Deficiencies (last 6 years)
Deficiencies (over 6 years)
1.7 deficiencies/year
Deficiencies are regulatory findings recorded during state inspections.
61% better than Iowa average
Iowa average: 4.4 deficiencies/yearDeficiencies per year
8
6
4
2
0
Occupancy
Latest occupancy rate
75% occupied
Based on a August 2024 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Occupancy rate over time
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Jun 3, 2025
Visit Reason
A complaint investigation for complaint #128986-C was conducted from May 30, 2025 to June 3, 2025.
Complaint Details
Complaint #128986-C was investigated and found to have no deficiencies.
Findings
No deficiency was cited related to the investigation of complaint #128986-C.
Inspection Report
Annual Inspection
Deficiencies: 0
Date: Dec 12, 2024
Visit Reason
The inspection was conducted as an annual survey of the West Ridge Care Center to assess compliance with health and safety regulations.
Findings
No health deficiencies were found during the inspection.
Inspection Report
Complaint Investigation
Census: 45
Deficiencies: 0
Date: Aug 8, 2024
Visit Reason
Investigation of a facility self-reported incident #122161-I and complaint #122055-C conducted from August 7, 2024 through August 8, 2024.
Complaint Details
Investigation of complaint #122055-C and incident #122161-I found no deficiencies.
Findings
No deficiencies resulted from the investigation of the self-reported incident and complaint.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Apr 30, 2024
Visit Reason
A complaint investigation for complaint #115348-C was conducted from April 29, 2024 to April 30, 2024.
Complaint Details
Complaint #115348-C was investigated and the facility was found to be in substantial compliance.
Findings
The facility was found to be in substantial compliance.
Inspection Report
Plan of Correction
Deficiencies: 0
Date: Nov 28, 2023
Visit Reason
The document serves as a Plan of Correction following a survey to address deficiencies and certify the facility's compliance.
Findings
The facility was found to be in substantial compliance based on the credible allegation and Plan of Correction, resulting in certification effective November 28, 2023.
Inspection Report
Annual Inspection
Census: 50
Deficiencies: 3
Date: Nov 16, 2023
Visit Reason
The inspection was conducted to evaluate the facility's compliance with care plan requirements, specifically reviewing comprehensive care plans for residents related to hearing, hypnotic medication use, and pain management.
Findings
The facility failed to ensure comprehensive review and revision of Care Plans for 3 residents: Resident #19's hearing needs were not adequately addressed, Resident #24's hypnotic medication use was not monitored, and Resident #39's pain diagnosis lacked goals and interventions. Observations and interviews confirmed these deficiencies.
Deficiencies (3)
Care Plan for Resident #24 failed to address use of hypnotic medication and failed to direct staff to monitor for adverse effects.
Care Plan for Resident #19 failed to include focus area, goal, or interventions related to hearing and hearing aid placement.
Care Plan for Resident #39 failed to include goals and interventions related to pain diagnosis.
Report Facts
Residents Affected: 3
Census: 50
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing (DON) | Reported expectations for Care Plan content and confirmed deficiencies |
| RAI Coordinator | Resident Assessment Instrument Coordinator | Confirmed hearing aid placement not documented and stated expectations for pain-related Care Plan documentation |
| Administrator | Administrator | Stated expectations for documentation of pain and related Care Plans |
Inspection Report
Plan of Correction
Deficiencies: 0
Date: Dec 14, 2022
Visit Reason
The document is a plan of correction submitted following a survey to address deficiencies and certify compliance of the facility.
Findings
The facility was found to be in compliance based on acceptance of the credible allegation of compliance and plan of correction effective December 14, 2022.
Inspection Report
Annual Inspection
Census: 45
Deficiencies: 4
Date: Nov 17, 2022
Visit Reason
The inspection was conducted as an annual survey to assess compliance with regulatory requirements and to evaluate the quality of care and services provided to residents at West Ridge Care Center.
Findings
The facility was found deficient in multiple areas including inaccurate coding of pain medication use on the MDS assessment, failure to follow care plans especially related to enhanced barrier precautions and gastric residual volume monitoring, failure to provide professional standards of quality in medication management, and inadequate infection prevention practices related to blood glucose monitoring.
Deficiencies (4)
Failed to accurately code the use of as needed pain medication on the Minimum Data Set (MDS) Assessment for 1 of 2 residents sampled for pain.
Failed to develop and follow the complete care plan within 7 days of the comprehensive assessment for 2 of 12 residents, including failure to follow Enhanced Barrier Precautions and failure to measure gastric residual volume prior to tube feeding.
Failed to provide professional standards of quality for medication review for 1 of 5 residents, including lack of documentation and notification following a medication incident.
Failed to implement infection prevention and control program properly, including failure to change gloves between blood glucose check and sanitizing the blood glucose machine for 1 of 2 residents reviewed.
Report Facts
Residents Affected: 1
Residents Affected: 2
Residents Affected: 1
Residents Affected: 1
Census: 45
Medication doses: 10
BIMS score: 11
BIMS score: 15
BIMS score: 3
BIMS score: 4
BIMS score: 14
Tube feeding volume: 501
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Registered Nurse (RN) | Named in gastric tube feeding observation and interview regarding tube placement |
| Staff C | Registered Nurse (RN) | Named in observation of failure to wear gown during PICC line care |
| Staff F | Registered Nurse (RN) | Documented behavior note regarding Resident #17 medication incident |
| Staff B | Registered Nurse (RN) | Observed performing blood glucose check and sanitizing meter without changing gloves |
| Director of Nursing | Director of Nursing (DON) | Interviewed regarding expectations for care plan accuracy and infection control practices |
| Administrator | Facility Administrator | Interviewed regarding facility policies and procedures |
| MDS Coordinator | MDS Coordinator | Interviewed regarding MDS assessment accuracy |
Inspection Report
Re-Inspection
Deficiencies: 0
Date: Oct 26, 2022
Visit Reason
On-site revisit completed October 25-26, 2022 to verify compliance and certification status of the facility.
Findings
The facility was certified in compliance effective October 11, 2022. The plan of correction was not effectuated.
Inspection Report
Complaint Investigation
Census: 50
Deficiencies: 1
Date: Sep 21, 2022
Visit Reason
The inspection was conducted as an investigation of complaints #105176-C, #105230-C, #107464-C, and a facility self-reported incident #105168-M during the period 9/13/22 to 9/21/22.
Complaint Details
Complaints #105176-C and #105230-C were substantiated. Complaint #107464 was not substantiated.
Findings
The facility failed to assess, document, notify the provider and family, and provide ongoing assessment and treatment for a reported wound on Resident #2, which led to infection, surgery, and the resident's death. Complaints #105176-C and #105230-C were substantiated, while complaint #107464 was not substantiated.
Deficiencies (1)
Failure to assess, document, notify provider and family, and provide ongoing assessment and treatment for a reported wound on Resident #2.
Report Facts
Complaint numbers: 3
Facility self-reported incident: 1
Census: 50
Dates of incident and survey: Incident dates 9/13/22 to 9/21/22; wound dressing dated 5/31/22; resident passed away 6/27/22
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Registered Nurse (RN) | Named in wound assessment and documentation deficiencies |
| Staff B | Registered Nurse (RN) | Completed Re-Admission Skin Assessment and notified provider and family |
| Director of Nursing | Director of Nursing (DON) | Interviewed regarding wound assessment and documentation |
| Medical Director | Medical Director (MD) | Interviewed regarding wound care expectations and resident condition |
| Physical Therapist | Physical Therapist (PT) | Confirmed open area on resident's left elbow |
| Orthopedic Surgeon | Orthopedic Surgeon | Provided medical opinion on wound and surgery |
| MDS Coordinator | MDS Coordinator | Confirmed wound assessment and documentation deficiencies |
Inspection Report
Renewal
Census: 43
Deficiencies: 2
Date: Jul 29, 2021
Visit Reason
The inspection was conducted as a Recertification Survey and investigation of a Facility Self-Reported Incident #91050 from 7/26/21 to 7/29/21.
Findings
The facility was found to have deficiencies related to enteral nutrition and food safety requirements, including failure to ensure proper checking of gastric tube placement prior to feeding and failure to date opened food items in the refrigerator and properly label and store dried food items.
Deficiencies (2)
Failure to ensure a resident fed by enteral means receives appropriate treatment and services to prevent complications of enteral feeding.
Failure to date opened items when placed in the refrigerator and to properly label and store dried food items.
Report Facts
Census: 43
Deficiencies cited: 2
Inspection Report
Abbreviated Survey
Census: 39
Deficiencies: 0
Date: Dec 3, 2020
Visit Reason
A Focused COVID-19 Infection Control Survey was conducted from 12/2 - 12/3/2020 by the Department of Inspections and Appeals to assess compliance with CMS and CDC recommended practices for COVID-19 preparation.
Findings
The facility was found to be in compliance with CMS and CDC recommended practices to prepare for COVID-19.
Inspection Report
Routine
Census: 33
Deficiencies: 0
Date: Jul 14, 2020
Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the Department of Inspections and Appeals on 7/13-14/20 to assess compliance with CMS and CDC recommended practices for COVID-19 preparation.
Findings
The facility was found to be in compliance with CMS and CDC recommended practices to prepare for COVID-19.
Inspection Report
Abbreviated Survey
Census: 41
Deficiencies: 0
Date: Jun 16, 2020
Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the Department of Inspection and Appeals to assess the facility's compliance with CMS and CDC recommended practices for COVID-19 preparation.
Findings
The facility was found to be in compliance with CMS and CDC recommended practices to prepare for COVID-19.
Report Facts
Total residents: 41
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