Total health inspections
3
South Dakota average 4.5
Last Health inspection on Jul 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Westhills Village
Memory Care Home
Westhills Village
Memory Care Home
Overview of Westhills Village
Relish a life filled with enriching experiences and a supportive environment. Nestled in Rapid City, South Dakota, Westhills Village Health Care Facility provides a range of options tailored to meet the needs of seniors such as independent senior living and retirement community to assisted living and health care services. This assisted living community has a vibrant and engaging atmosphere, ensuring residents feel right at home.
With an unwavering dedication to surpassing the needs and expectations of retirees, Westhills Village offers a comprehensive care program. Westhills Village seamlessly combines comfort, care, and convenience, making it an ideal destination for senior residents seeking an independent lifestyle and those who require additional support.
Kelsey Bertsch serves as the Administrator of health care at Westhills Village Health Care Facility. She leads the team dedicated to meeting the physical and emotional needs of residents in a compassionate and professional environment, ensuring high-quality care throughout their stay.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
44
This home is often near full
That suggests steady demand, but availability may be limited.
Occupancy rate
152.5%
Residents per day (avg)
38
Occupancy rate
152.5%
Residents per day (avg)
38
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
67% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
33% of new residents, often for short stays.
Typical stay
9 - 10 months
Finances and operations
Voluntary non-profit home
Other
Home revenue
$28.5M
Surplus of revenue
$10.3M
Voluntary non-profit home
Other
Home revenue
$28,497,853.00
Surplus of revenue
$10,287,358.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$18.2M
44-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 21 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
License Status
ActiveFacility Type
Nursing Home
License Date
January 7, 2025
License Expiration
June 30, 2026
Additional licensing details
License number:
10721
County:
Pennington
Ownership & operating entity
Westhills Village is administrated by Bertsch, Kelsey.
Compare Memory Care around Rapid City
The information below is reported by the South Dakota Department of Health, Office of Health Care Facilities Licensure.
Westhills Village
+10%
+6%
+91%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rapid City
44
No
21
ARCHER, BRADLEY
152.5%
$7,495,850.00
$6,741,443.00
89.9%
38.10
4.5931
9
1
+10%+6%+91%
Black Hills Care And Rehabilitation Center
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rapid City
-
No
33
-
-
-
-
-
-
-
-
-
-
-
Westhills Village
Type of care:
SNF
AL
Community:
Rapid City
Bed Count:
44
Pets Allowed:
No
Operator:
ARCHER, BRADLEY
CCN:
435033
Occupancy:
152.5%
Home Revenue:
$7,495,850.00
Payroll Costs:
$6,741,443.00
Payroll %:
89.9%
Avg Residents/Day:
38.10
Overall Rating:
Adj Nurse Hours:
4.5931
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
9
Severe Citations:
1
RN share vs State Avg:
+10%
+10%
Staffing vs State Avg:
+6%
+6%
Occupancy vs State Avg:
+91%
+91%Places of interest near Westhills Village
2.3 miles from city center — 0.17 miles to nearest hospital (Black Hills Heart and Vascular Institute)
255 Texas St, Rapid City, SD 57701
Calculate Travel Distance to Westhills Village
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
100
Total Staff
81
Employees
19
Contractors
17,895
Total Hours (Quarter)
30
Avg Staff/Day
6.6
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 12 | 7.7 | No |
| Licensed Practical Nurse | 8 | 7.3 | No |
| Certified Nursing Assistant | 43 | 7.2 | No |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
74 staff
7.4hs shift avg
Physicians & Practitioners ⓘ
2 staff
8.1hs shift avg
Therapy Services ⓘ
17 staff
3.7hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
2.9hs shift avg
Dietary Services ⓘ
3 staff
6.7hs shift avg
Other Services ⓘ
1 staff
8hs shift avg
Contractor Analysis
11.4%
of total hours from contractors
2,041 contractor hours this quarter
Respiratory Therapy Technician: 8
Speech Language Pathologist: 4
Qualified Social Worker: 2
Physical Therapy Assistant: 3
Physical Therapy Aide: 2
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 43 | 0 | 43 | 7,474 | 91 | 100% | 7.2 |
| Registered Nurse | 12 | 0 | 12 | 2,788 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 8 | 0 | 8 | 1,645 | 91 | 100% | 7.3 |
| Medication Aide/Technician | 11 | 0 | 11 | 1,356 | 87 | 96% | 7.6 |
| Other Dietary Services Staff | 3 | 0 | 3 | 720 | 70 | 77% | 6.7 |
| Speech Language Pathologist | 0 | 4 | 4 | 691 | 70 | 77% | 4.3 |
| Dental Services Staff | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 496 | 61 | 67% | 8.1 |
| Administrator | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Respiratory Therapy Technician | 0 | 8 | 8 | 474 | 80 | 88% | 2.5 |
| Physical Therapy Assistant | 0 | 3 | 3 | 430 | 64 | 70% | 4.9 |
| Nurse Practitioner | 1 | 0 | 1 | 376 | 47 | 52% | 8 |
| Qualified Social Worker | 0 | 2 | 2 | 255 | 65 | 71% | 2.9 |
| Physical Therapy Aide | 0 | 2 | 2 | 191 | 41 | 45% | 4.7 |
Health Inspection History
Inspections
Total health citations
9
Citations per inspection
3
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
6 of 9 citations resulted from standard inspections; 2 of 9 resulted from complaint investigations; and 1 of 9 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than South Dakota averageSouth Dakota average: 0.3
Serious Health citations
1
1
44% better than South Dakota averageSouth Dakota average: 1.8
0 critical citations
1 serious citation
8 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Jul 08, 2025
Corrected
Pharmacy serious citation
Jul 08, 2025
Corrected
Abuse/Neglect moderate citation
Nov 21, 2024
Corrected
Infection Control moderate citation
Nov 21, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: Non-Profit - Other Nonprofit
Resident Census by Payment Source
37
Total Residents
Medicare
12
(32.4%)
ⓘ
Private Pay/Other
25
(67.6%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
CCRC
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.9
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.9
17% better than South Dakota averageSouth Dakota average: 12.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.6
6% better than South Dakota averageSouth Dakota average: 23.9
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
25.6%
Percent of long-stay residents whose need for help with daily activities has increased
25.6%
15% worse than South Dakota averageSouth Dakota average: 22.3%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
14.7%
Percent of long-stay residents whose ability to move independently worsened
14.7%
36% better than South Dakota averageSouth Dakota average: 22.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.5%
In line with South Dakota averageSouth Dakota average: 26.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
43% better than South Dakota averageSouth Dakota average: 5.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
0.0%
Percent of long-stay high risk residents with pressure ulcers
0.0%
100% better than South Dakota averageSouth Dakota average: 4.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.0%
Percent of long-stay residents with a urinary tract infection
2.0%
43% better than South Dakota averageSouth Dakota average: 3.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.6%
Percent of long-stay residents who lose too much weight
6.6%
21% worse than South Dakota averageSouth Dakota average: 5.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than South Dakota averageSouth Dakota average: 4.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
12.4%
Percent of long-stay residents who received an antipsychotic medication
12.4%
49% better than South Dakota averageSouth Dakota average: 24.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
84.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
84.8%
11% worse than South Dakota averageSouth Dakota average: 95.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.8%
In line with South Dakota averageSouth Dakota average: 96.9%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.82
Number of hospitalizations per 1,000 long-stay resident days.
1.82
21% worse than South Dakota averageSouth Dakota average: 1.51
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.19
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.19
18% worse than South Dakota averageSouth Dakota average: 1.85
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.5%
In line with South Dakota averageSouth Dakota average: 84.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than South Dakota averageSouth Dakota average: 1.8%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
75.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
75.6%
In line with South Dakota averageSouth Dakota average: 78.2%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.4%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.4%
13% worse than South Dakota averageSouth Dakota average: 21.5%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
9.8%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.8%
16% better than South Dakota averageSouth Dakota average: 11.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.6%
Percentage of SNF residents who experience falls with major injury during their stay.
1.6%
106% worse than South Dakota averageSouth Dakota average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
69.9%
Percentage of residents at or above expected ability to care for themselves at discharge.
69.9%
30% better than South Dakota averageSouth Dakota average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
60.8%
Rate of successful return to home or community from a skilled nursing facility.
60.8%
20% better than South Dakota averageSouth Dakota average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Westhills Village based on CMS SNF Cost Reports.
Occupancy Rate
152.5%
↓ 2.1pp vs 2022
Net Income
$10,287,358
↑ ~$19.4M vs 2022
Total Payroll
$8,560,935
↑ ~$685K vs 2022
Profit Margin
137.2%
↑ 271.3pp vs 2022
Loading trend charts...
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