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Nursing Home in Georgia

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Westbury Center of Conyers for Nursing and Healing

Nursing Home in Georgia

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Westbury Center of Conyers for Nursing and Healing

1420 MILSTEAD ROAD, CONYERS, GA 30012 View map
Overview of Westbury Center of Conyers for Nursing and Healing
Westbury Center of Conyers for Nursing and Healing is a nursing facility that emphasizes clinical excellence and compassionate care. It offers a range of services including rehabilitation, long-term care, and respite care. The center is dedicated to providing a supportive environment for residents and their families.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
1/5
Georgia average: 2.6/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
2/5
Georgia average: 2.7/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
1/5
Georgia average: 2.3/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
2/5
Georgia average: 3.0/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 11m per day

This home provides 12% less nursing time per resident than the Georgia average.

Georgia average: 3h 37m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 173

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Georgia average
Occupancy rate 90.2%
Residents per day (avg) 151
Occupancy rate
90.2%
Residents per day (avg)
151

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

20% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

50% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

30% of new residents, often for long-term daily care.

Typical stay 8 - 9 months

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$21.5M
Profit
$3.5M
Privately-owned community Operated by a business corporation.
Home revenue
$21,540,603.00
Profit
$3,501,876.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.4M
29.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.7M
Total costs $18.0M
Bed community size
173-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
4 years in operation
An established community with some operational experience and growing routines.

About this community

Occupancy

Occupancy rate
90%
In line with Georgia average
Occupied beds
156 / 173
Average residents 88 per day

License Details

Facility TypeNursing Home
IssuanceMay 1, 2021
CountyROCKDALE

Additional Licensing Details

CMS Certification Number115469

Ownership & Operating Entity

Westbury Center of Conyers for Nursing and Healing is administrated by Ms LIZZIE THOMAS.

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Amenities & Lifestyle

0 amenities
Specific ProgramsLong-Term Care, Wound Care, Cardiac Care, Short-Term Rehabilitation, Subacute Care, Respite Care, Palliative Care
Operating HoursMON-FRI: 9:00 AM - 5:00 PM
Contact Westbury Center of Conyers for Nursing and Healing

Inspection History

In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.

15 visits/inspections

Georgia average: 15 visits/inspections

Latest inspection

Date August 8, 2024
Abbreviated Survey

29 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Georgia average: 21 deficiencies

Inspection Report Summary for Westbury Center of Conyers for Nursing and Healing

The most recent inspection on August 8, 2024, found no deficiencies related to the complaints investigated, all of which were unsubstantiated. Prior inspections showed a pattern of deficiencies primarily involving resident care issues such as pain management and activities of daily living, as well as life safety code violations including obstructed egress and fire safety equipment concerns. Earlier complaint investigations included some substantiated cases without deficiencies and one substantiated complaint related to incomplete injury investigations. Enforcement actions such as immediate jeopardy findings and fines were not listed in the available reports. The facility appears to have addressed prior deficiencies effectively, with recent re-inspections confirming corrections and no new citations noted in the latest survey.

Health Inspection History

Inspections
Total health inspections 3

Georgia average 3.4


Last Health inspection on Aug 2025

Total health citations 18

Georgia average 16.6

Citations per inspection
6

Georgia average 4.68


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

8 of 18 citations resulted from standard inspections; and 10 of 18 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Georgia average

Georgia average: 0.7


Serious Health citations More info 1
100% worse than Georgia average

Georgia average: 0.5

0 critical citations More info Georgia average: 0.7

1 serious citation More info Georgia average: 0.5

17 moderate citations More info Georgia average: 15.2

0 minor citations More info Georgia average: 0.2
Citations history (last 3 years)
Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Aug 28, 2025
Corrected

Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Aug 28, 2025
Corrected

Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Aug 28, 2025
Corrected

Administration moderate citation Info Issues related to how the facility is managed, including policies, procedures, and compliance with regulations. May 10, 2024
Corrected

Compare Nursing Homes around Georgia The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.

5 facilities compared · CMS & GA Dept. of Health data · Updated Apr 2026

Filter by care type
Westbury Center of Conyers for Nursing and Healing
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

CONYERS
173
86.5%
+11%
3.18
-28%
-11%
1
18
6.0
1
151
Milner Hammond, Tressa
$21.5M
$6.4M
29.6%
115469
Altamaha Healthcare Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

JESUP
62
86.3%
+10%
2.76
+3%
-22%
1
20
5.0
1
54
Mukwindidza, Chido
$6.5M
$2.1M
31.6%
115577
Alzheimer’s Outreach Center of South Ga Inc
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

ALBANY
32
-
-
-
-
-
-
-
-
0
0
0.0
0
-
-
-
-
-
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Alzheimer’s Outreach Center of South Ga Inc
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

ALBANY
32
-
-
-
-
-
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0
0
0.0
0
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Alzheimer’s Services Center
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MORROW
50
-
-
-
-
-
-
-
-
0
0
0.0
0
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-

Places of interest near Westbury Center of Conyers for Nursing and Healing

Address 3.7 miles from city center

Address 1420 MILSTEAD ROAD, CONYERS, GA 30012

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 184
Employees 181
Contractors 3
Staff to resident ratio 1.17:1
19% worse than Georgia average

Georgia average ratio: 1.45:1

Avg staff/day 79
Average shift 8 hours
0% compared with Georgia average

Georgia average: 8.3 hours

Total staff hours (quarter) 57,324
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 11
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.1 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 39
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.5 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 74
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

1.6%

894 contractor hours this quarter

Certified Nursing Assistant: 2 Registered Nurse: 1
Staff by category
Certified Nursing Assistant7227425,59291100%7.8
Licensed Practical Nurse3903913,48491100%8.5
Physical Therapist200206,56291100%8.2
Registered Nurse101112,06891100%9.1
Respiratory Therapy Technician4041,4947886%8.3
Physical Therapy Aide5051,3827987%8.2
Clinical Nurse Specialist6061,1096976%7.5
RN Director of Nursing5058316571%7.6
Medication Aide/Technician5058097684%6.6
Physical Therapy Assistant2026377785%7.8
Other Dietary Services Staff1015046369%8
Mental Health Service Worker1014725965%8
Dietitian1014606673%7
Administrator1014535763%7.9
Nurse Practitioner1014215459%7.8
Speech Language Pathologist2023566268%4.6
Qualified Activities Professional3032732730%8
Qualified Social Worker2022145257%4.1
Dental Services Staff1012052932%7.1
74 Certified Nursing Assistant
% of Days 100%
39 Licensed Practical Nurse
% of Days 100%
20 Physical Therapist
% of Days 100%
11 Registered Nurse
% of Days 100%
4 Respiratory Therapy Technician
% of Days 86%
5 Physical Therapy Aide
% of Days 87%
6 Clinical Nurse Specialist
% of Days 76%
5 RN Director of Nursing
% of Days 71%
5 Medication Aide/Technician
% of Days 84%
2 Physical Therapy Assistant
% of Days 85%
1 Other Dietary Services Staff
% of Days 69%
1 Mental Health Service Worker
% of Days 65%
1 Dietitian
% of Days 73%
1 Administrator
% of Days 63%
1 Nurse Practitioner
% of Days 59%
2 Speech Language Pathologist
% of Days 68%
3 Qualified Activities Professional
% of Days 30%
2 Qualified Social Worker
% of Days 57%
1 Dental Services Staff
% of Days 32%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
157 residents
Residents by payment source
Medicare
21 residents (13.4%)
Medicaid
105 residents (66.9%)
Private pay or other
31 residents (19.7%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.2
20% better than Georgia average

Georgia average: 10.3

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 16.0
8% better than Georgia average

Georgia average: 17.4

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 10.6%
37% better than Georgia average

Georgia average: 16.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 13.2%
32% better than Georgia average

Georgia average: 19.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 24.2%
50% worse than Georgia average

Georgia average: 16.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.5%
21% better than Georgia average

Georgia average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.1%
13% worse than Georgia average

Georgia average: 6.3%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.4%
84% better than Georgia average

Georgia average: 2.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 7.6%
27% worse than Georgia average

Georgia average: 6.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Georgia average

Georgia average: 8.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 15.0%
22% better than Georgia average

Georgia average: 19.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 57.6%
37% worse than Georgia average

Georgia average: 91.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 89.5%
6% worse than Georgia average

Georgia average: 95.0%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 87.3%
8% better than Georgia average

Georgia average: 80.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.2%
In line with Georgia average

Georgia average: 2.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 85.6%
9% better than Georgia average

Georgia average: 78.2%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $11K
74% lower than Georgia average

Georgia average: $40K

Number of fines 1
51% fewer fines than Georgia average

Georgia average: 2.1

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Georgia average

Georgia average: 0.3

Fines amount comparison
Fines amount comparison
This facility $11K
Georgia average $40K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. May 10, 2024
$11K

Last updated: Jan 2026

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Community Care Services Program

Georgia Medicaid CCSP

Age 65+ or disabled, Georgia resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High rural demand; waitlists possible.

Respite Care Program

Georgia NFCSP Respite

Caregiver of someone 60+ (or with dementia), Georgia resident.

No strict limit; prioritizes low-income.

Not applicable.

Focus on metro and rural balance.

Home and Community Services (HCS)

Georgia Home and Community Services (Non-Medicaid)

Age 60+, Georgia resident, functionally impaired, at risk of nursing home placement.

No strict limit; prioritizes ~$41,000/year; cost-sharing for higher incomes.

Not specified; need-based.

Non-Medicaid; AAA-managed.

Medicare Savings Program (MSP)

Georgia Medicare Savings Program

Age 65+ or disabled, Georgia resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI).

$9,430 (individual), $14,130 (couple).

Three tiers; entitlement benefit.

Program of All-Inclusive Care for the Elderly (PACE)

Georgia Medicaid PACE

Age 55+, Georgia resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited areas (e.g., Macon, Augusta).

Senior Community Service Employment Program (SCSEP)

Georgia SCSEP (Federally Funded, State-Administered)

Age 55+, unemployed, low-income, Georgia resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

~1,200 slots; prioritizes veterans, rural residents.

SOURCE (Service Options Using Resources in a Community Environment)

Georgia Medicaid SOURCE Program

Age 65+ or disabled, Georgia resident, Medicaid-eligible, frail but not necessarily nursing home-level.

~$914/month (SSI level); QIT allowed.

$2,000 (individual), $3,000 (couple).

Enhanced primary care model; statewide via 12 sites.

Optional State Supplementation (OSS)

Georgia Optional State Supplementation

Age 65+ or disabled, Georgia resident, in approved facility, low-income/SSI recipient.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~$20-$489/month based on facility type.