Westminster-Canterbury on Chesapeake Bay

Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Virginia Beach, VA

CMS overall rating

Westminster-Canterbury on Chesapeake Bay

Q: What neighborhood is Westminster-Canterbury on Chesapeake Bay in?

Westminster-Canterbury on Chesapeake Bay is in the North Virginia Beach neighborhood of Virginia Beach.

Q: Is Westminster-Canterbury on Chesapeake Bay in a walkable area?

Westminster-Canterbury on Chesapeake Bay has a walk score of 47. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Q: When does Westminster-Canterbury on Chesapeake Bay's license expire?

According to VA state health department records, Westminster-Canterbury on Chesapeake Bay's license expires on March 28, 2026.

Q: What is the occupancy rate at Westminster-Canterbury on Chesapeake Bay?

Westminster-Canterbury on Chesapeake Bay's occupancy is 58%.

Q: Are pets allowed at Westminster-Canterbury on Chesapeake Bay?

Yes, Westminster-Canterbury on Chesapeake Bay allows residents to bring their pets.

Q: Does Westminster-Canterbury on Chesapeake Bay operate as a for-profit or non-profit?

Westminster-Canterbury on Chesapeake Bay is registered as a non-profit in VA.

Q: Who is the administrator of Westminster-Canterbury on Chesapeake Bay?

Ms. Julia Fretwell is the administrator of Westminster-Canterbury on Chesapeake Bay.

Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Virginia Beach, VA

CMS overall rating

3100 Shore Dr, Virginia Beach, VA 23451 View map

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Westminster-Canterbury on Chesapeake Bay accepts Medicare and private pay.

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Westminster-Canterbury on Chesapeake Bay accepts Medicare and private pay.

Overview of Westminster-Canterbury on Chesapeake Bay

At 49 years old and with 120 beds, Westminster-Canterbury on Chesapeake Bay is one of the more established continuing care communities on Virginia Beach’s waterfront. The address, 3100 Shore Dr, puts it along the Chesapeake Bay in a somewhat walkable area (Walk Score 47) where a car is generally still needed. Ms. Julia Fretwell administers the facility; Mr. Ben Unkle is President and CEO. CARF accreditation is on the record.

Medicare drives 77% of new admissions, with a typical stay of 19 days. The overall average length of stay is 74 days. Those two figures together describe a facility that functions, in practical terms, as a short-stay rehabilitation hub. Occupancy sits at 58%, meaning 69 of 120 beds are currently in use.

The clinical staffing is substantial: total nursing hours run 6 hours 34 minutes per resident per day, with RN coverage at 55 minutes daily. Rehabilitation services are the stated clinical offering, built around a named program suite: Early Advantage, Make A Move, Pre-hab, At Home Services, the Birdsong Clinic, and Catering and Private Events. An Active Resident Council operates on-site.

State inspections have tended to center on emergency preparedness, staffing credentials, and care planning and documentation rather than direct resident care concerns.

Westminster-Canterbury accepts Medicare and private pay. The full spectrum of care types on the license, including independent living, assisted living, memory care, and home care, means the campus can theoretically accommodate a range of needs. It is a high-staffed, program-rich post-acute rehabilitation facility drawing predominantly short-stay Medicare patients, set inside a long-standing waterfront institution that has operated on this stretch of Shore Drive for nearly five decades.

Facility Direct Line (757) 496-1100

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to Virginia state averages

Total nursing care / resident

6h 34m per day

This facility Virginia avg (3h 45m per day)

vs Virginia avg

+75%

0 of 6 metrics below state avg

Standout metric Nurse Aide is +56% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	55m per day	▲ 35% State avg: 41m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 18m per day	▲ 30% State avg: 1h 0m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	3h 18m per day	▲ 56% State avg: 2h 7m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	5h 5m per day	▲ 53% State avg: 3h 19m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	6m per day	▲ 12% State avg: 5m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	35m per day	▲ 26% State avg: 28m per day · National avg: 28m per day

Capacity and availability

74 days

120-bed community

A larger shared setting that may offer more common spaces and organized community services.

49 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 47 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

58%

Lower than the Virginia average: 85.7%

Occupied beds

69 / 120

Average occupied beds in Virginia homes 98 beds

Facility TypeAssisted Living Facility

StatusActive

ExpirationMarch 28, 2026 Expired

CMS Certification Number495127

QualificationNon-Ambulatory | Residential and Assisted Living Care | Special Care Unit

AccreditationsCARF Accreditation

Westminster-Canterbury on Chesapeake Bay is administered by Ms. Julia Fretwell.

Staffing

Key information about the people who lead and staff this community.

ContactMr. Ben Unkle, President/CEO (per BBB, record updated Jul 2026)

Rehabilitation Services

Since 2020 · 6 years of data 25 deficiencies 2 complaints 9 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Virginia state average

Overall vs. VA average

Latest Inspection March 20, 2025 Monitoring

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	VA Average	vs. VA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	25	32	This facility has 22% fewer total deficiencies than a typical Virginia nursing home (25 vs. VA avg 32).↓ 22% better
Deficiencies per year Average deficiencies per year since 2020.	4.2	5.3	This facility has 21% fewer deficiencies per year than a typical Virginia nursing home (4.2 vs. VA avg 5.3).↓ 21% better
Deficiencies per inspection Average deficiencies per inspection.	2.8	2.3	This facility has 22% more deficiencies per inspection than a typical Virginia nursing home (2.8 vs. VA avg 2.3).↑ 22% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	VA Average	vs. VA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	9	14	This facility has had 36% fewer total inspections than the Virginia average (9 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 36% fewer
Inspections with violations Inspections that uncovered at least one regulatory violation.	7	9	This facility has 22% fewer inspections with violations than a typical Virginia nursing home (7 vs. VA avg 9).↓ 22% better
Inspection violation rate Percentage of inspections that resulted in at least one violation.	78%	64%	This facility has 14 percentage points higher inspection violation rate than a typical Virginia nursing home (78% vs. VA avg 64%).↑ 14% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	VA Average	vs. VA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	2	7	This facility has 71% fewer total complaints than a typical Virginia nursing home (2 vs. VA avg 7).↓ 71% better
Complaints per year Average complaints per year since 2020.	0.3	1.2	This facility has 75% fewer complaints per year than a typical Virginia nursing home (0.3 vs. VA avg 1.2).↓ 75% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on March 20, 2025, found two deficiencies related to incomplete physical statements and missing tuberculosis risk assessments, with a plan of correction requested.
The June 21, 2022 renewal inspection identified seven deficiencies including failure to complete assessments, inadequate diet oversight, missing staff criminal history reports, and incomplete emergency drill documentation.
The February 27, 2024 renewal inspection found three deficiencies involving staff orientation, resident physical exams, and preliminary care plans, all requiring correction but no complaints or immediate jeopardy.

Show Inspection Reports

Inspections since 2018

Total health inspections 3

Virginia average 4.2

Last Health inspection on Mar 2023

Total health citations

Virginia average 38.4

Citations per inspection

5.67

Virginia average 8.93

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 17 citations resulted from standard inspections.

Breakdown of citation severity (last 8 years)

Critical health citations

100% better than Virginia average

Virginia average: 0.4

Serious health citations

100% better than Virginia average

Virginia average: 1

0 critical citations Virginia average: 0.4

0 serious citations Virginia average: 1

17 moderate citations Virginia average: 36.3

0 minor citations Virginia average: 0.8

Citations history (last 8 years)

Quality of Care moderate citation Mar 09, 2023

Corrected

Abuse/Neglect moderate citation Jan 16, 2020

Corrected

Pharmacy moderate citation Jan 16, 2020

Corrected

Pharmacy moderate citation Jan 16, 2020

Corrected

Total staff 212

Employees 188

Contractors 24

Staff to resident ratio 2.06 : 1

24% more staff per resident than Virginia average

Avg staff/day 76

Average shift 8.1 hours

0% compared with Virginia average

Total staff hours (quarter) 56,551

Nursing staff breakdown

9.8 hours

9.1 hours

100

8.8 hours

Contractor staffing

4,763 contractor hours this quarter

Respiratory Therapy Technician: 6 Speech Language Pathologist: 6 Physical Therapy Assistant: 4 Qualified Social Worker: 3 Physical Therapy Aide: 3 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	100	0	100	27,396	92	100%	8.8
Licensed Practical Nurse	36	0	36	11,354	92	100%	9.1
Registered Nurse	20	0	20	5,268	92	100%	9.8
Clinical Nurse Specialist	6	0	6	2,410	64	70%	6.9
Nurse Aide in Training	14	0	14	1,646	79	86%	8
Speech Language Pathologist	0	6	6	1,325	76	83%	4.2
Physical Therapy Assistant	0	4	4	1,122	72	78%	6.1
Mental Health Service Worker	2	0	2	952	64	70%	8
Qualified Social Worker	0	3	3	904	68	74%	5.1
Respiratory Therapy Technician	0	6	6	821	74	80%	3.8
Other Dietary Services Staff	5	0	5	807	71	77%	6.3
Physical Therapy Aide	0	3	3	511	66	72%	5.5
Other Social Services Staff	1	0	1	488	61	66%	8
Occupational Therapy Aide	1	0	1	468	59	64%	7.9
Administrator	1	0	1	448	56	61%	8
Nurse Practitioner	1	0	1	448	56	61%	8
RN Director of Nursing	1	0	1	104	36	39%	2.9
Medical Director	0	1	1	48	23	25%	2.1
Occupational Therapy Assistant	0	1	1	32	9	10%	3.6

100 Certified Nursing Assistant

% of Days 100%

36 Licensed Practical Nurse

% of Days 100%

20 Registered Nurse

% of Days 100%

6 Clinical Nurse Specialist

% of Days 70%

14 Nurse Aide in Training

% of Days 86%

6 Speech Language Pathologist

% of Days 83%

4 Physical Therapy Assistant

% of Days 78%

2 Mental Health Service Worker

% of Days 70%

3 Qualified Social Worker

% of Days 74%

6 Respiratory Therapy Technician

% of Days 80%

5 Other Dietary Services Staff

% of Days 77%

3 Physical Therapy Aide

% of Days 72%

1 Other Social Services Staff

% of Days 66%

1 Occupational Therapy Aide

% of Days 64%

1 Administrator

% of Days 61%

1 Nurse Practitioner

% of Days 61%

1 RN Director of Nursing

% of Days 39%

1 Medical Director

% of Days 25%

1 Occupational Therapy Assistant

% of Days 10%

View All Staffing Data in Virginia Beach

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 5.4

47% better than Virginia average

Virginia average: 10.1

Functional decline score 13.2

33% better than Virginia average

Virginia average: 19.7

Long-stay resident measures

Significantly above average Virginia avg: 3.9

Need for Help with Daily Activities Increased 11.7%

31% better than Virginia average

Virginia average: 16.8%

Walking Ability Worsened 8.1%

59% better than Virginia average

Virginia average: 19.7%

Low Risk Residents with Bowel/Bladder Incontinence 19.8%

12% better than Virginia average

Virginia average: 22.6%

Falls with Major Injury 3.7%

In line with Virginia average

Virginia average: 3.6%

High Risk Residents with Pressure Ulcers 2.1%

62% better than Virginia average

Virginia average: 5.4%

Urinary Tract Infection 6.5%

322% worse than Virginia average

Virginia average: 1.5%

Lost Too Much Weight 1.6%

73% better than Virginia average

Virginia average: 5.9%

Depressive Symptoms 0.0%

100% better than Virginia average

Virginia average: 14.9%

Antipsychotic Use 9.4%

27% better than Virginia average

Virginia average: 12.9%

Pneumococcal Vaccine 95.4%

In line with Virginia average

Virginia average: 91.3%

Influenza Vaccine 100.0%

6% better than Virginia average

Virginia average: 94.0%

Hospitalizations per 1,000 days 1.32

10% better than Virginia average

Virginia average: 1.46

ED visits per 1,000 days 1.14

19% better than Virginia average

Virginia average: 1.41

Short-stay resident measures

Above average Virginia avg: 3.9

Pneumococcal Vaccine 98.3%

31% better than Virginia average

Virginia average: 74.9%

Antipsychotic medication increase 0.5%

62% better than Virginia average

Virginia average: 1.2%

Influenza Vaccine 99.5%

35% better than Virginia average

Virginia average: 73.6%

Re-hospitalized after SNF stay 24.2%

10% worse than Virginia average

Virginia average: 22.0%

Emergency department visits 15.4%

32% worse than Virginia average

Virginia average: 11.7%

Falls with major injury 0.0%

100% better than Virginia average

Virginia average: 0.8%

Ability to care for self at discharge 85.0%

58% better than Virginia average

Virginia average: 53.7%

Successful return to home or community 67.5%

33% better than Virginia average

Virginia average: 50.6%

Breakdown by payment type

Medicare

77% of new residents, usually for short-term rehab.

Typical stay 19 days

Private pay

23% of new residents, often for short stays.

Typical stay 8 months

Total residents 103

Medicare

24.3% of residents

Medicaid

6.8% of residents

Private pay or other

68.9% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Westminster-Canterbury on Chesapeake Bay from 2012–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 09/2023.

Occupancy Rate 85.8% ↑ 11.3pp vs 2022

Net Patient Income -$15.5M ↑ ~$469.1K vs 2022

Payroll Costs $25.9M ↑ ~$3.0M vs 2022

Operating Margin -37.0% ↑ 5.2pp vs 2022

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	93.8%	91.2%	90.9%	92.5%	91.5%	87.6%	83.4%	84.5%	76.8%	74.2%	74.4%	85.8%
Beds	95	95	95	95	95	95	95	108	108	108	108	108
Net Income	$2,454,743	$2,734,052	$3,711,830	-$591,982	$4,603,544	$8,065,002	$4,741,219	$2,436,342	$1,997,145	$7,625,546	-$4,558,818	$7,784,487
Gross Revenue	$36,132,094	$38,987,274	$41,230,327	$43,035,833	$45,453,492	$45,498,300	$49,431,505	$56,329,286	$46,800,387	$53,826,757	$51,400,339	$62,762,053
Operating Expenses	$36,536,201	$39,014,076	$41,795,877	$44,865,766	$46,518,001	$50,072,083	$57,528,118	$62,928,886	$52,046,562	$52,818,923	$53,908,724	$57,455,219
Net Patient Income	-$9,955,340	-$9,567,710	-$10,717,737	-$12,227,577	-$11,963,417	-$7,309,567	-$18,466,775	-$19,407,859	-$16,102,509	-$15,416,492	-$15,980,349	-$15,511,283
Net Patient Revenue	$26,580,861	$29,446,366	$31,078,140	$32,638,189	$34,554,584	$42,762,516	$39,061,343	$43,521,027	$35,944,053	$37,402,431	$37,928,375	$41,943,936
Payroll Costs	$14,836,975	$15,883,202	$18,066,081	$19,454,365	$20,997,694	$24,382,296	$26,079,227	$28,463,217	$21,675,236	$21,898,570	$22,864,490	$25,897,118
Operating Margin %	-37.5%	-32.5%	-34.5%	-37.5%	-34.6%	-17.1%	-47.3%	-44.6%	-44.8%	-41.2%	-42.1%	-37.0%
Medicare %	16.1%	22.9%	26.9%	24.5%	24.1%	23.4%	16.1%	25.8%	22.5%	22.6%	21.1%	19.6%
Medicaid %	3.8%	5.2%	4.7%	5.9%	5.8%	4.2%	5.1%	3.8%	6.3%	8.7%	8.9%	6.7%
Private %	80.1%	71.8%	68.4%	69.6%	70.1%	72.4%	78.9%	70.4%	71.3%	68.7%	70.0%	73.7%
Net Patient Revenue/Day	$815	$931	$987	$1,017	$1,086	$1,408	$1,351	$1,307	$1,184	$1,280	$1,293	$1,241
Cost/Day	$1,121	$1,234	$1,327	$1,399	$1,461	$1,649	$1,990	$1,890	$1,714	$1,807	$1,838	$1,700
Avg Length of Stay	85.8 days	80.3 days	74.7 days	76.4 days	67.6 days	72.8 days	68.0 days	40.4 days	47.8 days	46.3 days	38.8 days	74.0 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 09/2023.

Net patient revenue

$41.9M

Net patient income

-$15.5M

Nonprofit Nonprofit Corporation

Net patient revenue

$41.9M

Net patient income

-$15.5M

Other income

$23.3M

Payroll costs

$25.9M 61.7% of net patient revenue

Other operating costs

$31.6M

Total costs

$57.5M

What does this home offer?

Pets Allowed

Housing Options: 1 Bed

Building Type: High-rise

Transportation Services

Fitness and Recreation

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (77% of admissions), and a typical Medicare stay runs around 19 days.

Coverage residents most often arrive under.

Medicare 77%

Private pay 23%

Coverage residents most often leave under.

Medicare 68%

Private pay 32%

Medicaid 1%

Living Spaces & Floor Plans for Westminster-Canterbury on Chesapeake Bay

6.9 miles from city center Estimated distance in miles from Virginia Beach's city center to Westminster-Canterbury on Chesapeake Bay's address, calculated via Google Maps. — 4.36 miles to nearest hospital (Sentara Virginia Beach General Hospital)

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Compare Nursing Homes around Virginia Beach

The information below is reported by the Virginia Department of Social Services and Department of Health.

CMS & VA Dept. of Health data


Atlantic Shores	NH AL HOS IL MC SNF	Virginia Beach (Atlantic Shores Retirement Community)	50 Facility 50 VA AVG 96 Rank #300 / 365	77.0% Facility 77.0% VA AVG 70.5 Rank #124 / 297	+9%	4.58 Facility 4.58 VA AVG 3.74 Rank #26 / 78	-64%	+22%	$0 Facility $0 VA AVG $54.3k Rank #1 / 82	23 Facility 23 VA AVG 38.4 Rank #35 / 77	7.7 Facility 7.7 VA AVG 8.9 Rank #40 / 77	-	39	A+	8 Facility 8 VA AVG 44 Rank #411 / 446	Atlantic Shores Cooperative Association Inc	$30.1MFiscal year ending 12/2023 Facility $30.1MFiscal year ending 12/2023 VA AVG $18.3M Rank #8 / 78	$17.8MFiscal year ending 12/2023 Facility $17.8MFiscal year ending 12/2023 VA AVG $6.9M Rank #13 / 78	59%Fiscal year ending 12/2023 Facility 59%Fiscal year ending 12/2023 VA AVG 39.7% Rank #51 / 78	495324
Westminster-Canterbury on Chesapeake Bay	NH AL IL MC SNF	Virginia Beach (North Virginia Beach)	120 Facility 120 VA AVG 96 Rank #87 / 365	57.5% Facility 57.5% VA AVG 70.5 Rank #222 / 297	-18%	6.56 Facility 6.56 VA AVG 3.74 Rank #3 / 78	-3%	+75%	$0 Facility $0 VA AVG $54.3k Rank #1 / 82	17 Facility 17 VA AVG 38.4 Rank #26 / 77	5.7 Facility 5.7 VA AVG 8.9 Rank #27 / 77	-	69	A+	47 Facility 47 VA AVG 44 Rank #192 / 446	Westminster-Canterbury On Chesapeake Bay	$41.9MFiscal year ending 09/2023 Facility $41.9MFiscal year ending 09/2023 VA AVG $18.3M Rank #2 / 78	$25.9MFiscal year ending 09/2023 Facility $25.9MFiscal year ending 09/2023 VA AVG $6.9M Rank #3 / 78	61.7%Fiscal year ending 09/2023 Facility 61.7%Fiscal year ending 09/2023 VA AVG 39.7% Rank #68 / 78	495127
Kempsville Health & Rehab Center	NH HOS MC RC SNF	Virginia Beach	90 Facility 90 VA AVG 96 Rank #179 / 365	99.2% Facility 99.2% VA AVG 70.5 Rank #9 / 297	+41%	3.45 Facility 3.45 VA AVG 3.74 Rank #50 / 78	+19%	-8%	$0 Facility $0 VA AVG $54.3k Rank #1 / 82	36 Facility 36 VA AVG 38.4 Rank #48 / 77	12.0 Facility 12.0 VA AVG 8.9 Rank #57 / 77	1	89	-	60 Facility 60 VA AVG 44 Rank #108 / 446	Patrick Shuler	$10.7MFiscal year ending 12/2023 Facility $10.7MFiscal year ending 12/2023 VA AVG $18.3M Rank #71 / 78	$5.1MFiscal year ending 12/2023 Facility $5.1MFiscal year ending 12/2023 VA AVG $6.9M Rank #64 / 78	47.7%Fiscal year ending 12/2023 Facility 47.7%Fiscal year ending 12/2023 VA AVG 39.7% Rank #8 / 78	495232
Rosemont Health and Rehab	NH HOS MC RC SNF	Virginia Beach (Windsor Woods)	116 Facility 116 VA AVG 96 Rank #99 / 365	95.3% Facility 95.3% VA AVG 70.5 Rank #19 / 297	+35%	3.22 Facility 3.22 VA AVG 3.74 Rank #62 / 78	+34%	-14%	$9.3k Facility $9.3k VA AVG $54.3k Rank #69 / 82	33 Facility 33 VA AVG 38.4 Rank #45 / 77	6.6 Facility 6.6 VA AVG 8.9 Rank #32 / 77	3	111	-	34 Facility 34 VA AVG 44 Rank #270 / 446	Alverta Robinson	$12.8MFiscal year ending 12/2023 Facility $12.8MFiscal year ending 12/2023 VA AVG $18.3M Rank #57 / 78	$5.9MFiscal year ending 12/2023 Facility $5.9MFiscal year ending 12/2023 VA AVG $6.9M Rank #52 / 78	45.7%Fiscal year ending 12/2023 Facility 45.7%Fiscal year ending 12/2023 VA AVG 39.7% Rank #20 / 78	495270
Cypress Point Rehabilitation and Nursing	NH HOS MC PC RC SNF	Virginia Beach (Northwest)	90 Facility 90 VA AVG 96 Rank #179 / 365	94.9% Facility 94.9% VA AVG 70.5 Rank #21 / 297	+35%	3.03 Facility 3.03 VA AVG 3.74 Rank #67 / 78	-27%	-19%	$15.9k Facility $15.9k VA AVG $54.3k Rank #74 / 82	55 Facility 55 VA AVG 38.4 Rank #65 / 77	13.8 Facility 13.8 VA AVG 8.9 Rank #65 / 77	-	85	-	61 Facility 61 VA AVG 44 Rank #104 / 446	Richard Bank	$10.3MFiscal year ending 03/2024 Facility $10.3MFiscal year ending 03/2024 VA AVG $18.3M Rank #70 / 78	$5.2MFiscal year ending 03/2024 Facility $5.2MFiscal year ending 03/2024 VA AVG $6.9M Rank #73 / 78	50.4%Fiscal year ending 03/2024 Facility 50.4%Fiscal year ending 03/2024 VA AVG 39.7% Rank #30 / 78	495234

Nursing Home Explorer

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled

General Virginia resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Managed care model; high demand in urban areas.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+

General Virginia resident.

Income Limits ~$2,500/month individual, varies

Asset Limits $40,000 individual

Limited grants; rural/urban balance.

Benefits

In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)

General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.

Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL

Asset Limits Limited assets (excludes home, car); varies by DSS.

Serves ~5,000 annually; focuses on low-income independence.

Benefits

Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)

General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.

Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.

Asset Limits $2,000 individual

Serves 4,000; personal needs allowance ($90/month).

Benefits

Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled

General VA resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized

General VA resident, low-income household.

Income Limits (2025) ~$3,970/month 185% FPL

Asset Limits Not assessed.

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits

Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General VA resident, wartime service, ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth

High veteran population; supports rural/urban needs.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled

General VA resident, homeowner, income/asset limits vary by locality.

Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000

Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits

Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+

General VA resident, low-income.

Income Limits (2025) ~$2,322/month 185% FPL

Asset Limits Not assessed.

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits

Vouchers (~$50-$75/season) for produce at farmers’ markets

What neighborhood is Westminster-Canterbury on Chesapeake Bay in?

Westminster-Canterbury on Chesapeake Bay is in the North Virginia Beach neighborhood of Virginia Beach.

Is Westminster-Canterbury on Chesapeake Bay in a walkable area?

Westminster-Canterbury on Chesapeake Bay has a walk score of 47. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

When does Westminster-Canterbury on Chesapeake Bay's license expire?

According to VA state health department records, Westminster-Canterbury on Chesapeake Bay's license expires on March 28, 2026.

What is the occupancy rate at Westminster-Canterbury on Chesapeake Bay?

Westminster-Canterbury on Chesapeake Bay's occupancy is 58%.

Are pets allowed at Westminster-Canterbury on Chesapeake Bay?

Yes, Westminster-Canterbury on Chesapeake Bay allows residents to bring their pets.

Does Westminster-Canterbury on Chesapeake Bay operate as a for-profit or non-profit?

Westminster-Canterbury on Chesapeake Bay is registered as a non-profit in VA.

Who is the administrator of Westminster-Canterbury on Chesapeake Bay?

Ms. Julia Fretwell is the administrator of Westminster-Canterbury on Chesapeake Bay.

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Westminster-Canterbury on Chesapeake Bay

Overview of Westminster-Canterbury on Chesapeake Bay

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Staffing

Leadership

Therapy & Rehabilitation

Amenities & Lifestyle

Contact Westminster-Canterbury on Chesapeake Bay

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2018

Breakdown of citation severity (last 8 years)

Citations history (last 8 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

100 Certified Nursing Assistant

36 Licensed Practical Nurse

20 Registered Nurse

6 Clinical Nurse Specialist

14 Nurse Aide in Training

6 Speech Language Pathologist

4 Physical Therapy Assistant

2 Mental Health Service Worker

3 Qualified Social Worker

6 Respiratory Therapy Technician

5 Other Dietary Services Staff

3 Physical Therapy Aide

1 Other Social Services Staff

1 Occupational Therapy Aide

1 Administrator

1 Nurse Practitioner

1 RN Director of Nursing

1 Medical Director

1 Occupational Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

What does this home offer?

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Living Spaces & Floor Plans for Westminster-Canterbury on Chesapeake Bay

Places of interest near Westminster-Canterbury on Chesapeake Bay

Calculate Travel Distance to Westminster-Canterbury on Chesapeake Bay

Compare Nursing Homes around Virginia Beach

Financial Assistance for Nursing Home in Virginia

Commonwealth Coordinated Care Plus (CCC Plus)

Virginia Respite Care Grant Program

Adult Services Program

Auxiliary Grant Program

Financial Assistance for
Nursing Home in Virginia