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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
West Oaks Nursing and Rehabilitation Center is a leading community in Austin, TX, offering skilled nursing services and rehabilitation to residents recovering from hospitalization or living with an illness. Their kind and talented care team creates a comprehensive care and treatment plan to ensure residents receive the appropriate services to quickly recover their overall functioning and get back on their feet. Here, they make sure residents are treated with loving care and respect while receiving round-the-clock care and assistance with their daily living activities and medical needs.
Those living with the challenges of memory conditions can also relax and live full lives in the community with access to the Integrated Cognitive Program which incorporates residents’ daily routine in their care plans. Residents’ calendars are also packed with enriching activities that help them stay active, connected, and engaged. At West Oaks Nursing and Rehabilitation Center, they make sure residents are well-equipped to maintain their well-being and continue doing the things they enjoy.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 184th out of 289 homes in Texas for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 29m per day | ▲ 11% State avg: 26m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 38m per day | ▼ 33% State avg: 57m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 1m per day | ■ Avg State avg: 2h 1m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 38m per day | ▼ 12% State avg: 2h 59m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 8m per day | ▲ 95% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 21m per day | ■ Avg State avg: 21m per day · National avg: 29m per day |
Higher than the Texas average: 63.5%West Oaks Nursing and Rehabilitation Center is administrated by Adam Carnes.
Key information about the people who lead and staff this community.
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 5 | 6 | This facility has 17% fewer total citations than a typical Texas nursing home (5 vs. TX avg 6).↓ 17% better |
|
Health citations
Violations related to resident care, clinical practices, and day-to-day operations.
| 5 | 2 | This facility has 150% more health citations than a typical Texas nursing home (5 vs. TX avg 2).↑ 150% worse |
|
Life safety citations
Violations related to building safety — fire prevention, emergency egress, and similar.
| 5 | 6 | This facility has 17% fewer life safety citations than a typical Texas nursing home (5 vs. TX avg 6).↓ 17% better |
|
Citations per year
Average citations per year since 2022.
| 1.3 | 1.5 | This facility has 13% fewer citations per year than a typical Texas nursing home (1.3 vs. TX avg 1.5).↓ 13% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Texas average 7.4
Last Health inspection on Feb 2025
Texas average 25.9
Texas average 3.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
18 of 31 citations resulted from standard inspections; and 13 of 31 resulted from complaint investigations.
100% worse than Texas averageTexas average: 2
400% worse than Texas averageTexas average: 0.4
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
9% more staff per resident than Texas average
6% worse than Texas average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 19 RN Staff are full-time employees. No contractors work on this role.
19
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursAssists with medical care and medications.
All 17 LPN Staff are full-time employees. No contractors work on this role.
17
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursHelps with daily care and mobility.
All 52 CNA Staff are full-time employees. No contractors work on this role.
52
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
36 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 52 | 0 | 52 | 15,725 | 92 | 100% | 7.3 |
| Licensed Practical Nurse | 17 | 0 | 17 | 5,153 | 92 | 100% | 9.4 |
| Medication Aide/Technician | 11 | 0 | 11 | 4,616 | 92 | 100% | 7.6 |
| Registered Nurse | 19 | 0 | 19 | 3,453 | 92 | 100% | 9.2 |
| Qualified Social Worker | 15 | 0 | 15 | 2,382 | 80 | 87% | 7.1 |
| Speech Language Pathologist | 9 | 0 | 9 | 1,589 | 75 | 82% | 6.1 |
| Physical Therapy Aide | 6 | 0 | 6 | 1,537 | 84 | 91% | 6.6 |
| Dental Services Staff | 3 | 0 | 3 | 1,518 | 70 | 76% | 7.9 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 1,313 | 74 | 80% | 7 |
| Physical Therapy Assistant | 8 | 0 | 8 | 1,283 | 76 | 83% | 6.6 |
| RN Director of Nursing | 3 | 0 | 3 | 1,238 | 66 | 72% | 9 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 840 | 59 | 64% | 8.2 |
| Nurse Practitioner | 1 | 0 | 1 | 539 | 61 | 66% | 8.8 |
| Administrator | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Dietitian | 1 | 0 | 1 | 388 | 61 | 66% | 6.4 |
| Other Dietary Services Staff | 1 | 0 | 1 | 281 | 45 | 49% | 6.2 |
| Mental Health Service Worker | 3 | 0 | 3 | 272 | 38 | 41% | 7.2 |
| Medical Director | 0 | 1 | 1 | 36 | 24 | 26% | 1.5 |
Includes penalties issued in 2024-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
51% lower than Texas averageTexas average: $80K
20% fewer fines than Texas averageTexas average: 2.5
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Texas averageTexas average: 0.2
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 11, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 28, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
19.1
122% worse than Texas averageTexas average: 8.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
34.2
114% worse than Texas averageTexas average: 16.0
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
39.6%
145% worse than Texas averageTexas average: 16.2%
Percent of long-stay residents whose ability to move independently worsened
40.6%
150% worse than Texas averageTexas average: 16.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.5%
44% worse than Texas averageTexas average: 15.7%
Percent of long-stay residents experiencing one or more falls with major injury
2.7%
18% better than Texas averageTexas average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
4.5%
In line with Texas averageTexas average: 4.4%
Percent of long-stay residents with a urinary tract infection
1.1%
40% worse than Texas averageTexas average: 0.8%
Percent of long-stay residents who lose too much weight
8.3%
140% worse than Texas averageTexas average: 3.5%
Percent of long-stay residents who have depressive symptoms
3.0%
5% worse than Texas averageTexas average: 2.9%
Percent of long-stay residents who received an antipsychotic medication
9.3%
17% worse than Texas averageTexas average: 7.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
In line with Texas averageTexas average: 97.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
In line with Texas averageTexas average: 97.9%
Number of hospitalizations per 1,000 long-stay resident days.
2.71
27% worse than Texas averageTexas average: 2.13
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.85
59% better than Texas averageTexas average: 2.07
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.7%
In line with Texas averageTexas average: 90.4%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Texas averageTexas average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
88.9%
In line with Texas averageTexas average: 88.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
17.8%
31% better than Texas averageTexas average: 25.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
2.6%
78% better than Texas averageTexas average: 12.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Texas averageTexas average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
69.0%
28% better than Texas averageTexas average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
46.6%
8% worse than Texas averageTexas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
35% of new residents, usually for short-term rehab.
47% of new residents, often for short stays.
18% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
101Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for West Oaks Nursing and Rehabilitation Center based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #101 / 297Payroll — State benchmarkedThis home is ranked 101st out of 297 homes in Texas. Shows total annual staff payroll benchmarked to the Texas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Housekeeping Services
Recreational Activities
Exercise Programs
Health Programs
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
12.0 miles from city center
Estimated distance in miles from Austin's city center to West Oaks Nursing and Rehabilitation Center's address, calculated via Google Maps.
Add your location
West Oaks Nursing and Rehabilitation Center is located in Austin, Texas.
Here are the financial assistance programs available to residents in Texas.
The information below is reported by the Texas Health and Human Services Commission.
| Brodie Ranch Nursing and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Austin (South Brodie) | 120
Facility
120
TX AVG
80
Rank
#210 / 988 |
54.2%
Facility
54.2%
TX AVG
63.5%
Rank
#226 / 297 | -15% | 3.39
Facility
3.39
TX AVG
3.63
Rank
#167 / 289 | +12% | -7% | $38.1k
Facility
$38.1k
TX AVG
$81.8k
Rank
#281 / 294 | 31
Facility
31
TX AVG
25.9
Rank
#217 / 292 | 3.9
Facility
3.9
TX AVG
3.7
Rank
#204 / 292 | 3 | 65 | - |
29
Facility
29
TX AVG
41
Rank
#942 / 1391 | Mockingbird Healthcare, Inc. | $11.3M
Facility
$11.3M
TX AVG
$8.4M
Rank
#136 / 297 | $5.6M
Facility
$5.6M
TX AVG
$3.5M
Rank
#119 / 297 | 49.1%
Facility
49.1%
TX AVG
47%
Rank
#114 / 297 | 676267 | ||||
| West Oaks Nursing and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Austin (Cherry Creek) | 125
Facility
125
TX AVG
80
Rank
#167 / 988 |
70.8%
Facility
70.8%
TX AVG
63.5%
Rank
#123 / 297 | +12% | 3.25
Facility
3.25
TX AVG
3.63
Rank
#184 / 289 | +53% | -10% | $39.5k
Facility
$39.5k
TX AVG
$81.8k
Rank
#252 / 294 | 31
Facility
31
TX AVG
25.9
Rank
#217 / 292 | 2.6
Facility
2.6
TX AVG
3.7
Rank
#71 / 292 | 6 | 110 | - |
35
Facility
35
TX AVG
41
Rank
#849 / 1391 | American Robin Healthcare, Inc. | $13.4M
Facility
$13.4M
TX AVG
$8.4M
Rank
#94 / 297 | $6.0M
Facility
$6.0M
TX AVG
$3.5M
Rank
#101 / 297 | 44.5%
Facility
44.5%
TX AVG
47%
Rank
#179 / 297 | 676095 | ||||
| Southpark Meadows Nursing and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Austin (Southpark Meadows) | 120
Facility
120
TX AVG
80
Rank
#210 / 988 | - | - | 3.25
Facility
3.25
TX AVG
3.63
Rank
#215 / 289 | -15% | -11% | $11.0k
Facility
$11.0k
TX AVG
$81.8k
Rank
#1 / 294 | 21
Facility
21
TX AVG
25.9
Rank
#147 / 292 | 3.5
Facility
3.5
TX AVG
3.7
Rank
#173 / 292 | 3 | 107 | - |
49
Facility
49
TX AVG
41
Rank
#543 / 1391 | Regency Ihs Of Southpark Meadows, LLC | $12.2M
Facility
$12.2M
TX AVG
$8.4M
Rank
#115 / 297 | $6.6M
Facility
$6.6M
TX AVG
$3.5M
Rank
#70 / 297 | 54.2%
Facility
54.2%
TX AVG
47%
Rank
#70 / 297 | 676299 | ||||
| Brush Country Nursing and Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Austin (Oak Hill) | 118
Facility
118
TX AVG
80
Rank
#263 / 988 |
68.1%
Facility
68.1%
TX AVG
63.5%
Rank
#138 / 297 | +7% | 3.07
Facility
3.07
TX AVG
3.63
Rank
#231 / 289 | -29% | -16% | $130.5k
Facility
$130.5k
TX AVG
$81.8k
Rank
#268 / 294 | 45
Facility
45
TX AVG
25.9
Rank
#257 / 292 | 2.8
Facility
2.8
TX AVG
3.7
Rank
#91 / 292 | 3 | 74 | B- |
61
Facility
61
TX AVG
41
Rank
#269 / 1391 | Dhc Opco-Austin LLC | $8.4M
Facility
$8.4M
TX AVG
$8.4M
Rank
#222 / 297 | $5.2M
Facility
$5.2M
TX AVG
$3.5M
Rank
#135 / 297 | 62.5%
Facility
62.5%
TX AVG
47%
Rank
#31 / 297 | 675118 | ||||
| Gracy Woods I Nursing Center | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Austin (Gracy Woods) | 118
Facility
118
TX AVG
80
Rank
#263 / 988 |
71.2%
Facility
71.2%
TX AVG
63.5%
Rank
#118 / 297 | +12% | 4.44
Facility
4.44
TX AVG
3.63
Rank
#49 / 289 | - | - | - | -79% | +22% | $222.2k
Facility
$222.2k
TX AVG
$81.8k
Rank
#270 / 294 | 55
Facility
55
TX AVG
25.9
Rank
#282 / 292 | 3.9
Facility
3.9
TX AVG
3.7
Rank
#204 / 292 | 10 | 84 | - |
54
Facility
54
TX AVG
41
Rank
#409 / 1391 | Gracy Woods Snf LLC | $8.1M
Facility
$8.1M
TX AVG
$8.4M
Rank
#229 / 297 | $4.5M
Facility
$4.5M
TX AVG
$3.5M
Rank
#179 / 297 | 55.7%
Facility
55.7%
TX AVG
47%
Rank
#59 / 297 | 675918 |
West Oaks Nursing and Rehabilitation Center is in the Cherry Creek neighborhood of Austin.
The legal owner and operator of West Oaks Nursing and Rehabilitation Center is Hamilton County Hospital District.
West Oaks Nursing and Rehabilitation Center has a walk score of 35. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to TX state health department records, West Oaks Nursing and Rehabilitation Center's license number is 307333.
According to TX state health department records, West Oaks Nursing and Rehabilitation Center's license expires on January 4, 2028.
West Oaks Nursing and Rehabilitation Center's occupancy is 71%.
Adam Carnes is the administrator of West Oaks Nursing and Rehabilitation Center.
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