WindChime of Marin Memory Care

Overview of WindChime of Marin Memory Care

Experience person-centered memory care in a home-like environment at WindChime of Marin Memory Care, a blissful senior living community in Kentfield, CA, offering a serene environment for seniors dealing with memory loss. The community features an array of private to semi-private apartments, featuring access to 24-hour response, daily laundry, medication management and other convenient services. Boasting over 20 years of experience in serving memory care residents, the community thoroughly understands the unique needs of each person and provides them with the appropriate programming that help them feel more comfortable and at home.

The community ensures each of their residents are able to participate in vibrant activities and events by tailoring them based on their varying capabilities and interests. On-site physical therapy services provided by ONR are available to help residents maintain their strength and mobility for an active living. Dining experiences are enhanced by a talented culinary team that deliciously prepares residents’ favorite meals and serves health-conscious menus that are tailored to satisfy personal tastes and dietary needs.

Facility Direct Line (415) 482-4100

55-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

24 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 45 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

60%

Lower than the California average: 72.8%

Occupied beds

33 / 55

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

IssuanceJuly 10, 2001

CountyMarin

RCFE Number216800977

WindChime of Marin Memory Care is legally operated by Windchime Group LLC and Integral Senior Living LLC, and administered by Vivian Villegas.

Respite Care

Licensed Nurses/CNAs

24-Hour Staffing

Alzheimer's Care

Activities

Since 2021 · 5 years of data 28 citations 30 total visits 12 complaint visits 5 official inspections 10 complaint investigations

Inspection Score

15 points below the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average

Overall vs. CA average

Latest Inspection April 14, 2026

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	28	10	This facility has 180% more total citations than a typical California assisted living residence (28 vs. CA avg 10).↑ 180% worse
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	17	3	This facility has 467% more serious citations (type a) than a typical California assisted living residence (17 vs. CA avg 3).↑ 467% worse Rank #1125 / 1160 Serious citations (Type A) — State benchmarked This home is ranked 1125th out of 1160 homes in California. Shows this facility's # of serious citations compared to the California average among 1160 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	11	4	This facility has 175% more moderate citations (type b) than a typical California assisted living residence (11 vs. CA avg 4).↑ 175% worse
Citations per year Average citations per year since 2021.	5.6	2	This facility has 180% more citations per year than a typical California assisted living residence (5.6 vs. CA avg 2).↑ 180% worse
Citations per inspection Average citations per inspection.	0.9	3.3	This facility has 73% fewer citations per inspection than a typical California assisted living residence (0.9 vs. CA avg 3.3).↓ 73% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	30	16	This facility has 88% more total visits than a typical California assisted living residence (30 vs. CA avg 16).↑ 88% worse
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	12	13	This facility has 8% fewer complaint visits than a typical California assisted living residence (12 vs. CA avg 13).↓ 8% better Rank #918 / 1388 Complaint visits — State benchmarked This home is ranked 918th out of 1388 homes in California. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	13	7	This facility has 86% more other visits than a typical California assisted living residence (13 vs. CA avg 7).↑ 86% worse
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	5	4	This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	10	10	This facility has complaint investigations in line with the California average (10 vs. CA avg 10).— At avg

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on January 29, 2026, found no deficiencies and confirmed proper protocol after a resident incident.
The October 30, 2025 inspection cited the facility for fire clearance violations due to window and screen locks restricting emergency access, resulting in a $500 civil penalty.
The July 24, 2025 annual inspection found five deficiencies including unlocked toxic chemicals, insufficient staffing, missing carbon monoxide detectors, improper hot water temperatures, and incomplete medical assessments.

Show Inspection Reports

What does this home offer?

Housing Options: Studio

Building Type: 3-story

Fitness and Recreation

0.5 miles from city center Estimated distance in miles from Kentfield's city center to WindChime of Marin Memory Care's address, calculated via Google Maps.

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The information below is reported by the California Department of Social Services and Department of Public Health.


The Sequoias San Francisco	AL HOS MC NH RC SNF	San Francisco (Japantown)	400 Facility 400 CA AVG 103 Rank #28 / 1657	No	99 Facility 99 CA AVG 57 Rank #2 / 2092	91 Facility 91 CA AVG 81 Rank #355 / 1401	5	4 Facility 4 CA AVG 13 Rank #525 / 1388	1 Facility 1 CA AVG 3 Rank #412 / 1160	51 Facility 51 CA AVG 13 Rank #18 / 1487	88.0% Facility 88.0% CA AVG 74.7% Rank #311 / 1347	-	Sequoia Living, Inc	Studio / 1 Bed / 2 Bed
San Francisco Towers	AL NH IL MC	San Francisco (Cathedral Hill)	350 Facility 350 CA AVG 103 Rank #36 / 1657	No	99 Facility 99 CA AVG 57 Rank #2 / 2092	93 Facility 93 CA AVG 81 Rank #242 / 1401	4	5 Facility 5 CA AVG 13 Rank #588 / 1388	0 Facility 0 CA AVG 3 Rank #1 / 1160	28 Facility 28 CA AVG 13 Rank #158 / 1487	100.0% Facility 100.0% CA AVG 74.7% Rank #1 / 1347	-	Front Porch Communities And Services	1 Bed / 2 Bed
Coterie Cathedral Hill	AL IL MC	San Francisco (Cathedral Hill)	260 Facility 260 CA AVG 103 Rank #80 / 1657	No	99 Facility 99 CA AVG 57 Rank #2 / 2092	79 Facility 79 CA AVG 81 Rank #881 / 1401	3	19 Facility 19 CA AVG 13 Rank #1106 / 1388	2 Facility 2 CA AVG 3 Rank #599 / 1160	18 Facility 18 CA AVG 13 Rank #428 / 1487	78.8% Facility 78.8% CA AVG 74.7% Rank #608 / 1347	A+	Van Ness Opco Tenant LLC And Atria Management Company	Studio / 1 Bed / 2 Bed
WindChime of Marin Memory Care	AL MC RESC RC	Kentfield	55 Facility 55 CA AVG 103 Rank #1118 / 1657	No	45 Facility 45 CA AVG 57 Rank #1474 / 2092	66 Facility 66 CA AVG 81 Rank #1218 / 1401	5	12 Facility 12 CA AVG 13 Rank #918 / 1388	17 Facility 17 CA AVG 3 Rank #1125 / 1160	24 Facility 24 CA AVG 13 Rank #262 / 1487	60.0% Facility 60.0% CA AVG 74.7% Rank #1081 / 1347	A+	Windchime Group LLC And Integral Senior Living LLC	Studio
Providence Place	AL MC RC	San Francisco (Lower Pacific Heights)	34 Facility 34 CA AVG 103 Rank #1248 / 1657	No	95 Facility 95 CA AVG 57 Rank #66 / 2092	94 Facility 94 CA AVG 81 Rank #185 / 1401	4	3 Facility 3 CA AVG 13 Rank #441 / 1388	0 Facility 0 CA AVG 3 Rank #1 / 1160	26 Facility 26 CA AVG 13 Rank #205 / 1487	100.0% Facility 100.0% CA AVG 74.7% Rank #1 / 1347	C+	Knop, Roman & Knop, Galina	Studio / Semi-Private Rooms

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Who is the owner of WindChime of Marin Memory Care?

WindChime of Marin Memory Care is legally operated by Windchime Group LLC and Integral Senior Living LLC, and administered by Vivian Villegas.

Is WindChime of Marin Memory Care in a walkable area?

WindChime of Marin Memory Care has a walk score of 45. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at WindChime of Marin Memory Care?

WindChime of Marin Memory Care's occupancy is 60%.

Who is the administrator of WindChime of Marin Memory Care?

Vivian Villegas is the administrator of WindChime of Marin Memory Care.

How many beds does WindChime of Marin Memory Care have?

WindChime of Marin Memory Care has 55 beds.

Has WindChime of Marin Memory Care had any recent citations?

WindChime of Marin Memory Care has had 28 recently reported citations.

Are there photos of WindChime of Marin Memory Care?

Yes — there are 6 photos of WindChime of Marin Memory Care in the photo gallery on this page.

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