Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

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Willows Center of the Genesis Healthcare Community is a nursing home ideal for residents who seek to relax and recover. Specializing in short-term rehabilitation and long-term care, the multi-awarded community provides professional and compassionate service for its residents. Willows Center cultivates the holistic needs of its residents in a home-like setting.
The services are multidisciplinary for both long-term skilled nursing and rehabilitation– focusing on post-surgical care, on-site therapy (physical, occupational, speech), strength conditioning, mobility improvement; colostomy care, dementia care, pain management, wound care; and medical professionals are on-call: nurse practitioners, and physicians.
Jacquie Morgante is a licensed speech pathologist with 25 years of experience, including 10 years working with senior residents at Wyoming County Community Health System. She is passionate about caring for the elderly and helping them live healthier, happier, and fuller lives. Jacquie serves as the Administrator and Resident Care Supervisor at Willows Center, ensuring compassionate and expert care for all residents.
May offer a more intimate, personalized care environment.
Occupancy is moderate, suggesting balanced demand.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
34% of new residents, usually for short-term rehab.
48% of new residents, often for short stays.
18% of new residents, often for long-term daily care.
Ways to qualify for care at this community, including accepted programs and payment options.
This facility is certified for eligible Medicaid services.
This facility is certified for eligible Medicare services.
In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.
6 health investigations
2 life safety inspections
West Virginia average: 17 inspections
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Respite Care
Nursing Home 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
2.2 miles from city center
723 Summers St, Parkersburg, WV 26101
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Source: CMS Payroll-Based Journal (Q2 2025)
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 13 | 8.9 | No |
| Licensed Practical Nurse | 20 | 10 | Yes |
| Certified Nursing Assistant | 42 | 9.3 | No |
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 42 | 0 | 42 | 12,649 | 91 | 100% | 9.3 |
| Licensed Practical Nurse | 15 | 5 | 20 | 6,592 | 91 | 100% | 10 |
| Registered Nurse | 13 | 0 | 13 | 2,817 | 90 | 99% | 8.9 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,564 | 90 | 99% | 6.4 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,400 | 64 | 70% | 7.2 |
| Mental Health Service Worker | 3 | 0 | 3 | 946 | 67 | 74% | 8.5 |
| Speech Language Pathologist | 5 | 0 | 5 | 902 | 65 | 71% | 6.3 |
| Nurse Aide in Training | 8 | 0 | 8 | 848 | 66 | 73% | 7.6 |
| Physical Therapy Aide | 4 | 0 | 4 | 758 | 70 | 77% | 6 |
| Qualified Activities Professional | 5 | 0 | 5 | 655 | 90 | 99% | 7.2 |
| Nurse Practitioner | 2 | 1 | 3 | 558 | 63 | 69% | 8 |
| Other Social Services Staff | 1 | 0 | 1 | 551 | 70 | 77% | 7.9 |
| Qualified Social Worker | 5 | 0 | 5 | 523 | 65 | 71% | 7.6 |
| Administrator | 2 | 0 | 2 | 472 | 60 | 66% | 7.9 |
| Physical Therapy Assistant | 3 | 0 | 3 | 455 | 64 | 70% | 6.8 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 231 | 60 | 66% | 3.4 |
| Occupational Therapy Aide | 0 | 1 | 1 | 195 | 25 | 27% | 7.8 |
| Medical Director | 0 | 1 | 1 | 102 | 89 | 98% | 1.1 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 64 | 40 | 44% | 1.4 |
| RN Director of Nursing | 1 | 1 | 2 | 16 | 2 | 2% | 8.1 |
| Other Activities Staff | 1 | 0 | 1 | 2 | 1 | 1% | 2 |
Source: CMS Health Citations (Mar 2021 – Oct 2025)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Oct 30, 2025 | D | Quality of Care | F0684 | Corrected |
| Oct 30, 2025 | D | Resident Rights | F0580 | Corrected |
| Oct 30, 2025 | D | Resident Rights | F0585 | Corrected |
| Feb 08, 2024 | E | Environmental | F0908 | Corrected |
| Feb 08, 2024 | D | Infection Control | F0880 | Corrected |
| Feb 08, 2024 | D | Infection Control | F0883 | Corrected |
| Feb 08, 2024 | E | Nursing Services | F0725 | Corrected |
| Feb 08, 2024 | E | Nursing Services | F0730 | Corrected |
| Feb 08, 2024 | E | Nursing Services | F0732 | Corrected |
| Feb 08, 2024 | E | Nutrition | F0804 | Corrected |
| Feb 08, 2024 | D | Nutrition | F0812 | Corrected |
| Feb 08, 2024 | D | Pharmacy | F0758 | Corrected |
| Feb 08, 2024 | E | Pharmacy | F0761 | Corrected |
| Feb 08, 2024 | D | Quality of Care | F0677 | Corrected |
| Feb 08, 2024 | D | Quality of Care | F0684 | Corrected |
| Feb 08, 2024 | E | Quality of Care | F0689 | Corrected |
| Feb 08, 2024 | D | Care Planning | F0644 | Corrected |
| Feb 08, 2024 | D | Care Planning | F0655 | Corrected |
| Feb 08, 2024 | D | Care Planning | F0656 | Corrected |
| Feb 08, 2024 | D | Care Planning | F0657 | Corrected |
| Feb 08, 2024 | D | Care Planning | F0842 | Corrected |
| Feb 08, 2024 | D | Resident Rights | F0550 | Corrected |
| Feb 08, 2024 | E | Resident Rights | F0553 | Corrected |
| Feb 08, 2024 | D | Resident Rights | F0565 | Corrected |
| Feb 08, 2024 | D | Resident Rights | F0583 | Corrected |
| Feb 08, 2024 | E | Resident Rights | F0584 | Corrected |
| Feb 08, 2024 | D | Resident Rights | F0585 | Corrected |
| Feb 08, 2024 | D | Resident Rights | F0623 | Corrected |
| Feb 08, 2024 | D | Resident Rights | F0625 | Corrected |
| Dec 19, 2023 | D | Abuse/Neglect | F0609 | Corrected |
| Dec 19, 2023 | E | Quality of Care | F0680 | Corrected |
| Dec 19, 2023 | E | Quality of Care | F0684 | Corrected |
| Dec 19, 2023 | D | Quality of Care | F0686 | Corrected |
| Dec 19, 2023 | E | Quality of Care | F0690 | Corrected |
| Dec 19, 2023 | D | Resident Rights | F0558 | Corrected |
| Sep 27, 2023 | D | Care Planning | F0842 | Corrected |
| Aug 31, 2023 | E | Infection Control | F0880 | Corrected |
| Aug 31, 2023 | D | Resident Rights | F0580 | Corrected |
| Aug 31, 2023 | D | Resident Rights | F0585 | Corrected |
| Jun 08, 2022 | D | Nursing Services | F0730 | Corrected |
| Jun 08, 2022 | D | Nutrition | F0812 | Corrected |
| Jun 08, 2022 | D | Pharmacy | F0758 | Corrected |
| Jun 08, 2022 | D | Quality of Care | F0689 | Corrected |
| Jun 08, 2022 | D | Quality of Care | F0692 | Corrected |
| Jun 08, 2022 | D | Quality of Care | F0695 | Corrected |
| Jun 08, 2022 | D | Care Planning | F0641 | Corrected |
| Jun 08, 2022 | D | Care Planning | F0657 | Corrected |
| Jun 08, 2022 | D | Care Planning | F0842 | Corrected |
| Mar 03, 2021 | E | Pharmacy | F0761 | Corrected |
| Mar 03, 2021 | E | Resident Rights | F0578 | Corrected |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Active councils help families stay involved in care decisions and facility operations.
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Composite score based on ADL decline, walking ability decline, and incontinence
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Measures for residents who stay 100 days or less (typically rehabilitation patients).
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