Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Delivering exceptional services for over 60 years, Greenwood Village South in Greenwood, IN is a well-established senior living community that offers independent living, assisted living, memory care, long-term care, and rehabilitation services. Boasting years of experience and knowledge, the community guarantees exceptional care and supportives services that allows residents to successfully age in place. With its dedication to excellence, the community has been recognized as a Best Continuing Care Retirement Community and Best Assisted Living community by the U.S. News and World Report.
Focused on nurturing residents’ overall physical, social and psychological wellbeing, the community provides a Health and Wellness Team to personally guide residents through the community’s full array of services, amenities and activities. Delicious and healthy culinary delights are served as well for an enjoyable and filling dining experience. At Greenwood Village South, residents live their golden years free of hassles and worries.
Greenwood Village South is legally operated by Johnson Memorial Hospital, and administrated by Pamela Seegers.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Deficiencies
|
This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
|
32 | 36 | This facility has 11% fewer total deficiencies than a typical Indiana nursing home (32 vs. IN avg 36).↓ 11% better |
|
Deficiencies per year
|
8 | 9 | This facility has 11% fewer deficiencies per year than a typical Indiana nursing home (8 vs. IN avg 9).↓ 11% better |
|
Deficiencies per inspection
|
1.5 | 1.9 | This facility has 21% fewer deficiencies per inspection than a typical Indiana nursing home (1.5 vs. IN avg 1.9).↓ 21% better |
Inspections
|
This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
|
21 | 19 | This facility has 11% more total visits than a typical Indiana nursing home (21 vs. IN avg 19).↑ 11% worse |
|
Inspections with deficiencies
|
7 | 7 | This facility has inspections with deficiencies in line with the Indiana average (7 vs. IN avg 7).— At avg |
|
Inspection deficiency rate
|
33% | 37% | This facility has 4 percentage points lower inspection deficiency rate than a typical Indiana nursing home (33% vs. IN avg 37%).↓ 4% better |
|
Inspections
|
11 | 13 | This facility has 15% fewer inspections than a typical Indiana nursing home (11 vs. IN avg 13).↓ 15% better |
Complaints & Investigations
|
This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
|
2 | 5 | This facility has 60% fewer total complaints than a typical Indiana nursing home (2 vs. IN avg 5).↓ 60% better |
|
Complaints per year
|
0.5 | 1.3 | This facility has 62% fewer complaints per year than a typical Indiana nursing home (0.5 vs. IN avg 1.3).↓ 62% better |
|
Complaint visits
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11 | 8 | This facility has 38% more complaint visits than a typical Indiana nursing home (11 vs. IN avg 8).↑ 38% worse |
The most recent inspection on March 21, 2025, identified deficiencies related to neglect involving a cognitively impaired resident who eloped and issues with updating the resident’s service plan after wanderguard application. Earlier inspections showed a mixed pattern, with prior deficiencies primarily involving life safety code violations such as fire door functionality, electrical panel clearance, and improper use of power strips, as well as care-related issues including call light accessibility, staff reference checks, and medication documentation. Complaint investigations were mostly unsubstantiated except for two substantiated cases involving elopement and neglect, but no fines, immediate jeopardy findings, or license actions were listed in the available reports. The main themes of deficiencies have been resident supervision and safety systems, along with some concerns about staff practices and documentation. The trend shows ongoing challenges with life safety compliance and resident care, with some improvements noted in fire safety compliance after follow-up surveys, but recent issues with resident neglect indicate areas needing continued attention.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsIndiana average 6
Last Health inspection on Aug 2024
Indiana average 25
Indiana average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 6 citations resulted from standard inspections.
Indiana average: 0.2
Indiana average: 0.6
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
This role is partially covered by contractors.
Assists with medical care and medications.
This role is partially covered by contractors.
Helps with daily care and mobility.
This role is partially covered by contractors.
Total hours from contractors
10,556 contractor hours this quarter
| Certified Nursing Assistant | 76 | 79 | 155 | 24,753 | 92 | 100% | 7.4 |
| Medication Aide/Technician | 20 | 35 | 55 | 8,786 | 92 | 100% | 8.3 |
| Licensed Practical Nurse | 18 | 16 | 34 | 5,500 | 92 | 100% | 7.9 |
| Registered Nurse | 14 | 1 | 15 | 4,124 | 92 | 100% | 8.5 |
| RN Director of Nursing | 6 | 0 | 6 | 2,681 | 77 | 84% | 8.1 |
| Other Dietary Services Staff | 10 | 0 | 10 | 2,402 | 92 | 100% | 6.7 |
| Speech Language Pathologist | 0 | 7 | 7 | 2,004 | 89 | 97% | 6 |
| Physical Therapy Aide | 0 | 4 | 4 | 1,680 | 76 | 83% | 6.7 |
| Physical Therapy Assistant | 0 | 4 | 4 | 830 | 74 | 80% | 6.3 |
| Dental Services Staff | 2 | 0 | 2 | 665 | 63 | 68% | 7.4 |
| Qualified Social Worker | 0 | 2 | 2 | 563 | 76 | 83% | 5.6 |
| Dietitian | 1 | 0 | 1 | 450 | 60 | 65% | 7.5 |
| Administrator | 1 | 0 | 1 | 448 | 56 | 61% | 8 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 443 | 78 | 85% | 4.7 |
| Nurse Practitioner | 1 | 0 | 1 | 420 | 56 | 61% | 7.5 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 420 | 56 | 61% | 7.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 420 | 56 | 61% | 7.5 |
| Occupational Therapy Aide | 1 | 0 | 1 | 341 | 51 | 55% | 6.7 |
| Feeding Assistant | 0 | 1 | 1 | 109 | 28 | 30% | 3.9 |
| Medical Director | 0 | 1 | 1 | 49 | 22 | 24% | 2.2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 47 | 12 | 13% | 3.9 |
| Other Physician | 0 | 1 | 1 | 4 | 4 | 4% | 1 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
54% of new residents, usually for short-term rehab.
41% of new residents, often for short stays.
5% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Greenwood Village South based on CMS SNF Cost Reports.
Pets Allowed
Housing Options: Apartment / Cottage
Building Type: Two-story
Fitness and Recreation
Three Meals Per Day
Transportation Services
Most residents typically stay for a few weeks or months before returning home or moving on.
Paul Pfaff serves as the Administrator at Greenwood Village South, bringing dedicated leadership to the community. He is committed to ensuring a warm and supportive environment for residents and staff alike, overseeing daily operations with professionalism and care.
1.1 miles from city center
Estimated distance in miles from Greenwood's city center to Greenwood Village South's address, calculated via Google Maps.
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Greenwood Village South is located in Greenwood, Indiana.
Here are the financial assistance programs available to residents in Indiana.
Alexa Ulrey is the Director of Nursing at Greenwood Village South.
The legal owner and operator of Greenwood Village South is Johnson Memorial Hospital.
Greenwood Village South has a walk score of 50. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to IN state health department records, Greenwood Village South's license number is 24-000010-1.
According to IN state health department records, Greenwood Village South's license expires on October 31, 2025.
Greenwood Village South's occupancy is 18%.
Greenwood Village South is registered as a non-profit in IN.
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