We arrange tours, appointments, and even moving support so you don’t have to
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 111th out of 190 homes in Georgia. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 13m per day | ▼ 55% State avg: 29m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 58m per day | ▲ 4% State avg: 56m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 56m per day | ▼ 10% State avg: 2h 9m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 43m per day | ▼ 13% State avg: 3h 6m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 6m per day | ▲ 100% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 5m per day | ▼ 75% State avg: 20m per day · National avg: 28m per day |
Higher than the Georgia average: 78.1%Westbury Center of Conyers for Nursing and Healing is administrated by Ms Lizzie Thomas.
In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 29 | 21 | This facility has 38% more total deficiencies than a typical Georgia nursing home (29 vs. GA avg 21).↑ 38% worse |
|
Deficiencies per year
Average deficiencies per year since 2020.
| 4.8 | 3.5 | This facility has 37% more deficiencies per year than a typical Georgia nursing home (4.8 vs. GA avg 3.5).↑ 37% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on August 8, 2024, found no deficiencies related to the complaints investigated, all of which were unsubstantiated. Prior inspections showed a pattern of deficiencies primarily involving resident care issues such as pain management and activities of daily living, as well as life safety code violations including obstructed egress and fire safety equipment concerns. Earlier complaint investigations included some substantiated cases without deficiencies and one substantiated complaint related to incomplete injury investigations. Enforcement actions such as immediate jeopardy findings and fines were not listed in the available reports. The facility appears to have addressed prior deficiencies effectively, with recent re-inspections confirming corrections and no new citations noted in the latest survey.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsGeorgia average 3.4
Last Health inspection on Aug 2025
Georgia average 16.6
Georgia average 4.68
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
8 of 18 citations resulted from standard inspections; and 10 of 18 came from combined inspections (standard and complaint).
100% better than Georgia averageGeorgia average: 0.7
100% worse than Georgia averageGeorgia average: 0.5
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
8% worse than Georgia average
0% compared with Georgia average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursThis role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,078 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 82 | 6 | 88 | 28,403 | 92 | 100% | 7.8 |
| Licensed Practical Nurse | 38 | 0 | 38 | 12,941 | 92 | 100% | 8.4 |
| Physical Therapist | 23 | 0 | 23 | 6,753 | 92 | 100% | 8.4 |
| Registered Nurse | 11 | 6 | 17 | 2,258 | 92 | 100% | 8.6 |
| Physical Therapy Aide | 3 | 0 | 3 | 1,470 | 77 | 84% | 9.5 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 1,392 | 84 | 91% | 7.8 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 961 | 70 | 76% | 7.3 |
| Medication Aide/Technician | 5 | 0 | 5 | 952 | 75 | 82% | 7.3 |
| Mental Health Service Worker | 2 | 0 | 2 | 887 | 66 | 72% | 7.5 |
| Physical Therapy Assistant | 2 | 0 | 2 | 638 | 73 | 79% | 8.2 |
| Speech Language Pathologist | 2 | 0 | 2 | 588 | 66 | 72% | 4.6 |
| Dietitian | 2 | 0 | 2 | 551 | 61 | 66% | 7.2 |
| Qualified Activities Professional | 3 | 0 | 3 | 543 | 73 | 79% | 6.9 |
| RN Director of Nursing | 4 | 0 | 4 | 539 | 60 | 65% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 483 | 61 | 66% | 7.9 |
| Administrator | 1 | 0 | 1 | 398 | 52 | 57% | 7.7 |
| Qualified Social Worker | 3 | 0 | 3 | 279 | 52 | 57% | 5.3 |
| Other Dietary Services Staff | 1 | 0 | 1 | 169 | 22 | 24% | 7.7 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
74% lower than Georgia averageGeorgia average: $40K
51% fewer fines than Georgia averageGeorgia average: 2.1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Georgia averageGeorgia average: 0.3
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
May 10, 2024 · $11K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 10, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.2
20% better than Georgia averageGeorgia average: 10.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.0
8% better than Georgia averageGeorgia average: 17.4
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
10.6%
37% better than Georgia averageGeorgia average: 16.8%
Percent of long-stay residents whose ability to move independently worsened
13.2%
32% better than Georgia averageGeorgia average: 19.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.2%
50% worse than Georgia averageGeorgia average: 16.1%
Percent of long-stay residents experiencing one or more falls with major injury
2.5%
21% better than Georgia averageGeorgia average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
7.1%
13% worse than Georgia averageGeorgia average: 6.3%
Percent of long-stay residents with a urinary tract infection
0.4%
84% better than Georgia averageGeorgia average: 2.5%
Percent of long-stay residents who lose too much weight
7.6%
27% worse than Georgia averageGeorgia average: 6.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Georgia averageGeorgia average: 8.7%
Percent of long-stay residents who received an antipsychotic medication
15.0%
22% better than Georgia averageGeorgia average: 19.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
57.6%
37% worse than Georgia averageGeorgia average: 91.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.5%
6% worse than Georgia averageGeorgia average: 95.0%
Number of hospitalizations per 1,000 long-stay resident days.
2.83
30% worse than Georgia averageGeorgia average: 2.18
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.71
13% better than Georgia averageGeorgia average: 1.97
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.3%
8% better than Georgia averageGeorgia average: 80.6%
Percent of short-stay residents who newly received an antipsychotic medication
2.2%
In line with Georgia averageGeorgia average: 2.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
85.6%
9% better than Georgia averageGeorgia average: 78.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.8%
15% worse than Georgia averageGeorgia average: 24.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
13.3%
9% worse than Georgia averageGeorgia average: 12.2%
Percentage of SNF residents who experience falls with major injury during their stay.
1.2%
60% worse than Georgia averageGeorgia average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
54.0%
In line with Georgia averageGeorgia average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
42.4%
16% worse than Georgia averageGeorgia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
20% of new residents, usually for short-term rehab.
50% of new residents, often for short stays.
30% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
157Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Westbury Center of Conyers for Nursing and Healing based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #50 / 185Payroll — State benchmarkedThis home is ranked 50th out of 185 homes in Georgia. Shows total annual staff payroll benchmarked to the Georgia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
3.7 miles from city center
Estimated distance in miles from Conyers's city center to Westbury Center of Conyers for Nursing and Healing's address, calculated via Google Maps.
Add your location
Westbury Center of Conyers for Nursing and Healing is located in CONYERS, Georgia.
Here are the financial assistance programs available to residents in Georgia.
The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.
| Cedar Valley Nursing & Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Cedartown | 100 | 75.2% | -4% | 3.57 | +3% | 0% | $0 | 3 | 1.0 | - | 84 | 63 | Rhonda Blankenship | $11.4M | $2.4M | 21.3% | 115436 | ||||
| Spring Harbor |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Columbus | 60 | 71.4% | -9% | 5.70 | -35% | +60% | $0 | 9 | 3.0 | - | 32 | 3 | Maurice S Hill | $23.0M | $5.8M | 25.3% | 115716 | ||||
| Orchard View Rehabilitation & Skilled Nursing Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Columbus (Twin Chapel) | 200 | 66.3% | -15% | 5.52 | -61% | +55% | $0 | 11 | 3.7 | - | 115 | 16 | Hospital Authority Of Columbus Ga | $20.1M | $13.4M | 66.7% | 115146 | ||||
| Cumming Health and Rehab |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Cumming | 87 | 17.9% | -77% | 4.70 | +110% | +32% | $0 | 7 | 3.5 | - | 82 | 32 | - | $10.8M | $5.0M | 46.2% | 115551 | ||||
| Westbury Center of Conyers for Nursing and Healing |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conyers | 173 | 86.5% | +11% | 3.18 | -5% | -11% | $10.5k | 18 | 6.0 | 1 | 151 | 3 | Tressa Milner Hammond | $21.5M | $7.2M | 33.3% | 115469 |
Westbury Center of Conyers for Nursing and Healing has a walk score of 3. Car-dependent. Most errands require a car, with limited nearby walkable options.
Westbury Center of Conyers for Nursing and Healing's occupancy is 90%.
Ms LIZZIE THOMAS is the administrator of Westbury Center of Conyers for Nursing and Healing.
Westbury Center of Conyers for Nursing and Healing has 173 beds.
Yes — there are 10 photos of Westbury Center of Conyers for Nursing and Healing in the photo gallery on this page.
Westbury Center of Conyers for Nursing and Healing is located at 1420 MILSTEAD ROAD.
(888) 975-4110 will put you in contact with the team at Westbury Center of Conyers for Nursing and Healing.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
