Westminster Manor
Westminster Manor
Westminster Manor is a 37-bed Adult Home at 81 South Street in Auburn, Cayuga County, New York, at the city center, owned by Cayuga-Syracuse Presbyterian Home for the Elderly. Its license is active. Pets are allowed.
Services include Nursing Services, Skilled Nursing, and Licensed Nurses/CNAs. Rehabilitation Services, Memory Support, Rehabilitation programs, and Supportive Services are provided. Volunteer Programs are available.
Over three inspections spanning October 2023 to April 2025, the facility recorded one deficiency. Relicensure surveys in October 2023 and May 2024 complaint investigation found no violations. The April 2025 relicensure survey cited a single deficiency in resident services medication management (487.7(f)(5)).
The facility averages 0.3 deficiencies per year, 94 percent better than New York’s average. One complaint is on record (2.7 per 100 occupied beds versus state average 49.9). No enforcement actions have been imposed. The April 2025 medication management citation represents the only regulatory issue in the available inspection record.
Families should clarify status of medication management corrective actions from the April 2025 citation and confirm current protocols before placement.
37-bed community Rank #721 / 748Bed count — State benchmarkedThis home is ranked 721st out of 748 homes in New York. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 87 / 100 Rank #346 / 1173Walk Score — State benchmarkedThis home is ranked 346th out of 1173 homes in New York. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New York facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Facility TypeAdult Home
StatusActive
CountyCayuga
License Number050-E-002
Owner NameCayuga-Syracuse Presbyterian Home For The Elderly
Rehabilitation Services
Licensed Nurses/CNAs
Memory Support
Pets Allowed
Specific ProgramsSupportive Services
Volunteer Program
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2023 · 3 years of data
0 enforcement actions
1 citation
1 complaint
1 inspection
0 complaint investigations
Inspection score unavailable
Not enough inspection history to generate a score.
Average score for New York nursing homes: B 83/100
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. New York state average
Overall vs. NY average
1 Worse
Metrics worse than New York average:
• Inspection citation rate (127% above) 9 Better Metrics better than New York average:
• Total citations (92% below)
• Citations per year (93% below)
• Citations per inspection (29% below)
• Total inspections (89% below)
• Inspections with citations (75% below)
• Total complaints (99% below)
• Complaints per year (99% below)
• Complaints per bed (94% below)
• Complaint investigations (100% below)
• Inspection citation rate (127% above) 9 Better Metrics better than New York average:
• Total citations (92% below)
• Citations per year (93% below)
• Citations per inspection (29% below)
• Total inspections (89% below)
• Inspections with citations (75% below)
• Total complaints (99% below)
• Complaints per year (99% below)
• Complaints per bed (94% below)
• Complaint investigations (100% below)
Latest Inspection
April 22, 2025
Relicensure Survey
Citations
|
This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
|
1 | 13 | This facility has 92% fewer total citations than a typical New York nursing home (1 vs. NY avg 13).↓ 92% better |
|
Citations per year
Average citations per year since 2023.
|
0.3 | 4.3 | This facility has 93% fewer citations per year than a typical New York nursing home (0.3 vs. NY avg 4.3).↓ 93% better |
|
Citations per inspection
Average citations per inspection.
|
1 | 1.4 | This facility has 29% fewer citations per inspection than a typical New York nursing home (1 vs. NY avg 1.4).↓ 29% better |
Inspections
|
This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
|
1 | 9 | This facility has 89% fewer total inspections than a typical New York nursing home (1 vs. NY avg 9).↓ 89% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
|
1 | 4 | This facility has 75% fewer inspections with citations than a typical New York nursing home (1 vs. NY avg 4).↓ 75% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
|
100% | 44% | This facility has 56 percentage points higher inspection citation rate than a typical New York nursing home (100% vs. NY avg 44%).↑ 56% worse |
Complaints & Investigations
|
This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
|
1 | 79 | This facility has 99% fewer total complaints than a typical New York nursing home (1 vs. NY avg 79).↓ 99% better |
|
Complaints per year
Average complaints per year since 2023.
|
0.3 | 26.3 | This facility has 99% fewer complaints per year than a typical New York nursing home (0.3 vs. NY avg 26.3).↓ 99% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
|
0.03 | 0.50 | This facility has 94% fewer complaints per bed than a typical New York nursing home (0.03 vs. NY avg 0.5).↓ 94% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
|
0 | 15 | This facility has 100% fewer complaint investigations than a typical New York nursing home (0 vs. NY avg 15).↓ 100% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- October 23, 2023 relicensure survey found no violations or deficiencies.
- May 14, 2024 complaint survey found no violations or substantiated complaints.
- April 22, 2025 relicensure survey cited one deficiency for medication management under resident services.
Places of interest near Westminster Manor
0.0 miles from city center
Estimated distance in miles from Auburn's city center to Westminster Manor's address, calculated via Google Maps.
Calculate Travel Distance to Westminster Manor
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Frequently Asked Questions about Westminster Manor
Who is the owner of Westminster Manor?
Westminster Manor is legally operated by Cayuga-Syracuse Presbyterian Home for the Elderly.
Is Westminster Manor in a walkable area?
Westminster Manor has a walk score of 87. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Westminster Manor?
According to NY state health department records, Westminster Manor's license number is 050-E-002.
How many beds does Westminster Manor have?
Westminster Manor has 37 beds.
Are there photos of Westminster Manor?
Yes — there is 1 photo of Westminster Manor in the photo gallery on this page.
What is the address of Westminster Manor?
Westminster Manor is located at 81 South Street, Auburn, NY 13021.
What is the phone number of Westminster Manor?
(315) 252-0507 will put you in contact with the team at Westminster Manor.
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