Show Inspection Reports
Total health inspections
8
Indiana average 6
Last Health inspection on Aug 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
West River Health Campus
Memory Care Home
West River Health Campus
Memory Care Home
Overview of West River Health Campus
A member of the Trilogy Health Services group, West River Health Campus is a trusted community where families and seniors know they made the right choice to live in the senior living community. Management ensures that residents have a wonderful experience in the community. Management emphasizes the importance of connections, which is why they promote socialization for everyone in the community. West River Health Campus is a vibrant community that is excellent at satisfying the wellness needs of every resident.
West River is an assisted living and memory care community with a skilled nursing option. They ensure that, as a senior living community, they deeply emphasize and guarantee that independence is maintained for their residents. Residents can rest easy knowing that they are placed first with the list of services and amenities provided for them: ADLs, transportation, library, and private dining rooms. Skilled nursing and personalized care are also offered to the residents.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
131
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
66.5%
Residents per day (avg)
40
Occupancy rate
66.5%
Residents per day (avg)
40
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
46% of new residents, usually for short-term rehab.
Typical stay
19 days
Private pay
49% of new residents, often for short stays.
Typical stay
6 - 7 months
Medicaid
5% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Proprietary home
Corporation
Home revenue
$11.1M
Profit
$41.8K
Proprietary home
Corporation
Home revenue
$11,054,226.00
Profit
$41,826.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$11.0M
131-bed community
A larger shared setting that may offer more common spaces and organized community services.
2 years in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 2 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy Rate
75%
Occupied Beds
98 of 131
Percentage of available beds currently in use by residents.
Facility Type
MIXED FACILITY (NURSING + RESIDENTIAL CARE)
License Date
January 11, 2024
License Expiration
October 31, 2025
Additional licensing details
License number:
24-012448-1
CMS Certification Number:
155785
Ownership & operating entity
West River Health Campus is legally operated by GOOD SAMARITAN HOSPITAL, and administrated by MADDISON COOK.
Profit status:
OTHER
Type Of Units
SNF (Skilled Nursing)
39 units
SNF/NF (Combined)
22 units
Residential
70 units
Total beds
131 units
Staffing
Key information about the people who lead and staff this community.
Leadership
Medical Director:
Karl Sash
Director of Nursing:
ALICIA WHITLEDGE
Contact:
Ms. Tracy Gander
Contact Information
Fax:
(812) 985-9879
What does this home offer?
Room Sizes: 140-355 sq. ft
Housing Options: Studio
Types of Care at West River Health Campus
Assisted Living
Memory Care
Skilled Nursing
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
6 visits/inspections
16 visits/inspections triggered by complaints
Results
1 with citations
5 without citations
6 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Latest inspection
Date:June 4, 2025
Type:Complaint Investigation
18 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
28 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Compare Memory Care around Evansville
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
West River Health Campus
-49%
+33%
+8%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Evansville (Westside)
131
No
A+
2
BAKER, CARLA
74.8%
$10,983,005.00
$4,438,917.00
40.4%
40.10
4.5556
1
17
2
-49%+33%+8%Studio
The Village at Hamilton Pointe
+38%
+6%
+26%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Newburgh
115
No
-
16
-
87.5%
$16,634,987.00
$6,893,308.00
41.4%
93.80
3.6468
1
38
1
+38%+6%+26%Studio / 1 Bed / 2 Bed
Golden Living Center Woodbridge
+5%
+2%
+15%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Evansville (Jacobsville)
67
No
-
67
GGNSC EVANSVILLE WOODBRIDGE LLC
79.6%
$6,526,670.00
$2,668,597.00
40.9%
52.20
3.5118
-
42
1
+5%+2%+15%Studio
Oasis Dementia Care
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
4301 Washington Ave
-
No
A+
65
-
-
-
-
-
-
-
-
-
-
-
-
Studio
Walnut Creek Alzheimer’s Special Care Center
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
RC
Respite Care
Evansville
-
No
-
36
-
-
-
-
-
-
-
-
-
-
-
-
Studio
West River Health Campus
Type of care:
AL
MC
SNF
Community:
Evansville (Westside)
Bed Count:
131
Pets Allowed:
No
Operator:
BAKER, CARLA
CCN:
155785
Occupancy:
74.8%
Home Revenue:
$10,983,005.00
Payroll Costs:
$4,438,917.00
Payroll %:
40.4%
Avg Residents/Day:
40.10
Overall Rating:
Adj Nurse Hours:
4.5556
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
17
Severe Citations:
2
RN share vs State Avg:
-49%
-49%
Staffing vs State Avg:
+33%
+33%
Occupancy vs State Avg:
+8%
+8%
Bed Options:
Studio
The Village at Hamilton Pointe
Type of care:
AL
IL
MC
SNF
Community:
Newburgh
Bed Count:
115
Pets Allowed:
No
CCN:
155803
Occupancy:
87.5%
Home Revenue:
$16,634,987.00
Payroll Costs:
$6,893,308.00
Payroll %:
41.4%
Avg Residents/Day:
93.80
Overall Rating:
Adj Nurse Hours:
3.6468
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
38
Severe Citations:
1
RN share vs State Avg:
+38%
+38%
Staffing vs State Avg:
+6%
+6%
Occupancy vs State Avg:
+26%
+26%
Bed Options:
Studio / 1 Bed / 2 Bed
Golden Living Center Woodbridge
Type of care:
AL
MC
SNF
Community:
Evansville (Jacobsville)
Bed Count:
67
Pets Allowed:
No
Operator:
GGNSC EVANSVILLE WOODBRIDGE LLC
CCN:
155390
Occupancy:
79.6%
Home Revenue:
$6,526,670.00
Payroll Costs:
$2,668,597.00
Payroll %:
40.9%
Avg Residents/Day:
52.20
Overall Rating:
Adj Nurse Hours:
3.5118
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
42
Severe Citations:
1
RN share vs State Avg:
+5%
+5%
Staffing vs State Avg:
+2%
+2%
Occupancy vs State Avg:
+15%
+15%
Bed Options:
Studio
Living Spaces & Floor Plans
West River Health Campus Studio
Places of interest near West River Health Campus
6.7 miles from city center — 0.78 miles to nearest hospital (USI Deaconess Clinic)
714 S Eickhoff Rd, Evansville, IN 47712
Calculate Travel Distance to West River Health Campus
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
125
Total Staff
111
Employees
14
Contractors
25,300
Total Hours (Quarter)
38
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 6 | 9.5 | No |
| Licensed Practical Nurse | 11 | 8.7 | No |
| Certified Nursing Assistant | 45 | 7.4 | No |
Staff by Category
Administration ⓘ
2 staff
4.8hs shift avg
Nursing Staff ⓘ
88 staff
8hs shift avg
Physicians & Practitioners ⓘ
5 staff
7.9hs shift avg
Therapy Services ⓘ
14 staff
4.1hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
5.4hs shift avg
Dietary Services ⓘ
14 staff
6.8hs shift avg
Other Services ⓘ
1 staff
8.2hs shift avg
Contractor Analysis
6.5%
of total hours from contractors
1,657 contractor hours this quarter
Physical Therapy Aide: 3
Physical Therapy Assistant: 3
Qualified Social Worker: 1
Respiratory Therapy Technician: 4
Medical Director: 1
Speech Language Pathologist: 2
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 45 | 0 | 45 | 9,326 | 91 | 100% | 7.4 |
| Other Dietary Services Staff | 13 | 0 | 13 | 3,187 | 91 | 100% | 6.6 |
| Registered Nurse | 6 | 0 | 6 | 2,538 | 91 | 100% | 9.5 |
| Licensed Practical Nurse | 11 | 0 | 11 | 2,533 | 91 | 100% | 8.7 |
| Medication Aide/Technician | 11 | 0 | 11 | 1,750 | 84 | 92% | 8.7 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,090 | 69 | 76% | 7.9 |
| Nurse Aide in Training | 11 | 0 | 11 | 919 | 70 | 77% | 7.6 |
| Mental Health Service Worker | 1 | 0 | 1 | 533 | 65 | 71% | 8.2 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 501 | 74 | 81% | 4.5 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 457 | 59 | 65% | 7.7 |
| Dietitian | 1 | 0 | 1 | 418 | 52 | 57% | 8 |
| Physical Therapy Aide | 0 | 3 | 3 | 413 | 63 | 69% | 6.4 |
| RN Director of Nursing | 4 | 0 | 4 | 397 | 39 | 43% | 9.7 |
| Physical Therapy Assistant | 0 | 3 | 3 | 354 | 67 | 74% | 4.2 |
| Qualified Social Worker | 0 | 1 | 1 | 315 | 58 | 64% | 5.4 |
| Medical Director | 0 | 1 | 1 | 48 | 48 | 53% | 1 |
| Occupational Therapy Assistant | 2 | 0 | 2 | 31 | 52 | 57% | 0.6 |
| Speech Language Pathologist | 0 | 2 | 2 | 25 | 13 | 14% | 1.9 |
Health Inspection History
Inspections
Total health citations
17
Citations per inspection
2.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
12 of 17 citations resulted from standard inspections; and 5 of 17 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Indiana averageIndiana average: 0.2
Serious Health citations
2
2
233% worse than Indiana averageIndiana average: 0.6
0 critical citations
2 serious citations
15 moderate citations
0 minor citations
Citations history (last 3 years)
Care Planning moderate citation
Aug 15, 2025
Corrected
Resident Rights moderate citation
Jun 05, 2025
Corrected
Infection Control moderate citation
Aug 19, 2024
Corrected
Nutrition moderate citation
Aug 19, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: County Government
Part of: Trilogy Health Services Llc
Resident Census by Payment Source
35
Total Residents
Medicare
11
(31.4%)
ⓘ
Medicaid
18
(51.4%)
ⓘ
Private Pay/Other
6
(17.1%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.6
42% better than Indiana averageIndiana average: 8.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.4
15% better than Indiana averageIndiana average: 17.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
3.6%
Percent of long-stay residents whose need for help with daily activities has increased
3.6%
70% better than Indiana averageIndiana average: 12.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
12.1%
Percent of long-stay residents whose ability to move independently worsened
12.1%
16% better than Indiana averageIndiana average: 14.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.6%
12% worse than Indiana averageIndiana average: 24.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
In line with Indiana averageIndiana average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.3%
Percent of long-stay high risk residents with pressure ulcers
2.3%
47% better than Indiana averageIndiana average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Indiana averageIndiana average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
1.2%
Percent of long-stay residents who lose too much weight
1.2%
79% better than Indiana averageIndiana average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.2%
Percent of long-stay residents who have depressive symptoms
2.2%
91% better than Indiana averageIndiana average: 24.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
26.7%
Percent of long-stay residents who received an antipsychotic medication
26.7%
115% worse than Indiana averageIndiana average: 12.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.1%
In line with Indiana averageIndiana average: 93.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Indiana averageIndiana average: 95.4%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.8%
16% better than Indiana averageIndiana average: 81.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
78% better than Indiana averageIndiana average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.7%
24% better than Indiana averageIndiana average: 79.0%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.4%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.4%
In line with Indiana averageIndiana average: 22.4%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
12.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
12.1%
15% worse than Indiana averageIndiana average: 10.5%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.6%
Percentage of SNF residents who experience falls with major injury during their stay.
1.6%
101% worse than Indiana averageIndiana average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
53.4%
Percentage of residents at or above expected ability to care for themselves at discharge.
53.4%
In line with Indiana averageIndiana average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
75.7%
Rate of successful return to home or community from a skilled nursing facility.
75.7%
50% better than Indiana averageIndiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$19K
32% lower than Indiana averageIndiana average: $27K
Number of fines
1
28% fewer fines than Indiana averageIndiana average: 1.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Indiana averageIndiana average: 0.4
Fines amount comparison
Fines amount comparison
This facility
$19K
Indiana average
$27K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 19, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 19, 2024
$19K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for West River Health Campus based on CMS SNF Cost Reports.
Occupancy Rate
66.5%
↑ 2.1pp vs 2022
Net Income
$41,826
↑ ~$85K vs 2022
Total Payroll
$5,857,939
↑ ~$368K vs 2022
Profit Margin
0.4%
↑ 0.8pp vs 2022
Loading trend charts...
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