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Country Charm
Front entrance of a senior living facility with chairs and flowers Pink flowers in front of a nursing home facility Charming outdoor space with decor and seating Pink flowers in front of a nursing home facility

Country Charm

3177 Meridian Parke Dr, Greenwood, IN 46142 View map Calculator: See prices in your area
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Overview of Country Charm

Nestled in the idyllic town of Greenwood, IN, the Country Charm is an enticing senior living community that provides assisted living services. Spacious and comfortable accommodations with varying floor plans are available and tailored to the needs of its residents. The community ensures round-the-clock care and support to provide the highest quality of service that every senior deserves.

Having a highly skilled and dedicated time, the community offers top-of-the-line amenities and services including 3 delectable and healthy meals daily, housekeeping and linen services, emergency call systems in all apartments, regular personal care assessments, medication administration and reminders, incontinence care, and scheduled transportation. Participate in a full calendar of social activities and community events to boost social engagement and life enrichment. At Country Charm, seniors can enjoy a living experience worth remembering.

(585) 739-1841
(585) 739-1841
Bed community size
166-bed community Rank #61 / 437Bed count — State benchmarkedThis home is ranked 61st out of 437 homes in Indiana. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
1 year in operation Rank #130 / 378Years in operation — State benchmarkedThis home is ranked 130th out of 378 homes in Indiana. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 59 / 100 Rank #156 / 587Walk Score — State benchmarkedThis home is ranked 156th out of 587 homes in Indiana. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Indiana facilities. Higher scores benefit residents, families, and staff.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
45%
Rank #377 / 434Occupancy rate — State benchmarkedThis home is ranked 377th out of 434 homes in Indiana. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 434. Higher occupancy signals strong local demand and financial stability.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Indiana average: 68.1%
Occupied beds
75 / 166
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home
IssuanceOctober 1, 2024
ExpirationSeptember 30, 2025
License Number24-011478-1

Ownership & Operating Entity

Country Charm is legally operated by Csl White River Llc, and administrated by Angela Sortore.

Profit StatusProfit

Type Of Units

Residential
166 units
Total beds
166 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingToni Vogel

Contact Information

Fax(317) 882-3606

Contact Country Charm

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2022 · 4 years of data 8 deficiencies 2 complaints 11 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana assisted living residence score (the benchmark); higher is better.

11 points above the Indiana average for assisted living residences (83/100)

Rank #47 / 384 in Indiana Inspection Score — State benchmarked This home is ranked 47th out of 384 homes in Indiana. Shows this facility's inspection score compared to the Indiana average among 384 comparable communities in the ranking pool. Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking. Inspection score: 94 out of 100. Letter grade A. 11 points above the Indiana average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average
Overall vs. IN average 1 Worse Metrics worse than Indiana average:
• Complaint visits (25% above) 9 Better Metrics better than Indiana average:
• Total deficiencies (78% below)
• Deficiencies per year (78% below)
• Deficiencies per inspection (63% below)
• Total visits (42% below)
• Inspections with deficiencies (57% below)
• Inspection deficiency rate (27% below)
• Inspections (23% below)
• Total complaints (60% below)
• Complaints per year (62% below)
Latest Inspection April 30, 2025 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 836 This facility has 78% fewer total deficiencies than a typical Indiana assisted living residence (8 vs. IN avg 36).↓ 78% better Rank #53 / 386 Total deficiencies — State benchmarked This home is ranked 53rd out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool. Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.
Deficiencies per year Info Average deficiencies per year since 2022. 29 This facility has 78% fewer deficiencies per year than a typical Indiana assisted living residence (2 vs. IN avg 9).↓ 78% better
Deficiencies per inspection Info Average deficiencies per inspection. 0.71.9 This facility has 63% fewer deficiencies per inspection than a typical Indiana assisted living residence (0.7 vs. IN avg 1.9).↓ 63% better Rank #33 / 386 Deficiencies per inspection — State benchmarked This home is ranked 33rd out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool. Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 1119 This facility has 42% fewer total visits than a typical Indiana assisted living residence (11 vs. IN avg 19).↓ 42% better
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 37 This facility has 57% fewer inspections with deficiencies than a typical Indiana assisted living residence (3 vs. IN avg 7).↓ 57% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 27%37% This facility has 10 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (27% vs. IN avg 37%).↓ 10% better
Inspections Info Routine, scheduled inspections conducted by state regulators. 1013 This facility has 23% fewer inspections than a typical Indiana assisted living residence (10 vs. IN avg 13).↓ 23% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 25 This facility has 60% fewer total complaints than a typical Indiana assisted living residence (2 vs. IN avg 5).↓ 60% better Rank #50 / 352 Total complaints — State benchmarked This home is ranked 50th out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool. Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.
Complaints per year Info Average complaints per year since 2022. 0.51.3 This facility has 62% fewer complaints per year than a typical Indiana assisted living residence (0.5 vs. IN avg 1.3).↓ 62% better
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 108 This facility has 25% more complaint visits than a typical Indiana assisted living residence (10 vs. IN avg 8).↑ 25% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • April 30, 2025 complaint investigation found no deficiencies related to the allegations and confirmed full compliance with state regulations.
  • December 6, 2022 licensure survey substantiated three deficiencies including medication administration errors, expired QMA certification, and missing tuberculin test documentation.
  • September 13, 2023 licensure survey cited three deficiencies for unsecured hazardous materials, unsafe hot water temperatures, and dietary staff not wearing hair coverings.
Show Inspection Reports

What does this home offer?

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Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: Single-story

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Transportation Services

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Fitness and Recreation

Places of interest near Country Charm

Address 3.7 miles from city center Info Estimated distance in miles from Greenwood's city center to Country Charm's address, calculated via Google Maps.

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Compare Assisted Living around Greenwood

The information below is reported by the Indiana Department of Health, Division of Long Term Care.

Greenwood Village South
AL
IL
MC
NH
Greenwood
207
Facility 207
IN AVG 116
Rank #27 / 437
Yes
50
Facility 50
IN AVG 37
Rank #205 / 587
Studio / 1 Bed
45
Facility 45
IN AVG 8
Rank #14 / 378
-A+Pamela SeegersJohnson Memorial HospitalAlexa Ulrey
83
Facility 83
IN AVG 83
Rank #151 / 384
11
2
Facility 2
IN AVG 5
Rank #50 / 352
38
Facility 38
IN AVG 36
Rank #192 / 386
1.8
Facility 1.8
IN AVG 1.9
Rank #121 / 386
Country Charm
AL
Greenwood
166
Facility 166
IN AVG 116
Rank #61 / 437
Yes
59
Facility 59
IN AVG 37
Rank #156 / 587
Studio / 1 Bed
1
Facility 1
IN AVG 8
Rank #130 / 378
45.2%
Facility 45.2%
IN AVG 66.4%
Rank #359 / 404
-Angela SortoreCsl White River LLCToni Vogel
94
Facility 94
IN AVG 83
Rank #47 / 384
10
2
Facility 2
IN AVG 5
Rank #50 / 352
8
Facility 8
IN AVG 36
Rank #53 / 386
0.7
Facility 0.7
IN AVG 1.9
Rank #33 / 386
Bickford of Greenwood
AL
MC
Greenwood
82
Facility 82
IN AVG 116
Rank #321 / 437
Yes
50
Facility 50
IN AVG 37
Rank #205 / 587
Studio / 1 Bed
1
Facility 1
IN AVG 8
Rank #130 / 378
53.7%
Facility 53.7%
IN AVG 66.4%
Rank #305 / 404
-Jamie LanghansBickford Of Greenwood, LLCRhea Barker
79
Facility 79
IN AVG 83
Rank #209 / 384
15
8
Facility 8
IN AVG 5
Rank #297 / 352
21
Facility 21
IN AVG 36
Rank #131 / 386
1.2
Facility 1.2
IN AVG 1.9
Rank #75 / 386
View all Nearby Homes

Financial Assistance for
Assisted Living in Indiana

Country Charm is located in Greenwood, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Country Charm

Who is the Director of Nursing at Country Charm?

Toni Vogel is the Director of Nursing at Country Charm.

Who is the owner of Country Charm?

The legal owner and operator of Country Charm is Csl White River Llc.

Is Country Charm in a walkable area?

Country Charm has a walk score of 59. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Country Charm?

According to IN state health department records, Country Charm's license number is 24-011478-1.

When does Country Charm's license expire?

According to IN state health department records, Country Charm's license expires on September 30, 2025.

What is the occupancy rate at Country Charm?

Country Charm's occupancy is 45%.

Who is the administrator of Country Charm?

Angela Sortore is the administrator of Country Charm.

Guides for Better Senior Living

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