Willowbrooke Court at Country House

Willowbrooke Court at Country House is a Nursing Home in Delaware

Willowbrooke Court at Country… is a Nursing Home in Delaware

Willowbrooke Court at Country House

4830 Kennett Pike, Wilmington, DE 19807 View Map

Willowbrooke Court at Country House is a Nursing Home in Delaware

Willowbrooke Court at Country… is a Nursing Home in Delaware

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Overview of Willowbrooke Court at Country House

Willowbrooke Court at Country House is a compassionate care home located in the heart of Wilmington. They offer a wide range of services, including top-notch therapies and skilled nursing care, all provided by a team of dedicated and experienced professionals. As a non-profit organization, they take pride in providing affordable care options that accept Medicare and Medicaid. The care home boasts 24/7 private and semi-private accommodations, as well as brain health and fitness programs to promote wellness and independence among residents. 

Additionally, they have an on-site medical director to ensure residents receive prompt medical attention. One of the most remarkable features of Willowbrooke Court is its commitment to minimizing the risk of dementia and providing best-practice support during cognitive changes that occur with aging. They take a holistic approach to dementia care, focusing on enhancing residents’ overall well-being and quality of life.

(302) 654-5101
Home Information WILLOWBROOKE COURT AT COUNTRY HOUSE
  • Occupancy trails most facilities in the state, suggesting excess open capacity. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Resident stays are comparable to other state facilities, implying stable turnover.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income exceeds the majority of state facilities, highlighting strong profitability.

  • Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights lead the state, showing strong demand from market-rate residents.

Occupancy
Beds
48
Occupancy
27.1%
Total Bed Days Available
21900
Avg. Length of Stay
120 days
Avg. Residents per Day
4
Finance
Home Revenue
$22,692,251.00
Payroll Costs
$6,818,411.00
Profit
$4,379,124.00
Total Home Costs
$15,680,006.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
30%
House Specifics:
CCN
85003
Rural vs. Urban
Urban
County
New Castle
Type of Control
Governmental — City
Operations
Total Admissions
67
Total Discharges
60
% Medicare Admissions
37%
% Private Pay Admissions
63%
% Medicare Discharges
30%
% Private Pay Discharges
70%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
5 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
5 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
5 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
5 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
4.74 hrs
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
457
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
457
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
11036
Bed community size
48-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 4 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Facility Type
Nursing Home
License Date
February 7, 2025
License Expiration
January 7, 2026

Additional licensing details

License number: 1097

Ownership & operating entity

Willowbrooke Court at Country House is administrated by Jennifer Greenwalt.

Director of nursing: Shannon Donovan Pizzollo

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: Shannon Donovan Pizzollo
Director of Nursing email: [email protected]
Administrator email: [email protected]

What does this home offer?

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Room Sizes: 485 - 550 / 751 - 960 / 1,040 - 1,910 sq. ft

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Housing Options: 1 Bed / 2 Bed

Types of Care at Willowbrooke Court at Country House

Assisted Living Skilled Nursing
Contact Willowbrooke Court at Country House

Floor Plans

Places of interest near Willowbrooke Court at Country House

Address 5.3 miles from city center

Address 4830 Kennett Pike, Wilmington, DE 19807

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Comparison Chart

The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.
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Willowbrooke Court at Country House
AL

For seniors needing help with daily tasks but not full-time nursing.

SNF

24/7 care needed

Wilmington
14
No
4
-
27.1%
$22,692,251.00
$6,818,411.00
30%
3.60
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Parkview Nursing and Rehabilitation Center
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Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

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MASTER DELAWARE SNF MANAGEMENT, LP
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46.1%
136.20
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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

82
Total Staff
81
Employees
1
Contractors
3,466
Total Hours (Quarter)
25
Avg Staff/Day
1.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse140.8 No
Licensed Practical Nurse60.9 No
Certified Nursing Assistant290.9 No
Staff by Category
Administration
3 staff
0.8hs shift avg
Nursing Staff
49 staff
0.8hs shift avg
Physicians & Practitioners
3 staff
0.8hs shift avg
Therapy Services
14 staff
3.6hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
4 staff
6.5hs shift avg
Dietary Services
8 staff
0.8hs shift avg
Other Services
1 staff
0.9hs shift avg
Contractor Analysis
0%
of total hours from contractors
1 contractor hours this quarter
Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Qualified Social Worker4046836470%6.5
Certified Nursing Assistant2902966891100%0.9
Physical Therapy Assistant3035716369%4.7
Respiratory Therapy Technician6065446470%3.1
Registered Nurse1401433191100%0.8
Licensed Practical Nurse60622691100%0.9
Clinical Nurse Specialist202756167%0.7
Dietitian101566268%0.9
Mental Health Service Worker101535965%0.9
Nurse Practitioner101535965%0.9
Administrator202525965%0.9
Speech Language Pathologist101521719%3
Other Dietary Services Staff707516066%0.7
Physical Therapy Aide1012155%4.2
Occupational Therapy Aide101192123%0.9
Occupational Therapy Assistant1121244%3.1
Medical Director101033%0.1

Health Inspection History

Source: CMS Health Citations (Apr 2022 – Feb 2025)

3
Inspections
6
Total Citations
0
Critical (J-L)
0
Serious (G-I)
2
Citations/Inspection
Feb 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
6
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Resident Rights
1
17% of total
Quality of Life & Care
1
17% of total
Abuse, Neglect & Exploitation
1
17% of total
Citation Sources
Standard Inspections 6
Complaint Investigations 1
State Comparison (DE)
Avg Citations (State)
38.9
This Facility: 6
Avg Critical (State)
0.9
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Feb 26, 2025 D Quality of CareF0684 Corrected
Feb 26, 2025 D Resident RightsF0623 Corrected
Feb 09, 2024 D Nursing ServicesF0712 Corrected
Feb 09, 2024 F NutritionF0812 Corrected
Feb 09, 2024 E Care PlanningF0842 Corrected
Apr 26, 2022 D Abuse/NeglectF0943 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Part of: Acts Retirement Life Communities
Resident Census by Payment Source
31 Total Residents
Medicare 6 (19.4%)
Private Pay/Other 25 (80.6%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Check out this article

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From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Delaware Seniors

Program
State Program Name
Eligibility
Benefits
Elderly and Disabled Waiver
Delaware Medicaid E&D Waiver
Official government program page
  • General: Age 65+ or disabled, Delaware resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • DE Specifics: Small state, faster processing in some areas.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home modifications.
Delaware Caregiver Support Program
DE Caregiver Support (NFCSP)
  • General: Caregiver of someone 60+, Delaware resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • DE Specifics: Limited slots; rural focus.
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
  • General: Age 55+, Delaware resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (300% FBR).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • DE Specifics: Limited to specific areas (e.g., New Castle County); few providers.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy.
Medicare Savings Program (MSP)
Delaware Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, Delaware resident, enrolled in Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • DE Specifics: Three tiers; broader limits than some states.
  • Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Senior Community Service Employment Program (SCSEP)
Delaware SCSEP (federally funded, state-administered)
Official government program page
  • General: Age 55+, unemployed, low-income, Delaware resident.
  • Income Limits (2025): ~$1,983/month (125% FPL, individual).
  • Asset Limits: Not specified; income-focused.
  • DE Specifics: Priority for veterans, rural residents; ~400 slots/year.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.

Claim What’s Yours Financial Aid for Delaware Seniors

Delaware Medicaid E&D Waiver

Elderly and Disabled Waiver

Requirements:
  • General:
    Age 65+ or disabled, Delaware resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • DE Specifics:
    Small state, faster processing in some areas.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home modifications.
DE Caregiver Support (NFCSP)

Delaware Caregiver Support Program

Requirements:
  • General:
    Caregiver of someone 60+, Delaware resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • DE Specifics:
    Limited slots; rural focus.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Delaware Medicaid PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, Delaware resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (300% FBR).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • DE Specifics:
    Limited to specific areas (e.g., New Castle County); few providers.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy.
Delaware Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Delaware resident, enrolled in Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • DE Specifics:
    Three tiers; broader limits than some states.
Benefits without Contact:
  • Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Delaware SCSEP (federally funded, state-administered)

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Delaware resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL, individual).
  • Asset Limits:
    Not specified; income-focused.
  • DE Specifics:
    Priority for veterans, rural residents; ~400 slots/year.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
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