Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
153
115 employees · 38 contractors · 62 on an average day Friendly Home
Nursing Home, Hospice Care, Memory Care & Skilled Nursing · Woonsocket, RI
ALM Inspection Grade
C-
ALM's inspection grade is 70 / 100, a C- — 12 points below the Rhode Island average for CMS-certified facilities (82/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 70 / 100, a C- — 12 points below the Rhode Island average for CMS-certified facilities (82/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Friendly Home
Nursing Home, Hospice Care, Memory Care & Skilled Nursing · Woonsocket, RI
ALM Inspection Grade
C-
ALM's inspection grade is 70 / 100, a C- — 12 points below the Rhode Island average for CMS-certified facilities (82/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 70 / 100, a C- — 12 points below the Rhode Island average for CMS-certified facilities (82/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Friendly Home accepts Medicare, Medicaid, and private pay.
Friendly Home offers nursing home care, hospice care, memory care, and skilled nursing in Woonsocket, RI. Skilled nursing provides licensed nursing care on site around the clock. Memory care offers a secured setting with supervision for someone at risk of wandering, while hospice care supports end of life needs. This range of care suits a resident whose medical or cognitive needs change over time.
Friendly Home has 126 beds and private rooms, so each resident has a room designated for individual use. Medicare, Medicaid, and private pay are accepted. Medicaid can matter when savings may not cover a long stay, Medicare covers short term skilled care after a hospital stay rather than long term residence, and private pay provides another payment route. Total nurse staffing is 3 hours and 38 minutes per resident per day, representing the daily hands on nursing time assigned to each resident. Friendly Home is operated by Cheryl Picard.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing
Data period: Q2 2026 (April 1 – June 30, 2026).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Sep 2026).
Total nursing care per resident / day
This nursing home is ranked 28th out of 53 nursing homes we track in Rhode Island for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 38m
This nursing home is ranked 28th out of 53 nursing homes we track in Rhode Island for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 38mStandout metric: LPN / LVN is +48% above Rhode Island average
5 of 6 metrics below Rhode Island average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 23 total: 16 of the facility's own employees and 7 agency contractors.
23 staff · 7.3-hour shifts
31m
↓ 33% · RI 46mThis facility: 31m per resident per day, 33% below the Rhode Island average of 46m (among Rhode Island facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 23 total: 16 of the facility's own employees and 7 agency contractors.
23 staff · 7.3-hour shiftsUS average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 28 total: 19 of the facility's own employees and 9 agency contractors.
28 staff · 8.4-hour shifts
43m
↑ 48% · RI 29mThis facility: 43m per resident per day, 48% above the Rhode Island average of 29m (among Rhode Island facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 28 total: 19 of the facility's own employees and 9 agency contractors.
28 staff · 8.4-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 57 total: 53 of the facility's own employees and 4 agency contractors.
57 staff · 7.6-hour shifts
2h 24m
↓ 2% · RI 2h 28mThis facility: 2h 24m per resident per day, 2% below the Rhode Island average of 2h 28m (among Rhode Island facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 57 total: 53 of the facility's own employees and 4 agency contractors.
57 staff · 7.6-hour shiftsUS average: 2h 21m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 21m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
1m
↓ 59% · RI 3mThis facility: 1m per resident per day, 59% below the Rhode Island average of 3m (among Rhode Island facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
3h 7m
↓ 6% · RI 3h 18mThis facility: 3h 7m per resident per day, 6% below the Rhode Island average of 3h 18m (among Rhode Island facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
19m
↓ 43% · RI 34mThis facility: 19m per resident per day, 43% below the Rhode Island average of 34m (among Rhode Island facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
153
115 employees · 38 contractors · 62 on an average day
153 total staff / 111 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Sep 2026); staff: CMS Payroll-Based Journal (Q2 2026).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
1.38 : 1
↓ 26% · RI 1.86This facility: 1.38 staff per resident, 26% below the Rhode Island average of 1.86 (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
153 staff ÷ 111 residents
See full Rhode Island ranking →
Average hours one staff member works on a day they are on shift, across every role.
7.7 h
↑ 1% · RI 7.6 hThis facility: 7.7 h, 1% above the Rhode Island average of 7.6 h (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
43,260 staff hours this quarter
See full Rhode Island ranking →94.9% of staff hours were worked by the facility's own employees
Rhode Island average: 92.9% · Contractors this quarter: Licensed Practical Nurse (9), Registered Nurse (7), Physical Therapy Aide (5), Certified Nursing Assistant (4), Respiratory Therapy Technician (3), Medication Aide/Technician (2), Qualified Social Worker (2), Speech Language Pathologist (2), Physical Therapy Assistant (2), Occupational Therapy Aide (1), Medical Director (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A mid-sized community that may balance personal attention with shared amenities and social activities.
126
Rank #25 / 65Bed count — State benchmarked This nursing home is ranked 25th out of 65 nursing homes we track in Rhode Island for bed count. Shows this facility's certified or reported bed count compared to other Rhode Island facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A mid-sized community that may balance personal attention with shared amenities and social activities.
126
Rank #25 / 65Bed count — State benchmarked This nursing home is ranked 25th out of 65 nursing homes we track in Rhode Island for bed count. Shows this facility's certified or reported bed count compared to other Rhode Island facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Medium-capacity home · Offers a balance of services and community atmosphere.
Years of operating
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management.
Rank #5 / 46Years in operation — State benchmarked This nursing home is ranked 5th out of 46 nursing homes we track in Rhode Island for years in operation. Shows how long this facility has been in operation compared to other Rhode Island facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management.
Rank #5 / 46Years in operation — State benchmarked This nursing home is ranked 5th out of 46 nursing homes we track in Rhode Island for years in operation. Shows how long this facility has been in operation compared to other Rhode Island facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
42
years
Walk Score
Car-dependent. Most errands require a car, with limited nearby walkable options.
Rank #48 / 64Walk Score — State benchmarked This nursing home is ranked 48th out of 64 nursing homes we track in Rhode Island for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Rhode Island facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Car-dependent. Most errands require a car, with limited nearby walkable options.
Rank #48 / 64Walk Score — State benchmarked This nursing home is ranked 48th out of 64 nursing homes we track in Rhode Island for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Rhode Island facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
24
/ 100
Occupancy rate
Occupancy between 85% and 95% suggests balanced demand.
Rank #27 / 53Occupancy rate — State benchmarked This nursing home is ranked 27th out of 53 nursing homes we track in Rhode Island for occupancy. Shows this facility's occupancy rate versus the Rhode Island average, with its Statewide rank out of 53. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Occupancy between 85% and 95% suggests balanced demand.
Rank #27 / 53Occupancy rate — State benchmarked This nursing home is ranked 27th out of 53 nursing homes we track in Rhode Island for occupancy. Shows this facility's occupancy rate versus the Rhode Island average, with its Statewide rank out of 53. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
88.1%
This home usually has limited availability
Based on 111 residents and 126 beds. Source: state inspection report (Dec 2025)
Similar to the Rhode Island average: 85.6%
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
117
days
BBB Rating
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+
Not Accredited
How BBB ratings workAbout This Community
Facility TypeNursing Facility
StatusActive
IssuanceJune 2, 2024
ExpirationDecember 31, 2026
License NumberLTC00833
CMS Certification Number415044
Friendly Home is legally operated by Cheryl Picard.
Nursing Home
126 units
Total beds
126 units
Resident Council
CNA Training Program
Total Employees
170
Full-Time Employees
170
Short-Term Rehabilitation
Physical Therapy
Occupational Therapy
Speech Therapy
Wound CareCare for wounds such as pressure sores, surgical wounds, or ulcers, including assessment, dressing changes, and monitoring for infection.
Dental, Podiatry, and Audiology Services
Pets not allowed
Wi-Fi
Beauty Salon
Building TypeSingle-story
Room Types
Private Rooms
In-Room Features
Telephone Access In Each Room
CMS Health Inspection History
ALM Inspection Grade
70 / 100
Calculated from CMS inspection data for this community's nursing-home beds
How it compares
12 points below the Rhode Island average for CMS-certified facilities (82/100)
Category breakdown
Citations
Concern
167 severity-weighted points (38 deficiencies) · 2× higher than the typical CMS-certified RI facility (median: 90)
Enforcement
Concern
4 enforcement actions · 4× more than the typical CMS-certified RI facility (median: 1) · $84,840 in fines
Persistence
Typical
28 days to fix issues · slower than the typical CMS-certified RI facility (median: 27)
Total health inspections
9
↑ 10% · RI 8.2This facility: 9, 10% above the Rhode Island average of 8.2 (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
38
Rank #42 / 55Health citations — State benchmarked This nursing home is ranked 42nd out of 55 nursing homes we track in Rhode Island for health citations. Shows this facility's total health deficiency citations benchmarked to the Rhode Island State average, with a ranking across all 55 RI facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 36% · RI 27.9This facility: 38, 36% above the Rhode Island average of 27.9 (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
4.22
Rank #37 / 55Citations per inspection — State benchmarked This nursing home is ranked 37th out of 55 nursing homes we track in Rhode Island for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Rhode Island mean across 55 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 19% · RI 3.54This facility: 4.22, 19% above the Rhode Island average of 3.54 (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
38 of 38 citations corrected
Critical
J–L
4
↑ 167% · RI 1.5This facility: 4, 167% above the Rhode Island average of 1.5 (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious
G–I
2
↑ 25% · RI 1.6This facility: 2, 25% above the Rhode Island average of 1.6 (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate
D–F
31
↑ 29% · RI 24.1This facility: 31, 29% above the Rhode Island average of 24.1 (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor
A–C
1
↑ 43% · RI 0.7This facility: 1, 43% above the Rhode Island average of 0.7 (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal riskLatest inspection: Dec 19, 2025 · 12 citations, all corrected
Most cited category: Quality of Life & Care, 15 of 38 citations · 9 categories in total
Citations history
Most recent first
Dec 19, 2025
12 citations
Quality of Care serious citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Administration moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Aug 06, 2025
1 citation
Quality of Care critical citation
Corrected
Corrected
May 22, 2025
1 citation
Care Planning moderate citation
Corrected
Corrected
Mar 31, 2025
1 citation
Pharmacy moderate citation
Corrected
Corrected
Dec 30, 2024
2 citations
Quality of Care moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Oct 04, 2024
8 citations
Nursing Services moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Administration moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Aug 22, 2024
1 citation
Quality of Care moderate citation
Corrected
Corrected
Dec 11, 2023
4 citations
Quality of Care critical citation
Corrected
Corrected
Administration critical citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Resident Rights minor citation
Corrected
Corrected
Oct 30, 2023
8 citations
Quality of Care critical citation
Corrected
Corrected
Quality of Care serious citation
Corrected
Corrected
Environmental moderate citation
Corrected
Corrected
Nursing Services moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Administration moderate citation
Corrected
Corrected
Top deficiency categories
Share of 38 citations
Quality of Life & Care
15 deficiencies (39%)
Resident Assessment & Care Planning
5 deficiencies (13%)
Pharmacy Services
5 deficiencies (13%)
Administration
4 deficiencies (11%)
Infection Control
3 deficiencies (8%)
Resident Rights
2 deficiencies (5%)
Nursing & Physician Services
2 deficiencies (5%)
Nutrition & Dietary
1 deficiency (3%)
Environmental
1 deficiency (3%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
27 of 38 citations resulted from standard inspections; 10 of 38 resulted from complaint investigations; and 1 of 38 came from combined inspections (standard and complaint).
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection Reports
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Oct 2026
4 penalties in the past 3 years
Latest: Dec 19, 2025 · $42,471 civil money penalty
Dec 19, 2025 · $42,471 civil money penalty
Oct 30, 2023 · $11,183 civil money penalty
Oct 30, 2023 · $15,593 civil money penalty
Oct 30, 2023 · $15,593 civil money penalty
Total fines
$84,840
↑ 3% · RI $82KThis facility: $84,840, 3% above the Rhode Island average of $82,189. Average among the 52 Rhode Island facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg $66KUS average: $66,281, among the 6,725 US facilities with a penalty on record.Rank #41 / 56Federal fines — State benchmarked This nursing home is ranked 41st out of 56 nursing homes we track in Rhode Island for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Rhode Island average among facilities with fines, and where it ranks among 56 facilities in the pool. Lower total dollars mean a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Number of fines
4
↑ 38% · RI 2.9This facility: 4, 38% above the Rhode Island average of 2.9. Average among the 52 Rhode Island facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 1.88US average: 1.88, among the 6,725 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
RI avg 0.4Rhode Island average: 0.4. Average among the 52 Rhode Island facilities with a penalty on record.US avg 0.35US average: 0.35, among the 6,725 US facilities with a penalty on record.
Penalty history · past 3 years
Dec 19, 2025
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$42,471
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$42,471
Oct 30, 2023
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$11,183
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$11,183
Oct 30, 2023
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$15,593
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$15,593
Oct 30, 2023
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$15,593
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$15,593Fine amount comparison
This facility
$84,840
Rhode Island average
$82,189
US average
$66,281
Totals count every penalty on record; the history lists the past 3 years. Rhode Island and US averages are among facilities with a penalty on record.
A civil money penalty is a fine for noncompliance, per day or per instance. A payment denial stops Medicare/Medicaid payments for new residents until issues are fixed.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Rhode Island average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
2
/ 5
Below average
↓ 38% · RI 3.2This facility: 2.0, 38% below the RI average of 3.2 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.
1
/ 5
Significantly below average
↓ 59% · RI 2.4This facility: 1.0, 59% below the RI average of 2.4 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
11.2
Score · lower is better
↑ 17% · RI 9.6This facility: 11.2, 17% above the RI average of 9.6 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
21.6
Score · lower is better
↑ 14% · RI 18.9This facility: 21.6, 14% above the RI average of 18.9 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.13 long-stay measures: 4 better, 6 worse, 3 near RI average
8 short-stay measures: 3 better, 1 worse, 1 near RI average, 3 compared with US only
Long-stay residents
People who live at the home · 13 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
20.3%
↑ 4% · RI 19.5This facility: 20.3, 4% above the RI average of 19.5 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
20.3%
↑ 4% · RI 19.5This facility: 20.3, 4% above the RI average of 19.5 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsened
Percent of long-stay residents whose ability to move independently worsened
21.1%
↑ 33% · RI 15.8This facility: 21.1, 33% above the RI average of 15.8 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
21.1%
↑ 33% · RI 15.8This facility: 21.1, 33% above the RI average of 15.8 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.4%
↑ 9% · RI 21.4This facility: 23.4, 9% above the RI average of 21.4 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.4%
↑ 9% · RI 21.4This facility: 23.4, 9% above the RI average of 21.4 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
2.8%
↑ 9% · RI 2.6This facility: 2.8, 9% above the RI average of 2.6 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
2.8%
↑ 9% · RI 2.6This facility: 2.8, 9% above the RI average of 2.6 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
3.3%
↓ 9% · RI 3.6This facility: 3.3, 9% below the RI average of 3.6 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
3.3%
↓ 9% · RI 3.6This facility: 3.3, 9% below the RI average of 3.6 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
5.5%
↑ 35% · RI 4.0This facility: 5.5, 35% above the RI average of 4.0 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
5.5%
↑ 35% · RI 4.0This facility: 5.5, 35% above the RI average of 4.0 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
6.0%
↑ 18% · RI 5.1This facility: 6.0, 18% above the RI average of 5.1 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
6.0%
↑ 18% · RI 5.1This facility: 6.0, 18% above the RI average of 5.1 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
16.0%
↓ 14% · RI 18.6This facility: 16.0, 14% below the RI average of 18.6 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
16.0%
↓ 14% · RI 18.6This facility: 16.0, 14% below the RI average of 18.6 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
24.8%
↑ 10% · RI 22.5This facility: 24.8, 10% above the RI average of 22.5 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
24.8%
↑ 10% · RI 22.5This facility: 24.8, 10% above the RI average of 22.5 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.5%
↑ 4% · RI 94.0This facility: 97.5, 4% above the RI average of 94.0 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.5%
↑ 4% · RI 94.0This facility: 97.5, 4% above the RI average of 94.0 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.4%
↑ 1% · RI 95.5This facility: 96.4, 1% above the RI average of 95.5 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.4%
↑ 1% · RI 95.5This facility: 96.4, 1% above the RI average of 95.5 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Hospital & emergency visits
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
0.96
↓ 34% · RI 1.46This facility: 0.96, 34% below the RI average of 1.46 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Number of hospitalizations per 1,000 long-stay resident days.
0.96
↓ 34% · RI 1.46This facility: 0.96, 34% below the RI average of 1.46 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.53
↓ 11% · RI 1.72This facility: 1.53, 11% below the RI average of 1.72 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.53
↓ 11% · RI 1.72This facility: 1.53, 11% below the RI average of 1.72 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 8 measures
Daily care & independence
Able to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
52.2%
↓ 3% · US 53.7This facility: 52.2, 3% below the US average of 53.7 (among US facilities reporting a recent figure).
Percentage of residents at or above expected ability to care for themselves at discharge.
52.2%
↓ 3% · US 53.7This facility: 52.2, 3% below the US average of 53.7 (among US facilities reporting a recent figure).
Returned home or to the community
Rate of successful return to home or community from a skilled nursing facility.
50.3%
↓ 1% · US 50.6This facility: 50.3, 1% below the US average of 50.6 (among US facilities reporting a recent figure).
Rate of successful return to home or community from a skilled nursing facility.
50.3%
↓ 1% · US 50.6This facility: 50.3, 1% below the US average of 50.6 (among US facilities reporting a recent figure).Safety & clinical stability
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
↓ 100% · US 0.8This facility: 0.0, 100% below the US average of 0.8 (among US facilities reporting a recent figure).
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
↓ 100% · US 0.8This facility: 0.0, 100% below the US average of 0.8 (among US facilities reporting a recent figure).Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
3.8%
↑ 88% · RI 2.0This facility: 3.8, 88% above the RI average of 2.0 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents who newly received an antipsychotic medication
3.8%
↑ 88% · RI 2.0This facility: 3.8, 88% above the RI average of 2.0 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.4%
↑ 9% · RI 80.3This facility: 87.4, 9% above the RI average of 80.3 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.4%
↑ 9% · RI 80.3This facility: 87.4, 9% above the RI average of 80.3 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
82.0%
↑ 6% · RI 77.7This facility: 82.0, 6% above the RI average of 77.7 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
82.0%
↑ 6% · RI 77.7This facility: 82.0, 6% above the RI average of 77.7 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Hospital & emergency visits
Re-hospitalized after admission
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
16.8%
↓ 33% · RI 25.1This facility: 16.8, 33% below the RI average of 25.1 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
16.8%
↓ 33% · RI 25.1This facility: 16.8, 33% below the RI average of 25.1 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits
Percentage of short-stay residents who had an outpatient emergency department visit.
15.9%
↑ 1% · RI 15.8This facility: 15.9, 1% above the RI average of 15.8 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who had an outpatient emergency department visit.
15.9%
↑ 1% · RI 15.8This facility: 15.9, 1% above the RI average of 15.8 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Friendly Home’s finances from its CMS cost report for the fiscal year ending 2022. Includes all financial data for this property, which could include management/ownership changes.
FY 2022
Latest cost report is for the fiscal year ending 2022, older than most Rhode Island homes. Rankings are not shown because peers report different years.
Is it financially stable?
Losing money on care, but less than last year
−2.6% operating margin
+7.1 pts vs prior year
An operating loss in 4 of the last 8 reported years. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Spends less on payroll than most Rhode Island homes
61.2% payroll share of revenue
RI average 64.4%
Payroll rose $0.8M while revenue rose $1.8M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2022 scorecard
Each row shows the FY 2022 figure, the change since the prior report, the trend, and how it compares with Rhode Island homes.
Revenue & profit
Losing money on care
| Metric | FY 2022 | vs prior year | Trend 2015 → 2022Trend | RI median | Compared with RI homesRank in RI | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $12.4M | +$1.8M | Trend 20152022 | RI median $12.4M | Rank in RI Not ranked | Not ranked No state rank for this year: homes are ranked only when their latest cost report is recent enough to compare. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $12.7M | +$1.1M | Trend 20152022 | RI median $13.6M | Rank in RI Not ranked | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$0.3M | +$0.7M | Trend 20152022 | RI median −$0.4M | Rank in RI Not ranked | Loss, narrowing Resident care lost money this year, less than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −2.6% | +7.1 pts | Trend 20152022 | RI median −3.5% | Rank in RI Not ranked | Loss A negative margin means resident care costs more than it earns. |
| Net income The bottom line after other income. | $0.2M | +$1.1M | Trend — | RI median −$0.1M | Rank in RI Not ranked | Profit The bottom line is above zero after other income. |
Staffing spend
Spends less of revenue on staff than most Rhode Island homes
| Metric | FY 2022 | vs prior year | Trend 2015 → 2022Trend | RI median | Compared with RI homesRank in RI | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $7.6M | +$0.8M | Trend 20152022 | RI median $7.6M | Rank in RI Not ranked | Not ranked No state rank for this year: homes are ranked only when their latest cost report is recent enough to compare. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 61.2% | −2.4 pts | Trend 20152022 | RI median 62.2% | Rank in RI Not ranked | 3.2 pts under RI average The RI average is 64.4% of revenue. Within 3 points of it reads as near the average. |
Charts, 2015–2022 2 charts · RI benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Rhode Island payroll average.
% of net patient revenue
Payroll share Operating margin RI payroll average
Year-by-year data, 2015–2022 every reported year · latest first, scroll sideways
| Metric | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $10.1M | $9.9M | $10.3M | $10.8M | $10.7M | $9.6M | $10.6M | $12.4M |
| Operating expenses | $9.7M | $9.8M | $10.1M | $10.5M | $11.1M | $9.9M | $11.6M | $12.7M |
| Net patient income | $0.4M | $0.1M | $0.2M | $0.3M | −$0.4M | −$0.3M | −$1.0M | −$0.3M |
| Operating margin | 3.6% | 0.9% | 2.3% | 2.8% | −4.2% | −3.0% | −9.7% | −2.6% |
| Net income | $0.3M | $0.1M | $0.2M | $0.3M | $0.1M | $0.6M | −$0.9M | $0.2M |
| Payroll costs | $6.4M | $6.6M | $6.8M | $6.8M | $6.9M | $6.4M | $6.7M | $7.6M |
| Payroll share of revenue | 63.0% | 66.6% | 65.8% | 63.1% | 64.6% | 67.2% | 63.6% | 61.2% |
| Beds | 126 | 126 | 126 | 126 | 126 | 126 | 126 | 126 |
| Gross revenue | $10.8M | $10.9M | $10.8M | $11.3M | $11.3M | $10.2M | $11.4M | $13.6M |
| Salaries | $5.3M | $5.6M | $5.8M | $5.8M | $5.9M | $5.5M | $5.9M | $6.6M |
| Wage-related costs | $1.0M | $1.0M | $1.0M | $1.0M | $1.0M | $0.9M | $0.8M | $1.0M |
| Contract labor | $0.5M | $0.6M | $0.7M | $0.9M | $0.5M | $0.4M | $1.6M | — |
| Other operating costs | $3.4M | $3.2M | $3.3M | $3.7M | $4.2M | $3.4M | $4.9M | $5.1M |
| Net patient revenue per day | $228 | $220 | $239 | $243 | $239 | $261 | $293 | $291 |
| Cost per day | $220 | $218 | $233 | $236 | $249 | $268 | $321 | $298 |
| Average length of stay | 252.4 days | 304.4 days | 208.3 days | 217.4 days | 297.8 days | 191.3 days | 187.2 days | 149.1 days |
Showing 2022–2020 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024
Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Sep 2026
Arriving
299 admissions · FY2024
Residents admitted during the year.
Medicare
67 · 22%
Medicaid
29 · 10%
Private pay & other
203 · 68%
Resident snapshot
111 residents · Sep 2026
Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare
6 · 5%
Medicaid
50 · 45%
Private pay & other
55 · 50%
Leaving
319 discharges · FY2024
Residents discharged during the year.
Medicare
48 · 15%
Medicaid
47 · 15%
Private pay & other
224 · 70%
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Amanda Brown serves as Vice President & Administrator at Friendly Home. She plays a key leadership role in overseeing the community’s operations, ensuring a warm and professional environment for residents and staff alike.
Places of interest near Friendly Home
1.2 miles from city center
Estimated distance in miles from Woonsocket's city center to Friendly Home's address, calculated via Google Maps.
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Info below is compiled from CMS reports & the RI Dept. of Health (RIDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Rhode Island average is: 64.4% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Woonsocket Health Center | NH HOS MC SNF | Woonsocket | 150
Facility
150
RI AVG
109
Rank
#16 / 65 | B+ |
85.8%
Facility
85.8%
RI AVG
85.6%
Rank
#33 / 53 | 0% | 4.34
Facility
4.34
RI AVG
3.92
Rank
#15 / 53 | -38% | +10% | $0
Facility
$0
RI AVG
$82.2k
Rank
#1 / 56 | 28
Facility
28
RI AVG
27.9
Rank
#30 / 55 | 5.6
Facility
5.6
RI AVG
3.5
Rank
#52 / 55 | - | 129 | - |
87
Facility
87
RI AVG
49
Rank
#3 / 64 | Peter Pezzelli | $13.0MFiscal year ending 12/2024
Facility
$13.0MFiscal year ending 12/2024
RI AVG
$12.6M
Rank
#26 / 52 | $9.7MFiscal year ending 12/2024
Facility
$9.7MFiscal year ending 12/2024
RI AVG
$7.6M
Rank
#13 / 52 | 74.6%Fiscal year ending 12/2024
Facility
74.6%Fiscal year ending 12/2024
RI AVG
64.4%
Rank
#9 / 52 | 415041 | ||||
| Friendly Home | NH HOS MC SNF | Woonsocket | 126
Facility
126
RI AVG
109
Rank
#25 / 65 | C- |
88.1%
Facility
88.1%
RI AVG
85.6%
Rank
#27 / 53 | +3% | 3.64
Facility
3.64
RI AVG
3.92
Rank
#28 / 53 | +7% | -7% | $84.8k
Facility
$84.8k
RI AVG
$82.2k
Rank
#41 / 56 | 38
Facility
38
RI AVG
27.9
Rank
#42 / 55 | 4.2
Facility
4.2
RI AVG
3.5
Rank
#37 / 55 | 6 | 111 | A+ |
24
Facility
24
RI AVG
49
Rank
#48 / 64 | Cheryl Picard | $12.4M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | $7.6M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 61.2%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 415044 | ||||
| Cedar Haven Operations Holdings LLC DBA Valley View Health & Rehabilitation LLC | NH HOS MC RC SNF | Woonsocket | 185
Facility
185
RI AVG
109
Rank
#5 / 65 | C- |
89.0%
Facility
89.0%
RI AVG
85.6%
Rank
#26 / 53 | +4% | 6.72
Facility
6.72
RI AVG
3.92
Rank
#2 / 53 | -3% | +71% | $80.8k
Facility
$80.8k
RI AVG
$82.2k
Rank
#40 / 56 | 52
Facility
52
RI AVG
27.9
Rank
#50 / 55 | 5.2
Facility
5.2
RI AVG
3.5
Rank
#50 / 55 | 7 | 165 | - |
87
Facility
87
RI AVG
49
Rank
#3 / 64 | Linda Wheeler Omiunu | $16.5MFiscal year ending 12/2024
Facility
$16.5MFiscal year ending 12/2024
RI AVG
$12.6M
Rank
#11 / 52 | $8.7MFiscal year ending 12/2024
Facility
$8.7MFiscal year ending 12/2024
RI AVG
$7.6M
Rank
#19 / 52 | 52.8%Fiscal year ending 12/2024
Facility
52.8%Fiscal year ending 12/2024
RI AVG
64.4%
Rank
#38 / 52 | 415079 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other RI nursing home we track that reports that metric, not just the 3 on this page. See how we rank facilities
Financial assistance
Get financial aid guidance Programs that may help with care and living costs in Rhode Island
Friendly Home is in Woonsocket, Rhode Island. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.
Medicaid Long-Term Services and Supports (LTSS)
Medicaid Long-Term Services and Supports (LTSS)
Eligibility
- General
- People with long-term-care needs who meet Rhode Island Medicaid financial and functional eligibility requirements.
- RI specifics
- Medicaid Long-Term Services and Supports requires both financial and functional eligibility.
What it provides
- Covered long-term health and personal-care support to help eligible people live as safely and independently as possible.
SSI Enhanced Assisted Living Program
SSI Enhanced Assisted Living Program
- Income limit
- 2026 · The Category D assisted-living maximum combined SSI/state payment is $1,326/month individual, consisting of $994 federal SSI plus up to $332 state supplement. This payment standard is not a universal gross-income limit.
Eligibility
- General
- People in a qualifying assisted-living arrangement who are eligible for SSI and the applicable state supplemental payment category.
- RI specifics
- The January 1, 2026 rule sets the assisted-living payment standard; qualifying living arrangement and SSI/SSP eligibility must be assessed.
What it provides
- For eligible Category D assisted-living residents; state supplement may be up to $332/month alongside federal SSI; the actual award depends on countable income and living arrangement.
VA Aid and Attendance (A&A) and Housebound Benefits
VA Aid and Attendance (A&A) and Housebound Benefits
- Who it is for
- Veterans or survivors with VA pension eligibility and an Aid and Attendance or Housebound medical need
- Income limit
- 2026 · Countable income is compared with the applicable maximum annual pension rate (MAPR), which varies by dependents and benefit category. For a veteran with one dependent and Aid and Attendance, MAPR is $34,488/year.
- Asset limit
- VA pension net-worth ceiling is $163,699 from December 1, 2025 through November 30, 2026. Net worth includes countable assets plus income for VA purposes; exclusions and transfer rules apply.
Eligibility
- General
- Aid and Attendance or Housebound is an increased VA pension rate for eligible veterans or surviving spouses who meet pension and additional care/disability requirements; it is not a stand-alone state benefit.
- RI specifics
- Federal VA pension rules apply nationwide.
What it provides
- Monthly pension is based on the applicable MAPR less countable annual income; divided by 12. Maximum annual veteran Aid and Attendance rates are $29,093 without dependents and $34,488 with one dependent; actual payments may be lower.
Lifespan Respite Care Program
Lifespan Respite Care Program
Eligibility
- General
- Unpaid caregivers supporting older adults, children with disabilities or kinship family members; individual partner programs have their own criteria.
What it provides
- Respite; peer support; mentorship; advocacy and resource access through OHA community partners.
At HOME Cost Share
At HOME Cost Share
- Income limit
- Current OHA program page caps annual income at 250% of the federal poverty level, with income-based cost sharing.
- Asset limit
- No asset limit.
Eligibility
- General
- Age 65+, or age 19–64 with Alzheimer’s or related dementia, and a qualifying needs assessment for home/community support.
- RI specifics
- Administered by the Office of Healthy Aging; each participant receives an individualized assessment and care plan.
What it provides
- State shares the cost of authorized in-home help or adult-day services; including personal care; housekeeping or meal preparation.
Medicare Savings Program (MSP)
Medicare Savings Program (MSP)
- Who it is for
- Medicare beneficiaries with limited income who need help with premiums or cost sharing
Eligibility
- General
- Medicare beneficiary; the state determines the applicable Medicare Savings Program. QMB helps with premiums and Medicare cost sharing; SLMB and QI generally help with Part B premiums.
- RI specifics
- QI requires annual application and is funded first-come, first-served with priority for prior recipients. QMB, SLMB and QI confer Part D Extra Help.
What it provides
- QMB pays eligible Part A/Part B premiums and Medicare deductibles and cost sharing; SLMB and QI pay Part B premiums. The exact benefit depends on the approved program.
Low-Income Home Energy Assistance Program (LIHEAP)
Low-Income Home Energy Assistance Program (LIHEAP)
- Who it is for
- Income-eligible households responsible for home heating or energy costs
Eligibility
- General
- Income-eligible households with qualifying home-energy costs; the administering agency applies household-size and program eligibility rules.
What it provides
- Assistance with qualifying household heating costs through LIHEAP.
Senior Farmers’ Market Nutrition Program (SFMNP)
Senior Farmers’ Market Nutrition Program (SFMNP)
Eligibility
- General
- Rhode Island residents age 60+, or disabled residents of housing facilities that provide congregate nutrition services, who meet the household-income guidelines. Limited to one benefit issuance per household per year.
- RI specifics
- 2026 benefit cards are distributed through participating centers and locations; cards are valid through November 30, 2026.
What it provides
- A benefit card loaded with $50 to purchase eligible local produce; herbs and honey from participating farmers markets and farm stands; subject to eligibility and distribution availability.
Rhode Island Pharmaceutical Assistance to the Elderly (RIPAE)
Rhode Island Pharmaceutical Assistance to the Elderly (RIPAE)
- Income limit
- For age 65+ tiers in 2026, the highest listed annual limits are $85,848 single and $97,928 married; subsidy percentages vary by tier.
Eligibility
- General
- Rhode Island residents 65+, or disabled adults 55–64 under the separate tier, with qualifying income and Medicare Part D or Medicare Advantage prescription coverage. Medicaid and Extra Help enrollment exclude eligibility.
What it provides
- Pays a share of approved generic-drug costs during the Medicare prescription plan deductible stage; depending on the income tier.
Know before you visit
Frequently Asked Questions about Friendly Home
Quick answers from public records and the community's own listing.01 Who is the owner of Friendly Home?
Friendly Home is legally operated by Cheryl Picard.
02 Is Friendly Home in a walkable area?
Friendly Home has a walk score of 24. Car-dependent. Most errands require a car, with limited nearby walkable options.
03 What is the license number of Friendly Home?
According to RI state health department records, Friendly Home's license number is LTC00833.
04 When does Friendly Home's license expire?
According to RI state health department records, Friendly Home's license expires on December 31, 2026.
05 What is the occupancy rate at Friendly Home?
Friendly Home's occupancy is 88.1%.
06 How long has Friendly Home been in business?
Friendly Home has been operating for approximately 42 years, based on available licensing and registration records.
07 Are pets allowed at Friendly Home?
No, Friendly Home has a no-pet policy.
Updated on
