Willowbrook Post Acute
Nursing Home, Palliative Care & Skilled Nursing · Pendleton, OR
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Willowbrook Post Acute

Nursing Home, Palliative Care & Skilled Nursing · Pendleton, OR
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Willowbrook Post Acute accepts Medicare, Medicaid, and private pay.

Overview of Willowbrook Post Acute

Willowbrook Post Acute is a skilled nursing and rehabilitation facility located in Pendleton, Oregon. The team is committed to providing high-quality care in a safe environment, ensuring residents feel secure and comfortable. They offer a wide range of services and amenities to support recovery and rehabilitation.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 66.7% Below OR avg. ▼ 66.7% Below OR avg.OR average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 63.8% Below OR avg. ▼ 63.8% Below OR avg.OR average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 73.1% Below OR avg. ▼ 73.1% Below OR avg.OR average: 3.7Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 12.9% Below OR avg. ▼ 12.9% Below OR avg.OR average: 3.4Click the badge to see the full State ranking.Click here to see the full State ranking.
By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 59 Rank #64 / 94Bed count — State benchmarkedThis home is ranked 64th out of 94 homes we track in Oregon for bed count. Shows this facility's certified or reported bed count compared to other Oregon facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A newer community that may feature more recent facilities and programs. This is the number of years in operation under current management. Rank #72 / 85Years in operation — State benchmarkedThis home is ranked 72nd out of 85 homes we track in Oregon for years in operation. Shows how long this facility has been in operation compared to other Oregon facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
1 year
Walk Score Info Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk. Rank #15 / 100Walk Score — State benchmarkedThis home is ranked 15th out of 100 homes we track in Oregon for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Oregon facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
84 / 100
Occupancy rate Info Occupancy between 85% and 95% suggests balanced demand. Rank #15 / 67Occupancy rate — State benchmarkedThis home is ranked 15th out of 67 homes we track in Oregon for occupancy. Shows this facility's occupancy rate versus the Oregon average, with its Statewide rank out of 67. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
89.8% This home usually has limited availability
Higher than the Oregon average: 74.9%
Occupied beds
53 / 59
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
73 days

About this community

Awards

4-Star Staffing Medicare Rating

License Details

Facility TypeNursing Facility
StatusActive
IssuanceSeptember 1, 2024
CountyUmatilla
CMS Certification Number385201

Ownership & Operating Entity

Willowbrook Post Acute is administered by Nicholas Baker.

Owner NameWillowbrook Snf Healthcare, LLC

Therapy & Rehabilitation

2 services
Rehabilitation Services
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Contact Information

Fax(360) 314-1202

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Transportation
Activities
Specific ProgramsJoint Replacement & Orthopedic Rehabilitation, Stroke Rehabilitation, Cardiac Rehabilitation (CHF Protocol), Fall Prevention and Balance Programs, Pulmonary Care, Post-Operative Care, Pain Management, Intravenous/Infusion Therapy, Vascular Wound Management, Renal Disease Services, Digestive Disease Services, Tracheostomy Care, Physical, Occupational, and Speech Therapy Services, Cancer Recovery, Bariatric Care and Services, Nutrition/Dietary Services, Pharmacy, Laboratory, and X-ray Services, Coordinated Palliative and Hospice Care
Operating Hours24/7

Contact Willowbrook Post Acute

CMS Health Inspection History

ALM Inspection Grade Unavailable

Not published

We don't have enough verified data to publish an inspection grade for this facility — a missing grade reflects what we've been able to verify, not the facility's quality.

ALM Inspection Grade unavailable: limited inspection data.
Inspections Since 2019 · 7 years of data

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Total health inspections 6

Oregon average 5.2


Last Health inspection on Apr 2026

Total health citations
43 Rank #48 / 78Health citations — State benchmarkedThis home is ranked 48th out of 78 homes we track in Oregon for health citations. Shows this facility's total health deficiency citations benchmarked to the Oregon State average, with a ranking across all 78 OR facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Oregon average 34

Citations per inspection
7.17 Rank #65 / 78Citations per inspection — State benchmarkedThis home is ranked 65th out of 78 homes we track in Oregon for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Oregon mean across 78 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Oregon average 6.6


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

29 of 43 citations resulted from standard inspections; 10 of 43 resulted from complaint investigations; and 4 of 43 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 7 years)
Critical health citations
3
650% worse than Oregon average

Oregon average: 0.4


Serious health citations
1
9% better than Oregon average

Oregon average: 1.1

3 critical citations Oregon average: 0.4

1 serious citation Oregon average: 1.1

38 moderate citations Oregon average: 32.3

1 minor citation Oregon average: 0.2
Citations history (last 7 years)
Resident Rights moderate citation Apr 21, 2026
Corrected

Pharmacy moderate citation Mar 19, 2026
Corrected

Quality of Care moderate citation Mar 19, 2026
Corrected

Abuse/Neglect moderate citation Aug 22, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 92
Employees 75
Contractors 17
Staff to resident ratio 2.19 : 1
25% fewer staff per resident than Oregon average
Oregon average ratio: 2.93 : 1 Oregon average ratio: 2.93 : 1See full Oregon ranking
Avg staff/day 31
Average shift 7.9 hours
0% compared with Oregon average
Oregon average: 7.8 hours Oregon average shift: 7.8 hoursSee full Oregon ranking
Total staff hours (quarter) 22,670

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 7 RN Staff are full-time employees. No contractors work on this role. 7
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.8 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 6 total: 5 full-time employees and 1 contractor. 6
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.2 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 49 total: 34 full-time employees and 15 contractors. 49
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

7.7%

1,748 contractor hours this quarter

Certified Nursing Assistant: 15 Licensed Practical Nurse: 1 Other Physician: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant34154911,59892100%7.5
Registered Nurse7072,55592100%9.8
Licensed Practical Nurse5162,3698795%10.2
Medication Aide/Technician5051,78892100%8.7
Nurse Aide in Training7077353134%7.6
Clinical Nurse Specialist2025886571%7.4
Nurse Practitioner1015126470%8
Administrator2025046368%8
Qualified Activities Professional1014836773%7.2
Dietitian1014826267%7.8
Speech Language Pathologist2023865358%7.1
Respiratory Therapy Technician3033334650%7
Dental Services Staff2022783639%7.7
Physical Therapy Assistant10131910%3.4
Qualified Social Worker202201011%2
Other Physician011822%4
49 Certified Nursing Assistant
% of Days 100%
7 Registered Nurse
% of Days 100%
6 Licensed Practical Nurse
% of Days 95%
5 Medication Aide/Technician
% of Days 100%

Penalties and fines

Includes penalties issued in 2023-2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $81K Rank #76 / 84Federal fines — State benchmarkedThis home is ranked 76th out of 84 homes we track in Oregon for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Oregon average among facilities with fines, and where it ranks among 84 facilities in the pool. Lower total dollars mean a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
35% higher than Oregon average

Oregon average: $60K

Number of fines 2
18% more fines than Oregon average

Oregon average: 1.7

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Oregon average

Oregon average: 0.1

Fines amount comparison
Fines amount comparison
This facility $81K
Oregon average $60K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

2 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. May 17, 2024
$61K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Dec 7, 2023
$19K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 14.9
42% worse than Oregon average

Oregon average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 32.7
55% worse than Oregon average

Oregon average: 21.1

Long-stay resident measures
Average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 21.1%
29% worse than Oregon average

Oregon average: 16.3%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 42.7%
71% worse than Oregon average

Oregon average: 24.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 34.2%
51% worse than Oregon average

Oregon average: 22.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.9%
24% worse than Oregon average

Oregon average: 2.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.9%
29% better than Oregon average

Oregon average: 6.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.2%
8% worse than Oregon average

Oregon average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.1%
42% better than Oregon average

Oregon average: 5.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 3.3%
30% better than Oregon average

Oregon average: 4.6%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 17.1%
29% worse than Oregon average

Oregon average: 13.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.5%
In line with Oregon average

Oregon average: 95.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.4%
In line with Oregon average

Oregon average: 95.2%

Short-stay resident measures
Below average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 90.1%
5% better than Oregon average

Oregon average: 86.2%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.2%
37% better than Oregon average

Oregon average: 1.8%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 77.9%
In line with Oregon average

Oregon average: 81.2%

Breakdown by payment type

Medicare

61% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

18% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

20% of new residents, often for long-term daily care.

Typical stay 7 - 8 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 42
Medicare
12
28.6% of residents
Medicaid
24
57.1% of residents
Private pay or other
6
14.3% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a business corporation.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$7.2M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$816.1K
For-profit Operated by a business corporation.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$7.2M Rank #57 / 64Net patient revenue — State benchmarkedThis home is ranked 57th out of 64 homes we track in Oregon. Shows this facility's net patient revenue compared to the Oregon average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$816.1K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$119.3K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #53 / 64Payroll costs — State benchmarkedThis home is ranked 53rd out of 64 homes we track in Oregon. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Oregon average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$3.5M 48.8% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #31 / 64Payroll % of net patient revenue — State benchmarkedThis home is ranked 31st out of 64 homes we track in Oregon. Shows payroll as a percentage of net patient revenue versus the Oregon average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$2.9M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$6.4M

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (61% of admissions), and a typical Medicare stay runs around 25 days.

Admissions
184 total

Coverage residents most often arrive under.

Medicare 61%
Private pay 18%
Medicaid 20%
Discharges
181 total

Coverage residents most often leave under.

Medicare 48%
Private pay 21%
Medicaid 31%

Places of interest near Willowbrook Post Acute

Address 0.0 miles from city center Info Estimated distance in miles from Pendleton's city center to Willowbrook Post Acute's address, calculated via Google Maps.

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Info below is compiled from CMS reports & the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Oregon average is: 49.5% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Mission Nursing and Rehabilitation Center
NH
MC
SNF
Mission
170
Facility 170
TX AVG 108
Rank #18 / 255
57.4%
Facility 57.4%
TX AVG 71.2%
Rank #132 / 162
-19%
3.09
Facility 3.09
TX AVG 3.63
Rank #161 / 234
+32%-15%
$8.2k
Facility $8.2k
TX AVG $81.8k
Rank #70 / 237
24
Facility 24
TX AVG 25.9
Rank #99 / 234
3.0
Facility 3.0
TX AVG 3.7
Rank #67 / 234
198-
20
Facility 20
TX AVG 43
Rank #232 / 276
Hmg Park Manor Of Mission, LLC
$8.5MFiscal year ending 08/2024
Facility $8.5MFiscal year ending 08/2024
TX AVG $9.4M
Rank #113 / 218
$3.5MFiscal year ending 08/2024
Facility $3.5MFiscal year ending 08/2024
TX AVG $5.4M
Rank #167 / 218
41%Fiscal year ending 08/2024
Facility 41%Fiscal year ending 08/2024
TX AVG 71.6%
Rank #184 / 199
455761
Willowbrook Post Acute
NH
PC
SNF
Pendleton59 89.8% +20%- -17%-$80.8k437.2453- 84 Willowbrook Snf Healthcare, LLC$7.2MFiscal year ending 12/2023$3.5MFiscal year ending 12/202348.8%Fiscal year ending 12/2023385201

Rank badges are statewide: each nursing home is ranked against every TX nursing home we track that reports that metric, not just the 2 on this page. See how we rank facilities

Financial Assistance for
Nursing Home in Oregon

Willowbrook Post Acute is located in Pendleton, Oregon.
Here are the financial assistance programs available to residents in Oregon.

Get Financial aid guidance

Oregon Project Independence (OPI)

OPI

Age 60+
General Oregon resident, at risk of nursing home but not Medicaid-eligible.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
OR

Cost-sharing required; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Oregon Medicaid Community-Based Care

OR Medicaid CBC

Age 65+ or disabled
General Oregon resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
OR

High demand in urban areas (e.g., Portland).

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Program of All-Inclusive Care for the Elderly (PACE)

Oregon PACE (e.g., Providence ElderPlace)

Age 55+
General OR resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
OR

Available in 11 counties (e.g., Multnomah, Washington); Providence ElderPlace dominant provider.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Oregon Medicare Savings Program

Age 65+ or disabled
General OR resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
OR

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Oregon Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; OR resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
OR

15 regions; rural priority; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Oregon VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General OR resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
OR

High veteran demand; Oregon Veterans’ Homes option.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Senior Property Tax Deferral Program

Oregon Property Tax Deferral for Disabled and Senior Citizens

Age 62+
General OR resident, homeowner 5+ years, low-income.
Income Limits (2025) ~$58,000/year household, adjusted annually
Asset Limits Home value < county median; equity > 15%.
OR

Deferred taxes accrue 6% interest; repaid upon sale/death.

Benefits
Tax deferral (~$1,000-$3,000/year avg., varies by county)

Elderly Nutrition Program (ENP)

Oregon Elderly Nutrition Program

Age 60+
General OR resident (or spouse of any age); no income limit.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
OR

Includes Meals on Wheels; prioritizes homebound/low-income.

Benefits
Home-delivered or congregate meals (~$5-$7/meal value, 5 meals/week avg.)

Frequently Asked Questions about Willowbrook Post Acute

Who is the owner of Willowbrook Post Acute?

Willowbrook Post Acute is legally operated by Willowbrook Snf Healthcare, LLC, and administered by Nicholas Baker.

Is Willowbrook Post Acute in a walkable area?

Willowbrook Post Acute has a walk score of 84. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Willowbrook Post Acute?

Willowbrook Post Acute's occupancy is 89.8%.

How long has Willowbrook Post Acute been in business?

Willowbrook Post Acute has been operating for approximately 1 year, based on available licensing and registration records.

Are pets allowed at Willowbrook Post Acute?

No, Willowbrook Post Acute has a no-pet policy.

What is the best email address for Willowbrook Post Acute?

The team at Willowbrook Post Acute can be reached at nicholas.baker@willowbrookpa.com.

Does Willowbrook Post Acute operate as a for-profit or non-profit?

Willowbrook Post Acute is registered as a for-profit in OR.

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