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Set in the beautiful neighborhood of Midlothian, VA, the Bickford of Chesterfield is a distinguished senior living community offering assisted living and memory care services. Here, residents can choose from spacious and stunning accommodations with several floor plans. With a highly skilled and compassionate team, residents can receive round-the-clock personalized care and help depending on their immediate needs through its residents’ monitoring system.
Discover its top-tier amenities and services as this community is committed to providing higher standard of senior care. Indulge in 3-day delectable and nutritious meals, home maintenance, access to laundry facilities, weekly housekeeping, medication management, spiritual care, and transportation assistance. Engage in a full calendar of activities such as outings, community involvement programs, and theme days. With Bickford of Chesterfield, seniors are assured of a retirement worth remembering.
Lower than the Virginia average: 85.7%Bickford of Chesterfield is administrated by Eileen Kwak.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 40 | 32 | This facility has 25% more total deficiencies than a typical Virginia assisted living residence (40 vs. VA avg 32).↑ 25% worse |
|
Deficiencies per year
Average deficiencies per year since 2019.
| 5.7 | 4.6 | This facility has 24% more deficiencies per year than a typical Virginia assisted living residence (5.7 vs. VA avg 4.6).↑ 24% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.9 | 2.3 | This facility has 26% more deficiencies per inspection than a typical Virginia assisted living residence (2.9 vs. VA avg 2.3).↑ 26% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 14 | 14 | This facility has total inspections in line with the Virginia average (14 vs. VA avg 14).— At avg |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 8 | 9 | This facility has 11% fewer inspections with violations than a typical Virginia assisted living residence (8 vs. VA avg 9).↓ 11% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 57% | 64% | This facility has 7 percentage points lower inspection violation rate than a typical Virginia assisted living residence (57% vs. VA avg 64%).↓ 7% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 7 | 7 | This facility has total complaints in line with the Virginia average (7 vs. VA avg 7).— At avg |
|
Complaints per year
Average complaints per year since 2019.
| 1 | 1 | This facility has complaints per year in line with the Virginia average (1 vs. VA avg 1).— At avg |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on September 19, 2025, found no deficiencies in the facility’s compliance with applicable standards and laws. Earlier inspections showed a pattern of deficiencies primarily related to documentation of Do Not Resuscitate (DNR) orders, staff training and certification, and environmental conditions such as odors. Complaint investigations conducted over the years were mostly unsubstantiated, with one partially substantiated complaint in 2022 identifying issues in resident safety, fall risk assessments, and supervision. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The recent clean inspection suggests improvement following previous citations in staff training and care planning.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Pets Allowed
Housing Options: Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Eileen Kwak serves as the Executive Director at Bickford of Chesterfield, leading the community with a dedicated team of caregivers committed to providing exceptional care for residents. She plays a central role in ensuring a warm and supportive environment for seniors and their families.
11.5 miles from city center
Estimated distance in miles from Midlothian's city center to Bickford of Chesterfield's address, calculated via Google Maps.
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Bickford of Chesterfield is located in Midlothian, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Auburn Hill Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Midlothian (Brandermill) | 115 | No | 36 | Private Rooms | Stacey Bowen |
85.2%
Facility
85.2%
VA AVG
70.5%
Rank
#72 / 300 | C | 20 | 55%
Facility
55%
VA AVG
53.9%
Rank
#160 / 331 | 10
Facility
10
VA AVG
5.4
Rank
#271 / 331 | 26
Facility
26
VA AVG
26
Rank
#216 / 331 | 1.3
Facility
1.3
VA AVG
1.9
Rank
#151 / 331 |
| Brookdale Midlothian |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Midlothian | 100 | No | 8 | Private Rooms | Patrick Hines | - | A+ | 10 | 50%
Facility
50%
VA AVG
53.9%
Rank
#123 / 331 | 5
Facility
5
VA AVG
5.4
Rank
#199 / 331 | 0
Facility
0
VA AVG
26
Rank
#1 / 331 | 0.0
Facility
0.0
VA AVG
1.9
Rank
#1 / 331 |
| Bickford of Chesterfield |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Midlothian | 74 | Yes | 54 | Private Rooms | Eileen Kwak |
75.7%
Facility
75.7%
VA AVG
70.5%
Rank
#130 / 300 | - | 14 | 57.1%
Facility
57.1%
VA AVG
53.9%
Rank
#167 / 331 | 7
Facility
7
VA AVG
5.4
Rank
#228 / 331 | 40
Facility
40
VA AVG
26
Rank
#262 / 331 | 2.9
Facility
2.9
VA AVG
1.9
Rank
#261 / 331 |
Bickford of Chesterfield has a walk score of 54. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to VA state health department records, Bickford of Chesterfield's license expires on October 28, 2027.
Bickford of Chesterfield's occupancy is 76%.
Eileen Kwak is the administrator of Bickford of Chesterfield.
Bickford of Chesterfield has 74 beds.
Bickford of Chesterfield has had 14 recently reported deficiencies.
Yes — there are 14 photos of Bickford of Chesterfield in the photo gallery on this page.
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