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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Eagle Pointe Healthcare Center, by the CommuniCare Family of Communities, is Parkersburg’s leading skilled nursing and short-term rehabilitation home with memory care. It offers a warm and welcoming atmosphere where residents and staff are encouraged to create friendships and build a mutual level of trust with each other. The long-term nursing care home aims to enhance the quality of life for its residents by ensuring that seniors can satisfy their holistic wellness.
Eagle Pointe Healthcare Center emphasizes its short and long-term care services delivered by a dedicated team of caregivers who strive to meet and follow a resident’s individualized care plan for a complete healing period. Areas of expertise include wound care, memory care training, post-surgical care, palliative care, hospice care, and therapy (physical, occupational, and speech).
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 5th out of 38 homes in West Virginia.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 24m per day | ▼ 43% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 11m per day | ▲ 29% State avg: 55m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 4m per day | ■ Avg State avg: 2h 4m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 16m per day | ▲ 3% State avg: 3h 11m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 67% State avg: 3m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 9m per day | ▼ 61% State avg: 23m per day · National avg: 29m per day |
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
22% of new residents, usually for short-term rehab.
78% of new residents, often for short stays.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #8 / 38Payroll — state benchmarkedThis home is ranked 8th out of 38 homes in West Virginia.Shows total annual staff payroll benchmarked to the West Virginia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Lower than the West Virginia average: 89.9%Eagle Pointe Healthcare Center is administrated by Frank Bibbee.
In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the West Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | WV Average | vs. WV Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 60 | 249 | This facility has 76% fewer total deficiencies than a typical West Virginia nursing home (60 vs. WV avg 249).↓ 76% better |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 15 | 62.3 | This facility has 76% fewer deficiencies per year than a typical West Virginia nursing home (15 vs. WV avg 62.3).↓ 76% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 7.5 | 14.6 | This facility has 49% fewer deficiencies per inspection than a typical West Virginia nursing home (7.5 vs. WV avg 14.6).↓ 49% better |
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | WV Average | vs. WV Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 8 | 17 | This facility has 53% fewer total inspections than a typical West Virginia nursing home (8 vs. WV avg 17).↓ 53% better |
|
Health investigations
On-site investigations focused on resident health and care quality.
| 0 | — | — |
|
Life safety inspections
Inspections focused on building safety — fire prevention, emergency egress, and similar.
| 0 | — | — |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on September 23, 2025, identified deficiencies related to inconsistent meal service times and unsanitary storage of baking pans and dishes. Earlier inspections showed a pattern of issues with food safety, meal quality, and documentation, including multiple citations for failure to follow menus, improper food storage, and incomplete care plans. Complaint investigations substantiated problems with resident care, such as delayed medical treatment, inadequate pain management, and failure to accommodate mobility needs, but no fines or enforcement actions were listed in the available reports. Prior reports also noted infection control and environmental concerns, though these were not cited in the most recent inspection. The overall trend indicates ongoing challenges with food service and resident care, with some recurring issues persisting over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsWest Virginia average 4.8
Last Health inspection on Sep 2025
West Virginia average 43.1
West Virginia average 9.25
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
41 of 61 citations resulted from standard inspections; 15 of 61 resulted from complaint investigations; and 5 of 61 came from combined inspections (standard and complaint).
100% better than West Virginia averageWest Virginia average: 0.8
2
300% worse than West Virginia averageWest Virginia average: 0.5
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 23, 2025
Corrected
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 23, 2025
Corrected
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jul 08, 2025
Corrected
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Jul 08, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Eagle Pointe Healthcare Center is located in Parkersburg, West Virginia.
Here are the financial assistance programs available to residents in West Virginia.
2.7 miles from city center
Estimated distance in miles from Parkersburg's city center to Eagle Pointe Healthcare Center's address, calculated via Google Maps.
— 0.95 miles to nearest hospital (Cornerstone Healthcare)
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
0% compared with West Virginia averageWest Virginia average ratio: 1.48:1
0% compared with West Virginia averageWest Virginia average: 8.4 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Total hours from contractors
2,121 contractor hours this quarter
| Certified Nursing Assistant | 65 | 0 | 65 | 21,033 | 91 | 100% | 9.1 |
| Licensed Practical Nurse | 30 | 0 | 30 | 11,181 | 91 | 100% | 9.3 |
| Other Dietary Services Staff | 7 | 0 | 7 | 3,147 | 91 | 100% | 7.9 |
| Clinical Nurse Specialist | 11 | 0 | 11 | 2,581 | 77 | 85% | 7.7 |
| Registered Nurse | 14 | 0 | 14 | 2,375 | 89 | 98% | 8.9 |
| Dental Services Staff | 2 | 0 | 2 | 885 | 66 | 73% | 7.8 |
| Nurse Aide in Training | 3 | 0 | 3 | 785 | 42 | 46% | 10.4 |
| Physical Therapy Assistant | 0 | 4 | 4 | 649 | 67 | 74% | 6.8 |
| RN Director of Nursing | 1 | 0 | 1 | 577 | 65 | 71% | 8.9 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Speech Language Pathologist | 0 | 4 | 4 | 508 | 66 | 73% | 5.7 |
| Mental Health Service Worker | 1 | 0 | 1 | 503 | 62 | 68% | 8.1 |
| Dietitian | 2 | 0 | 2 | 444 | 54 | 59% | 8.2 |
| Nurse Practitioner | 1 | 0 | 1 | 432 | 54 | 59% | 8 |
| Physical Therapy Aide | 0 | 1 | 1 | 386 | 57 | 63% | 6.8 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 272 | 34 | 37% | 8 |
| Qualified Social Worker | 0 | 4 | 4 | 262 | 38 | 42% | 6.7 |
| Occupational Therapy Aide | 4 | 0 | 4 | 231 | 46 | 51% | 4.6 |
| Occupational Therapy Assistant | 1 | 0 | 1 | 45 | 23 | 25% | 1.9 |
| Medical Director | 0 | 1 | 1 | 44 | 12 | 13% | 3.7 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
108Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.3
In line with West Virginia averageWest Virginia average: 11.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.5
In line with West Virginia averageWest Virginia average: 21.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
18.4%
In line with West Virginia averageWest Virginia average: 18.9%
Percent of long-stay residents whose ability to move independently worsened
18.7%
14% better than West Virginia averageWest Virginia average: 21.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.5%
8% worse than West Virginia averageWest Virginia average: 22.6%
Percent of long-stay residents experiencing one or more falls with major injury
10.2%
127% worse than West Virginia averageWest Virginia average: 4.5%
Percent of long-stay high risk residents with pressure ulcers
3.5%
30% better than West Virginia averageWest Virginia average: 4.9%
Percent of long-stay residents with a urinary tract infection
1.0%
52% better than West Virginia averageWest Virginia average: 2.0%
Percent of long-stay residents who lose too much weight
5.6%
14% better than West Virginia averageWest Virginia average: 6.6%
Percent of long-stay residents who have depressive symptoms
0.6%
91% better than West Virginia averageWest Virginia average: 6.1%
Percent of long-stay residents who received an antipsychotic medication
12.1%
8% better than West Virginia averageWest Virginia average: 13.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.3%
In line with West Virginia averageWest Virginia average: 96.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
86.5%
11% worse than West Virginia averageWest Virginia average: 97.6%
Number of hospitalizations per 1,000 long-stay resident days.
4.42
138% worse than West Virginia averageWest Virginia average: 1.86
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.05
45% better than West Virginia averageWest Virginia average: 1.92
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
71.0%
10% worse than West Virginia averageWest Virginia average: 78.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than West Virginia averageWest Virginia average: 1.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
81.5%
In line with West Virginia averageWest Virginia average: 79.4%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.8%
In line with West Virginia averageWest Virginia average: 23.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
3.9%
69% better than West Virginia averageWest Virginia average: 12.4%
Percentage of SNF residents who experience falls with major injury during their stay.
7.5%
874% worse than West Virginia averageWest Virginia average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
39.1%
27% worse than West Virginia averageWest Virginia average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
40.3%
20% worse than West Virginia averageWest Virginia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
71% lower than West Virginia averageWest Virginia average: $54K
30% more fines than West Virginia averageWest Virginia average: 1.5
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than West Virginia averageWest Virginia average: 0.0
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 26, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 26, 2023Last updated: Jan 2026
The information below is reported by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure.
| Eagle Pointe Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Parkersburg (North Parkersburg) | 164 | 75.1% | -16% | 4.19 | -8% | +16% | 2 | 61 | 7.6 | 2 | 111 | 28 | Shannon Schulthesis | $21.8M | $6.7M | 30.6% | 515159 | ||||
| Worthington Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Parkersburg (North Parkersburg) | 105 | 89.0% | -1% | 3.51 | 0% | -3% | 1 | 38 | 4.8 | 4 | 95 | 10 | Alvin Lawson | $18.0M | $5.0M | 27.5% | 515047 | ||||
| Willows Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Parkersburg (Lauckport) | 97 | 94.9% | +6% | 2.80 | -1% | -23% | 0 | 50 | 7.1 | - | 86 | 11 | - | $18.6M | $4.1M | 21.9% | 515085 | ||||
| Ohio Valley Health Care |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Parkersburg | 66 | 75.7% | -16% | 3.70 | -20% | +2% | 1 | 26 | 8.7 | 1 | 55 | 14 | Camden Clark Health Services Inc | $3.6M | $1.6M | 45.3% | 515181 |
Historical financial and operational data for Eagle Pointe Healthcare Center based on CMS SNF Cost Reports.
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Eagle Pointe Healthcare Center is in the North Parkersburg neighborhood of Parkersburg.
Eagle Pointe Healthcare Center has a walk score of 28. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to WV state health department records, Eagle Pointe Healthcare Center's license number is 54.
According to WV state health department records, Eagle Pointe Healthcare Center's license expires on June 30, 2026.
Eagle Pointe Healthcare Center's occupancy is 73%.
Frank Bibbee is the administrator of Eagle Pointe Healthcare Center.
Eagle Pointe Healthcare Center has 164 beds.
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