Complete Care at Westfield

Complete Care at Westfield is a Memory Care Home in New Jersey

Complete Care at Westfield is a Memory Care Home in New Jersey

Complete Care at Westfield

1515 Lamberts Mill Rd, Westfield, NJ 07090 View Map

Complete Care at Westfield is a Memory Care Home in New Jersey

Complete Care at Westfield is a Memory Care Home in New Jersey

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Overview of Complete Care at Westfield

Create meaningful moments with the idyllic senior living community of Complete Care at Westfield settling in the serene residential area of Lamberts Mill Road, Westfield, NJ, that features a wide array of living options. These include memory care, respiratory care, short-term rehabilitation, long-term care, and hospice care. Comfortable and safe private and semi-private accommodations await seniors as they transition into the community. Receive top-notch care and assistance for your every need and aspiration with a competent and highly skilled team.

Gain meaningful experiences through meticulously curated enjoyable programs and fun activities that highlight residents’ interests and strengths. The community also serves delicious and healthy meals to foster comfort and satisfy dietary needs. Complete Care at Westfield strives to provide a haven for seniors to spend their retirement without worries.

(908) 233-9700
Home Information COMPLETE CARE AT WESTFIELD, LLC
  • Occupancy levels track close to the statewide midpoint, indicating balanced availability. The facility operates with a larger bed count than most state competitors, supporting broader intake. Resident stays are comparable to other state facilities, implying stable turnover.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income exceeds the majority of state facilities, highlighting strong profitability.

  • Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights are roughly in line with the state middle third, maintaining a balanced safety-net share. Private pay nights hover around the statewide average, supporting a diversified mix.

Occupancy
Beds
227
Occupancy
84.6%
Total Bed Days Available
82855
Avg. Length of Stay
109 days
Avg. Residents per Day
191
Finance
Home Revenue
$24,145,298.00
Payroll Costs
$8,966,854.00
Profit
$699,700.00
Total Home Costs
$21,704,908.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
37.1%
House Specifics:
CCN
315122
Owner Name
PC NJ2 OPCOS LLC
Rural vs. Urban
Urban
County
Union
Type of Control
Proprietary — Individual
Operations
Total Admissions
624
Total Discharges
596
% Medicaid Admissions
27%
% Medicare Admissions
38%
% Private Pay Admissions
35%
% Medicaid Discharges
41%
% Medicare Discharges
25%
% Private Pay Discharges
34%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
3 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
2 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
2 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
5 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
3.65 hrs
Number of Fines
1
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
49707
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
6842
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
8669
Bed community size
227-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 33 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

License Status
Active
Facility Type
Long Term Care Facility
License Expiration
January 31, 2026

Additional licensing details

License number: 062013
CMS Certification Number: 315122

Ownership & operating entity

Complete Care at Westfield is legally operated by COMPLETE CARE AT WESTFIELD, LLC, and administrated by Mr.. YOSEF COHEN.

Administrator: Mr.. YOSEF COHEN
Nonprofit ownership: No

Type Of Units

Long Term Care
214 units
Ventilator
13 units
Total beds
227 units

What does this home offer?

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Housing Options: Private Rooms / Semi-Private Rooms

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Building Type: Single-story

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Fitness and Recreation

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Types of Care at Complete Care at Westfield

Memory Care Hospice Care
Contact Complete Care at Westfield

Inspection History

In New Jersey, the Department of Social Services (for ALFs) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

15 visits/inspections

7 complaint inspections

8 routine inspections

New Jersey average: 7 visits/inspections

Routine Scope And Severity F – Moderate Concern

On a scale from A (least severe) to L (most severe).

29 deficiencies identified during routine visits

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

New Jersey average: 18 deficiencies

Complete Care at Westfield Reviews

Share your thoughts and experiences about Complete Care at Westfield. Let’s celebrate the stories that make a difference!
Reviewer avatar
Jay Thomas
This facility is not a place for loved ones you which to thrive in life. When visit my friend he is often soiled and I have to locate someone to clean him. Numerous residents are left in one small activity room which is so crowded and noisy you can not think. The administers including the, business office, is non responsive. Please do not send a loved one here.What do you like most about living here? Answer: Not much. Are there enough caregivers to handle the residents' needs, especially during emergencies? Answer: No Are the common areas pleasant and comfortable for socializing or relaxing? Answer: No How would you rate the quality and variety of the meals? (1-5) Answer: 2 Are special diets handled well? Answer: No Is the dining schedule flexible enough to meet your preferences? Answer: No How do you feel about the level of social interaction available with other residents? Answer: Very low How was the units offered in this community? Answer: No offering Do you feel safe living in this community? Answer: No How well do you think the community handles emergencies or unexpected events? Answer: Not good Are there any hidden fees or unexpected charges? Answer: Yes. Business Office is unresponsive Would you recommend this community to others looking for senior living options? Answer: Definitely not Is there anything you wish you knew before moving in? Answer: The incompetence of the business office

Places of interest near Complete Care at Westfield

Address 4.6 miles from city center

Address 1515 Lamberts Mill Rd, Westfield, NJ 07090

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Comparison Chart

The information below is reported by the New Jersey Department of Health, Health Facilities Evaluation and Licensing.
Compare Memory Care around Union County
Complete Care at Westfield
HC

Hospice Care

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Westfield
227
No
33
PC NJ2 OPCOS LLC
84.6%
$24,145,298.00
$8,966,854.00
37.1%
191.20
3/5
3.6477
2/5
2/5
5/5
1
Private Rooms / Semi-Private Rooms
Jewish Home Family
AL

For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Rockleigh
196
No
17
JEWISH HOME AT ROCKLEIGH
91.4%
$37,591,088.00
$16,234,025.00
43.2%
186.10
4/5
4.6471
3/5
5/5
4/5
-
Private Rooms / Semi-Private Rooms
Lantern Hill Senior Living Community
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

New Providence
-
No
20
-
-
-
-
-
-
-
-
-
-
-
-
Private Rooms / Semi-Private Rooms
AristaCare at Norwood Terrace
MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

RC

Respite Care

Plainfield
120
No
69
GREEN, RIVKA
82.0%
$14,454,520.00
$4,788,097.00
33.1%
102.60
5/5
3.4834
4/5
3/5
5/5
-
Private Rooms / Semi-Private Rooms

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

475
Total Staff
144
Employees
331
Contractors
69,313
Total Hours (Quarter)
94
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse107.3 No
Licensed Practical Nurse1457.9 Yes
Certified Nursing Assistant2698.4 Yes
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
429 staff
8.2hs shift avg
Physicians & Practitioners
11 staff
8.5hs shift avg
Therapy Services
16 staff
6.9hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
7.1hs shift avg
Dietary Services
14 staff
7.5hs shift avg
Other Services
2 staff
7.1hs shift avg
Contractor Analysis
24%
of total hours from contractors
16,658 contractor hours this quarter
Certified Nursing Assistant: 201 Licensed Practical Nurse: 112 Speech Language Pathologist: 3 Physical Therapy Assistant: 4 Physical Therapy Aide: 1 Respiratory Therapy Technician: 8 Qualified Social Worker: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant6820126936,97391100%8.4
Licensed Practical Nurse3311214516,24491100%7.9
Other Dietary Services Staff130133,82091100%7.4
Registered Nurse100103,65091100%7.3
Clinical Nurse Specialist100103,58091100%8.6
RN Director of Nursing3031,4607279%8.1
Dietitian1015106167%8.4
Nurse Practitioner1014565763%8
Administrator1014405560%8
Dental Services Staff1014375965%7.4
Mental Health Service Worker1014286268%6.9
Respiratory Therapy Technician0883602629%7.4
Physical Therapy Assistant0442882224%6.6
Speech Language Pathologist0332452022%7.2
Nurse Aide in Training2021651112%11.8
Qualified Social Worker0221432022%7.1
Physical Therapy Aide0111162022%5.8

Health Inspection History

Source: CMS Health Citations (May 2021 – Mar 2025)

4
Inspections
17
Total Citations
1
Critical (J-L)
0
Serious (G-I)
4.25
Citations/Inspection
Mar 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
16
Serious (G-I)
0
Critical (J-L)
1
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
6
35% of total
Resident Rights
3
18% of total
Infection Control
2
12% of total
Abuse, Neglect & Exploitation
2
12% of total
Pharmacy Services
2
12% of total
Citation Sources
Standard Inspections 12
Complaint Investigations 10
State Comparison (NJ)
Avg Citations (State)
20.9
This Facility: 17
Avg Critical (State)
0.7
This Facility: 1
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Mar 10, 2025 D Abuse/NeglectF0609 Corrected
Mar 10, 2025 D Infection ControlF0880 Corrected
Mar 10, 2025 D NutritionF0804 Corrected
Mar 10, 2025 D Quality of CareF0688 Corrected
Mar 10, 2025 D Quality of CareF0697 Corrected
Jan 24, 2025 E Quality of CareF0695 Corrected
Jan 24, 2025 D Quality of CareF0697 Corrected
Jan 24, 2025 D Quality of CareF0700 Corrected
Jan 24, 2025 D Resident RightsF0559 Corrected
Jan 24, 2025 D Resident RightsF0623 Corrected
Feb 13, 2023 J Abuse/NeglectF0600 Corrected
Feb 13, 2023 E Infection ControlF0880 Corrected
Feb 13, 2023 E PharmacyF0755 Corrected
Feb 13, 2023 D PharmacyF0759 Corrected
Feb 13, 2023 D Quality of CareF0695 Corrected
Feb 13, 2023 D Resident RightsF0550 Corrected
May 06, 2021 F NutritionF0812 Corrected
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for New Jersey Seniors

Program
State Program Name
Eligibility
Benefits
Managed Long Term Services and Supports
  • General: Age 65+ or disabled, New Jersey resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • NJ Specifics: High urban demand; managed care model.
  • Services: In-home care (5-7 hours/day), assisted living, respite (240 hours/year), medical services.
JACC (Jersey Assistance for Community Caregiving)
  • General: Age 60+, New Jersey resident, at risk of nursing home.
  • Income Limits: ~$2,500/month (individual, varies).
  • Asset Limits: $40,000 (individual).
  • NJ Specifics: Higher asset limit; limited funding.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), home modifications (~$1,000 avg.).
Pharmaceutical Assistance to the Aged and Disabled (PAAD)
  • General: Age 65+, NJ resident, enrolled in Medicare Part D or eligible.
  • Income Limits (2025): ~$42,142/year (individual), ~$49,209/year (couple).
  • Asset Limits: Not assessed.
  • NJ Specifics: Copays $5 (generic), $7 (brand); covers Part D premiums up to benchmark.
  • Services: Prescription cost reduction ($500-$1,000/year savings), premium assistance ($20/month above benchmark).
Senior Gold Prescription Discount Program
  • General: Age 65+, NJ resident, enrolled in Medicare Part D or eligible.
  • Income Limits (2025): ~$42,142-$52,142/year (individual), ~$49,209-$59,209/year (couple).
  • Asset Limits: Not assessed.
  • NJ Specifics: Copays $15 + 50% of remaining cost; no premium assistance.
  • Services: Prescription cost reduction (~$300-$800/year savings).
Medicare Savings Program (MSP)
New Jersey Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, NJ resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • NJ Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Senior Freeze (Property Tax Reimbursement)
New Jersey Senior Freeze
Official government program page
  • General: Age 65+ by Dec 31 prior year, NJ resident, homeowner, paid property taxes.
  • Income Limits (2025): ~$150,000/year (combined household, projected).
  • Asset Limits: Not assessed; home ownership required.
  • NJ Specifics: Combines with ANCHOR/Stay NJ via PAS-1; annual application.
  • Services: Tax reimbursement (~$500-$2,000/year) for increases since base year.
ANCHOR (Affordable NJ Communities for Homeowners and Renters)
  • General: Age 65+ prioritized, NJ resident, homeowner/renter, paid property taxes/rent.
  • Income Limits (2025): ~$150,000/year (homeowners), ~$75,000/year (renters).
  • Asset Limits: Not assessed.
  • NJ Specifics: Combines with Senior Freeze/Stay NJ; broader than prior Homestead program.
  • Services: Tax relief (~$700-$1,500/year homeowners, ~$250-$450 renters).
Stay NJ
  • General: Age 65+ by Dec 31 prior year, NJ resident, homeowner, lived in home 10+ years.
  • Income Limits (2025): ~$500,000/year (projected, subject to final regs).
  • Asset Limits: Not assessed; home ownership required.
  • NJ Specifics: Up to 50% tax credit (max $6,500); phased implementation.
  • Services: Tax credit (~$3,000-$6,500/year, projected) starting 2026.
Universal Service Fund (USF)
New Jersey Universal Service Fund
Official government program page
  • General: Age 65+ prioritized, NJ resident, utility customer, low-income.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • NJ Specifics: Must owe >$25 on bill; combines with LIHEAP if eligible.
  • Services: Bill credits (~$300-$1,500/year) to cap energy costs at 6% of income.
Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ prioritized, NJ resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • NJ Specifics: Covers oil, gas, electric; emergency aid available.
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($450 max).
NJ Family Caregiver Support Program (via NFCSP)
New Jersey Family Caregiver Support Program
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; NJ resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • NJ Specifics: 21 AAAs; rural/low-income priority.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
VA Aid and Attendance (A&A) and Housebound Benefits
New Jersey VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, NJ resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • NJ Specifics: High veteran demand in urban/rural areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).

Claim What’s Yours Financial Aid for New Jersey Seniors

NJ Medicaid MLTSS

Managed Long Term Services and Supports

Requirements:
  • General:
    Age 65+ or disabled, New Jersey resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • NJ Specifics:
    High urban demand; managed care model.
Benefits without Contact:
  • Services: In-home care (5-7 hours/day), assisted living, respite (240 hours/year), medical services.
NJ JACC

JACC (Jersey Assistance for Community Caregiving)

Requirements:
  • General:
    Age 60+, New Jersey resident, at risk of nursing home.
  • Income Limits:
    ~$2,500/month (individual, varies).
  • Asset Limits:
    $40,000 (individual).
  • NJ Specifics:
    Higher asset limit; limited funding.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), home modifications (~$1,000 avg.).
New Jersey PAAD

Pharmaceutical Assistance to the Aged and Disabled (PAAD)

Requirements:
  • General:
    Age 65+, NJ resident, enrolled in Medicare Part D or eligible.
  • Income Limits (2025):
    ~$42,142/year (individual), ~$49,209/year (couple).
  • Asset Limits:
    Not assessed.
  • NJ Specifics:
    Copays $5 (generic), $7 (brand); covers Part D premiums up to benchmark.
Benefits without Contact:
  • Services: Prescription cost reduction ($500-$1,000/year savings), premium assistance ($20/month above benchmark).
New Jersey Senior Gold

Senior Gold Prescription Discount Program

Requirements:
  • General:
    Age 65+, NJ resident, enrolled in Medicare Part D or eligible.
  • Income Limits (2025):
    ~$42,142-$52,142/year (individual), ~$49,209-$59,209/year (couple).
  • Asset Limits:
    Not assessed.
  • NJ Specifics:
    Copays $15 + 50% of remaining cost; no premium assistance.
Benefits without Contact:
  • Services: Prescription cost reduction (~$300-$800/year savings).
New Jersey Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, NJ resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • NJ Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
New Jersey Senior Freeze

Senior Freeze (Property Tax Reimbursement)

Requirements:
  • General:
    Age 65+ by Dec 31 prior year, NJ resident, homeowner, paid property taxes.
  • Income Limits (2025):
    ~$150,000/year (combined household, projected).
  • Asset Limits:
    Not assessed; home ownership required.
  • NJ Specifics:
    Combines with ANCHOR/Stay NJ via PAS-1; annual application.
Benefits without Contact:
  • Services: Tax reimbursement (~$500-$2,000/year) for increases since base year.
New Jersey ANCHOR

ANCHOR (Affordable NJ Communities for Homeowners and Renters)

Requirements:
  • General:
    Age 65+ prioritized, NJ resident, homeowner/renter, paid property taxes/rent.
  • Income Limits (2025):
    ~$150,000/year (homeowners), ~$75,000/year (renters).
  • Asset Limits:
    Not assessed.
  • NJ Specifics:
    Combines with Senior Freeze/Stay NJ; broader than prior Homestead program.
Benefits without Contact:
  • Services: Tax relief (~$700-$1,500/year homeowners, ~$250-$450 renters).
New Jersey Stay NJ

Stay NJ

Requirements:
  • General:
    Age 65+ by Dec 31 prior year, NJ resident, homeowner, lived in home 10+ years.
  • Income Limits (2025):
    ~$500,000/year (projected, subject to final regs).
  • Asset Limits:
    Not assessed; home ownership required.
  • NJ Specifics:
    Up to 50% tax credit (max $6,500); phased implementation.
Benefits without Contact:
  • Services: Tax credit (~$3,000-$6,500/year, projected) starting 2026.
New Jersey Universal Service Fund

Universal Service Fund (USF)

Requirements:
  • General:
    Age 65+ prioritized, NJ resident, utility customer, low-income.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • NJ Specifics:
    Must owe >$25 on bill; combines with LIHEAP if eligible.
Benefits without Contact:
  • Services: Bill credits (~$300-$1,500/year) to cap energy costs at 6% of income.
New Jersey LIHEAP

Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, NJ resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • NJ Specifics:
    Covers oil, gas, electric; emergency aid available.
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($450 max).
New Jersey Family Caregiver Support Program

NJ Family Caregiver Support Program (via NFCSP)

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; NJ resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • NJ Specifics:
    21 AAAs; rural/low-income priority.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
New Jersey VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, NJ resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • NJ Specifics:
    High veteran demand in urban/rural areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).

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