(888) 927-9409
Call
(888) 927-9409
Country Charm
Pink flowers in front of a nursing home facility Charming outdoor space with decor and seating Front entrance of a senior living facility with chairs and flowers

Country Charm

3177 Meridian Parke Dr, Greenwood, IN 46142 View map Calculator: See prices in your area
Calculator: See prices in your area

Overview of Country Charm

Nestled in the idyllic town of Greenwood, IN, the Country Charm is an enticing senior living community that provides assisted living services. Spacious and comfortable accommodations with varying floor plans are available and tailored to the needs of its residents. The community ensures round-the-clock care and support to provide the highest quality of service that every senior deserves.

Having a highly skilled and dedicated time, the community offers top-of-the-line amenities and services including 3 delectable and healthy meals daily, housekeeping and linen services, emergency call systems in all apartments, regular personal care assessments, medication administration and reminders, incontinence care, and scheduled transportation. Participate in a full calendar of social activities and community events to boost social engagement and life enrichment. At Country Charm, seniors can enjoy a living experience worth remembering.

Facility Direct Line (585) 739-1841
Facility Direct Line (585) 739-1841
By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 166 Rank #58 / 341Bed count — State benchmarkedThis home is ranked 58th out of 341 homes we track in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info A newer community that may feature more recent facilities and programs. This is the number of years in operation under current management. Rank #133 / 338Years in operation — State benchmarkedThis home is ranked 133rd out of 338 homes we track in Indiana for years in operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
1 year
Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #120 / 466Walk Score — State benchmarkedThis home is ranked 120th out of 466 homes we track in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
59 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #284 / 324Occupancy rate — State benchmarkedThis home is ranked 284th out of 324 homes we track in Indiana for occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 324. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
45.2% This home usually has availability
Lower than the Indiana average: 65.7%
Occupied beds
75 / 166

About this community

License Details

StatusActive
IssuanceOctober 1, 2024
ExpirationSeptember 30, 2026
License Number24-011478-1

Ownership & Operating Entity

Country Charm is legally operated by Csl White River LLC, and administered by Angela Sortore.

Profit StatusFor-profit

Type Of Units

Residential
166 units
Total beds
166 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingToni Vogel

Contact Information

Fax(317) 882-3606

Contact Country Charm

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. IN average 0 Worse No metrics in this bucket. 6 Better Metrics better than Indiana average:
• Total deficiencies (76% below)
• Deficiencies per inspection (68% below)
• Inspections with deficiencies (57% below)
• Inspection deficiency rate (48% below)
• Total complaints (60% below)
• Complaints per year (62% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 833 This facility has 76% fewer total deficiencies than a typical Indiana assisted living residence (8 vs. IN avg 33).↓ 76% better Rank #54 / 318 Total deficiencies — State benchmarked This home is ranked 54th out of 318 homes we track in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 318 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 0.82.47 This facility has 68% fewer deficiencies per inspection than a typical Indiana assisted living residence (0.8 vs. IN avg 2.47).↓ 68% better Rank #30 / 309 Deficiencies per inspection — State benchmarked This home is ranked 30th out of 309 homes we track in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 309 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 1019 This facility has had 47% fewer total visits than the Indiana average (10 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 47% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 37 This facility has 57% fewer inspections with deficiencies than a typical Indiana assisted living residence (3 vs. IN avg 7).↓ 57% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 30%58% This facility has 28 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (30% vs. IN avg 58%).↓ 28% better
Inspections Info Routine, scheduled inspections conducted by state regulators. 1013 This facility has had 23% fewer inspections than the Indiana average (10 vs. IN avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 23% fewer

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 25 This facility has 60% fewer total complaints than a typical Indiana assisted living residence (2 vs. IN avg 5).↓ 60% better Rank #44 / 290 Total complaints — State benchmarked This home is ranked 44th out of 290 homes we track in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 290 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2022. 0.51.3 This facility has 62% fewer complaints per year than a typical Indiana assisted living residence (0.5 vs. IN avg 1.3).↓ 62% better
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 108 This facility has had 25% more complaint visits than the Indiana average (10 vs. IN avg 8). More inspections can mean more regulatory scrutiny rather than worse care.↑ 25% more
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Places of interest near Country Charm

Address 3.7 miles from city center Info Estimated distance in miles from Greenwood's city center to Country Charm's address, calculated via Google Maps.

Calculate Travel Distance to Country Charm

Add your location

Address

Compare Assisted Living around Greenwood

Info below is compiled from the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Name of the director of nursing on record, when the state publishes this field.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Total complaints filed or tracked in the state system for the facility in the reporting window. A volume metric—read alongside inspections and deficiencies.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Greenwood Village South
AL
IL
MC
NH
SNF
Greenwood
207
Facility 207
IN AVG 122
Rank #27 / 341
Yes
50
Facility 50
IN AVG 38
Rank #157 / 466
Apartment / Cottage
45
Facility 45
IN AVG 8
Rank #17 / 338
-A+Pamela SeegersJohnson Memorial HospitalAlexa Ulrey11
2
Facility 2
IN AVG 5
Rank #44 / 290
32
Facility 32
IN AVG 36
Rank #206 / 318
2.9
Facility 2.9
IN AVG 1.9
Rank #203 / 309
Country Charm
AL
Greenwood
166
Facility 166
IN AVG 122
Rank #58 / 341
Yes
59
Facility 59
IN AVG 38
Rank #120 / 466
Studio / 1 Bed
1
Facility 1
IN AVG 8
Rank #133 / 338
45.2%
Facility 45.2%
IN AVG 65.7%
Rank #284 / 324
-Angela SortoreCsl White River LLCToni Vogel10
2
Facility 2
IN AVG 5
Rank #44 / 290
8
Facility 8
IN AVG 36
Rank #54 / 318
0.8
Facility 0.8
IN AVG 1.9
Rank #30 / 309
Bickford of Greenwood
AL
MC
Greenwood
82
Facility 82
IN AVG 122
Rank #264 / 341
Yes
50
Facility 50
IN AVG 38
Rank #157 / 466
-
1
Facility 1
IN AVG 8
Rank #133 / 338
53.7%
Facility 53.7%
IN AVG 65.7%
Rank #240 / 324
-Jamie LanghansBickford Of Greenwood, LLCRhea Barker15
8
Facility 8
IN AVG 5
Rank #251 / 290
21
Facility 21
IN AVG 36
Rank #146 / 318
1.4
Facility 1.4
IN AVG 1.9
Rank #84 / 309
Independence Village of Greenwood
AL
MC
Greenwood-Yes
27
Facility 27
IN AVG 38
Rank #282 / 466
Studio / 1 Bed / 2 Bed----------

Rank badges are statewide: each community is ranked against every IN community we track that reports that metric, not just the 4 on this page. See how we rank facilities

View all Nearby Homes

Financial Assistance for
Assisted Living in Indiana

Country Charm is located in Greenwood, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Country Charm

Who is the Director of Nursing at Country Charm?

Toni Vogel is the Director of Nursing at Country Charm.

Who is the owner of Country Charm?

Country Charm is legally operated by Csl White River LLC, and administered by Angela Sortore.

Is Country Charm in a walkable area?

Country Charm has a walk score of 59. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Country Charm?

According to IN state health department records, Country Charm's license number is 24-011478-1.

When does Country Charm's license expire?

According to IN state health department records, Country Charm's license expires on September 30, 2026.

What is the occupancy rate at Country Charm?

Country Charm's occupancy is 45.2%.

How long has Country Charm been in business?

Country Charm has been operating for approximately 1 year, based on available licensing and registration records.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Assisted Living Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Updated on
Pricing
More
More Actions
Contact Contact Map Book a Tour Let's Chat