Occupancy rate
49%
Lower than the California average: 72.8%WindChime of Marin Memory Care
Memory Care in San Francisco
WindChime of Marin Memory Care
Memory Care in San Francisco
Overview of Windchime of Marin Memory Care
Experience person-centered memory care in a home-like environment at Windchime of Marin Memory Care, a blissful senior living community in Kentfield, CA, offering a serene environment for seniors dealing with memory loss. The community features an array of private to semi-private apartments, featuring access to 24-hour response, daily laundry, medication management and other convenient services. Boasting over 20 years of experience in serving memory care residents, the community thoroughly understands the unique needs of each person and provides them with the appropriate programming that help them feel more comfortable and at home.
The community ensures each of their residents are able to participate in vibrant activities and events by tailoring them based on their varying capabilities and interests. On-site physical therapy services provided by ONR are available to help residents maintain their strength and mobility for an active living. Dining experiences are enhanced by a talented culinary team that deliciously prepares residents’ favorite meals and serves health-conscious menus that are tailored to satisfy personal tastes and dietary needs.
55-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
24 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 45 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
Lower than the California average: 72.8%Occupied beds
27 / 55
Average residents
87 per day
Facility TypeResidential Care Elderly
StatusLicensed
IssuanceJuly 10, 2001
CountyMarin
RCFE Number216800977
WindChime of Marin Memory Care is legally operated by Windchime Group Llc; Integral Senior Living Llc, and administrated by Villegas, Vivian.
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Alzheimer's Care
ActivitiesVibrant Life® program offers a calendar full of activities that bring joy and purpose.
Specific ProgramsTrauma Care
Food DescriptionGourmet dining experience with a focus on nutritious meals served in a restaurant-style setting.
What does this home offer?
Housing Options: Studio
Building Type: 3-story
Fitness and Recreation
Types of Care at WindChime of Marin Memory Care
Memory Care
Respite Care
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics worse than average are highlighted in red; those better than average are highlighted in green.
Since 2021 vs. California state average
Overall vs. California average
6 Worse
Metrics worse than California average:
• Total citations (180% above)
• Serious citations (Type A) (467% above)
• Moderate citations (Type B) (175% above)
• Total visits (88% above)
• Other visits (86% above)
• Official inspections (25% above) 1 At Avg Metrics at California average:
• Complaint investigations (at California avg) 1 Better Metrics better than California average:
• Complaint visits (8% below)
• Total citations (180% above)
• Serious citations (Type A) (467% above)
• Moderate citations (Type B) (175% above)
• Total visits (88% above)
• Other visits (86% above)
• Official inspections (25% above) 1 At Avg Metrics at California average:
• Complaint investigations (at California avg) 1 Better Metrics better than California average:
• Complaint visits (8% below)
Latest Inspection
October 30, 2025
Other
Citations
Citations are formal regulatory violations recorded during state inspections. California uses Type A (serious) and Type B (moderate) severity levels.
| Metric | This Facility | California Average | vs. California Avg |
|---|---|---|---|
|
Total citations
Formal regulatory violations recorded by California Community Care Licensing Division (CCLD) inspectors across all inspection types.
| 28 | 10 | This facility has 180% more total citations than a typical California facility (28 vs. California avg 10).↑ 180% worse |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 17 | 3 | This facility has 467% more serious citations (type a) than a typical California facility (17 vs. California avg 3).↑ 467% worse |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards. Corrective action required within a specified timeframe.
| 11 | 4 | This facility has 175% more moderate citations (type b) than a typical California facility (11 vs. California avg 4).↑ 175% worse |
Inspections & Visits
Regulatory visits include scheduled inspections, complaint investigations, and other on-site visits by state regulators.
| Metric | This Facility | California Average | vs. California Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 30 | 16 | This facility has 88% more total visits than a typical California facility (30 vs. California avg 16).↑ 88% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff. Fewer complaint visits generally indicate fewer reported concerns.
| 12 | 13 | This facility has 8% fewer complaint visits than a typical California facility (12 vs. California avg 13).↓ 8% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 13 | 7 | This facility has 86% more other visits than a typical California facility (13 vs. California avg 7).↑ 86% worse |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 5 | 4 | This facility has 25% more official inspections than a typical California facility (5 vs. California avg 4).↑ 25% worse |
|
Complaint Investigations
Investigations triggered by formal complaints filed by residents, families, or staff. Complaint Investigations can result in multiple complaint visits. This home had 12 complaint visits.
| 10 | 10 | This facility has complaint investigations in line with the California average (10 vs. California avg 10).— At avg |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mixed, showing repeated safety and staffing deficiencies alongside some compliance improvements. The most recent inspection on October 30, 2025, cited one deficiency for failing to maintain fire clearance, resulting in a $500 civil penalty. Prior reports flagged issues with elopement risks, unlocked toxic chemicals, insufficient staffing, and untrained medication staff, while some complaint investigations found allegations unsubstantiated or corrected.
Read the full state inspection reports, including specific deficiencies and facility responses.
Show Inspection Reports
Financial Assistance for
Memory Care in California
WindChime of Marin Memory Care is located in Kentfield, California.
Here are the financial assistance programs available to residents in California.
Places of interest near WindChime of Marin Memory Care
18.1 miles from city center
Estimated distance in miles from Kentfield's city center to WindChime of Marin Memory Care's address, calculated via Google Maps.
Calculate Travel Distance to WindChime of Marin Memory Care
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Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Memory Care around San Francisco The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
| Merrill Gardens at Rockridge |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Oakland (Shafter) | 150 | No | 96 | 5 | 15 | 3 | 6 | 89.3% | - | Shi-Iii Mg Rockridge Gp Llc;Merrill Gardens Llc | Studio |
| Sagebrook Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | San Francisco (Laurel Heights) | 111 | Yes | 95 | 4 | 13 | 5 | 8 | 67.6% | - | Eden Villa Prop Llc;Integral Senior Liv Mgmt Llc | Suite / Companion Suite |
| WindChime of Marin Memory Care |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Kentfield | 55 | No | 45 | 5 | 12 | 17 | 24 | 49.1% | A+ | Windchime Group Llc; Integral Senior Living Llc | Studio |
| Merced Residential Care II |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | San Francisco (Oceanview) | 6 | No | 82 | 5 | 0 | 1 | 22 | 66.7% | - | Hafco, Inc. | Studio |
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