Willow Brook Christian Home

Willow Brook Christian Home is a Nursing Home in Ohio

Willow Brook Christian Home is a Nursing Home in Ohio

Willow Brook Christian Home

55 Lazelle Rd, Columbus, OH 43235 View Map

Willow Brook Christian Home is a Nursing Home in Ohio

Willow Brook Christian Home is a Nursing Home in Ohio

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Overview of Willow Brook Christian Home

Ensuring a life of comfort and worry-free, Willow Brook Christian Home is a nursing home in Columbus. The community ensures that residents are receiving the best and excellent care. It’s a community that prides itself on providing service delivered with compassion balanced with dignity and respect. Willow Brook is the ideal place for families who want their loved ones to be in the hands of professional and empathic staff that promotes quality living in a faith-based community.
The nursing home short-term or long-term rehabilitation service; they also are guaranteed to feel comfortable and know that they belong in a home that offers 24-hour nursing care with inpatient and outpatient care in a resort-like community with the utmost level of hospitality. Assisted living is also offered in the community that provides a hassle-free lifestyle. 

(614) 885-3300

Managed by Nicole Ketron

Executive Director

Nicole Ketron, LNHA, serves as Executive Director at Willow Brook Village, part of Willow Brook Christian Communities. She brings leadership and expertise to the community, overseeing operations and ensuring quality care for residents.

Home Information WILLOW BROOK CHRISTIAN HOME
  • This nursing home maintains occupancy well above most state peers, signaling sustained demand. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Resident stays are comparable to other state facilities, implying stable turnover.

  • Home revenue sits below most peers, indicating modest billing throughput. Payroll outlays align with state averages, keeping staffing resources on par with peers. Total income trails most communities, suggesting tighter operating margins.

  • Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights are roughly in line with the state middle third, maintaining a balanced safety-net share. Private pay nights hover around the statewide average, supporting a diversified mix.

Occupancy
Beds
50
Occupancy
97.6%
Total Bed Days Available
18250
Avg. Length of Stay
100 days
Avg. Residents per Day
48
Finance
Home Revenue
$6,317,257.00
Payroll Costs
$3,114,637.00
Profit
$-661,926.00
Total Home Costs
$5,598,714.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
49.3%
House Specifics:
CCN
365988
Owner Name
BARTH, PHIL
Rural vs. Urban
Urban
County
Franklin
Type of Control
Governmental — Facility District
Operations
Total Admissions
173
Total Discharges
160
% Medicaid Admissions
3%
% Medicare Admissions
40%
% Private Pay Admissions
57%
% Medicaid Discharges
4%
% Medicare Discharges
37%
% Private Pay Discharges
59%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
4 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
3 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
4 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
5 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
3.93 hrs
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
2181
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
1731
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
12106
Walk Score
Walk Score: 25 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

License Status
Active
Facility Type
RESIDENTIAL CARE FACILITY

Additional licensing details

CMS Certification Number: 365988
County: FRANKLIN

Ownership & operating entity

Willow Brook Christian Home is administrated by MARY JANE JORDAN.

Director of nursing: THERESA AGYEPONG

Policies

No pets allowed
Animal Limitations: Animals with current veterinary papers are allowed to visit.
No Smoking
Designated smoking area NOT available
Alcohol Allowed
Honor Cessation OF Nutrition Honor Cessation OF Hydration
Honor DO NOT Resuscitate
Drinking is allowed in the residents room with permission from physician.

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: THERESA AGYEPONG

Contact Information

Fax: (614) 885-8476
Contact Willow Brook Christian Home

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Payment & Funding Options

Private pay rate per day: $168

Performance summary

Key indicators of commitment to quality care and safety.

Scores

Resident Satisfaction Score
84.72

Based on survey responses.

Inspection History

In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.

0 visits/inspections

Latest inspection

Date:August 20, 2025

Inspection oversight

Immediate jeopardy identified:No
Substandard quality of care cited:No

2 citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Ohio average: 3 citations

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Places of interest near Willow Brook Christian Home

Address 12.3 miles from city center

Address 55 Lazelle Rd, Columbus, OH 43235

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Comparison Chart

The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Compare Nursing Homes around Columbus
Willow Brook Christian Home
AL

For seniors needing help with daily tasks but not full-time nursing.

Columbus
50
No
-
25
BARTH, PHIL
97.6%
$6,317,257.00
$3,114,637.00
49.3%
47.60
4/5
3.9264
3/5
4/5
5/5
-
McNaughten Pointe Nursing and Rehabilitation Center
AL

For seniors needing help with daily tasks but not full-time nursing.

Columbus
135
No
-
46
FATICA, MICHAEL
76.9%
$17,824,380.00
$6,789,784.00
38.1%
117.60
2/5
3.0089
2/5
3/5
3/5
-
Crown Pointe Care Center
AL

For seniors needing help with daily tasks but not full-time nursing.

Columbus
90
No
A+
31
MEEKS, AMANDA
93.6%
$9,810,582.00
$4,472,637.00
45.6%
83.70
2/5
2.7344
2/5
1/5
5/5
-
Minerva Park Nursing and Rehabilitation Center
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Columbus
-
No
A+
70
-
-
-
-
-
-
-
-
-
-
-
-
Columbus Alzheimer Care Center
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Columbus
99
No
-
45
-
99.1%
$12,499,295.00
$3,822,650.00
30.6%
98.00
2/5
3.0503
1/5
2/5
5/5
1

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

93
Total Staff
76
Employees
17
Contractors
19,684
Total Hours (Quarter)
31
Avg Staff/Day
7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse167.3 Yes
Licensed Practical Nurse57.6 No
Certified Nursing Assistant457.3 Yes
Staff by Category
Administration
3 staff
6.3hs shift avg
Nursing Staff
68 staff
7.3hs shift avg
Physicians & Practitioners
2 staff
7.9hs shift avg
Therapy Services
12 staff
4.8hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
4 staff
2.9hs shift avg
Dietary Services
2 staff
7.7hs shift avg
Other Services
2 staff
7.7hs shift avg
Contractor Analysis
6.6%
of total hours from contractors
1,303 contractor hours this quarter
Registered Nurse: 1 Certified Nursing Assistant: 1 Physical Therapy Aide: 3 Respiratory Therapy Technician: 2 Physical Therapy Assistant: 2 Speech Language Pathologist: 2 Qualified Social Worker: 4 Medical Director: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant441459,87191100%7.3
Registered Nurse151163,86891100%7.3
Licensed Practical Nurse5059827886%7.6
Dietitian2027506875%7.7
Mental Health Service Worker2027196571%7.7
Physical Therapy Aide0335166673%7.7
Nurse Practitioner1014926268%7.9
Clinical Nurse Specialist1014525763%7.9
Nurse Aide in Training2024305763%7.4
Administrator2024195459%7.8
Occupational Therapy Aide2024175358%7.6
Speech Language Pathologist0223627077%5
Qualified Social Worker0441595459%2.9
Respiratory Therapy Technician0221347077%1.9
Physical Therapy Assistant022895156%1.7
Occupational Therapy Assistant0112233%7.3
Medical Director01161415%0.5

Health Inspection History

Source: CMS Health Citations (Sep 2019 – Sep 2025)

5
Inspections
26
Total Citations
0
Critical (J-L)
1
Serious (G-I)
5.2
Citations/Inspection
Sep 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
1
Moderate (D-F)
24
Serious (G-I)
1
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
5
19% of total
Resident Rights
4
15% of total
Pharmacy Services
4
15% of total
Infection Control
3
12% of total
Administration
2
8% of total
Abuse, Neglect & Exploitation
2
8% of total
Citation Sources
Standard Inspections 24
Complaint Investigations 2
State Comparison (OH)
Avg Citations (State)
30.9
This Facility: 26
Avg Critical (State)
0.3
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Sep 02, 2025 G Quality of CareF0689 Corrected
Nov 07, 2024 D Abuse/NeglectF0604 Corrected
Nov 07, 2024 D Infection ControlF0880 Corrected
Nov 07, 2024 D Infection ControlF0881 Corrected
Nov 07, 2024 D PharmacyF0757 Corrected
Nov 07, 2024 D PharmacyF0758 Corrected
Nov 07, 2024 D Quality of CareF0684 Corrected
Nov 07, 2024 D Quality of CareF0689 Corrected
Nov 07, 2024 D Quality of CareF0692 Corrected
Nov 07, 2024 E Care PlanningF0656 Corrected
Nov 07, 2024 D Resident RightsF0550 Corrected
Nov 07, 2024 D Resident RightsF0584 Corrected
Nov 07, 2024 D Resident RightsF0625 Corrected
May 26, 2023 D AdministrationF0839 Corrected
Feb 28, 2022 D Abuse/NeglectF0609 Corrected
Feb 28, 2022 F Infection ControlF0880 Corrected
Feb 28, 2022 D PharmacyF0759 Corrected
Feb 28, 2022 E Quality of CareF0684 Corrected
Feb 28, 2022 D Care PlanningF0641 Corrected
Feb 28, 2022 D Care PlanningF0645 Corrected
Sep 05, 2019 D AdministrationF0849 Corrected
Sep 05, 2019 C Nursing ServicesF0732 Corrected
Sep 05, 2019 D PharmacyF0758 Corrected
Sep 05, 2019 D Care PlanningF0655 Corrected
Sep 05, 2019 D Care PlanningF0656 Corrected
Sep 05, 2019 E Resident RightsF0570 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit (Church)
Part of: WILLOW BROOK CHRISTIAN SERVICES
Resident Census by Payment Source
45 Total Residents
Medicare 8 (17.8%)
Medicaid 25 (55.6%)
Private Pay/Other 12 (26.7%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

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Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for Ohio Seniors

Program
State Program Name
Eligibility
Benefits
PASSPORT Waiver
Ohio Medicaid PASSPORT
  • General: Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • OH Specifics: Administered through regional agencies; waitlists possible.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
Ohio Home Care Program (non-Medicaid)
OH HCP
  • General: Age 60+, Ohio resident, at risk of decline.
  • Income Limits: ~$2,000/month (individual, varies).
  • Asset Limits: $5,000 (individual).
  • OH Specifics: Limited funding; regional variation.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Assisted Living Waiver (ALW)
Ohio Assisted Living Waiver
  • General: Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.
  • Income Limits (2025): ~$2,829/month (individual); QIT required.
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • OH Specifics: Covers ~300 facilities; room/board not included (separate cost).
  • Services: Personal care, meals, medication management, transportation (~$3,000-$4,000/month value).
Program of All-Inclusive Care for the Elderly (PACE)
Ohio PACE (e.g., McGregor PACE)
  • General: Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • OH Specifics: Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Medicare Savings Program (MSP)
Ohio Medicare Savings Program
  • General: Age 65+ or disabled, OH resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • OH Specifics: Three tiers; includes Extra Help for Part D; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Home Energy Assistance Program (HEAP)
Ohio HEAP
  • General: Age 60+ prioritized, OH resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • OH Specifics: Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Family Caregiver Support Program (FCSP)
Ohio Family Caregiver Support Program
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • OH Specifics: 12 AAAs; rural/low-income priority; volunteer respite option.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Senior Community Service Employment Program (SCSEP)
Ohio SCSEP
  • General: Age 55+, unemployed, low-income, OH resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • OH Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Ohio VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • OH Specifics: High veteran demand; supports care in multiple settings.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Homestead Exemption
Ohio Homestead Exemption
  • General: Age 65+ (or disabled), OH resident, homeowner, low-income.
  • Income Limits (2025): ~$38,500/year (individual, adjusted annually).
  • Asset Limits: Not assessed; home ownership required.
  • OH Specifics: Reduces taxable value by $25,000; applies to primary residence.
  • Services: Tax reduction (~$400-$800/year avg., varies by county).
Save the Dream Ohio (Homeowner Assistance Fund)
Ohio Save the Dream
  • General: Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.
  • Income Limits (2025): ~$147,600/year (family of 4, 150% AMI; varies by county).
  • Asset Limits: Not assessed; hardship-focused.
  • OH Specifics: Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.
  • Services: Mortgage aid ($25,000 max), utility/property tax aid ($5,000 avg.).

Claim What’s Yours Financial Aid for Ohio Seniors

Ohio Medicaid PASSPORT

PASSPORT Waiver

Requirements:
  • General:
    Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • OH Specifics:
    Administered through regional agencies; waitlists possible.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
OH HCP

Ohio Home Care Program (non-Medicaid)

Requirements:
  • General:
    Age 60+, Ohio resident, at risk of decline.
  • Income Limits:
    ~$2,000/month (individual, varies).
  • Asset Limits:
    $5,000 (individual).
  • OH Specifics:
    Limited funding; regional variation.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Ohio Assisted Living Waiver

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.
  • Income Limits (2025):
    ~$2,829/month (individual); QIT required.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • OH Specifics:
    Covers ~300 facilities; room/board not included (separate cost).
Benefits without Contact:
  • Services: Personal care, meals, medication management, transportation (~$3,000-$4,000/month value).
Ohio PACE (e.g., McGregor PACE)

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • OH Specifics:
    Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Ohio Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, OH resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • OH Specifics:
    Three tiers; includes Extra Help for Part D; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Ohio HEAP

Home Energy Assistance Program (HEAP)

Requirements:
  • General:
    Age 60+ prioritized, OH resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • OH Specifics:
    Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Ohio Family Caregiver Support Program

Family Caregiver Support Program (FCSP)

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • OH Specifics:
    12 AAAs; rural/low-income priority; volunteer respite option.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Ohio SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, OH resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • OH Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Ohio VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • OH Specifics:
    High veteran demand; supports care in multiple settings.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Ohio Homestead Exemption

Homestead Exemption

Requirements:
  • General:
    Age 65+ (or disabled), OH resident, homeowner, low-income.
  • Income Limits (2025):
    ~$38,500/year (individual, adjusted annually).
  • Asset Limits:
    Not assessed; home ownership required.
  • OH Specifics:
    Reduces taxable value by $25,000; applies to primary residence.
Benefits without Contact:
  • Services: Tax reduction (~$400-$800/year avg., varies by county).
Ohio Save the Dream

Save the Dream Ohio (Homeowner Assistance Fund)

Requirements:
  • General:
    Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.
  • Income Limits (2025):
    ~$147,600/year (family of 4, 150% AMI; varies by county).
  • Asset Limits:
    Not assessed; hardship-focused.
  • OH Specifics:
    Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.
Benefits without Contact:
  • Services: Mortgage aid ($25,000 max), utility/property tax aid ($5,000 avg.).
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