Occupancy rate
45%
In line with Wisconsin averageMostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Willow Ridge Healthcare
Nursing Home in Wisconsin
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Willow Ridge Healthcare
Nursing Home in Wisconsin
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Willow Ridge Healthcare is a skilled nursing facility located in Amery, Wisconsin. It offers rehabilitation therapy, skilled nursing, and assisted living services. The facility is committed to providing quality care and a supportive environment for its residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 15m per day
vs Wisconsin avg
+0%
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
83
Avg. Length of Stay
193 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
25% of new residents, usually for short-term rehab.
Typical stay
2 months
Private pay
50% of new residents, often for short stays.
Typical stay
3 months
Medicaid
25% of new residents, often for long-term daily care.
Typical stay
1 years
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$4.8M
Profit
$245.0K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$4.8M
Profit
$245.0K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$2.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$4.6M
83-bed community
A larger shared setting that may offer more common spaces and organized community services.
25 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
In line with Wisconsin averageOccupied beds
37 / 83
Average residents
54 per day
Facility TypeSkilled Care
CountyPolk
CMS Certification Number525402
Certification TypeTitle 18 SNF Title 19 NF
AccreditationsAmerican Healthcare Association Bronze National Quality Award
Willow Ridge Healthcare is administrated by Mason May.
Owner NameWILLOW RIDGE HEALTHCARE FACILITIES LLC
Profit StatusLIMITED LIABILITY COMPANY
Staffing
Key information about the people who lead and staff this community.
ContactZach Haag
Rehabilitation Services
Skilled Nursing
Fax(715) 268-6361
Guest Meals
Guest Wi-Fi
Outdoor Patio Area
Library
Private Rooms Available
Housekeeping
Laundry
Cable-Ready Rooms
Recreational Lounge Areas
Specific ProgramsRehabilitation Therapy, Skilled Nursing, Restorative Nursing, Assisted Living, Payment, Rehabilitation, Physical Therapy, Occupational Therapy, Speech Therapy, Respiratory Therapy, Amenities, Activities, Testimonials, Admissions
Food DescriptionChef and Dietician directed menus with alternate menu items for lunch and dinner.
Health Inspection History
Inspections
Total health inspections
6
Wisconsin average 6
Last Health inspection on Jul 2025
Total health citations
19
Wisconsin average 27.3
Citations per inspection
3.17
Wisconsin average 4.19
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
14 of 19 citations resulted from standard inspections; and 5 of 19 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Wisconsin averageWisconsin average: 0.9
Serious Health citations
2
2
67% worse than Wisconsin averageWisconsin average: 1.2
0 critical citations
2 serious citations
17 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jul 30, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jul 30, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jul 30, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jul 30, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Jul 30, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Jul 30, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 30, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 30, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Wisconsin The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
Filter by care type
| Willow Ridge Healthcare |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Amery (Town Of Black Brook) | - | 83 | A+ | - | - |
| A Colfax Senior Living LLC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Colfax | - | 58 | - | - | - |
| Achievements |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Union Grove | - | 50 | - | - | - |
| Alden Estates of Jefferson |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Jefferson | - | 120 | - | - | - |
| Alden Meadow Park Health Care Center, Inc |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Clinton | - | 94 | - | - | - |
Financial Assistance for
Nursing Home in Wisconsin
Get Financial aid guidance
Places of interest near Willow Ridge Healthcare
0.0 miles from city center
Estimated distance in miles from AMERY's city center to Willow Ridge Healthcare's address, calculated via Google Maps.
Calculate Travel Distance to Willow Ridge Healthcare
Add your location
Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
64
Employees
47
Contractors
17
Staff to resident ratio
2.46:1
0% compared with Wisconsin averageWisconsin average ratio: 2.41:1
Avg staff/day
19
Average shift
7.3 hours
0% compared with Wisconsin averageWisconsin average: 7.3 hours
Total staff hours (quarter)
12,667
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
8
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
7
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
26
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
7.2%
909 contractor hours this quarter
Qualified Social Worker: 4
Certified Nursing Assistant: 2
Physical Therapy Assistant: 2
Medical Director: 2
Speech Language Pathologist: 1
Nurse Practitioner: 1
Registered Nurse: 1
Respiratory Therapy Technician: 1
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
Physical Therapy Aide: 1
Staff by category
| Certified Nursing Assistant | 24 | 2 | 26 | 5,708 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 7 | 0 | 7 | 2,619 | 91 | 100% | 8.5 |
| Registered Nurse | 7 | 1 | 8 | 1,489 | 91 | 100% | 7.6 |
| Other Dietary Services Staff | 2 | 0 | 2 | 697 | 87 | 96% | 6 |
| Administrator | 1 | 0 | 1 | 573 | 64 | 70% | 8.9 |
| Nurse Practitioner | 1 | 1 | 2 | 502 | 62 | 68% | 8.1 |
| Physical Therapy Assistant | 0 | 2 | 2 | 307 | 64 | 70% | 4.7 |
| Dietitian | 2 | 0 | 2 | 227 | 49 | 54% | 4.6 |
| Dental Services Staff | 1 | 0 | 1 | 157 | 24 | 26% | 6.5 |
| Speech Language Pathologist | 0 | 1 | 1 | 101 | 45 | 49% | 2.2 |
| Qualified Social Worker | 0 | 4 | 4 | 93 | 37 | 41% | 2.3 |
| RN Director of Nursing | 1 | 0 | 1 | 72 | 9 | 10% | 8 |
| Medication Aide/Technician | 1 | 0 | 1 | 34 | 4 | 4% | 8.5 |
| Occupational Therapy Aide | 0 | 1 | 1 | 30 | 10 | 11% | 3 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 27 | 16 | 18% | 1.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 19 | 3 | 3% | 6.3 |
| Medical Director | 0 | 2 | 2 | 9 | 6 | 7% | 1.5 |
| Physical Therapy Aide | 0 | 1 | 1 | 4 | 1 | 1% | 4 |
26 Certified Nursing Assistant
% of Days
100%
7 Licensed Practical Nurse
% of Days
100%
8 Registered Nurse
% of Days
100%
2 Other Dietary Services Staff
% of Days
96%
1 Administrator
% of Days
70%
2 Nurse Practitioner
% of Days
68%
2 Physical Therapy Assistant
% of Days
70%
2 Dietitian
% of Days
54%
1 Dental Services Staff
% of Days
26%
1 Speech Language Pathologist
% of Days
49%
4 Qualified Social Worker
% of Days
41%
1 RN Director of Nursing
% of Days
10%
1 Medication Aide/Technician
% of Days
4%
1 Occupational Therapy Aide
% of Days
11%
1 Respiratory Therapy Technician
% of Days
18%
1 Occupational Therapy Assistant
% of Days
3%
2 Medical Director
% of Days
7%
1 Physical Therapy Aide
% of Days
1%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
26
Medicare
1
3.8% of residents
Medicaid
20
76.9% of residents
Private pay or other
5
19.2% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.1
22% better than Wisconsin averageWisconsin average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.5
34% better than Wisconsin averageWisconsin average: 22.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
16.3%
Percent of long-stay residents whose need for help with daily activities has increased
16.3%
7% better than Wisconsin averageWisconsin average: 17.6%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
17.4%
Percent of long-stay residents whose ability to move independently worsened
17.4%
24% better than Wisconsin averageWisconsin average: 22.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
9.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
9.8%
62% better than Wisconsin averageWisconsin average: 26.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Wisconsin averageWisconsin average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.0%
Percent of long-stay high risk residents with pressure ulcers
5.0%
9% better than Wisconsin averageWisconsin average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.7%
Percent of long-stay residents with a urinary tract infection
2.7%
15% better than Wisconsin averageWisconsin average: 3.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.0%
Percent of long-stay residents who lose too much weight
2.0%
59% better than Wisconsin averageWisconsin average: 4.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Wisconsin averageWisconsin average: 5.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
32.7%
Percent of long-stay residents who received an antipsychotic medication
32.7%
103% worse than Wisconsin averageWisconsin average: 16.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Wisconsin averageWisconsin average: 95.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.7%
In line with Wisconsin averageWisconsin average: 95.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
13% better than Wisconsin averageWisconsin average: 87.3%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Wisconsin averageWisconsin average: 1.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Willow Ridge Healthcare based on CMS SNF Cost Reports.
Occupancy Rate
44.5%
↑ 3.9pp vs 2022
Net Income
$245.0K
↑ ~$941.0K vs 2022
Total Payroll
$2.9M
↑ ~$122.5K vs 2022
Profit Margin
5.1%
↑ 24.9pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Contact Us
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at Willow Ridge Healthcare
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Feedback
Write a review for Willow Ridge Healthcare
Rate your overall experience with this community
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Need Help?
Let us help you or a loved one find the perfect senior home.
