Westminster-Canterbury on Chesapeake Bay

Westminster-Canterbury on Chesapeake Bay is an Independent Living Home in Virginia

Westminster-Canterbury on Chesapeake Bay is an Independent Living Home in Virginia

Westminster-Canterbury on Chesapeake Bay

3100 Shore Dr, Virginia Beach, VA 23451 View Map

Westminster-Canterbury on Chesapeake Bay is an Independent Living Home in Virginia

Westminster-Canterbury on Chesapeake Bay is an Independent Living Home in Virginia

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Overview of Westminster-Canterbury on Chesapeake Bay

Westminster-Canterbury on Chesapeake Bay is a remarkable assisted living community nestled along the breathtaking shores of Virginia Beach. This extraordinary community is driven by a profound purpose, unwavering passion, and an unwavering commitment to excellence. Enjoy the stunning beachfront location and the serenity it brings.

With a comprehensive range of senior living and health care services, including Life Plan Community living, home-based health care, post-acute rehabilitation, and home hospice services, this community provides a holistic approach to meet your evolving needs. Embrace a vibrant lifestyle and take advantage of the exceptional amenities, personalized care, and engaging programs designed to enhance your overall well-being. Indulge in the beauty of beachfront living while experiencing unparalleled senior care in Virginia Beach. 

+1 757-496-1100

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 6.56/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 120

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Virginia average
Occupancy rate 85.8%
Residents per day (avg) 101
Occupancy rate
85.8%
Residents per day (avg)
101

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

77% of new residents, usually for short-term rehab.

Typical stay 19 days

Private pay

23% of new residents, often for short stays.

Typical stay 8 months

Finances and operations

Voluntary non-profit home
Church
Home revenue
$86.1M
Surplus of revenue
$7.8M
Voluntary non-profit home Church
Home revenue
$86,057,823.00
Surplus of revenue
$7,784,487.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$23.1M
26.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$55.2M
Total costs $78.3M
Bed community size
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
49 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 47 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
Active
Facility Type
Assisted Living Facility
License Expiration
March 28, 2026

Additional licensing details

CMS Certification Number: 495127
Qualification: Non-Ambulatory | Residential and Assisted Living Care | Special Care Unit

Ownership & operating entity

Westminster-Canterbury on Chesapeake Bay is administrated by Ms. Julia Fretwell.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Ben Unkle, President/CEO

What does this home offer?

Pets allowed icon
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Pets Allowed: Yes, Pets Allowed

Housing options icon
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Housing Options: 1 Bed

Building type icon
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Building Type: High-rise

Transportation services icon
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Transportation Services

Fitness and recreation icon
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Fitness and Recreation

Types of Care at Westminster-Canterbury on Chesapeake Bay

Independent Living Assisted Living Memory Care Nursing Home Home Care
Contact Westminster-Canterbury on Chesapeake Bay

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

9 inspections

2 inspections related to complaints

7 inspections with violations (77.8%)

Virginia average: 13 inspections

Virginia average: 61.5% of inspections with violations

Inspection oversight

Inspector name:Lanesha Allen

2 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Virginia average: 7 complaints

9 citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Virginia average: 13 citations

7 violations

Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Virginia average: 8 violations

Comparison Chart

The information below is reported by the Virginia Department of Social Services and Department of Health.
Compare Independent Living around Virginia Beach
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Assisted Living For seniors needing help with daily tasks but not full-time nursing.

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Westminster-Canterbury on Chesapeake Bay
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Home Care

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Virginia Beach
108
Yes
A+
47
WESTMINSTER-CANTERBURY ON CHESAPEAKE BAY
85.8%
$62,762,053.00
$23,097,496.00
36.8%
100.70
5/5
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Living Spaces & Floor Plans

westminster-canterbury-on-chesapeake-bay-p1
westminster-canterbury-on-chesapeake-bay-p2

Places of interest near Westminster-Canterbury on Chesapeake Bay

Address 99.7 miles from city center

Address 3100 Shore Dr, Virginia Beach, VA 23451

Calculate Travel Distance to Westminster-Canterbury on Chesapeake Bay

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

185
Total Staff
164
Employees
21
Contractors
58,583
Total Hours (Quarter)
79
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse189.9 No
Licensed Practical Nurse299.1 No
Certified Nursing Assistant878.7 No
Staff by Category
Administration
2 staff
6hs shift avg
Nursing Staff
147 staff
8.9hs shift avg
Physicians & Practitioners
8 staff
7.6hs shift avg
Therapy Services
18 staff
5.1hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
4 staff
6.1hs shift avg
Dietary Services
4 staff
6.3hs shift avg
Other Services
2 staff
8hs shift avg
Contractor Analysis
8.4%
of total hours from contractors
4,895 contractor hours this quarter
Medical Director: 1 Qualified Social Worker: 3 Respiratory Therapy Technician: 6 Physical Therapy Assistant: 3 Speech Language Pathologist: 5 Physical Therapy Aide: 2 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant8708729,15391100%8.7
Licensed Practical Nurse2902910,68991100%9.1
Registered Nurse180185,11691100%9.9
Clinical Nurse Specialist7072,7316673%7.5
Nurse Aide in Training120122,2239099%9
Speech Language Pathologist0551,2647582%4.3
Physical Therapy Assistant0331,1257279%6
Qualified Social Worker0339886875%5.5
Mental Health Service Worker2029606470%8
Other Dietary Services Staff4048447785%6.3
Respiratory Therapy Technician0667677178%4.1
Physical Therapy Aide0226657279%5.5
Administrator1014886167%8
Other Social Services Staff1014565763%8
Occupational Therapy Aide1014445662%7.9
Nurse Practitioner1014405560%8
RN Director of Nursing1011434347%3.3
Medical Director011563033%1.9
Occupational Therapy Assistant0113178%4.4

Health Inspection History

Source: CMS Health Citations (Nov 2018 – Mar 2023)

3
Inspections
17
Total Citations
0
Critical (J-L)
0
Serious (G-I)
5.67
Citations/Inspection
Mar 2023
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
17
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Resident Rights
6
35% of total
Quality of Life & Care
2
12% of total
Pharmacy Services
2
12% of total
Abuse, Neglect & Exploitation
1
6% of total
Citation Sources
Standard Inspections 17
Complaint Investigations 0
State Comparison (VA)
Citations
17
Virginia average: 38.4
Critical Citations
0
Virginia average: 0.4
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Mar 09, 2023 D Quality of CareF0684 Corrected
Jan 16, 2020 D Abuse/NeglectF0609 Corrected
Jan 16, 2020 D PharmacyF0757 Corrected
Jan 16, 2020 D PharmacyF0761 Corrected
Jan 16, 2020 D Quality of CareF0695 Corrected
Jan 16, 2020 D Care PlanningF0641 Corrected
Jan 16, 2020 D Care PlanningF0656 Corrected
Jan 16, 2020 D Care PlanningF0657 Corrected
Jan 16, 2020 D Care PlanningF0658 Corrected
Jan 16, 2020 D Resident RightsF0554 Corrected
Jan 16, 2020 D Resident RightsF0578 Corrected
Jan 16, 2020 D Resident RightsF0622 Corrected
Jan 16, 2020 D Resident RightsF0625 Corrected
Nov 30, 2018 D Care PlanningF0636 Corrected
Nov 30, 2018 D Care PlanningF0645 Corrected
Nov 30, 2018 D Resident RightsF0558 Corrected
Nov 30, 2018 D Resident RightsF0584 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Resident Census by Payment Source
103 Total Residents
Medicare 25 (24.3%)
Medicaid 7 (6.8%)
Private Pay/Other 71 (68.9%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
5.4 Score
47% better than avg Virginia avg: 10.1

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
13.2 Score
33% better than avg Virginia avg: 19.7

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
11.7%
Lost Too Much Weight
1.6%
Urinary Tract Infection
6.5%
Depressive Symptoms
0.0%
Falls with Major Injury
3.7%
Pneumococcal Vaccine
95.4%
Antipsychotic Use
9.4%
Walking Ability Worsened
8.1%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
2.1%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
19.8%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
98.3% 31% better than avg Virginia: 74.9%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.5% 62% better than avg Virginia: 1.2%
Influenza Vaccine
99.5% 35% better than avg Virginia: 73.6%

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Claim What’s Yours: Financial Aid for Virginia Seniors

Program
State Program Name
Eligibility
Benefits
Commonwealth Coordinated Care Plus (CCC Plus)
  • General: Age 65+ or disabled, Virginia resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • VA Specifics: Managed care model; high demand in urban areas.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
Virginia Respite Care Grant Program
  • General: Caregiver of someone 60+, Virginia resident.
  • Income Limits: ~$2,500/month (individual, varies).
  • Asset Limits: $40,000 (individual).
  • VA Specifics: Limited grants; rural/urban balance.
  • Services: In-home respite (up to 30 days/year), adult day care (~$65/day), facility respite (up to 5 days).
Adult Services Program
Virginia Adult Services (AS)
Official government program page
  • General: Age 60+ (or disabled 18+), VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
  • Income Limits (2025): Varies by locality; typically < ~$2,510/month (200% FPL).
  • Asset Limits: Limited assets (excludes home, car); varies by DSS.
  • VA Specifics: Serves ~5,000 annually; focuses on low-income independence.
  • Services: Personal care (4-6 hours/week), adult day care (~$60/day), chore services, assessments, respite (~5 days/year).
Auxiliary Grant Program
Virginia Auxiliary Grant (AG)
Official government program page
  • General: Age 65+ (or disabled 18+), VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
  • Income Limits (2025): ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
  • Asset Limits: $2,000 (individual).
  • VA Specifics: Serves 4,000; personal needs allowance ($90/month).
  • Services: Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included.
Medicare Savings Program (MSP)
Virginia Medicare Savings Program
  • General: Age 65+ or disabled, VA resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • VA Specifics: Includes Extra Help for Part D; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Energy Assistance Program (EAP)
Virginia Energy Assistance Program
Official government program page
  • General: Age 60+ prioritized, VA resident, low-income household.
  • Income Limits (2025): ~$3,970/month (185% FPL).
  • Asset Limits: Not assessed.
  • VA Specifics: Fuel, Crisis, Cooling components; serves ~100,000 households.
  • Services: Heating/cooling aid ($300-$1,000/season), crisis aid ($500 max), equipment repair (~$250).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, VA resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified.
  • VA Specifics: Priority for veterans, rural residents; AARP/Goodwill partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Virginia VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, VA resident, wartime service, ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth).
  • VA Specifics: High veteran population; supports rural/urban needs.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Property Tax Relief for the Elderly and Disabled
Virginia Property Tax Relief
Official government program page
  • General: Age 65+ or disabled, VA resident, homeowner, income/asset limits vary by locality.
  • Income Limits (2025): ~$50,000-$75,000/year (household, e.g., Fairfax: $72,000; Richmond: $50,000).
  • Asset Limits: Varies (e.g., Fairfax: $400,000 net worth; Richmond: $100,000).
  • VA Specifics: Offered in 90% of localities; saves ~$500-$2,000/year.
  • Services: Tax exemption/deferral (~$500-$2,000/year depending on locality).
Senior Farmers’ Market Nutrition Program (SFMNP)
  • General: Age 60+, VA resident, low-income.
  • Income Limits (2025): ~$2,322/month (185% FPL).
  • Asset Limits: Not assessed.
  • VA Specifics: Vouchers (~$50-$75/season); serves ~15,000 via AAAs.
  • Services: Vouchers (~$50-$75/season) for produce at farmers’ markets.

Claim What’s Yours Financial Aid for Virginia Seniors

VA Medicaid CCC Plus

Commonwealth Coordinated Care Plus (CCC Plus)

Requirements:
  • General:
    Age 65+ or disabled, Virginia resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • VA Specifics:
    Managed care model; high demand in urban areas.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
VA Respite Grant

Virginia Respite Care Grant Program

Requirements:
  • General:
    Caregiver of someone 60+, Virginia resident.
  • Income Limits:
    ~$2,500/month (individual, varies).
  • Asset Limits:
    $40,000 (individual).
  • VA Specifics:
    Limited grants; rural/urban balance.
Benefits without Contact:
  • Services: In-home respite (up to 30 days/year), adult day care (~$65/day), facility respite (up to 5 days).
Virginia Adult Services (AS)

Adult Services Program

Requirements:
  • General:
    Age 60+ (or disabled 18+), VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
  • Income Limits (2025):
    Varies by locality; typically < ~$2,510/month (200% FPL).
  • Asset Limits:
    Limited assets (excludes home, car); varies by DSS.
  • VA Specifics:
    Serves ~5,000 annually; focuses on low-income independence.
Benefits without Contact:
  • Services: Personal care (4-6 hours/week), adult day care (~$60/day), chore services, assessments, respite (~5 days/year).
Virginia Auxiliary Grant (AG)

Auxiliary Grant Program

Requirements:
  • General:
    Age 65+ (or disabled 18+), VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
  • Income Limits (2025):
    ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
  • Asset Limits:
    $2,000 (individual).
  • VA Specifics:
    Serves 4,000; personal needs allowance ($90/month).
Benefits without Contact:
  • Services: Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included.
Virginia Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, VA resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • VA Specifics:
    Includes Extra Help for Part D; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Virginia Energy Assistance Program

Energy Assistance Program (EAP)

Requirements:
  • General:
    Age 60+ prioritized, VA resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (185% FPL).
  • Asset Limits:
    Not assessed.
  • VA Specifics:
    Fuel, Crisis, Cooling components; serves ~100,000 households.
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), crisis aid ($500 max), equipment repair (~$250).
Virginia SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, VA resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified.
  • VA Specifics:
    Priority for veterans, rural residents; AARP/Goodwill partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Virginia VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, VA resident, wartime service, ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth).
  • VA Specifics:
    High veteran population; supports rural/urban needs.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Virginia Property Tax Relief

Property Tax Relief for the Elderly and Disabled

Requirements:
  • General:
    Age 65+ or disabled, VA resident, homeowner, income/asset limits vary by locality.
  • Income Limits (2025):
    ~$50,000-$75,000/year (household, e.g., Fairfax: $72,000; Richmond: $50,000).
  • Asset Limits:
    Varies (e.g., Fairfax: $400,000 net worth; Richmond: $100,000).
  • VA Specifics:
    Offered in 90% of localities; saves ~$500-$2,000/year.
Benefits without Contact:
  • Services: Tax exemption/deferral (~$500-$2,000/year depending on locality).
Virginia SFMNP

Senior Farmers’ Market Nutrition Program (SFMNP)

Requirements:
  • General:
    Age 60+, VA resident, low-income.
  • Income Limits (2025):
    ~$2,322/month (185% FPL).
  • Asset Limits:
    Not assessed.
  • VA Specifics:
    Vouchers (~$50-$75/season); serves ~15,000 via AAAs.
Benefits without Contact:
  • Services: Vouchers (~$50-$75/season) for produce at farmers’ markets.
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