Westhills Village

Westhills Village

255 Texas St, Rapid City, SD 57701 View Map

Westhills Village is a Memory Care Home in South Dakota

Westhills Village is a Memory Care Home in South Dakota

icon
Care Cost Calculator: See Prices in Your Area Care Cost Calculator: See Prices in Your Area icon
Overview of Westhills Village

Relish a life filled with enriching experiences and a supportive environment. Nestled in Rapid City, South Dakota, Westhills Village Health Care Facility provides a range of options tailored to meet the needs of seniors such as independent senior living and retirement community to assisted living and health care services. This assisted living community has a vibrant and engaging atmosphere, ensuring residents feel right at home.
With an unwavering dedication to surpassing the needs and expectations of retirees, Westhills Village offers a comprehensive care program. Westhills Village seamlessly combines comfort, care, and convenience, making it an ideal destination for senior residents seeking an independent lifestyle and those who require additional support.

(605) 342-0255

Managed by Kelsey Bertsch

Administrator of health care

Kelsey Bertsch serves as the Administrator of health care at Westhills Village Health Care Facility. She leads the team dedicated to meeting the physical and emotional needs of residents in a compassionate and professional environment, ensuring high-quality care throughout their stay.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.59/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 44

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in South Dakota
Occupancy rate 152.5%
Residents per day (avg) 38
Occupancy rate
152.5%
Residents per day (avg)
38

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

67% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

33% of new residents, often for short stays.

Typical stay 9 - 10 months

Finances and operations

Voluntary non-profit home
Other
Home revenue
$28.5M
Surplus of revenue
$10.3M
Voluntary non-profit home Other
Home revenue
$28,497,853.00
Surplus of revenue
$10,287,358.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.7M
23.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.5M
Total costs $18.2M
Bed community size
44-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 21 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Status
Active
Facility Type
Nursing Home
License Date
January 7, 2025
License Expiration
June 30, 2026

Additional licensing details

License number: 10721
County: Pennington

Ownership & operating entity

Westhills Village is administrated by Bertsch, Kelsey.

Contact Westhills Village

Compare Memory Care around Rapid City

The information below is reported by the South Dakota Department of Health, Office of Health Care Facilities Licensure.
Westhills Village
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Rapid City
44
No
21
ARCHER, BRADLEY
152.5%
$7,495,850.00
$6,741,443.00
89.9%
38.10
4/5
4.5931
3/5
4/5
5/5
Black Hills Care And Rehabilitation Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Rapid City
-
No
33
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Westhills Village

Address 2.3 miles from city center

Address 255 Texas St, Rapid City, SD 57701

Calculate Travel Distance to Westhills Village

Add your location

Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

100
Total Staff
81
Employees
19
Contractors
17,895
Total Hours (Quarter)
30
Avg Staff/Day
6.6
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse127.7 No
Licensed Practical Nurse87.3 No
Certified Nursing Assistant437.2 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
74 staff
7.4hs shift avg
Physicians & Practitioners
2 staff
8.1hs shift avg
Therapy Services
17 staff
3.7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
2.9hs shift avg
Dietary Services
3 staff
6.7hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
11.4%
of total hours from contractors
2,041 contractor hours this quarter
Respiratory Therapy Technician: 8 Speech Language Pathologist: 4 Qualified Social Worker: 2 Physical Therapy Assistant: 3 Physical Therapy Aide: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant430437,47491100%7.2
Registered Nurse120122,78891100%7.7
Licensed Practical Nurse8081,64591100%7.3
Medication Aide/Technician110111,3568796%7.6
Other Dietary Services Staff3037207077%6.7
Speech Language Pathologist0446917077%4.3
Dental Services Staff1015126470%8
Clinical Nurse Specialist1014966167%8.1
Administrator1014886167%8
Respiratory Therapy Technician0884748088%2.5
Physical Therapy Assistant0334306470%4.9
Nurse Practitioner1013764752%8
Qualified Social Worker0222556571%2.9
Physical Therapy Aide0221914145%4.7

Health Inspection History

Source: CMS Health Citations (Mar 2022 – Jul 2025)

3
Inspections
9
Total Citations
0
Critical (J-L)
1
Serious (G-I)
3
Citations/Inspection
Jul 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
8
Serious (G-I)
1
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
2
22% of total
Abuse, Neglect & Exploitation
2
22% of total
Infection Control
1
11% of total
Resident Rights
1
11% of total
Pharmacy Services
1
11% of total
Citation Sources
Standard Inspections 7
Complaint Investigations 3
State Comparison (SD)
Citations
9
South Dakota average: 14.8
Critical Citations
0
South Dakota average: 0.3
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Jul 08, 2025 D Abuse/NeglectF0609 Corrected
Jul 08, 2025 G PharmacyF0760 Corrected
Nov 21, 2024 E Abuse/NeglectF0600 Corrected
Nov 21, 2024 E Infection ControlF0880 Corrected
Nov 21, 2024 F NutritionF0812 Corrected
Nov 21, 2024 D Quality of CareF0684 Corrected
Nov 21, 2024 D Quality of CareF0699 Corrected
Nov 21, 2024 D Resident RightsF0558 Corrected
Mar 31, 2022 D Care PlanningF0658 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit - Other Nonprofit
Resident Census by Payment Source
37 Total Residents
Medicare 12 (32.4%)
Private Pay/Other 25 (67.6%)
Programs & Services
Residents' Group
Nurse Aide Training
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
9.9 Score
17% better than avg South Dakota avg: 12.0

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
22.6 Score
6% better than avg South Dakota avg: 23.9

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
25.6%
Lost Too Much Weight
6.6%
Urinary Tract Infection
2.0%
Depressive Symptoms
0.0%
Falls with Major Injury
2.9%
Pneumococcal Vaccine
84.8%
Antipsychotic Use
12.4%
Walking Ability Worsened
14.7%
Influenza Vaccine
96.8%
High Risk Residents with Pressure Ulcers
0.0%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
27.5%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
86.5% Near average South Dakota: 84.4%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.0% 100% better than avg South Dakota: 1.8%
Influenza Vaccine
75.6% Near average South Dakota: 78.2%

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for South Dakota Seniors

Get financial aid guidance

Home and Community Based Services Waiver

SD Medicaid HCBS Waiver

Age 65+ or disabled, South Dakota resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Sparse population aids rural access; limited providers.

South Dakota Elderly Services Program

SD ESP

Age 60+, South Dakota resident, at risk of decline.

~$1,732/month (individual, varies).

$5,000 (individual).

Limited funding; rural focus.

Medicare Savings Program (MSP)

South Dakota Medicare Savings Program

Age 65+ or disabled, SD resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIEAP)

South Dakota LIEAP

Age 60+ prioritized, SD resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, propane; weatherization add-on available.

Family Caregiver Support Program (FCSP)

South Dakota Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; SD resident; functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Rural emphasis; includes grandparent caregivers.

Senior Community Service Employment Program (SCSEP)

South Dakota SCSEP

Age 55+, unemployed, low-income, SD resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

South Dakota VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, SD resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

Supports rural veterans; high demand near Sioux Falls VA.

Property Tax Reduction Program

South Dakota Property Tax Reduction from Municipal Taxes

Age 65+ (or disabled) by Jan 1, SD resident entire prior year, homeowner/renter.

~$20,192/year (single), ~$24,679/year (multiple-member household).

Not assessed; income-focused.

Refunds up to $575; ~10,000 seniors benefit annually.

Senior Farmers’ Market Nutrition Program (SFMNP)

South Dakota SFMNP

Age 60+, SD resident, low-income.

~$2,322/month (individual, 185% FPL).

Not assessed.

Vouchers (~$50/season); serves ~5,000 annually via 6 AAAs.

Freeze on Assessments for Dwellings of Disabled and Senior Citizens

South Dakota Property Tax Freeze

Age 65+ (or disabled), SD resident 200+ days prior year, homeowner.

~$35,000/year (single), ~$45,000/year (multiple-member household).

Property value < $250,000 (single), $300,000 (multiple).

Saves ~$300-$600/year avg.; applies to primary residence.

Older Americans Act (OAA) Services

South Dakota OAA Services

Age 60+, SD resident (or spouse of any age); no income/asset limits.

None; donations encouraged for some services.

Not assessed.

6 AAAs; rural focus due to sparse population.

Who we are

Your Senior Care Partner, Every Step of the Way

We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.

Contact us Today
Tour Icon
Planning a tour? Check our touring checklist.
Chat Icon
Thinking of living here? We can help you speak to a current resident