Smaller home · May offer a more intimate, personalized care environment.
Bickford of Chesterfield
Set in the beautiful neighborhood of Midlothian, VA, the Bickford of Chesterfield is a distinguished senior living community offering assisted living and memory care services. Here, residents can choose from spacious and stunning accommodations with several floor plans. With a highly skilled and compassionate team, residents can receive round-the-clock personalized care and help depending on their immediate needs through its residents’ monitoring system.
Discover its top-tier amenities and services as this community is committed to providing higher standard of senior care. Indulge in 3-day delectable and nutritious meals, home maintenance, access to laundry facilities, weekly housekeeping, medication management, spiritual care, and transportation assistance. Engage in a full calendar of activities such as outings, community involvement programs, and theme days. With Bickford of Chesterfield, seniors are assured of a retirement worth remembering.
Community insights.
About this community
Bickford of Chesterfield is administered by Eileen Kwak.
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Includes all inspection records for this property, which could include management/ownership changes. 40 deficiencies 4 complaints 13 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2019 vs. Virginia state average• Total deficiencies (25% above)
• Deficiencies per inspection (15% above) 2 Better Metrics better than Virginia average:
• Total complaints (43% below)
• Complaints per year (40% below)
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
| 40 | 32 | This facility has 25% more total deficiencies than a typical Virginia assisted living residence (40 vs. VA avg 32).↑ 25% worse |
|
Deficiencies per inspection
| 3.1 | 2.7 | This facility has 15% more deficiencies per inspection than a typical Virginia assisted living residence (3.1 vs. VA avg 2.7).↑ 15% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
| 13 | 14 | This facility has had 7% fewer total inspections than the Virginia average (13 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 7% fewer |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
| 4 | 7 | This facility has 43% fewer total complaints than a typical Virginia assisted living residence (4 vs. VA avg 7).↓ 43% better |
|
Complaints per year
| 0.6 | 1 | This facility has 40% fewer complaints per year than a typical Virginia assisted living residence (0.6 vs. VA avg 1).↓ 40% better |
What does this home offer?
Pets Allowed
Housing Options: Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Places of interest near Bickford of Chesterfield
2.9 miles from city center
Estimated distance in miles from Midlothian's city center to Bickford of Chesterfield's address, calculated via Google Maps.
Calculate Travel Distance to Bickford of Chesterfield
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Compare Assisted Living around Midlothian
Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
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Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Auburn Hill Senior Living | AL MC | Midlothian (Brandermill) | 115
Facility
115
VA AVG
94
Rank
#79 / 311 | No |
36
Facility
36
VA AVG
45
Rank
#199 / 336 | - | Stacey Bowen |
85.2%
Facility
85.2%
VA AVG
69.8%
Rank
#48 / 249 | C | 16 | 50%
Facility
50%
VA AVG
59.3%
Rank
#88 / 303 | 10
Facility
10
VA AVG
7
Rank
#245 / 303 | 26
Facility
26
VA AVG
32
Rank
#141 / 248 | 1.6
Facility
1.6
VA AVG
2.3
Rank
#85 / 248 |
| Bickford of Chesterfield | AL MC | Midlothian | 74
Facility
74
VA AVG
94
Rank
#199 / 311 | Yes |
54
Facility
54
VA AVG
45
Rank
#125 / 336 | Private Rooms | Eileen Kwak |
75.7%
Facility
75.7%
VA AVG
69.8%
Rank
#102 / 249 | - | 13 | 62%
Facility
62%
VA AVG
59.3%
Rank
#153 / 303 | 7
Facility
7
VA AVG
7
Rank
#203 / 303 | 40
Facility
40
VA AVG
32
Rank
#184 / 248 | 3.1
Facility
3.1
VA AVG
2.3
Rank
#171 / 248 |
Rank badges are statewide and care-type specific: each assisted living community is ranked against every other VA assisted living community we track that reports that metric, not just the 2 on this page. See how we rank facilities
Financial Assistance for
Assisted Living in Virginia
Bickford of Chesterfield is located in Midlothian, Virginia.
Here are the financial assistance programs available to residents in Virginia.
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Frequently Asked Questions about Bickford of Chesterfield
Is Bickford of Chesterfield in a walkable area?
Bickford of Chesterfield has a walk score of 54. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
When does Bickford of Chesterfield's license expire?
According to VA state health department records, Bickford of Chesterfield's license expires on October 28, 2027.
What is the occupancy rate at Bickford of Chesterfield?
Bickford of Chesterfield's occupancy is 75.7%.
Are pets allowed at Bickford of Chesterfield?
Yes, Bickford of Chesterfield allows residents to bring their pets.
Who is the administrator of Bickford of Chesterfield?
Eileen Kwak is the administrator of Bickford of Chesterfield.
How many beds does Bickford of Chesterfield have?
Bickford of Chesterfield has 74 beds.
Has Bickford of Chesterfield had any deficiencies?
Bickford of Chesterfield has had 40 reported deficiencies according to records from Virginia Department of Social Services (VDSS).
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