Willow Brook Christian Home
Nursing Home, Assisted Living, Independent Living & Memory Care · Columbus, OH
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Willow Brook Christian Home

Nursing Home, Assisted Living, Independent Living & Memory Care · Columbus, OH
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Willow Brook Christian Home accepts Medicare, Medicaid, and private pay.

Overview of Willow Brook Christian Home

At 94 days average length of stay and 85% occupancy, Willow Brook Christian Home sits in a clear middle range: longer than a short-stay rehab facility, shorter than a traditional long-term care placement. The 50-bed nursing home and assisted living community at 55 Lazelle Rd in Columbus’s Olentangy High Bluffs neighborhood is part of Willow Brook Christian Communities and operates in a faith-based context, 12 miles from the city center with Mount Carmel St. Ann’s about 3 miles out. The area is car-dependent (Walk Score 25).

Total nursing care runs 3 hours and 56 minutes per resident per day. Registered nurses account for 1 hour and 19 minutes of that; nurse aides cover 2 hours and 35 minutes. Rehabilitation services are available on-site, and the facility runs a Transitional Living program. Mental health service workers are part of the staff mix, which is not universal in nursing home settings of this size. An active Resident Council meets regularly.

State inspections have tended to center on medication management, infection control, and care planning and documentation. Medicare, Medicaid, and private pay are all accepted. Administrator Mary Jane Jordan and Director of Nursing Theresa Agyepong lead the clinical and operational side.

What shows is how Willow Brook Christian Home, a mid-sized faith-affiliated nursing home with a 3-month average stay and a staffing model that includes mental health support, is suited to individuals who need skilled nursing or post-acute care and whose families want access to all three major payment pathways.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 5.7% Below OH avg. ▼ 5.7% Below OH avg.OH average: 3.2Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 28.6% Below OH avg. ▼ 28.6% Below OH avg.OH average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 63.8% Above OH avg. ▲ 63.8% Above OH avg.OH average: 2.4Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 14.7% Above OH avg. ▲ 14.7% Above OH avg.OH average: 4.4Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Ohio state averages

Total nursing care / resident Info This home is ranked 53rd out of 210 homes in Ohio for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 56m per day
Rank #53 / 210Nurse hours — State benchmarkedThis home is ranked 53rd out of 210 homes in Ohio. Shows adjusted nurse hours per resident per day benchmarked to the Ohio average, with a ranking across 210 Ohio facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Ohio avg (3h 32m per day)
vs Ohio avg
+11%

2 of 6 metrics below state avg

Standout metric Registered Nurse (RN) is +108% above state avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 1h 19m per day ▲ 108% State avg: 38m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 15m per day ▼ 74% State avg: 58m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 35m per day ▲ 21% State avg: 2h 8m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 38m per day ▲ 11% State avg: 3h 17m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 2m per day ▼ 23% State avg: 3m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 51m per day ▲ 105% State avg: 25m per day · National avg: 29m per day

Capacity and availability

This home usually has availability

Higher occupancy than the Ohio average: 78.7%
Occupancy rate
80% Rank #133 / 211Occupancy rate — State benchmarkedThis home is ranked 133rd out of 211 homes in Ohio. Shows this facility's occupancy rate versus the Ohio average, with its Statewide rank out of 211. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
94 days
Bed community size
50-bed community Rank #227 / 323Bed count — State benchmarkedThis home is ranked 227th out of 323 homes in Ohio. Shows this facility's certified or reported bed count compared to other Ohio facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 25 / 100 Rank #501 / 705Walk Score — State benchmarkedThis home is ranked 501st out of 705 homes in Ohio. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Ohio facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

License Details

Facility TypeResidential Care Facility
StatusActive
CountyFranklin
CMS Certification Number365988

Ownership & Operating Entity

Willow Brook Christian Home is administered by Mary Jane Jordan.

Policies

No pets allowed
Animal Limitations: Animals with current veterinary papers are allowed to visit.
No Smoking
Designated smoking area NOT available
Alcohol Allowed
Honor Cessation OF Nutrition Honor Cessation OF Hydration
Honor DO NOT Resuscitate
Drinking is allowed in the residents room with permission from physician.

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingTHERESA AGYEPONG

Therapy & Rehabilitation

1 service
Rehabilitation Services

Contact Information

Fax(614) 885-8476

Amenities & Lifestyle

Specific ProgramsIndependent Retirement Living, Transitional Living

Contact Willow Brook Christian Home

Inspection History

In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.

Since 2019 · 7 years of data 2 citations

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. Ohio state average
Overall vs. OH average 0 Worse No metrics in this bucket. 2 At Avg Metrics at Ohio average:
• Total citations (at OH avg)
• Citations per year (at OH avg)
0 Better No metrics in this bucket.
Latest Inspection August 20, 2025

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityOH Averagevs. OH Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 22 This facility has total citations in line with the Ohio average (2 vs. OH avg 2).— At avg
Citations per year Info Average citations per year since 2019. 0.30.3 This facility has citations per year in line with the Ohio average (0.3 vs. OH avg 0.3).— At avg

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • December 23, 2025 complaint investigation found two deficiencies for failing to timely report and investigate a skin tear injury, with no evidence of abuse but delayed reporting noted.
  • September 2, 2025 complaint investigation identified one deficiency for failure to use appropriate slings and maintain mechanical lifts, causing multiple rib fractures and a laceration to residents.
  • November 7, 2024 annual inspection cited 12 deficiencies including unsafe oxygen storage, improper medication administration, incomplete care plans, and poor infection control practices with glucometers.

Resident satisfaction survey results

Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.

Average score

84 / 100

Ohio average: 86 / 100

2022 – 2023 Period

Care and services

82 / 100

Ohio average: 89 / 100

Environment

89 / 100

Ohio average: 95 / 100

Moving in

70 / 100

Ohio average: 82 / 100

Facility culture

79 / 100

Ohio average: 86 / 100

Caregivers

91 / 100

Ohio average: 89 / 100

Spending time

85 / 100

Ohio average: 80 / 100

Meals and dining

89 / 100

Ohio average: 81 / 100

Health Inspection History

Inspections since 2019
Total health inspections 5

Ohio average 6.7


Last Health inspection on Sep 2025

Total health citations
26 Rank #99 / 210Health citations — State benchmarkedThis home is ranked 99th out of 210 homes in Ohio. Shows this facility's total health deficiency citations benchmarked to the Ohio State average, with a ranking across all 210 OH facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Ohio average 30.9

Citations per inspection
5.2 Rank #160 / 210Citations per inspection — State benchmarkedThis home is ranked 160th out of 210 homes in Ohio. Shows average deficiency citations per CMS inspection for this facility versus the Ohio mean across 210 facilities with citation data. Lower is better.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Ohio average 4.59


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

24 of 26 citations resulted from standard inspections; and 2 of 26 resulted from complaint investigations.

Breakdown of citation severity (last 7 years)
Critical health citations
0
100% better than Ohio average

Ohio average: 0.3


Serious health citations
1
11% worse than Ohio average

Ohio average: 0.9

0 critical citations Ohio average: 0.3

1 serious citation Ohio average: 0.9

24 moderate citations Ohio average: 29

1 minor citation Ohio average: 0.7
Citations history (last 7 years)
Quality of Care serious citation Sep 02, 2025
Corrected

Abuse/Neglect moderate citation Nov 07, 2024
Corrected

Infection Control moderate citation Nov 07, 2024
Corrected

Infection Control moderate citation Nov 07, 2024
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 90
Employees 69
Contractors 21
Staff to resident ratio 2.00 : 1
0% compared with Ohio average
Ohio average ratio: 2.04 : 1 Ohio average ratio: 2.04 : 1See full Ohio ranking
Avg staff/day 31
Average shift 6.9 hours
15% worse than Ohio average
Ohio average: 8.1 hours Ohio average shift: 8.1 hoursSee full Ohio ranking
Total staff hours (quarter) 19,818

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 16 RN Staff are full-time employees. No contractors work on this role. 16
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 5 LPN Staff are full-time employees. No contractors work on this role. 5
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 38 total: 36 full-time employees and 2 contractors. 38
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.3 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

6.3%

1,249 contractor hours this quarter

Qualified Social Worker: 6 Physical Therapy Aide: 3 Physical Therapy Assistant: 3 Speech Language Pathologist: 3 Certified Nursing Assistant: 2 Respiratory Therapy Technician: 2 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant362389,90392100%7.3
Registered Nurse160164,23992100%7.4
Licensed Practical Nurse5059737379%7.8
Dietitian2028767986%7.1
Mental Health Service Worker4046997379%7
Nurse Practitioner1014826065%8
Clinical Nurse Specialist1014726267%7.6
Physical Therapy Aide0334696368%7.4
Occupational Therapy Aide1014155358%7.8
Speech Language Pathologist0333626773%5.1
Administrator2022943336%7.9
Nurse Aide in Training1012333134%7.5
Respiratory Therapy Technician0221526267%2.5
Physical Therapy Assistant0331215459%2.2
Qualified Social Worker0661033942%2.5
Occupational Therapy Assistant0112233%7.2
Medical Director01151314%0.4
38 Certified Nursing Assistant
% of Days 100%
16 Registered Nurse
% of Days 100%
5 Licensed Practical Nurse
% of Days 79%
2 Dietitian
% of Days 86%
4 Mental Health Service Worker
% of Days 79%
1 Nurse Practitioner
% of Days 65%
1 Clinical Nurse Specialist
% of Days 67%
3 Physical Therapy Aide
% of Days 68%
1 Occupational Therapy Aide
% of Days 58%
3 Speech Language Pathologist
% of Days 73%
2 Administrator
% of Days 36%
1 Nurse Aide in Training
% of Days 34%
2 Respiratory Therapy Technician
% of Days 67%
3 Physical Therapy Assistant
% of Days 59%
6 Qualified Social Worker
% of Days 42%
1 Occupational Therapy Assistant
% of Days 3%
1 Medical Director
% of Days 14%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 11.5
97% worse than Ohio average

Ohio average: 5.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 24.5
94% worse than Ohio average

Ohio average: 12.7

Long-stay resident measures
Significantly above average Ohio avg: 4.7 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 13.9%
103% worse than Ohio average

Ohio average: 6.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 32.1%
261% worse than Ohio average

Ohio average: 8.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 27.5%
25% worse than Ohio average

Ohio average: 22.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.0%
16% worse than Ohio average

Ohio average: 3.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.1%
5% worse than Ohio average

Ohio average: 3.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.7%
392% worse than Ohio average

Ohio average: 0.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.4%
45% better than Ohio average

Ohio average: 6.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 25.7%
7% worse than Ohio average

Ohio average: 24.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 0.0%
100% better than Ohio average

Ohio average: 8.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 89.4%
In line with Ohio average

Ohio average: 92.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
6% better than Ohio average

Ohio average: 94.5%

Short-stay resident measures
Significantly above average Ohio avg: 2.4 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 74.9%
In line with Ohio average

Ohio average: 78.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Ohio average

Ohio average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 85.7%
13% better than Ohio average

Ohio average: 75.6%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 15.0%
40% better than Ohio average

Ohio average: 25.1%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 5.2%
58% better than Ohio average

Ohio average: 12.5%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Ohio average

Ohio average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 54.7%
In line with Ohio average

Ohio average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 56.7%
12% better than Ohio average

Ohio average: 50.6%

Breakdown by payment type

Medicare

34% of new residents, usually for short-term rehab.

Typical stay 21 days

Private pay

62% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

3% of new residents, often for long-term daily care.

Typical stay 10 - 11 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 45
Medicare
8
17.8% of residents
Medicaid
25
55.6% of residents
Private pay or other
12
26.7% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Nonprofit
Church Related
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$4.5M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.3M
Nonprofit Church Related
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$4.5M Rank #171 / 210Revenue — State benchmarkedThis home is ranked 171st out of 210 homes in Ohio. Shows this facility's annual revenue compared to the Ohio average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.3M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$273.8K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #149 / 210Payroll — State benchmarkedThis home is ranked 149th out of 210 homes in Ohio. Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$4.0M 88.8% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #19 / 210Payroll % — State benchmarkedThis home is ranked 19th out of 210 homes in Ohio. Shows payroll as a percentage of revenue versus the Ohio average. Well-run Ohio facilities typically land around 54–64% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$1.8M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$5.9M

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (62% of admissions), and a typical private pay stay runs around 3 - 4 months.

Admissions
173 total

Coverage residents most often arrive under.

Medicare 34%
Private pay 62%
Medicaid 3%
Discharges
166 total

Coverage residents most often leave under.

Medicare 30%
Private pay 66%
Medicaid 4%

Managed by Nicole Ketron

Executive Director

Nicole Ketron, LNHA, serves as Executive Director at Willow Brook Village, part of Willow Brook Christian Communities. She brings leadership and expertise to the community, overseeing operations and ensuring quality care for residents.

Places of interest near Willow Brook Christian Home

Address 12.3 miles from city center Info Estimated distance in miles from Columbus's city center to Willow Brook Christian Home's address, calculated via Google Maps. — 3.32 miles to nearest hospital (Mount Carmel St. Ann's)

Calculate Travel Distance to Willow Brook Christian Home

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Address

Compare Nursing Homes around Columbus

The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.

5 facilities compared · CMS & OH Dept. of Health data

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NH
AL
IL
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40
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Rank #265 / 323
80.0%
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OH AVG 78.7%
Rank #133 / 211
+2%
5.68
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11
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5.5
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-32A+
30
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Lynn Borton
$3.8M
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70.5%
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365671
Ohio Living Westminster – Thurber
NH
AL
IL
MC
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73
Facility 73
OH AVG 78
Rank #166 / 323
39.7%
Facility 39.7%
OH AVG 78.7%
Rank #206 / 211
-50%
5.17
Facility 5.17
OH AVG 3.54
Rank #13 / 210
+14%+46%
$14.7k
Facility $14.7k
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22
Facility 22
OH AVG 30.9
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3.7
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230A+
71
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OH AVG 40
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Sydney Mcbride
$4.5M
Facility $4.5M
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Rank #181 / 210
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Facility $2.9M
OH AVG $3.9M
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65.1%
Facility 65.1%
OH AVG 40.2%
Rank #100 / 210
365416
Crown Pointe Care Center
NH
MC
PC
Columbus (Colonial Hills)
90
Facility 90
OH AVG 78
Rank #113 / 323
98.9%
Facility 98.9%
OH AVG 78.7%
Rank #26 / 211
+26%
2.73
Facility 2.73
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+5%-23%
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35
Facility 35
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31
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Amanda Meeks
$10.1M
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50.8%
Facility 50.8%
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365929
The Villas of Scioto
NH
HC
IL
Columbus (South Columbus)
47
Facility 47
OH AVG 78
Rank #240 / 323
90.4%
Facility 90.4%
OH AVG 78.7%
Rank #66 / 211
+15%
3.24
Facility 3.24
OH AVG 3.54
Rank #150 / 210
-24%-9%
$0
Facility $0
OH AVG $74.0k
Rank #1 / 211
19
Facility 19
OH AVG 30.9
Rank #62 / 210
4.8
Facility 4.8
OH AVG 4.6
Rank #142 / 210
-44A+
31
Facility 31
OH AVG 40
Rank #433 / 705
-
$4.0M
Facility $4.0M
OH AVG $10.1M
Rank #196 / 210
$2.7M
Facility $2.7M
OH AVG $3.9M
Rank #197 / 210
68%
Facility 68%
OH AVG 40.2%
Rank #37 / 210
366203
Willow Brook Christian Home
NH
AL
IL
MC
Columbus (Olentangy High Bluffs)
50
Facility 50
OH AVG 78
Rank #227 / 323
80.0%
Facility 80.0%
OH AVG 78.7%
Rank #133 / 211
+2%
3.93
Facility 3.93
OH AVG 3.54
Rank #53 / 210
+93%+11%
$0
Facility $0
OH AVG $74.0k
Rank #1 / 211
26
Facility 26
OH AVG 30.9
Rank #99 / 210
5.2
Facility 5.2
OH AVG 4.6
Rank #160 / 210
143-
25
Facility 25
OH AVG 40
Rank #501 / 705
Phil Barth
$4.5M
Facility $4.5M
OH AVG $10.1M
Rank #171 / 210
$4.0M
Facility $4.0M
OH AVG $3.9M
Rank #149 / 210
88.8%
Facility 88.8%
OH AVG 40.2%
Rank #19 / 210
365988

Financial Assistance for
Nursing Home in Ohio

Willow Brook Christian Home is located in Columbus, Ohio.
Here are the financial assistance programs available to residents in Ohio.

Get Financial aid guidance

PASSPORT Waiver

Ohio Medicaid PASSPORT

Age 60+
General Ohio resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
OH

Administered through regional agencies; waitlists possible.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Ohio Home Care Program (non-Medicaid)

OH HCP

Age 60+
General Ohio resident, at risk of decline.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
OH

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Assisted Living Waiver (ALW)

Ohio Assisted Living Waiver

Age 21+ (65+ prioritized)
General OH resident, Medicaid-eligible, NFLOC.
Income Limits (2025) ~$2,829/month (individual); QIT required.
Asset Limits $2,000 (individual), $3,000 (couple).
OH

Covers ~300 facilities; room/board not included (separate cost).

Benefits
Personal care Meals Medication management Transportation (~$3,000-$4,000/month value)

Program of All-Inclusive Care for the Elderly (PACE)

Ohio PACE (e.g., McGregor PACE)

Age 55+
General OH resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
OH

Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Ohio Medicare Savings Program

Age 65+ or disabled
General OH resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
OH

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Home Energy Assistance Program (HEAP)

Ohio HEAP

Age 60+ prioritized
General OH resident, low-income household.
Income Limits (2025) ~$3,970/month individual, 185% FPL
Asset Limits Not assessed; income-focused.
OH

Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.

Benefits
Heating/cooling aid ($300-$1,000/season) Emergency aid ($500 max)

Family Caregiver Support Program (FCSP)

Ohio Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
OH

12 AAAs; rural/low-income priority; volunteer respite option.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Ohio VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General OH resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
OH

High veteran demand; supports care in multiple settings.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Homestead Exemption

Ohio Homestead Exemption

Age 65+ (or disabled)
General OH resident, homeowner, low-income.
Income Limits (2025) ~$38,500/year individual, adjusted annually
Asset Limits Not assessed; home ownership required.
OH

Reduces taxable value by $25,000; applies to primary residence.

Benefits
Tax reduction (~$400-$800/year avg., varies by county)

Save the Dream Ohio (Homeowner Assistance Fund)

Ohio Save the Dream

Age 60+ prioritized
General OH resident, homeowner, hardship post-Jan 21, 2020.
Income Limits (2025) ~$147,600/year family of 4, 150% AMI; varies by county
Asset Limits Not assessed; hardship-focused.
OH

Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.

Benefits
Mortgage aid ($25,000 max) Utility/property tax aid ($5,000 avg.)

Frequently Asked Questions about Willow Brook Christian Home

What neighborhood is Willow Brook Christian Home in?

Willow Brook Christian Home is in the Olentangy High Bluffs neighborhood of Columbus.

Who is the Director of Nursing at Willow Brook Christian Home?

Theresa Agyepong is the Director of Nursing at Willow Brook Christian Home.

Is Willow Brook Christian Home in a walkable area?

Willow Brook Christian Home has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Willow Brook Christian Home?

Willow Brook Christian Home's occupancy is 85.4%.

What is the best email address for Willow Brook Christian Home?

The team at Willow Brook Christian Home can be reached at [email protected].

Does Willow Brook Christian Home operate as a for-profit or non-profit?

Willow Brook Christian Home is registered as a non-profit in OH.

Who is the administrator of Willow Brook Christian Home?

Mary Jane Jordan is the administrator of Willow Brook Christian Home.

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