Total health inspections
5
Ohio average 6.7
Last Health inspection on Sep 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Willow Brook Christian Home
Nursing Home · Columbus, OH
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Willow Brook Christian Home
Nursing Home · Columbus, OH
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Willow Brook Christian Home accepts Medicare, Medicaid, and private pay.
Overview of Willow Brook Christian Home
Ensuring a life of comfort and worry-free, Willow Brook Christian Home is a nursing home in Columbus. The community ensures that residents are receiving the best and excellent care. It’s a community that prides itself on providing service delivered with compassion balanced with dignity and respect. Willow Brook is the ideal place for families who want their loved ones to be in the hands of professional and empathic staff that promotes quality living in a faith-based community.
The nursing home short-term or long-term rehabilitation service; they also are guaranteed to feel comfortable and know that they belong in a home that offers 24-hour nursing care with inpatient and outpatient care in a resort-like community with the utmost level of hospitality. Assisted living is also offered in the community that provides a hassle-free lifestyle.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 53rd out of 203 homes in Ohio. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 53rd out of 203 homes in Ohio. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 56m per day
Rank #53 / 203Nurse hours — State benchmarkedThis home is ranked 53rd out of 203 homes in Ohio. Shows adjusted nurse hours per resident per day benchmarked to the Ohio average, with a ranking across 203 Ohio SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Ohio avg
+2%
Standout metric
Registered Nurse (RN) is +79% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 8m per day | ▲ 79% State avg: 38m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 13m per day | ▼ 78% State avg: 58m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 18m per day | ▲ 8% State avg: 2h 8m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 17m per day | ■ Avg State avg: 3h 17m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 33% State avg: 3m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 43m per day | ▲ 72% State avg: 25m per day · National avg: 29m per day |
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
80%
Rank #115 / 203Occupancy rate — State benchmarkedThis home is ranked 115th out of 203 homes in Ohio. Shows this facility's occupancy rate versus the Ohio average, with its Statewide rank out of 203. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
94 days
Occupancy rate
80%
Rank #115 / 203Occupancy rate — State benchmarkedThis home is ranked 115th out of 203 homes in Ohio. Shows this facility's occupancy rate versus the Ohio average, with its Statewide rank out of 203. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
94 days
Walk Score: 25 / 100 Rank #145 / 201Walk Score — State benchmarkedThis home is ranked 145th out of 201 homes in Ohio. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Ohio SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeResidential Care Facility
StatusActive
CountyFranklin
CMS Certification Number365988
Willow Brook Christian Home is administrated by Mary Jane Jordan.
Policies
No pets allowed
Animal Limitations: Animals with current veterinary papers are allowed to visit.
No Smoking
Designated smoking area NOT available
Alcohol Allowed
Honor Cessation OF Nutrition Honor Cessation OF Hydration
Honor DO NOT Resuscitate
Drinking is allowed in the residents room with permission from physician.
Staffing
Key information about the people who lead and staff this community.
Director of NursingTHERESA AGYEPONG
Rehabilitation Services
Email
[email protected]
Fax(614) 885-8476
Specific ProgramsIndependent Retirement Living, Transitional Living
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Since 2019 · 7 years of data
2 citations
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2019 vs. Ohio state average
Overall vs. OH average
0 Worse
No metrics in this bucket.
2 At Avg
Metrics at Ohio average:
• Total citations (at OH avg)
• Citations per year (at OH avg) 0 Better No metrics in this bucket.
• Total citations (at OH avg)
• Citations per year (at OH avg) 0 Better No metrics in this bucket.
Latest Inspection
August 20, 2025
Citations
| This Facility | OH Average | vs. OH Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 2 | 2 | This facility has total citations in line with the Ohio average (2 vs. OH avg 2).— At avg |
|
Citations per year
Average citations per year since 2019.
| 0.3 | 0.3 | This facility has citations per year in line with the Ohio average (0.3 vs. OH avg 0.3).— At avg |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on December 23, 2025, identified deficiencies related to the facility’s failure to timely report and investigate an injury of unknown origin. Earlier inspections showed a pattern of issues including improper use and maintenance of mechanical lifts causing resident injuries, incomplete care planning, medication management problems, and delays in abuse reporting. Complaint investigations were mostly unsubstantiated except for the noted cases involving mechanical lift injuries and delayed injury reporting; no fines or enforcement actions were listed in the available reports. Prior reports also cited staffing and documentation deficiencies, including employing an unlicensed nurse and incomplete assessments. The facility’s inspection history shows ongoing challenges with timely reporting and resident safety measures, with no clear trend of improvement or worsening.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsResident satisfaction survey results
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Average score
84 / 100
Ohio average: 86 / 100
2022 – 2023 Period
Care and services
82 / 100
Ohio average: 89 / 100
Environment
89 / 100
Ohio average: 95 / 100
Moving in
70 / 100
Ohio average: 82 / 100
Facility culture
79 / 100
Ohio average: 86 / 100
Caregivers
91 / 100
Ohio average: 89 / 100
Spending time
85 / 100
Ohio average: 80 / 100
Meals and dining
89 / 100
Ohio average: 81 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Have you gotten or are you getting physical therapy, occupational therapy or speech therapy, while living at this care facility?
This facility58/100
Ohio average46/100
Did (Does) the therapy help you meet your goals?
This facility60/100
Ohio average88/100
Did (Do) the therapists help you set goals?
This facility71/100
Ohio average89/100
Did (Do) you know who to speak to about your therapy progress?
This facility83/100
Ohio average85/100
Can you decide how to spend your day?
This facility92/100
Ohio average94/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Can you enjoy the outdoors if you want to?
This facility67/100
Ohio average91/100
Are you able to get around the building if you want to?
This facility75/100
Ohio average95/100
Is it easy for you to get around in your room (or apartment)?
This facility82/100
Ohio average96/100
Can you find a place to be alone if you want to be alone?
This facility91/100
Ohio average96/100
Do you feel you have enough privacy?
This facility92/100
Ohio average95/100
Are your personal items safe here?
This facility92/100
Ohio average92/100
Do you feel safe here?
This facility100/100
Ohio average98/100
Is it very clean here?
This facility100/100
Ohio average96/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Did you receive a thorough orientation to WILLOW BROOK CHRISTIAN HOME?
This facility60/100
Ohio average70/100
Did you feel warmly welcomed as a new resident?
This facility70/100
Ohio average93/100
Were you given enough information to learn how things work here?
This facility80/100
Ohio average82/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do the people who work here tell you when rules, policies, and procedures change?
This facility60/100
Ohio average78/100
Are you encouraged to speak up about things you don’t like here?
This facility75/100
Ohio average81/100
Are you friends with anyone who lives here?
This facility75/100
Ohio average81/100
Are you as involved in decisions about your care as you want to be?
This facility82/100
Ohio average85/100
Would you highly recommend WILLOW BROOK CHRISTIAN HOME to someone who needs this type of care?
This facility82/100
Ohio average89/100
Do the people who work here seem happy to work here?
This facility83/100
Ohio average92/100
Are your concerns taken care of in a timely way?
This facility90/100
Ohio average86/100
Do the people who work here help you with technology, if needed?
This facility91/100
Ohio average89/100
Do the people who work here go above and beyond to give you a good life?
This facility92/100
Ohio average87/100
Overall, are you satisfied with the care you receive here?
This facility100/100
Ohio average94/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do the people who work here ever get angry at you?
This facility75/100
Ohio average88/100
Do the people who care for you explain your care and services to you?
This facility75/100
Ohio average85/100
Do you feel confident the people who work here would come quickly anytime you needed help?
This facility83/100
Ohio average85/100
Are the people who work here knowledgeable about your medical conditions and treatments?
This facility90/100
Ohio average90/100
Do the people who work here support you to do as much for yourself as you are able to do?
This facility91/100
Ohio average96/100
Do the same people take care of you most of the time?
This facility92/100
Ohio average84/100
Do the people who work here do things the way you want them done?
This facility100/100
Ohio average88/100
Do the people who work here make sure you are comfortable when they provide care or services?
This facility100/100
Ohio average95/100
Do the people who work here check on you often enough to see if you need anything?
This facility100/100
Ohio average81/100
Do you have opportunities to maintain your health and wellness, if you want?
This facility100/100
Ohio average92/100
Do the people who work here do everything they can to protect you from getting sick?
This facility100/100
Ohio average94/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Are you as connected to the community as you want to be?
This facility60/100
Ohio average71/100
Do you have enough opportunities to go on outings and special events?
This facility71/100
Ohio average73/100
Are you able to do the activities offered here, if you want?
This facility83/100
Ohio average93/100
Do you have something to look forward to most days?
This facility83/100
Ohio average77/100
Do you like the activities here?
This facility89/100
Ohio average83/100
Do you feel included in life here?
This facility91/100
Ohio average89/100
Are there enjoyable things to do on the weekends, if you want?
This facility91/100
Ohio average63/100
Do you usually enjoy how you spend your time?
This facility91/100
Ohio average87/100
Do you have plenty of opportunities to do things that are meaningful to you?
This facility92/100
Ohio average83/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you have input on the food that is served?
This facility73/100
Ohio average68/100
Do you look forward to mealtimes?
This facility83/100
Ohio average80/100
Do you like the food here?
This facility91/100
Ohio average81/100
Do you get enough fresh food options here?
This facility92/100
Ohio average81/100
Does the menu change often enough?
This facility92/100
Ohio average77/100
Do you get enough to eat here?
This facility100/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Health Inspection History
Inspections
Total health citations
26
Rank #97 / 203Health citations — State benchmarkedThis home is ranked 97th out of 203 homes in Ohio. Shows this facility's total health deficiency citations benchmarked to the Ohio State average, with a ranking across all 203 OH SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Ohio average 30.9
Citations per inspection
5.2
Rank #155 / 203Citations per inspection — State benchmarkedThis home is ranked 155th out of 203 homes in Ohio. Shows average deficiency citations per CMS inspection for this facility versus the Ohio mean across 203 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Ohio average 4.59
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
24 of 26 citations resulted from standard inspections; and 2 of 26 resulted from complaint investigations.
Breakdown of citation severity (last 7 years)
Critical Health citations
0
100% better than Ohio averageOhio average: 0.3
Serious Health citations
1
Rank #1 / 101Serious citations (G–I) — State benchmarkedThis home is ranked 1st out of 101 homes in Ohio. Shows G–I scope serious health citations for this facility versus other Ohio SNFs. Lower counts rank better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
11% worse than Ohio averageOhio average: 0.9
Citations history (last 7 years)
Quality of Care serious citation
Sep 02, 2025
Corrected
Abuse/Neglect moderate citation
Nov 07, 2024
Corrected
Infection Control moderate citation
Nov 07, 2024
Corrected
Infection Control moderate citation
Nov 07, 2024
Corrected
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff
90
Employees
69
Contractors
21
Staff to resident ratio
2.00:1
7% worse than Ohio average
Avg staff/day
31
Average shift
6.9 hours
15% worse than Ohio average
Total staff hours (quarter)
19,818
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
Total count
16
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
5
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
38
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hoursThis role is partially covered by contractors.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
6.3%
1,249 contractor hours this quarter
Qualified Social Worker: 6
Physical Therapy Aide: 3
Physical Therapy Assistant: 3
Speech Language Pathologist: 3
Certified Nursing Assistant: 2
Respiratory Therapy Technician: 2
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 36 | 2 | 38 | 9,903 | 92 | 100% | 7.3 |
| Registered Nurse | 16 | 0 | 16 | 4,239 | 92 | 100% | 7.4 |
| Licensed Practical Nurse | 5 | 0 | 5 | 973 | 73 | 79% | 7.8 |
| Dietitian | 2 | 0 | 2 | 876 | 79 | 86% | 7.1 |
| Mental Health Service Worker | 4 | 0 | 4 | 699 | 73 | 79% | 7 |
| Nurse Practitioner | 1 | 0 | 1 | 482 | 60 | 65% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 472 | 62 | 67% | 7.6 |
| Physical Therapy Aide | 0 | 3 | 3 | 469 | 63 | 68% | 7.4 |
| Occupational Therapy Aide | 1 | 0 | 1 | 415 | 53 | 58% | 7.8 |
| Speech Language Pathologist | 0 | 3 | 3 | 362 | 67 | 73% | 5.1 |
| Administrator | 2 | 0 | 2 | 294 | 33 | 36% | 7.9 |
| Nurse Aide in Training | 1 | 0 | 1 | 233 | 31 | 34% | 7.5 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 152 | 62 | 67% | 2.5 |
| Physical Therapy Assistant | 0 | 3 | 3 | 121 | 54 | 59% | 2.2 |
| Qualified Social Worker | 0 | 6 | 6 | 103 | 39 | 42% | 2.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 22 | 3 | 3% | 7.2 |
| Medical Director | 0 | 1 | 1 | 5 | 13 | 14% | 0.4 |
38 Certified Nursing Assistant
% of Days
100%
16 Registered Nurse
% of Days
100%
5 Licensed Practical Nurse
% of Days
79%
2 Dietitian
% of Days
86%
4 Mental Health Service Worker
% of Days
79%
1 Nurse Practitioner
% of Days
65%
1 Clinical Nurse Specialist
% of Days
67%
3 Physical Therapy Aide
% of Days
68%
1 Occupational Therapy Aide
% of Days
58%
3 Speech Language Pathologist
% of Days
73%
2 Administrator
% of Days
36%
1 Nurse Aide in Training
% of Days
34%
2 Respiratory Therapy Technician
% of Days
67%
3 Physical Therapy Assistant
% of Days
59%
6 Qualified Social Worker
% of Days
42%
1 Occupational Therapy Assistant
% of Days
3%
1 Medical Director
% of Days
14%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.5
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.5
97% worse than Ohio averageOhio average: 5.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.5
94% worse than Ohio averageOhio average: 12.7
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
13.9%
Percent of long-stay residents whose need for help with daily activities has increased
13.9%
103% worse than Ohio averageOhio average: 6.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
32.1%
Percent of long-stay residents whose ability to move independently worsened
32.1%
261% worse than Ohio averageOhio average: 8.9%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.5%
25% worse than Ohio averageOhio average: 22.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
16% worse than Ohio averageOhio average: 3.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.1%
Percent of long-stay high risk residents with pressure ulcers
4.1%
5% worse than Ohio averageOhio average: 3.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.7%
Percent of long-stay residents with a urinary tract infection
2.7%
392% worse than Ohio averageOhio average: 0.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.4%
Percent of long-stay residents who lose too much weight
3.4%
45% better than Ohio averageOhio average: 6.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
25.7%
Percent of long-stay residents who have depressive symptoms
25.7%
7% worse than Ohio averageOhio average: 24.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
0.0%
Percent of long-stay residents who received an antipsychotic medication
0.0%
100% better than Ohio averageOhio average: 8.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
89.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
89.4%
In line with Ohio averageOhio average: 92.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than Ohio averageOhio average: 94.5%
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
74.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
74.9%
In line with Ohio averageOhio average: 78.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Ohio averageOhio average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
85.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
85.7%
13% better than Ohio averageOhio average: 75.6%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
15.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
15.0%
40% better than Ohio averageOhio average: 25.1%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
5.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
5.2%
58% better than Ohio averageOhio average: 12.5%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Ohio averageOhio average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
54.7%
Percentage of residents at or above expected ability to care for themselves at discharge.
54.7%
In line with Ohio averageOhio average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
56.7%
Rate of successful return to home or community from a skilled nursing facility.
56.7%
12% better than Ohio averageOhio average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
34% of new residents, usually for short-term rehab.
Typical stay
21 days
Private pay
62% of new residents, often for short stays.
Typical stay
3 - 4 months
Medicaid
3% of new residents, often for long-term daily care.
Typical stay
10 - 11 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
45
Medicare
8
17.8% of residents
Medicaid
25
55.6% of residents
Private pay or other
12
26.7% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Willow Brook Christian Home based on CMS SNF Cost Reports.
Occupancy Rate
85.4%
↓ 2.4pp vs 2022
Net Income
-$1.1M
↓ ~$392.1K vs 2022
Total Payroll
$4.3M
↑ ~$163.9K vs 2022
Profit Margin
-16.5%
↓ 6.1pp vs 2022
Finances and operations
Voluntary non-profit community
Operated by a church.
Home revenue
$6.6M
Operating deficit
-$1.1M
Voluntary non-profit community
Operated by a church.
Home revenue
$6.6M Rank #164 / 203Revenue — State benchmarkedThis home is ranked 164th out of 203 homes in Ohio. Shows this facility's annual revenue compared to the Ohio SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating deficit
-$1.1M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #144 / 203Payroll — State benchmarkedThis home is ranked 144th out of 203 homes in Ohio. Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$4.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #144 / 203Payroll — State benchmarkedThis home is ranked 144th out of 203 homes in Ohio. Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$7.7M
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Nicole Ketron, LNHA, serves as Executive Director at Willow Brook Village, part of Willow Brook Christian Communities. She brings leadership and expertise to the community, overseeing operations and ensuring quality care for residents.
Places of interest near Willow Brook Christian Home
12.3 miles from city center
Estimated distance in miles from Columbus's city center to Willow Brook Christian Home's address, calculated via Google Maps.
— 3.32 miles to nearest hospital (Mount Carmel St. Ann's)
Calculate Travel Distance to Willow Brook Christian Home
Add your location
Financial Assistance for
Nursing Home in Ohio
Willow Brook Christian Home is located in Columbus, Ohio.
Here are the financial assistance programs available to residents in Ohio.
Compare Nursing Home around Columbus
The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Filter by care type
| Willow Brook Christian Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Columbus (Olentangy High Bluffs) | 50 | 85.4% | +9% | 3.93 | +93% | +11% | $0 | 26 | 5.2 | 1 | 48 | - | 25 | Phil Barth | $6.6M | $4.3M | 64.3% | 365988 | ||||
| McNaughten Pointe Nursing and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Columbus (Far East) | 135 | 84.1% | +7% | 3.01 | +68% | -15% | $0 | 38 | 5.4 | 2 | 118 | - | 46 | Michael Fatica | $18.5M | $9.2M | 49.6% | 365195 | ||||
| Crown Pointe Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Columbus (Colonial Hills) | 90 | 95.3% | +21% | 2.73 | +5% | -23% | $0 | 35 | 5.0 | 1 | 84 | A+ | 31 | Amanda Meeks | $10.3M | $5.2M | 50.1% | 365929 | ||||
| Ashford of Grove City |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Grove City | 85 | 71.6% | -9% | 4.11 | +3% | +16% | $472.6k | 74 | 4.6 | 7 | 70 | - | 58 | Montgomery Healthcare Consulting LLC | $6.2M | $4.2M | 67.8% | 366150 | ||||
| Columbus Alzheimer Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Columbus (Olentangy Commons) | 99 | 98.6% | +25% | 3.05 | +24% | -14% | $26.7k | 35 | 5.8 | 2 | 98 | - | 45 | - | $12.0M | $4.9M | 40.5% | 365839 |
Frequently Asked Questions about Willow Brook Christian Home
What neighborhood is Willow Brook Christian Home in?
Willow Brook Christian Home is in the Olentangy High Bluffs neighborhood of Columbus.
Who is the Director of Nursing at Willow Brook Christian Home?
Theresa Agyepong is the Director of Nursing at Willow Brook Christian Home.
Is Willow Brook Christian Home in a walkable area?
Willow Brook Christian Home has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the occupancy rate at Willow Brook Christian Home?
Willow Brook Christian Home's occupancy is 85.4%.
What is the best email address for Willow Brook Christian Home?
The team at Willow Brook Christian Home can be reached at [email protected].
Who is the administrator of Willow Brook Christian Home?
Mary Jane Jordan is the administrator of Willow Brook Christian Home.
Has Willow Brook Christian Home had any recent deficiencies or citations?
Willow Brook Christian Home has had 2 recently reported deficiencies.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Contact Us
Published on
Updated on
Feedback
Write a review for Willow Brook Christian Home
Rate your overall experience with this community
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Need Help?
Let us help you or a loved one find the perfect senior home.
