Facility type
Nursing
Status
Active
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Nursing Home
West Oaks Nursing and Rehabilitation Center
Overview of West Oaks Nursing and Rehabilitation Center
West Oaks Nursing and Rehabilitation Center is a leading community in Austin, TX, offering skilled nursing services and rehabilitation to residents recovering from hospitalization or living with an illness. Their kind and talented care team creates a comprehensive care and treatment plan to ensure residents receive the appropriate services to quickly recover their overall functioning and get back on their feet. Here, they make sure residents are treated with loving care and respect while receiving round-the-clock care and assistance with their daily living activities and medical needs.
Those living with the challenges of memory conditions can also relax and live full lives in the community with access to the Integrated Cognitive Program which incorporates residents’ daily routine in their care plans. Residents’ calendars are also packed with enriching activities that help them stay active, connected, and engaged. At West Oaks Nursing and Rehabilitation Center, they make sure residents are well-equipped to maintain their well-being and continue doing the things they enjoy.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
125
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
70.8%
Residents per day (avg)
107
Occupancy rate
70.8%
Residents per day (avg)
107
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
35% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
47% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
18% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Governmental community
Operated by state authorities.
Home revenue
$13.4M
Surplus of revenue
$482.8K
Governmental community
Operated by state authorities.
Home revenue
$13,394,044.00
Surplus of revenue
$482,808.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$12.9M
125-bed community
A larger shared setting that may offer more common spaces and organized community services.
19 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 35 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Services
About this community
License details
Issuance
January 4, 2025
Expiration
January 4, 2028
County:
TRAVIS
Additional licensing details
License number:
307333
Year opened:
3/31/2006
Ownership & operating entity
West Oaks Nursing and Rehabilitation Center is administrated by ADAM CARNES.
Management company:
AMERICAN ROBIN HEALTHCARE, INC
Owner:
HAMILTON COUNTY HOSPITAL DISTRICT
Ownership type:
HOSPITAL DISTRICT/AUTHORITY
Type Of Units
Medicare
3 units
Medicaid and Medicare
122 units
Total beds
125 units
Staffing
Key information about the people who lead and staff this community.
Leadership
Administrator email:
[email protected]
Care Services
Accepts Medicaid
Accepts Medicare
Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
Programs & Activities
Specific Programs
In-house Therapy, Skilled Nursing, Stay Active
What does this home offer?
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Dining Services
Housekeeping Services
Recreational Activities
Exercise Programs
Health Programs
Types of Care at West Oaks Nursing and Rehabilitation Center
Nursing Home
Memory Care
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Health Inspection History
Inspections
Total health inspections
12
Texas average 7.4
Last Health inspection on Feb 2025
Total health citations
31
Citations per inspection
2.58
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
18 of 31 citations resulted from standard inspections; and 13 of 31 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
4
4
100% worse than Texas averageTexas average: 2
Serious Health citations
2
2
400% worse than Texas averageTexas average: 0.4
4 critical citations
2 serious citations
25 moderate citations
0 minor citations
Citations history (last 3 years)
Pharmacy critical citation
Feb 11, 2025
Corrected
Infection Control moderate citation
Nov 26, 2024
Corrected
Nutrition moderate citation
Nov 26, 2024
Corrected
Pharmacy moderate citation
Nov 26, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Travis County
The information below is reported by the Texas Health and Human Services Commission.
Brodie Ranch Nursing and Rehabilitation Center
-13%
-7%
-1%
SNF
Nursing Homes 24/7 care needed
Austin (South Brodie)
120
-
29
MOCKINGBIRD HEALTHCARE, INC.
62.7%
$11,334,695.00
$4,496,635.00
39.7%
103.00
3.3854
2
31
3
-13%-7%-1%Private / Semi-Private Rooms
Southpark Meadows Nursing and Rehabilitation Center
-28%
-11%
+41%
HC
Hospice Care
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
RC
Respite Care
Austin (Southpark Meadows)
120
-
49
REGENCY IHS OF SOUTHPARK MEADOWS, LLC
89.2%
$11,194,958.00
$4,978,143.00
44.5%
109.40
3.2465
-
21
3
-28%-11%+41%Private / Semi-Private Rooms
Brush Country Nursing and Rehabilitation
+69%
-16%
+7%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
SNF
Nursing Homes 24/7 care needed
Austin (Oak Hill)
118
B-
61
DHC OPCO-AUSTIN LLC
68.1%
$8,026,157.00
$3,938,011.00
49.1%
85.20
3.0668
3
45
3
+69%-16%+7%Private / Semi-Private Rooms
West Oaks Nursing and Rehabilitation Center
+40%
-10%
+12%
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Austin (Cherry Creek)
125
-
35
AMERICAN ROBIN HEALTHCARE, INC.
70.8%
$13,394,025.00
$4,545,097.00
33.9%
106.60
3.2503
3
31
6
+40%-10%+12%Private / Semi-Private Rooms
Gracy Woods I Nursing Center
-57%
+22%
+14%
SNF
Nursing Homes 24/7 care needed
Austin (Gracy Woods)
118
-
54
GRACY WOODS SNF LLC
72.5%
$6,812,418.00
$3,743,157.00
54.9%
90.70
4.4433
3
55
10
-57%+22%+14%Private Rooms
Brodie Ranch Nursing and Rehabilitation Center
Type of care:
SNF
Community:
Austin (South Brodie)
Bed Count:
120
Operator:
MOCKINGBIRD HEALTHCARE, INC.
CCN:
676267
Occupancy:
62.7%
Home Revenue:
$11,334,695.00
Payroll Costs:
$4,496,635.00
Payroll %:
39.7%
Avg Residents/Day:
103.00
Overall Rating:
Adj Nurse Hours:
3.3854
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
31
Severe Citations:
3
RN share vs State Avg:
-13%
-13%
Staffing vs State Avg:
-7%
-7%
Occupancy vs State Avg:
-1%
-1%
Bed Options:
Private / Semi-Private Rooms
Southpark Meadows Nursing and Rehabilitation Center
Type of care:
HC
MC
SNF
RC
Community:
Austin (Southpark Meadows)
Bed Count:
120
Operator:
REGENCY IHS OF SOUTHPARK MEADOWS, LLC
CCN:
676299
Occupancy:
89.2%
Home Revenue:
$11,194,958.00
Payroll Costs:
$4,978,143.00
Payroll %:
44.5%
Avg Residents/Day:
109.40
Overall Rating:
Adj Nurse Hours:
3.2465
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
21
Severe Citations:
3
RN share vs State Avg:
-28%
-28%
Staffing vs State Avg:
-11%
-11%
Occupancy vs State Avg:
+41%
+41%
Bed Options:
Private / Semi-Private Rooms
Brush Country Nursing and Rehabilitation
Type of care:
AL
IL
SNF
Community:
Austin (Oak Hill)
Bed Count:
118
Operator:
DHC OPCO-AUSTIN LLC
CCN:
675118
Occupancy:
68.1%
Home Revenue:
$8,026,157.00
Payroll Costs:
$3,938,011.00
Payroll %:
49.1%
Avg Residents/Day:
85.20
Overall Rating:
Adj Nurse Hours:
3.0668
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
3
Citations:
45
Severe Citations:
3
RN share vs State Avg:
+69%
+69%
Staffing vs State Avg:
-16%
-16%
Occupancy vs State Avg:
+7%
+7%
Bed Options:
Private / Semi-Private Rooms
West Oaks Nursing and Rehabilitation Center
Type of care:
MC
SNF
Community:
Austin (Cherry Creek)
Bed Count:
125
Operator:
AMERICAN ROBIN HEALTHCARE, INC.
CCN:
676095
Occupancy:
70.8%
Home Revenue:
$13,394,025.00
Payroll Costs:
$4,545,097.00
Payroll %:
33.9%
Avg Residents/Day:
106.60
Overall Rating:
Adj Nurse Hours:
3.2503
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
3
Citations:
31
Severe Citations:
6
RN share vs State Avg:
+40%
+40%
Staffing vs State Avg:
-10%
-10%
Occupancy vs State Avg:
+12%
+12%
Bed Options:
Private / Semi-Private Rooms
Gracy Woods I Nursing Center
Type of care:
SNF
Community:
Austin (Gracy Woods)
Bed Count:
118
Operator:
GRACY WOODS SNF LLC
CCN:
675918
Occupancy:
72.5%
Home Revenue:
$6,812,418.00
Payroll Costs:
$3,743,157.00
Payroll %:
54.9%
Avg Residents/Day:
90.70
Adj Nurse Hours:
4.4433
Number of Fines:
3
Citations:
55
Severe Citations:
10
RN share vs State Avg:
-57%
-57%
Staffing vs State Avg:
+22%
+22%
Occupancy vs State Avg:
+14%
+14%
Bed Options:
Private Rooms
Places of interest near West Oaks Nursing and Rehabilitation Center
12 miles from city center
3200 W Slaughter Ln, Austin, TX 78748
Calculate Travel Distance to West Oaks Nursing and Rehabilitation Center
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
153
Total Staff
151
Employees
2
Contractors
41,890
Total Hours (Quarter)
60
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 16 | 9.4 | No |
| Licensed Practical Nurse | 13 | 9 | No |
| Certified Nursing Assistant | 54 | 7.3 | No |
Staff by Category
Administration ⓘ
2 staff
6.4hs shift avg
Nursing Staff ⓘ
96 staff
7.9hs shift avg
Physicians & Practitioners ⓘ
6 staff
8.7hs shift avg
Therapy Services ⓘ
27 staff
6.9hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
16 staff
7.1hs shift avg
Dietary Services ⓘ
2 staff
6.3hs shift avg
Other Services ⓘ
4 staff
7.8hs shift avg
Contractor Analysis
0.1%
of total hours from contractors
54 contractor hours this quarter
Medical Director: 1
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 54 | 0 | 54 | 15,101 | 91 | 100% | 7.3 |
| Medication Aide/Technician | 9 | 0 | 9 | 4,038 | 91 | 100% | 7.9 |
| Registered Nurse | 16 | 0 | 16 | 3,985 | 91 | 100% | 9.4 |
| Licensed Practical Nurse | 13 | 0 | 13 | 3,796 | 91 | 100% | 9 |
| Qualified Social Worker | 16 | 0 | 16 | 2,693 | 76 | 84% | 7.1 |
| Physical Therapy Aide | 7 | 0 | 7 | 1,930 | 81 | 89% | 6.9 |
| RN Director of Nursing | 3 | 0 | 3 | 1,635 | 65 | 71% | 9 |
| Speech Language Pathologist | 8 | 0 | 8 | 1,581 | 70 | 77% | 6.8 |
| Dental Services Staff | 4 | 0 | 4 | 1,466 | 69 | 76% | 7.8 |
| Respiratory Therapy Technician | 6 | 0 | 6 | 1,400 | 75 | 82% | 7 |
| Physical Therapy Assistant | 5 | 0 | 5 | 1,333 | 71 | 78% | 6.9 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,074 | 68 | 75% | 8.5 |
| Nurse Practitioner | 1 | 0 | 1 | 558 | 62 | 68% | 9 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Dietitian | 1 | 0 | 1 | 376 | 58 | 64% | 6.5 |
| Other Dietary Services Staff | 1 | 0 | 1 | 296 | 49 | 54% | 6 |
| Nurse Aide in Training | 1 | 0 | 1 | 111 | 17 | 19% | 6.5 |
| Medical Director | 0 | 1 | 1 | 31 | 19 | 21% | 1.6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 23 | 2 | 2% | 11.5 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
101 residents
Residents by payment source
Medicare
10 residents (9.9%)
Medicaid
85 residents (84.2%)
Private pay or other
6 residents (5.9%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
19.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
19.1
122% worse than Texas averageTexas average: 8.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
34.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
34.2
114% worse than Texas averageTexas average: 16.0
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
39.6%
Percent of long-stay residents whose need for help with daily activities has increased
39.6%
145% worse than Texas averageTexas average: 16.2%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
40.6%
Percent of long-stay residents whose ability to move independently worsened
40.6%
150% worse than Texas averageTexas average: 16.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.5%
44% worse than Texas averageTexas average: 15.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.7%
Percent of long-stay residents experiencing one or more falls with major injury
2.7%
18% better than Texas averageTexas average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.5%
Percent of long-stay high risk residents with pressure ulcers
4.5%
In line with Texas averageTexas average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.1%
Percent of long-stay residents with a urinary tract infection
1.1%
40% worse than Texas averageTexas average: 0.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.3%
Percent of long-stay residents who lose too much weight
8.3%
140% worse than Texas averageTexas average: 3.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.0%
Percent of long-stay residents who have depressive symptoms
3.0%
5% worse than Texas averageTexas average: 2.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
9.3%
Percent of long-stay residents who received an antipsychotic medication
9.3%
17% worse than Texas averageTexas average: 7.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
In line with Texas averageTexas average: 97.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
In line with Texas averageTexas average: 97.9%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.71
Number of hospitalizations per 1,000 long-stay resident days.
2.71
27% worse than Texas averageTexas average: 2.13
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.85
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.85
59% better than Texas averageTexas average: 2.07
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.7%
In line with Texas averageTexas average: 90.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Texas averageTexas average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
88.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
88.9%
In line with Texas averageTexas average: 88.0%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
17.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
17.8%
31% better than Texas averageTexas average: 25.9%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
2.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
2.6%
78% better than Texas averageTexas average: 12.0%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Texas averageTexas average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
69.0%
Percentage of residents at or above expected ability to care for themselves at discharge.
69.0%
28% better than Texas averageTexas average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
46.6%
Rate of successful return to home or community from a skilled nursing facility.
46.6%
8% worse than Texas averageTexas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$40K
51% lower than Texas averageTexas average: $80K
Number of fines
2
20% fewer fines than Texas averageTexas average: 2.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Texas averageTexas average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$40K
Texas average
$80K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 11, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 11, 2025
$27K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 28, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 28, 2024
$13K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for West Oaks Nursing and Rehabilitation Center based on CMS SNF Cost Reports.
Occupancy Rate
70.8%
↑ 9.2pp vs 2022
Net Income
$482,808
↑ ~$32K vs 2022
Total Payroll
$5,959,896
↑ ~$1.7M vs 2022
Profit Margin
3.6%
↓ 3.6pp vs 2022
Loading trend charts...
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