West River Health Campus

West River Health Campus

714 S Eickhoff Rd, Evansville, IN 47712 View Map

West River Health Campus is a Memory Care Home in Indiana

West River Health Campus is a Memory Care Home in Indiana

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Overview of West River Health Campus

A member of the Trilogy Health Services group, West River Health Campus is a trusted community where families and seniors know they made the right choice to live in the senior living community. Management ensures that residents have a wonderful experience in the community. Management emphasizes the importance of connections, which is why they promote socialization for everyone in the community. West River Health Campus is a vibrant community that is excellent at satisfying the wellness needs of every resident.

West River is an assisted living and memory care community with a skilled nursing option. They ensure that, as a senior living community, they deeply emphasize and guarantee that independence is maintained for their residents. Residents can rest easy knowing that they are placed first with the list of services and amenities provided for them: ADLs, transportation, library, and private dining rooms. Skilled nursing and personalized care are also offered to the residents.

812-985-9878

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.56/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 131

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Indiana average
Occupancy rate 66.5%
Residents per day (avg) 40
Occupancy rate
66.5%
Residents per day (avg)
40

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

46% of new residents, usually for short-term rehab.

Typical stay 19 days

Private pay

49% of new residents, often for short stays.

Typical stay 6 - 7 months

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Proprietary home
Corporation
Home revenue
$11.1M
Profit
$41.8K
Proprietary home Corporation
Home revenue
$11,054,226.00
Profit
$41,826.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.4M
40.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.6M
Total costs $11.0M
Bed community size
131-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
2 years in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 2 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy Rate
75%
Occupied Beds
98 of 131
Percentage of available beds currently in use by residents.

Indiana average: 68%

Facility Type
MIXED FACILITY (NURSING + RESIDENTIAL CARE)
License Date
January 11, 2024
License Expiration
October 31, 2025

Additional licensing details

License number: 24-012448-1
CMS Certification Number: 155785

Ownership & operating entity

West River Health Campus is legally operated by GOOD SAMARITAN HOSPITAL, and administrated by MADDISON COOK.

Profit status: OTHER

Type Of Units

SNF (Skilled Nursing)
39 units
SNF/NF (Combined)
22 units
Residential
70 units
Total beds
131 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Medical Director: Karl Sash
Director of Nursing: ALICIA WHITLEDGE
Contact: Ms. Tracy Gander

Contact Information

Fax: (812) 985-9879

What does this home offer?

Room sizes icon
Check icon

Room Sizes: 140-355 sq. ft

Housing options icon
Check icon

Housing Options: Studio

Types of Care at West River Health Campus

Assisted Living Memory Care Skilled Nursing

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

6 visits/inspections

16 visits/inspections triggered by complaints

Results

1 with citations

5 without citations

Indiana average: 11 complaint visits

Indiana average: 3 inspections with citations

6 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Indiana average: 4 complaints

18 citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Indiana average: 19 citations

Comparison Chart

The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Compare Memory Care around Evansville
West River Health Campus
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Evansville
131
No
A+
2
BAKER, CARLA
74.8%
$10,983,005.00
$4,438,917.00
40.4%
40.10
2/5
4.5556
2/5
4/5
4/5
1
Studio
The Village at Hamilton Pointe
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Newburgh
115
No
-
16
-
87.5%
$16,634,987.00
$6,893,308.00
41.4%
93.80
1/5
3.6468
1/5
3/5
4/5
1
Studio / 1 Bed / 2 Bed
Golden Living Center Woodbridge
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Evansville
67
No
-
67
GGNSC EVANSVILLE WOODBRIDGE LLC
79.6%
$6,526,670.00
$2,668,597.00
40.9%
52.20
1/5
3.5118
1/5
3/5
2/5
-
Studio
Oasis Dementia Care
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

4301 Washington Ave
-
No
A+
65
-
-
-
-
-
-
-
-
-
-
-
-
Studio
Walnut Creek Alzheimer’s Special Care Center
MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Evansville
-
No
-
36
-
-
-
-
-
-
-
-
-
-
-
-
Studio

Living Spaces & Floor Plans

west-river-health-campus-studio

Places of interest near West River Health Campus

Address 6.7 miles from city center

Address 714 S Eickhoff Rd, Evansville, IN 47712

Calculate Travel Distance to West River Health Campus

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

125
Total Staff
111
Employees
14
Contractors
25,300
Total Hours (Quarter)
38
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse69.5 No
Licensed Practical Nurse118.7 No
Certified Nursing Assistant457.4 No
Staff by Category
Administration
2 staff
4.8hs shift avg
Nursing Staff
88 staff
8hs shift avg
Physicians & Practitioners
5 staff
7.9hs shift avg
Therapy Services
14 staff
4.1hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
5.4hs shift avg
Dietary Services
14 staff
6.8hs shift avg
Other Services
1 staff
8.2hs shift avg
Contractor Analysis
6.5%
of total hours from contractors
1,657 contractor hours this quarter
Physical Therapy Aide: 3 Physical Therapy Assistant: 3 Qualified Social Worker: 1 Respiratory Therapy Technician: 4 Medical Director: 1 Speech Language Pathologist: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant450459,32691100%7.4
Other Dietary Services Staff130133,18791100%6.6
Registered Nurse6062,53891100%9.5
Licensed Practical Nurse110112,53391100%8.7
Medication Aide/Technician110111,7508492%8.7
Clinical Nurse Specialist4041,0906976%7.9
Nurse Aide in Training110119197077%7.6
Mental Health Service Worker1015336571%8.2
Respiratory Therapy Technician0445017481%4.5
Administrator1014645864%8
Nurse Practitioner1014575965%7.7
Dietitian1014185257%8
Physical Therapy Aide0334136369%6.4
RN Director of Nursing4043973943%9.7
Physical Therapy Assistant0333546774%4.2
Qualified Social Worker0113155864%5.4
Medical Director011484853%1
Occupational Therapy Assistant202315257%0.6
Speech Language Pathologist022251314%1.9

Health Inspection History

Source: CMS Health Citations (Dec 2019 – Aug 2025)

8
Inspections
17
Total Citations
0
Critical (J-L)
2
Serious (G-I)
2.12
Citations/Inspection
Aug 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
15
Serious (G-I)
2
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
7
41% of total
Pharmacy Services
3
18% of total
Infection Control
2
12% of total
Resident Rights
1
6% of total
Citation Sources
Standard Inspections 12
Complaint Investigations 5
State Comparison (IN)
Citations
17
Indiana average: 25
Critical Citations
0
Indiana average: 0.2
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Aug 15, 2025 D Care PlanningF0656 Corrected
Jun 05, 2025 D Resident RightsF0627 Corrected
Aug 19, 2024 E Infection ControlF0880 Corrected
Aug 19, 2024 E NutritionF0812 Corrected
Aug 19, 2024 E Quality of CareF0677 Corrected
Aug 19, 2024 D Quality of CareF0689 Corrected
Aug 19, 2024 G Quality of CareF0690 Corrected
Aug 19, 2024 D Quality of CareF0692 Corrected
Aug 19, 2024 D Quality of CareF0695 Corrected
May 09, 2024 G Quality of CareF0689 Corrected
Sep 08, 2023 D Quality of CareF0684 Corrected
May 15, 2023 E NutritionF0812 Corrected
May 15, 2023 D PharmacyF0758 Corrected
May 15, 2023 D PharmacyF0759 Corrected
May 15, 2023 E PharmacyF0761 Corrected
Apr 21, 2023 D Care PlanningF0656 Corrected
Dec 11, 2019 D Infection ControlF0880 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: County Government
Part of: Trilogy Health Services Llc
Resident Census by Payment Source
35 Total Residents
Medicare 11 (31.4%)
Medicaid 18 (51.4%)
Private Pay/Other 6 (17.1%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
4.6 Score
42% better than avg Indiana avg: 8.0

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
14.4 Score
15% better than avg Indiana avg: 17.1

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
3.6%
Lost Too Much Weight
1.2%
Urinary Tract Infection
0.0%
Depressive Symptoms
2.2%
Falls with Major Injury
4.0%
Pneumococcal Vaccine
94.1%
Antipsychotic Use
26.7%
Walking Ability Worsened
12.1%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
2.3%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
27.6%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
94.8% 16% better than avg Indiana: 81.7%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.3% 78% better than avg Indiana: 1.4%
Influenza Vaccine
97.7% 24% better than avg Indiana: 79.0%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $19K Indiana avg: $27K 32% better than avg
Number of Fines 1 Indiana avg: 1.4
Compared to Indiana Average Facility: $19K | Indiana Avg: $27K
Penalty History

Showing all 1 penalties (Aug 2024 - Aug 2024)

Aug 19, 2024 Civil Money Penalty
$19K

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for Indiana Seniors

Program
State Program Name
Eligibility
Benefits
Aged and Disabled Waiver
Indiana Medicaid A&D Waiver
Official government program page
  • General: Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • IN Specifics: Requires level-of-care determination.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home health services.
CHOICE Program
  • General: Age 60+, Indiana resident, at risk of nursing home.
  • Income Limits: ~$2,000/month (varies).
  • Asset Limits: $10,000 (individual).
  • IN Specifics: Limited funding; regional variation.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Residential Care Assistance Program (RCAP)
Indiana Residential Care Assistance Program
Official government program page
  • General: Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
  • Income Limits (2025): ~$1,004/month (including SSI).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • IN Specifics: ~50 facilities statewide; per diem rate set by FSSA.
  • Services: Room/board, laundry, minimal care coordination (~$20-$50/day subsidy).
Medicare Savings Program (MSP)
Indiana Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, Indiana resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • IN Specifics: Three tiers; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
National Family Caregiver Support Program (NFCSP) Respite
Indiana NFCSP Respite Care
Official government program page
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • IN Specifics: 16 AAAs; prioritizes low-income, rural caregivers.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training.
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, Indiana resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • IN Specifics: Priority for veterans, rural residents.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Indiana VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • IN Specifics: High veteran demand statewide.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).

Claim What’s Yours Financial Aid for Indiana Seniors

Indiana Medicaid A&D Waiver

Aged and Disabled Waiver

Requirements:
  • General:
    Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • IN Specifics:
    Requires level-of-care determination.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home health services.
Indiana CHOICE

CHOICE Program

Requirements:
  • General:
    Age 60+, Indiana resident, at risk of nursing home.
  • Income Limits:
    ~$2,000/month (varies).
  • Asset Limits:
    $10,000 (individual).
  • IN Specifics:
    Limited funding; regional variation.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Indiana Residential Care Assistance Program

Residential Care Assistance Program (RCAP)

Requirements:
  • General:
    Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
  • Income Limits (2025):
    ~$1,004/month (including SSI).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • IN Specifics:
    ~50 facilities statewide; per diem rate set by FSSA.
Benefits without Contact:
  • Services: Room/board, laundry, minimal care coordination (~$20-$50/day subsidy).
Indiana Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Indiana resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • IN Specifics:
    Three tiers; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Indiana NFCSP Respite Care

National Family Caregiver Support Program (NFCSP) Respite

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • IN Specifics:
    16 AAAs; prioritizes low-income, rural caregivers.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training.
Indiana SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Indiana resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • IN Specifics:
    Priority for veterans, rural residents.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Indiana VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • IN Specifics:
    High veteran demand statewide.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
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