Ohio average 6.7
Last Health inspection on Sep 2025

We arrange tours, appointments, and even moving support so you don’t have to
Ensuring a life of comfort and worry-free, Willow Brook Christian Home is a nursing home in Columbus. The community ensures that residents are receiving the best and excellent care. It’s a community that prides itself on providing service delivered with compassion balanced with dignity and respect. Willow Brook is the ideal place for families who want their loved ones to be in the hands of professional and empathic staff that promotes quality living in a faith-based community.
The nursing home short-term or long-term rehabilitation service; they also are guaranteed to feel comfortable and know that they belong in a home that offers 24-hour nursing care with inpatient and outpatient care in a resort-like community with the utmost level of hospitality. Assisted living is also offered in the community that provides a hassle-free lifestyle.
Nicole Ketron, LNHA, serves as Executive Director at Willow Brook Village, part of Willow Brook Christian Communities. She brings leadership and expertise to the community, overseeing operations and ensuring quality care for residents.
May offer a more intimate, personalized care environment.
Occupancy is moderate, suggesting balanced demand.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
34% of new residents, usually for short-term rehab.
62% of new residents, often for short stays.
3% of new residents, often for long-term daily care.
Willow Brook Christian Home is administrated by MARY JANE JORDAN.
Key information about the people who lead and staff this community.
Ways to qualify for care at this community, including accepted programs and payment options.
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Ohio average: 86 / 100
Ohio average: 89 / 100
Ohio average: 95 / 100
Ohio average: 82 / 100
Ohio average: 86 / 100
Ohio average: 89 / 100
Ohio average: 80 / 100
Ohio average: 81 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Have you gotten or are you getting physical therapy, occupational therapy or speech therapy, while living at this care facility?
This facility58/100
Ohio average46/100
Did (Does) the therapy help you meet your goals?
This facility60/100
Ohio average88/100
Did (Do) the therapists help you set goals?
This facility71/100
Ohio average89/100
Did (Do) you know who to speak to about your therapy progress?
This facility83/100
Ohio average85/100
Can you decide how to spend your day?
This facility92/100
Ohio average94/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Can you enjoy the outdoors if you want to?
This facility67/100
Ohio average91/100
Are you able to get around the building if you want to?
This facility75/100
Ohio average95/100
Is it easy for you to get around in your room (or apartment)?
This facility82/100
Ohio average96/100
Can you find a place to be alone if you want to be alone?
This facility91/100
Ohio average96/100
Do you feel you have enough privacy?
This facility92/100
Ohio average95/100
Are your personal items safe here?
This facility92/100
Ohio average92/100
Do you feel safe here?
This facility100/100
Ohio average98/100
Is it very clean here?
This facility100/100
Ohio average96/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Did you receive a thorough orientation to WILLOW BROOK CHRISTIAN HOME?
This facility60/100
Ohio average70/100
Did you feel warmly welcomed as a new resident?
This facility70/100
Ohio average93/100
Were you given enough information to learn how things work here?
This facility80/100
Ohio average82/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do the people who work here tell you when rules, policies, and procedures change?
This facility60/100
Ohio average78/100
Are you encouraged to speak up about things you don’t like here?
This facility75/100
Ohio average81/100
Are you friends with anyone who lives here?
This facility75/100
Ohio average81/100
Are you as involved in decisions about your care as you want to be?
This facility82/100
Ohio average85/100
Would you highly recommend WILLOW BROOK CHRISTIAN HOME to someone who needs this type of care?
This facility82/100
Ohio average89/100
Do the people who work here seem happy to work here?
This facility83/100
Ohio average92/100
Are your concerns taken care of in a timely way?
This facility90/100
Ohio average86/100
Do the people who work here help you with technology, if needed?
This facility91/100
Ohio average89/100
Do the people who work here go above and beyond to give you a good life?
This facility92/100
Ohio average87/100
Overall, are you satisfied with the care you receive here?
This facility100/100
Ohio average94/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do the people who work here ever get angry at you?
This facility75/100
Ohio average88/100
Do the people who care for you explain your care and services to you?
This facility75/100
Ohio average85/100
Do you feel confident the people who work here would come quickly anytime you needed help?
This facility83/100
Ohio average85/100
Are the people who work here knowledgeable about your medical conditions and treatments?
This facility90/100
Ohio average90/100
Do the people who work here support you to do as much for yourself as you are able to do?
This facility91/100
Ohio average96/100
Do the same people take care of you most of the time?
This facility92/100
Ohio average84/100
Do the people who work here do things the way you want them done?
This facility100/100
Ohio average88/100
Do the people who work here make sure you are comfortable when they provide care or services?
This facility100/100
Ohio average95/100
Do the people who work here check on you often enough to see if you need anything?
This facility100/100
Ohio average81/100
Do you have opportunities to maintain your health and wellness, if you want?
This facility100/100
Ohio average92/100
Do the people who work here do everything they can to protect you from getting sick?
This facility100/100
Ohio average94/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Are you as connected to the community as you want to be?
This facility60/100
Ohio average71/100
Do you have enough opportunities to go on outings and special events?
This facility71/100
Ohio average73/100
Are you able to do the activities offered here, if you want?
This facility83/100
Ohio average93/100
Do you have something to look forward to most days?
This facility83/100
Ohio average77/100
Do you like the activities here?
This facility89/100
Ohio average83/100
Do you feel included in life here?
This facility91/100
Ohio average89/100
Are there enjoyable things to do on the weekends, if you want?
This facility91/100
Ohio average63/100
Do you usually enjoy how you spend your time?
This facility91/100
Ohio average87/100
Do you have plenty of opportunities to do things that are meaningful to you?
This facility92/100
Ohio average83/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you have input on the food that is served?
This facility73/100
Ohio average68/100
Do you look forward to mealtimes?
This facility83/100
Ohio average80/100
Do you like the food here?
This facility91/100
Ohio average81/100
Do you get enough fresh food options here?
This facility92/100
Ohio average81/100
Does the menu change often enough?
This facility92/100
Ohio average77/100
Do you get enough to eat here?
This facility100/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Nursing Home 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Nursing Home 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Nursing Home 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
12.3 miles from city center — 3.32 miles to nearest hospital (Mount Carmel St. Ann's)
55 Lazelle Rd, Columbus, OH 43235
Add your location
Source: CMS Payroll-Based Journal (Q2 2025)
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 16 | 7.3 | Yes |
| Licensed Practical Nurse | 5 | 7.6 | No |
| Certified Nursing Assistant | 45 | 7.3 | Yes |
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 44 | 1 | 45 | 9,871 | 91 | 100% | 7.3 |
| Registered Nurse | 15 | 1 | 16 | 3,868 | 91 | 100% | 7.3 |
| Licensed Practical Nurse | 5 | 0 | 5 | 982 | 78 | 86% | 7.6 |
| Dietitian | 2 | 0 | 2 | 750 | 68 | 75% | 7.7 |
| Mental Health Service Worker | 2 | 0 | 2 | 719 | 65 | 71% | 7.7 |
| Physical Therapy Aide | 0 | 3 | 3 | 516 | 66 | 73% | 7.7 |
| Nurse Practitioner | 1 | 0 | 1 | 492 | 62 | 68% | 7.9 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 452 | 57 | 63% | 7.9 |
| Nurse Aide in Training | 2 | 0 | 2 | 430 | 57 | 63% | 7.4 |
| Administrator | 2 | 0 | 2 | 419 | 54 | 59% | 7.8 |
| Occupational Therapy Aide | 2 | 0 | 2 | 417 | 53 | 58% | 7.6 |
| Speech Language Pathologist | 0 | 2 | 2 | 362 | 70 | 77% | 5 |
| Qualified Social Worker | 0 | 4 | 4 | 159 | 54 | 59% | 2.9 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 134 | 70 | 77% | 1.9 |
| Physical Therapy Assistant | 0 | 2 | 2 | 89 | 51 | 56% | 1.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 22 | 3 | 3% | 7.3 |
| Medical Director | 0 | 1 | 1 | 6 | 14 | 15% | 0.5 |
Ohio average 6.7
Last Health inspection on Sep 2025
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
24 of 26 citations resulted from standard inspections; and 2 of 26 resulted from complaint investigations.
Ohio average: 0.3
Ohio average: 0.9
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Active councils help families stay involved in care decisions and facility operations.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Historical financial and operational data for Willow Brook Christian Home based on CMS SNF Cost Reports.
Loading trend charts...
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.
Contact us Today
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
We'll send you a PDF version of the touring checklist.
