Total health inspections
11
Missouri average 6.6
Last Health inspection on Jun 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Nursing Home in Missouri
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Willowcreek Wellness &Amp; Rehabilitation
Nursing Home in Missouri
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Willowcreek Wellness &Amp; Rehabilitation
Willowcreek Wellness and Rehabilitation is a skilled nursing and rehabilitation center located in Florissant, MO. It offers a range of services including health care, rehabilitation, and social services to assist residents in their recovery. The facility provides 24-hour nursing care and personalized attention to meet the unique needs of each guest.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
158
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
65.6%
Residents per day (avg)
114
Occupancy rate
65.6%
Residents per day (avg)
114
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
11% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
89% of new residents, often for short stays.
Typical stay
8 days
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$9.8M
Operating loss
-$1.9M
Privately-owned community
Operated by a business corporation.
Home revenue
$9.8M
Operating loss
-$1.9M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$11.7M
158-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
About this community
Facility TypeSnf
CountySAINT LOUIS COUNTY
CMS Certification Number265607
Certification TypeMedicare/Medicaid
Willowcreek Wellness &Amp; Rehabilitation is administrated by Benita Clark.
Owner NameWILLOWCREEK WELLNESS & REHABILITATION LLC
Rehabilitation Services
Respite Care
Doctor on Staff
Skilled Nursing
24-Hour Staffing
Specific ProgramsHealth Care, Activities, Social Services, Wound Care, Rehabilitation, Dietary and Nutritional Needs Management
Operating Hours24/7
Food DescriptionMeals are nutritionally balanced and meet medical and faith-based food requirements.
Meals IncludedYes
Health Inspection History
Inspections
Total health citations
84
Missouri average 36.5
Citations per inspection
7.64
Missouri average 5.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
61 of 84 citations resulted from standard inspections; 20 of 84 resulted from complaint investigations; and 3 of 84 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
5
5
614% worse than Missouri averageMissouri average: 0.7
Serious Health citations
3
3
200% worse than Missouri averageMissouri average: 1
5 critical citations
3 serious citations
75 moderate citations
1 minor citation
Citations history (last 3 years)
Abuse/Neglect critical citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jun 20, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jun 20, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 20, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 20, 2025
Corrected
Quality of Care critical citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jun 20, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jun 20, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
May 13, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
May 13, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Missouri The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
Filter by care type
Aberdeen Heights
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Kirkwood
38
92.6%
+39%
5.18
+39%
0
9
2.3
0
34
-
-
Ashfield Active Living And Wellness Communities, Inc.
$27.3M
$7.2M
26.3%
265841
Bertrand Nursing And Rehab Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Bertrand
60
78.8%
+18%
3.65
-2%
0
10
3.3
0
54
-
5
Chance, Don
$5.1M
$2.3M
44.1%
265678
Willowcreek Wellness &Amp; Rehabilitation
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Florissant
158
65.6%
-2%
2.89
-23%
2
84
7.6
8
114
-
-
-
$9.9M
$4.6M
46.6%
265607
Good Shepherd Care Community
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Concordia
-
-
-
-
-
0
0
0.0
0
-
-
38
-
-
-
-
-
Abbey Senior Health
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
O'fallon
55
-
-
-
-
0
0
0.0
0
-
-
-
-
-
-
-
-
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
159
Employees
140
Contractors
19
Staff to resident ratio
1.33:1
23% worse than Missouri averageMissouri average ratio: 1.71:1
Avg staff/day
64
Average shift
7.8 hours
0% compared with Missouri averageMissouri average: 8.1 hours
Total staff hours (quarter)
45,525
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
2
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
22
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
55
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
4.1%
1,885 contractor hours this quarter
Physical Therapy Assistant: 5
Clinical Nurse Specialist: 3
Qualified Social Worker: 2
Respiratory Therapy Technician: 2
Therapeutic Recreation Specialist: 2
Physical Therapy Aide: 2
Licensed Practical Nurse: 1
Nurse Practitioner: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 55 | 0 | 55 | 16,875 | 91 | 100% | 7.6 |
| Medication Aide/Technician | 25 | 0 | 25 | 8,279 | 91 | 100% | 8.1 |
| Licensed Practical Nurse | 21 | 1 | 22 | 6,887 | 91 | 100% | 8.8 |
| Physical Therapist | 20 | 0 | 20 | 4,991 | 91 | 100% | 6.4 |
| RN Director of Nursing | 5 | 0 | 5 | 1,812 | 84 | 92% | 9.5 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,596 | 82 | 90% | 8.1 |
| Clinical Nurse Specialist | 1 | 3 | 4 | 764 | 76 | 84% | 9.2 |
| Nurse Practitioner | 1 | 1 | 2 | 680 | 72 | 79% | 9.2 |
| Mental Health Service Worker | 1 | 0 | 1 | 594 | 62 | 68% | 9.6 |
| Dietitian | 2 | 0 | 2 | 571 | 65 | 71% | 7.9 |
| Occupational Therapy Aide | 1 | 0 | 1 | 461 | 60 | 66% | 7.7 |
| Qualified Social Worker | 0 | 2 | 2 | 439 | 66 | 73% | 6.7 |
| Physical Therapy Aide | 0 | 2 | 2 | 351 | 58 | 64% | 5.9 |
| Administrator | 2 | 0 | 2 | 348 | 44 | 48% | 7.9 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 345 | 59 | 65% | 5.7 |
| Physical Therapy Assistant | 0 | 5 | 5 | 310 | 58 | 64% | 5.2 |
| Therapeutic Recreation Specialist | 0 | 2 | 2 | 107 | 22 | 24% | 4.8 |
| Registered Nurse | 2 | 0 | 2 | 78 | 11 | 12% | 7.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 37 | 8 | 9% | 4.6 |
55 Certified Nursing Assistant
% of Days
100%
25 Medication Aide/Technician
% of Days
100%
22 Licensed Practical Nurse
% of Days
100%
20 Physical Therapist
% of Days
100%
5 RN Director of Nursing
% of Days
92%
4 Other Dietary Services Staff
% of Days
90%
4 Clinical Nurse Specialist
% of Days
84%
2 Nurse Practitioner
% of Days
79%
1 Mental Health Service Worker
% of Days
68%
2 Dietitian
% of Days
71%
1 Occupational Therapy Aide
% of Days
66%
2 Qualified Social Worker
% of Days
73%
2 Physical Therapy Aide
% of Days
64%
2 Administrator
% of Days
48%
2 Respiratory Therapy Technician
% of Days
65%
5 Physical Therapy Assistant
% of Days
64%
2 Therapeutic Recreation Specialist
% of Days
24%
2 Registered Nurse
% of Days
12%
1 Occupational Therapy Assistant
% of Days
9%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
120 residents
Residents by payment source
Medicaid
117 residents (97.5%)
Private pay or other
3 residents (2.5%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.4
33% better than Missouri averageMissouri average: 10.9
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.8
14% better than Missouri averageMissouri average: 19.5
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
10.8%
Percent of long-stay residents whose need for help with daily activities has increased
10.8%
45% better than Missouri averageMissouri average: 19.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
16.2%
Percent of long-stay residents whose ability to move independently worsened
16.2%
22% better than Missouri averageMissouri average: 20.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.3%
29% worse than Missouri averageMissouri average: 18.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.7%
Percent of long-stay residents experiencing one or more falls with major injury
0.7%
83% better than Missouri averageMissouri average: 4.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.0%
Percent of long-stay high risk residents with pressure ulcers
6.0%
20% worse than Missouri averageMissouri average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.2%
Percent of long-stay residents with a urinary tract infection
0.2%
92% better than Missouri averageMissouri average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.1%
Percent of long-stay residents who lose too much weight
3.1%
44% better than Missouri averageMissouri average: 5.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
5.6%
Percent of long-stay residents who have depressive symptoms
5.6%
56% better than Missouri averageMissouri average: 12.8%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
13.9%
Percent of long-stay residents who received an antipsychotic medication
13.9%
37% better than Missouri averageMissouri average: 22.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
57.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
57.1%
33% worse than Missouri averageMissouri average: 85.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
84.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
84.4%
7% worse than Missouri averageMissouri average: 90.9%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
33.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
33.0%
50% worse than Missouri averageMissouri average: 66.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
4.4%
Percent of short-stay residents who newly received an antipsychotic medication
4.4%
98% worse than Missouri averageMissouri average: 2.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
40.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
40.0%
37% worse than Missouri averageMissouri average: 63.5%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$110K
51% higher than Missouri averageMissouri average: $73K
Number of fines
3
23% more fines than Missouri averageMissouri average: 2.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
2
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
2
191% more payment denials than Missouri averageMissouri average: 0.7
Fines amount comparison
Fines amount comparison
This facility
$110K
Missouri average
$73K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 20, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 20, 2025
$25K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 4, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 4, 2025
$73K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Mar 4, 2025
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Mar 4, 2025
35 days
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Aug 14, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Aug 14, 2024
6 days
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Willowcreek Wellness &Amp; Rehabilitation based on CMS SNF Cost Reports.
Occupancy Rate
65.6%
↓ 4.5pp vs 2022
Net Income
-$1.9M
↓ ~$448.2K vs 2022
Total Payroll
$6.2M
↑ ~$192.2K vs 2022
Profit Margin
-18.9%
↓ 4.8pp vs 2022
Loading trend charts...
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