Home in Travis County
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
West Oaks Nursing and Rehabilitation Center
Overview of West Oaks Nursing and Rehabilitation Center
West Oaks Nursing and Rehabilitation Center is a leading community in Austin, TX, offering skilled nursing services and rehabilitation to residents recovering from hospitalization or living with an illness. Their kind and talented care team creates a comprehensive care and treatment plan to ensure residents receive the appropriate services to quickly recover their overall functioning and get back on their feet. Here, they make sure residents are treated with loving care and respect while receiving round-the-clock care and assistance with their daily living activities and medical needs.
Those living with the challenges of memory conditions can also relax and live full lives in the community with access to the Integrated Cognitive Program which incorporates residents’ daily routine in their care plans. Residents’ calendars are also packed with enriching activities that help them stay active, connected, and engaged. At West Oaks Nursing and Rehabilitation Center, they make sure residents are well-equipped to maintain their well-being and continue doing the things they enjoy.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
125
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
70.8%
Residents per day (avg)
107
Occupancy rate
70.8%
Residents per day (avg)
107
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
35% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
47% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
18% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Governmental community
Operated by state authorities.
Home revenue
$13.4M
Surplus of revenue
$482.8K
Governmental community
Operated by state authorities.
Home revenue
$13.4M
Surplus of revenue
$482.8K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$12.9M
125-bed community
A larger shared setting that may offer more common spaces and organized community services.
20 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 35 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Services
About this community
Facility TypeNursing
StatusActive
IssuanceJanuary 4, 2025
ExpirationJanuary 4, 2028
CountyTRAVIS
License Number307333
Year Opened3/31/2006
West Oaks Nursing and Rehabilitation Center is administrated by Adam Carnes.
Management CompanyAMERICAN ROBIN HEALTHCARE, INC
OwnerHAMILTON COUNTY HOSPITAL DISTRICT
Ownership TypeHOSPITAL DISTRICT/AUTHORITY
Medicare
3 units
Medicaid and Medicare
122 units
Total beds
125 units
Staffing
Key information about the people who lead and staff this community.
Administrator Email
[email protected]
Accept Medicaid
Accept Medicare
Rehabilitation Services
Skilled Nursing
Specific ProgramsIn-house Therapy, Skilled Nursing, Stay Active
What does this home offer?
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Dining Services
Housekeeping Services
Recreational Activities
Exercise Programs
Health Programs
Types of Care at West Oaks Nursing and Rehabilitation Center
Nursing Home
Memory Care
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
14 visits/inspections
3 visits/inspections triggered by complaints
4 routine inspections
Results
12 with issues
2 without issues
Latest inspection
Date
December 11, 2025
Other34 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Texas average: 32 deficiencies
Health Inspection History
Inspections
Total health citations
31
Texas average 25.9
Citations per inspection
2.58
Texas average 3.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
18 of 31 citations resulted from standard inspections; and 13 of 31 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
4
4
100% worse than Texas averageTexas average: 2
Serious Health citations
2
2
400% worse than Texas averageTexas average: 0.4
4 critical citations
2 serious citations
25 moderate citations
0 minor citations
Citations history (last 3 years)
Pharmacy critical citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Feb 11, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Feb 11, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Nov 26, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Nov 26, 2024
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Nov 26, 2024
Issues related to food quality, meal service, and resident's nutritional needs.
Nov 26, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Nov 26, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Nov 26, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Travis County The information below is reported by the Texas Health and Human Services Commission.
Filter by care type
Brodie Ranch Nursing and Rehabilitation Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Austin (South Brodie)
120
62.7%
-1%
3.39
-7%
2
31
3.9
3
103
-
29
Mockingbird Healthcare, Inc.
$11.3M
$4.5M
39.7%
676267
Southpark Meadows Nursing and Rehabilitation Center
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Austin (Southpark Meadows)
120
89.2%
+41%
3.25
-11%
0
21
3.5
3
109
-
49
Regency Ihs Of Southpark Meadows, Llc
$11.2M
$5.0M
44.5%
676299
Brush Country Nursing and Rehabilitation
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Austin (Oak Hill)
118
68.1%
+7%
3.07
-16%
3
45
2.8
3
85
B-
61
Dhc Opco-Austin Llc
$8.0M
$3.9M
49.1%
675118
West Oaks Nursing and Rehabilitation Center
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Austin (Cherry Creek)
125
70.8%
+12%
3.25
-10%
3
31
2.6
6
107
-
35
American Robin Healthcare, Inc.
$13.4M
$4.5M
33.9%
676095
Gracy Woods I Nursing Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Austin (Gracy Woods)
118
72.5%
+14%
4.44
+22%
3
55
3.9
10
91
-
54
Gracy Woods Snf Llc
$6.8M
$3.7M
54.9%
675918
Places of interest near West Oaks Nursing and Rehabilitation Center
12 miles from city center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
153
Employees
151
Contractors
2
Staff to resident ratio
1.51:1
0% compared with Texas averageTexas average ratio: 1.51:1
Avg staff/day
60
Average shift
7.7 hours
5% worse than Texas averageTexas average: 8.1 hours
Total staff hours (quarter)
41,890
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
16
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
13
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
54
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0.1%
54 contractor hours this quarter
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 54 | 0 | 54 | 15,101 | 91 | 100% | 7.3 |
| Medication Aide/Technician | 9 | 0 | 9 | 4,038 | 91 | 100% | 7.9 |
| Registered Nurse | 16 | 0 | 16 | 3,985 | 91 | 100% | 9.4 |
| Licensed Practical Nurse | 13 | 0 | 13 | 3,796 | 91 | 100% | 9 |
| Qualified Social Worker | 16 | 0 | 16 | 2,693 | 76 | 84% | 7.1 |
| Physical Therapy Aide | 7 | 0 | 7 | 1,930 | 81 | 89% | 6.9 |
| RN Director of Nursing | 3 | 0 | 3 | 1,635 | 65 | 71% | 9 |
| Speech Language Pathologist | 8 | 0 | 8 | 1,581 | 70 | 77% | 6.8 |
| Dental Services Staff | 4 | 0 | 4 | 1,466 | 69 | 76% | 7.8 |
| Respiratory Therapy Technician | 6 | 0 | 6 | 1,400 | 75 | 82% | 7 |
| Physical Therapy Assistant | 5 | 0 | 5 | 1,333 | 71 | 78% | 6.9 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,074 | 68 | 75% | 8.5 |
| Nurse Practitioner | 1 | 0 | 1 | 558 | 62 | 68% | 9 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Dietitian | 1 | 0 | 1 | 376 | 58 | 64% | 6.5 |
| Other Dietary Services Staff | 1 | 0 | 1 | 296 | 49 | 54% | 6 |
| Nurse Aide in Training | 1 | 0 | 1 | 111 | 17 | 19% | 6.5 |
| Medical Director | 0 | 1 | 1 | 31 | 19 | 21% | 1.6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 23 | 2 | 2% | 11.5 |
54 Certified Nursing Assistant
% of Days
100%
9 Medication Aide/Technician
% of Days
100%
16 Registered Nurse
% of Days
100%
13 Licensed Practical Nurse
% of Days
100%
16 Qualified Social Worker
% of Days
84%
7 Physical Therapy Aide
% of Days
89%
3 RN Director of Nursing
% of Days
71%
8 Speech Language Pathologist
% of Days
77%
4 Dental Services Staff
% of Days
76%
6 Respiratory Therapy Technician
% of Days
82%
5 Physical Therapy Assistant
% of Days
78%
5 Clinical Nurse Specialist
% of Days
75%
1 Nurse Practitioner
% of Days
68%
1 Administrator
% of Days
64%
1 Dietitian
% of Days
64%
1 Other Dietary Services Staff
% of Days
54%
1 Nurse Aide in Training
% of Days
19%
1 Medical Director
% of Days
21%
1 Occupational Therapy Assistant
% of Days
2%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
101 residents
Residents by payment source
Medicare
10 residents (9.9%)
Medicaid
85 residents (84.2%)
Private pay or other
6 residents (5.9%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
19.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
19.1
122% worse than Texas averageTexas average: 8.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
34.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
34.2
114% worse than Texas averageTexas average: 16.0
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
39.6%
Percent of long-stay residents whose need for help with daily activities has increased
39.6%
145% worse than Texas averageTexas average: 16.2%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
40.6%
Percent of long-stay residents whose ability to move independently worsened
40.6%
150% worse than Texas averageTexas average: 16.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.5%
44% worse than Texas averageTexas average: 15.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.7%
Percent of long-stay residents experiencing one or more falls with major injury
2.7%
18% better than Texas averageTexas average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.5%
Percent of long-stay high risk residents with pressure ulcers
4.5%
In line with Texas averageTexas average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.1%
Percent of long-stay residents with a urinary tract infection
1.1%
40% worse than Texas averageTexas average: 0.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.3%
Percent of long-stay residents who lose too much weight
8.3%
140% worse than Texas averageTexas average: 3.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.0%
Percent of long-stay residents who have depressive symptoms
3.0%
5% worse than Texas averageTexas average: 2.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
9.3%
Percent of long-stay residents who received an antipsychotic medication
9.3%
17% worse than Texas averageTexas average: 7.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
In line with Texas averageTexas average: 97.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
In line with Texas averageTexas average: 97.9%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.71
Number of hospitalizations per 1,000 long-stay resident days.
2.71
27% worse than Texas averageTexas average: 2.13
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.85
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.85
59% better than Texas averageTexas average: 2.07
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.7%
In line with Texas averageTexas average: 90.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Texas averageTexas average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
88.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
88.9%
In line with Texas averageTexas average: 88.0%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
17.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
17.8%
31% better than Texas averageTexas average: 25.9%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
2.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
2.6%
78% better than Texas averageTexas average: 12.0%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Texas averageTexas average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
69.0%
Percentage of residents at or above expected ability to care for themselves at discharge.
69.0%
28% better than Texas averageTexas average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
46.6%
Rate of successful return to home or community from a skilled nursing facility.
46.6%
8% worse than Texas averageTexas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$40K
51% lower than Texas averageTexas average: $80K
Number of fines
2
20% fewer fines than Texas averageTexas average: 2.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Texas averageTexas average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$40K
Texas average
$80K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 11, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 11, 2025
$27K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 28, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 28, 2024
$13K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for West Oaks Nursing and Rehabilitation Center based on CMS SNF Cost Reports.
Occupancy Rate
70.8%
↑ 9.2pp vs 2022
Net Income
$482.8K
↑ ~$31.7K vs 2022
Total Payroll
$6.0M
↑ ~$1.7M vs 2022
Profit Margin
3.6%
↓ 3.6pp vs 2022
Loading trend charts...
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