We arrange tours, appointments, and even moving support so you don’t have to
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Westminster Winter Park operates 73 licensed nursing beds at 1111 South Lakemont Avenue in Winter Park, Orange County, Florida. The community functions as part of Presbyterian Retirement Communities, Inc., a nonprofit, church-operated continuing care retirement community administered by Dayana Medjine Desir. Of its current 72 residents, 29% hold Medicare coverage (typically short-stay rehabilitation), 47% receive Medicaid funding, and 24% pay privately. Occupancy remains robust at 96%, substantially exceeding Florida’s 84.3% average and reflecting strong local demand.
The facility earned an F inspection score of 59 out of 100; 29 points below Florida’s C+ state median of 77. It also ranked in the worst performing tier for citation history. Over thirteen years, Westminster accumulated 75 citations, running 127% above Florida’s typical facility average.
The most recent January 2025 inspection documented seven deficiencies involving licensure, resident supervision, medication handling, staffing compliance, and records management. Earlier cycles spanning 2013 through 2024 repeatedly flagged training documentation failures, particularly in staff in-service, medication assistance, CPR, and advanced dementia care. Residential supervision and elopement prevention violations appeared across at least five separate inspections. Two critical and two serious citations emerged in that five-year window, representing significant patient safety concerns.
The facility incurred four fines within three years, culminating in a $66,000 federal penalty in June 2024. No Medicare payment denials occurred, limiting the most severe enforcement action.
Registered nurses deliver 1 hour 3 minutes daily per resident; 43% above Florida’s state standard. Weekend RN presence is 66% above average. Total daily nursing care reaches 4 hours 11 minutes per resident. Yet persistent inspection findings of inadequate training, supervision failures, and documentation gaps across multiple years suggest staffing quantity has not translated to consistent quality or compliance oversight.
Residents demonstrate exceptional falls prevention (1.4%, substantially better than state average) and low antipsychotic use (3.6%, 55% better than state norm). Short-stay residents achieve 68% functional independence at discharge, 27% above state expectations. However, 32.3% of short-stay discharges result in hospital readmission; that’s 23% worse than Florida’s baseline.
Westminster Winter Park is a community serving primarily short-term rehabilitation residents within a high-occupancy model, though it’s one with a pattern of documented deficiencies across staffing, supervision, and training domains.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 74th out of 252 homes in Florida for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 3m per day | ▲ 44% State avg: 44m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 27m per day | ▼ 43% State avg: 47m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 31m per day | ▲ 8% State avg: 2h 20m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 48m per day | ▲ 8% State avg: 3h 31m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 8m per day | ▲ 55% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 59m per day | ▲ 84% State avg: 32m per day · National avg: 28m per day |
Higher than the Florida average: 84.3%Westminster Winter Park is legally operated by Presbyterian Retirement Communities, Inc., and administrated by Dayana Medjine Desir.
Key information about the people who lead and staff this community.
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida nursing home score (the benchmark); higher is better.
15 points below the Florida average for nursing homes (83/100)
Rank #756 / 876 in Florida Inspection Score — State benchmarked This home is ranked 756th out of 876 homes in Florida. Shows this facility's inspection score compared to the Florida average among 876 comparable communities in the ranking pool. Inspection score: 68 out of 100. Letter grade D+. 15 points below the Florida average for nursing homes (83/100)
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 75 | 33 | This facility has 127% more total citations than a typical Florida nursing home (75 vs. FL avg 33).↑ 127% worse Rank #836 / 919 Total citations — State benchmarked This home is ranked 836th out of 919 homes in Florida. Shows this facility's total citations compared to the Florida average among 919 comparable communities in the ranking pool. |
|
Citations per year
Average citations per year since 2013.
| 5.8 | 2.5 | This facility has 132% more citations per year than a typical Florida nursing home (5.8 vs. FL avg 2.5).↑ 132% worse |
|
Citations per inspection
Average citations per inspection.
| 1.7 | 1.3 | This facility has 31% more citations per inspection than a typical Florida nursing home (1.7 vs. FL avg 1.3).↑ 31% worse Rank #779 / 919 Citations per inspection — State benchmarked This home is ranked 779th out of 919 homes in Florida. Shows this facility's citations per inspection compared to the Florida average among 919 comparable communities in the ranking pool. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 43 | 26 | This facility has 65% more total inspections than a typical Florida nursing home (43 vs. FL avg 26).↑ 65% worse |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 33 | 16 | This facility has 106% more inspections with citations than a typical Florida nursing home (33 vs. FL avg 16).↑ 106% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 77% | 62% | This facility has 15 percentage points higher inspection citation rate than a typical Florida nursing home (77% vs. FL avg 62%).↑ 15% worse Rank #798 / 919 Inspection citation rate — State benchmarked This home is ranked 798th out of 919 homes in Florida. Shows this facility's % of inspections with citations compared to the Florida average among 919 comparable communities in the ranking pool. |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Florida average 4.3
Last Health inspection on Aug 2025
Florida average 19.7
Florida average 4.48
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
13 of 22 citations resulted from standard inspections; and 9 of 22 resulted from complaint investigations.
150% worse than Florida averageFlorida average: 0.8
400% worse than Florida averageFlorida average: 0.4
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
43% more staff per resident than Florida average
13% worse than Florida average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
24 total: 23 full-time employees and 1 contractor.
24
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.4 hoursAssists with medical care and medications.
20 total: 6 full-time employees and 14 contractors.
20
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursHelps with daily care and mobility.
66 total: 47 full-time employees and 19 contractors.
66
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,127 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 47 | 19 | 66 | 16,909 | 92 | 100% | 7.3 |
| Registered Nurse | 23 | 1 | 24 | 4,616 | 92 | 100% | 6.4 |
| Licensed Practical Nurse | 6 | 14 | 20 | 2,862 | 92 | 100% | 8.3 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 1,962 | 90 | 98% | 7.3 |
| Speech Language Pathologist | 5 | 0 | 5 | 1,121 | 73 | 79% | 5.4 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,043 | 92 | 100% | 7.5 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 863 | 76 | 83% | 4.8 |
| Physical Therapy Aide | 4 | 0 | 4 | 777 | 69 | 75% | 5.6 |
| Physical Therapy Assistant | 4 | 0 | 4 | 679 | 75 | 82% | 4.9 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 3 | 0 | 3 | 472 | 59 | 64% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Dietitian | 1 | 0 | 1 | 264 | 33 | 36% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 182 | 67 | 73% | 2.7 |
| RN Director of Nursing | 1 | 0 | 1 | 118 | 14 | 15% | 8.4 |
| Medical Director | 0 | 1 | 1 | 30 | 14 | 15% | 2.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 25 | 6 | 7% | 4.2 |
| Qualified Social Worker | 3 | 0 | 3 | 15 | 7 | 8% | 2.1 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
25% higher than Florida averageFlorida average: $72K
52% more fines than Florida averageFlorida average: 2.6
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Florida averageFlorida average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Jun 3, 2024 · $66K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 3, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.7
10% better than Florida averageFlorida average: 7.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.1
In line with Florida averageFlorida average: 12.4
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
15.4%
47% worse than Florida averageFlorida average: 10.5%
Percent of long-stay residents whose ability to move independently worsened
9.6%
26% better than Florida averageFlorida average: 12.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.2%
18% better than Florida averageFlorida average: 13.5%
Percent of long-stay residents experiencing one or more falls with major injury
1.4%
49% better than Florida averageFlorida average: 2.6%
Percent of long-stay high risk residents with pressure ulcers
3.6%
32% better than Florida averageFlorida average: 5.4%
Percent of long-stay residents with a urinary tract infection
0.5%
47% better than Florida averageFlorida average: 0.9%
Percent of long-stay residents who lose too much weight
3.4%
44% better than Florida averageFlorida average: 6.0%
Percent of long-stay residents who have depressive symptoms
4.3%
28% worse than Florida averageFlorida average: 3.3%
Percent of long-stay residents who received an antipsychotic medication
3.6%
55% better than Florida averageFlorida average: 8.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
In line with Florida averageFlorida average: 97.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Florida averageFlorida average: 99.2%
Number of hospitalizations per 1,000 long-stay resident days.
2.01
In line with Florida averageFlorida average: 2.10
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.51
57% better than Florida averageFlorida average: 1.18
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.0%
In line with Florida averageFlorida average: 94.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
77% better than Florida averageFlorida average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.8%
In line with Florida averageFlorida average: 94.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
32.3%
23% worse than Florida averageFlorida average: 26.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.8%
5% better than Florida averageFlorida average: 9.3%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Florida averageFlorida average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
68.0%
27% better than Florida averageFlorida average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
52.4%
In line with Florida averageFlorida average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
57% of new residents, usually for short-term rehab.
34% of new residents, often for short stays.
9% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
72Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Westminster Winter Park based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #37 / 256Payroll — State benchmarkedThis home is ranked 37th out of 256 homes in Florida. Shows total annual staff payroll benchmarked to the Florida average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents typically stay for a few weeks or months before returning home or moving on.
1.5 miles from city center
Estimated distance in miles from Winter Park's city center to Westminster Winter Park's address, calculated via Google Maps.
— 1.06 miles to nearest hospital (AdventHealth Winter Park)
Add your location
Westminster Winter Park is located in Winter Park, Florida.
Here are the financial assistance programs available to residents in Florida.
The information below is reported by the Florida Agency for Health Care Administration (AHCA).
| The Mayflower at Winter Park |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Winter Park | 55 | - | - | 5.52 | -4% | +37% | $0 | 91 | 4 | 2.0 | - | 56 | 13 | Mayflower Retirement Center, Inc. | $41.2M | $16.0M | 38.9% | 105720 | ||||
| Westminster Winter Park |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Winter Park | 73 | 95.7% | +14% | 4.18 | +31% | +4% | $81.3k | 68 | 22 | 3.1 | 4 | 73 | 33 | Presbyterian Retirement Communities, Inc. | $42.8M | $13.2M | 30.8% | 105879 | ||||
| Claremont Village Assisted Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Bronx (Concourse Village) | 70
Facility
70
NY AVG
160
Rank
#616 / 748 | - | - | 2.74
Facility
2.74
NY AVG
3.58
Rank
#335 / 387 | -40% | -24% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 394 | 93
Facility
93
NY AVG
83
Rank
#73 / 344 | 13
Facility
13
NY AVG
18.5
Rank
#126 / 393 | 6.5
Facility
6.5
NY AVG
5.1
Rank
#305 / 393 | - | 400 |
88
Facility
88
NY AVG
63
Rank
#319 / 1173 | Nathan Goldman | $79.9M
Facility
$79.9M
NY AVG
$32.0M
Rank
#26 / 382 | $36.0M
Facility
$36.0M
NY AVG
$10.7M
Rank
#34 / 382 | 45%
Facility
45%
NY AVG
37%
Rank
#246 / 382 | 335445 | ||||
| Westchester of Winter Park |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Winter Park | 121 | - | - | 3.48 | -9% | -14% | $164.1k | 60 | 18 | 3.6 | 5 | 111 | 33 | Wp Fl Holdco LLC | $21.1M | $10.1M | 48.1% | 105618 |
The team at Westminster Winter Park speaks English and Spanish.
The legal owner and operator of Westminster Winter Park is Presbyterian Retirement Communities, Inc..
Westminster Winter Park has a walk score of 33. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to FL state health department records, Westminster Winter Park's license number is 6503.
According to FL state health department records, Westminster Winter Park's license expires on March 26, 2027.
Westminster Winter Park's occupancy is 96%.
Westminster Winter Park accepts Other.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
