Complete Care at Westfield
Nursing Home, Hospice Care, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Westfield, NJ
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Complete Care at Westfield

Nursing Home, Hospice Care, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Westfield, NJ
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Complete Care at Westfield accepts Medicare, Medicaid, and private pay.

Overview of Complete Care at Westfield

At 1515 Lamberts Mill Road in Westfield, Union County, New Jersey 07090, Complete Care at Westfield operates a 227-bed nursing home licensed through January 31, 2027. Privately owned by Complete Care at Westfield, LLC and administered by Mr. Yosef Cohen, the facility is located 4.6 miles from the city center in a somewhat walkable neighborhood where most trips require transportation (walk score 33).

Ranked 39th of 559 New Jersey nursing homes by bed count, the community functions as a large-scale facility capable of supporting diverse clinical needs and programs. Residents stay an average of 118 days. Current census stands at 133 residents in 227 licensed beds (59% occupancy), running 18 percentage points below New Jersey’s average of 77%.

The facility delivers memory care, hospice care, nursing home services, and post-acute rehabilitation. Resident payment includes Medicare, Medicaid, and private pay options. Care services encompass 24-hour staffing, rehabilitation services, respite care, short-term rehabilitation, and equipment including Hoyer lifts.

The facility holds a 3-star CMS overall rating reflecting mixed performance across inspection, staffing, and quality-measure categories.

Staffing provides 3 hours 39 minutes of total nursing care per resident per day, 7% below the state average. Licensed practical nurses deliver 59 minutes of care per resident daily, 5% above state average and a relative strength. Registered nurse coverage on weekends presents a concern: 13 minutes per day, 55% below the state average of 29 minutes, indicating substantial reduction in clinical oversight during non-business hours.

Inspection history since 2021 reveals significant compliance challenges. The facility recorded 71 total deficiencies across 15 inspections; 294% above the state average of 3.6 per year. Deficiencies cluster around staffing ratios (violations documented on all shifts reviewed), medication management (6.9% error rate), infection control practices, and life safety code requirements affecting fire alarm systems and emergency preparedness.

Complaint investigations substantiated abuse allegations involving staff in 2025, with documented failure to report within required timeframes.

A February 2023 inspection identified immediate jeopardy due to failure to prevent resident-to-resident abuse; the incident resulted in serious injury and resident death.

The most recent November 20, 2025 inspection reported zero deficiencies, marking improvement after a prolonged period of substantial regulatory findings.

The facility serves nursing home, memory care, and hospice populations in a large institutional setting where residents require active clinical management and structured programming.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 22.7% Above NJ avg. ▲ 22.7% Above NJ avg.NJ average: 3.3Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 8.0% Above NJ avg. ▲ 8.0% Above NJ avg.NJ average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 34.4% Below NJ avg. ▼ 34.4% Below NJ avg.NJ average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 16.1% Above NJ avg. ▲ 16.1% Above NJ avg.NJ average: 4.3Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs New Jersey averages

Rank #156 / 284Nurse hours — State benchmarkedThis home is ranked 156th out of 284 homes in New Jersey for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the New Jersey average, with a ranking across 284 New Jersey facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Jersey that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 156th out of 284 homes in New Jersey for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

3h 39m

6% below state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
25m
−39% State avg: 41m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
57m
Avg State avg: 56m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 8m
−4% State avg: 2h 14m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 20m
−4% State avg: 3h 27m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
4m
−38% State avg: 6m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
14m
−52% State avg: 29m per day · National avg: 29m per day

5 of 6 metrics below state avg

Capacity and availability

Residents per day
133
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
118 days
Bed community size
227-bed community Rank #39 / 560Bed count — State benchmarkedThis home is ranked 39th out of 560 homes in New Jersey for bed count. Shows this facility's certified or reported bed count compared to other New Jersey facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Jersey that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 33 / 100 Rank #420 / 629Walk Score — State benchmarkedThis home is ranked 420th out of 629 homes in New Jersey for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New Jersey facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Jersey that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
59%
Rank #399 / 478Occupancy rate — State benchmarkedThis home is ranked 399th out of 478 homes in New Jersey for occupancy. Shows this facility's occupancy rate versus the New Jersey average, with its Statewide rank out of 478. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Jersey that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the New Jersey average: 77%
Occupied beds
133 / 227
Average occupied beds in New Jersey homes 119 beds

License Details

Facility TypeLong Term Care Facility
StatusActive
ExpirationJanuary 31, 2027
License Number62013
CMS Certification Number315122

Ownership & Operating Entity

Complete Care at Westfield is legally operated by Complete Care At Westfield, Llc, and administered by Mr. Yosef Cohen.

Officers

Info Officers are individuals or entities with formal legal or financial responsibility for the organization that owns this facility

LLC Pc Nj 2 Opcos

Type Of Units

Long Term Care
214 units
Ventilator
13 units
Total beds
227 units

Safety & Compliance

Hoyer Lift

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Additional Services

1 service
Post-Acute Care

Amenities & Lifestyle

Specific ProgramsWhat to Expect

Contact Complete Care at Westfield

Inspection History

In New Jersey, the Department of Health, Health Facilities Evaluation and Licensing conducts mandatory unannounced surveys to ensure facilities provide safe and effective resident care.

Since 2021 · 5 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 56 deficiencies 14 inspections 6 complaint investigations

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Jersey state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. New Jersey state average
Overall vs. NJ average 2 Worse Metrics worse than New Jersey average:
• Total deficiencies (211% above)
• Deficiencies per inspection (100% above)
0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNJ Averagevs. NJ Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 5618 This facility has 211% more total deficiencies than a typical New Jersey nursing home (56 vs. NJ avg 18).↑ 211% worse
Deficiencies per inspection Info Average deficiencies per inspection. 4.02 This facility has 100% more deficiencies per inspection than a typical New Jersey nursing home (4 vs. NJ avg 2).↑ 100% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNJ Averagevs. NJ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 149 This facility has had 56% more total inspections than the New Jersey average (14 vs. NJ avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 56% more
Routine inspections Info Scheduled licensing inspections conducted on a regular cycle, separate from visits triggered by a complaint. 84 This facility has had 100% more routine inspections than the New Jersey average (8 vs. NJ avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↑ 100% more
Complaint investigations Info On-site investigations triggered by complaints filed with New Jersey regulators. 63 This facility has had 100% more complaint investigations than the New Jersey average (6 vs. NJ avg 3). More inspections can mean more regulatory scrutiny rather than worse care.↑ 100% more

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2021 · 5 years of data
Total health inspections 4

New Jersey average 4


Last Health inspection on Mar 2025

Total health citations
17 Rank #107 / 286Health citations — State benchmarkedThis home is ranked 107th out of 286 homes in New Jersey for health citations. Shows this facility's total health deficiency citations benchmarked to the New Jersey State average, with a ranking across all 286 NJ facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Jersey that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

New Jersey average 20.9

Citations per inspection
4.25 Rank #108 / 286Citations per inspection — State benchmarkedThis home is ranked 108th out of 286 homes in New Jersey for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the New Jersey mean across 286 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Jersey that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

New Jersey average 5.35


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

7 of 17 citations resulted from standard inspections; 5 of 17 resulted from complaint investigations; and 5 of 17 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 5 years)
Critical health citations
1
43% worse than New Jersey average

New Jersey average: 0.7


Serious health citations
0
100% better than New Jersey average

New Jersey average: 0.4

1 critical citation New Jersey average: 0.7

0 serious citations New Jersey average: 0.4

16 moderate citations New Jersey average: 19.3

0 minor citations New Jersey average: 0.5
Citations history (last 5 years)
Abuse/Neglect moderate citation Mar 10, 2025
Corrected

Infection Control moderate citation Mar 10, 2025
Corrected

Nutrition moderate citation Mar 10, 2025
Corrected

Quality of Care moderate citation Mar 10, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 469
Employees 214
Contractors 255
Staff to resident ratio 2.27 : 1
26% more staff per resident than New Jersey average
New Jersey average ratio: 1.79 : 1 New Jersey average ratio: 1.79 : 1See full New Jersey ranking
Avg staff/day 99
Average shift 7.9 hours
0% compared with New Jersey average
New Jersey average: 8 hours New Jersey average shift: 8 hoursSee full New Jersey ranking
Total staff hours (quarter) 71,788

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 13 RN Staff are full-time employees. No contractors work on this role. 13
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.2 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 114 total: 31 full-time employees and 83 contractors. 114
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 241 total: 92 full-time employees and 149 contractors. 241
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

19.8%

14,191 contractor hours this quarter

Certified Nursing Assistant: 149 Licensed Practical Nurse: 83 Respiratory Therapy Technician: 8 Physical Therapy Assistant: 5 Qualified Social Worker: 5 Speech Language Pathologist: 4 Physical Therapy Aide: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant9214924138,11792100%8
Licensed Practical Nurse318311415,45692100%8
Clinical Nurse Specialist150153,7978896%7.9
Other Dietary Services Staff120123,1388896%7.4
Registered Nurse130133,08092100%7.2
RN Director of Nursing4041,5187582%8.3
Respiratory Therapy Technician0881,0987885%7.8
Physical Therapy Assistant0559256975%7.2
Speech Language Pathologist0448136874%7.2
Dental Services Staff190197856065%7.4
Dietitian7076045964%8.4
Nurse Practitioner1014966267%8
Administrator1014245358%8
Qualified Social Worker0554115964%6.8
Mental Health Service Worker2023935459%7
Physical Therapy Aide0113716267%6
Occupational Therapy Aide1601634144%7.6
Other Social Services Staff1012433%8
241 Certified Nursing Assistant
% of Days 100%
114 Licensed Practical Nurse
% of Days 100%
15 Clinical Nurse Specialist
% of Days 96%
12 Other Dietary Services Staff
% of Days 96%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $248K Rank #1 / 287Federal fines — State benchmarkedThis home is ranked 1st out of 287 homes in New Jersey for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the New Jersey average among facilities with fines, and where it ranks among 287 facilities in the pool. Lower total dollars mean a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Jersey that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
222% higher than New Jersey average

New Jersey average: $77K

Number of fines 1
50% fewer fines than New Jersey average

New Jersey average: 2.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than New Jersey average

New Jersey average: 0.1

Fines amount comparison
Fines amount comparison
This facility $248K
New Jersey average $77K

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 2.2
68% better than New Jersey average

New Jersey average: 6.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 3.1
75% better than New Jersey average

New Jersey average: 12.4

Long-stay resident measures
Significantly above average New Jersey avg: 4.5 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 1.6%
84% better than New Jersey average

New Jersey average: 10.1%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 1.7%
85% better than New Jersey average

New Jersey average: 11.0%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 5.9%
63% better than New Jersey average

New Jersey average: 16.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.8%
27% better than New Jersey average

New Jersey average: 2.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.4%
27% better than New Jersey average

New Jersey average: 6.1%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than New Jersey average

New Jersey average: 1.0%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 1.4%
71% better than New Jersey average

New Jersey average: 4.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 3.9%
65% better than New Jersey average

New Jersey average: 11.3%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 16.5%
49% worse than New Jersey average

New Jersey average: 11.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.4%
7% better than New Jersey average

New Jersey average: 93.0%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with New Jersey average

New Jersey average: 97.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.87
10% better than New Jersey average

New Jersey average: 2.08

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.28
14% worse than New Jersey average

New Jersey average: 1.12

Short-stay resident measures
Significantly above average New Jersey avg: 3.8 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.6%
26% better than New Jersey average

New Jersey average: 78.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.3%
72% better than New Jersey average

New Jersey average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 98.6%
23% better than New Jersey average

New Jersey average: 80.1%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 22.1%
13% better than New Jersey average

New Jersey average: 25.4%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 7.5%
9% better than New Jersey average

New Jersey average: 8.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.3%
74% worse than New Jersey average

New Jersey average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 70.8%
32% better than New Jersey average

New Jersey average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 59.9%
18% better than New Jersey average

New Jersey average: 50.6%

Breakdown by payment type

Medicare

37% of new residents, usually for short-term rehab.

Typical stay 30 days

Private pay

32% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

32% of new residents, often for long-term daily care.

Typical stay 9 - 10 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 207
Medicare
36
17.4% of residents
Medicaid
164
79.2% of residents
Private pay or other
7
3.4% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$24.9M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.4M
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$24.9M Rank #40 / 257Net patient revenue — State benchmarkedThis home is ranked 40th out of 257 homes in New Jersey. Shows this facility's net patient revenue compared to the New Jersey average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Jersey that report data for that category. Facilities without available data are excluded from the ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.4M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$40.5K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #43 / 257Payroll costs — State benchmarkedThis home is ranked 43rd out of 257 homes in New Jersey. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the New Jersey average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Jersey that report data for that category. Facilities without available data are excluded from the ranking.
$11.4M 45.8% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #166 / 257Payroll % of net patient revenue — State benchmarkedThis home is ranked 166th out of 257 homes in New Jersey. Shows payroll as a percentage of net patient revenue versus the New Jersey average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Jersey that report data for that category. Facilities without available data are excluded from the ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$12.1M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$23.5M

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

New residents most often arrive under Medicare (37% of admissions), and a typical Medicare stay runs around 30 days.

Admissions
607 total

Coverage residents most often arrive under.

Medicare 37%
Private pay 32%
Medicaid 32%
Discharges
604 total

Coverage residents most often leave under.

Medicare 26%
Private pay 32%
Medicaid 42%

Managed by Joe Cohen

Administrator

Reviews (1)

Complete Care at Westfield Reviews

Jay Thomas
This facility is not a place for loved ones you which to thrive in life. When visit my friend he is often soiled and I have to locate someone to clean him. Numerous residents are left in one small activity room which is so crowded and noisy you can not think. The administers including the, business office, is non responsive. Please do not send a loved one here.

Rating Their Experiences

What do you like most about living here?

Not much.

Are there enough caregivers to handle the residents' needs, especially during emergencies?

No

Are the common areas pleasant and comfortable for socializing or relaxing?

No

How do you feel about the level of social interaction available with other residents?

Very low

How was the units offered in this community?

No offering

Do you feel safe living in this community?

No

How well do you think the community handles emergencies or unexpected events?

Not good

How would you rate the quality and variety of the meals? (1-5)

2

Are special diets handled well?

No

Is the dining schedule flexible enough to meet your preferences?

No

Are there any hidden fees or unexpected charges?

Yes. Business Office is unresponsive

Would you recommend this community to others looking for senior living options?

Definitely not

Is there anything you wish you knew before moving in?

The incompetence of the business office

Places of interest near Complete Care at Westfield

Address 1.9 miles from city center Info Estimated distance in miles from Westfield's city center to Complete Care at Westfield's address, calculated via Google Maps.

Calculate Travel Distance to Complete Care at Westfield

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82.5%
Facility 82.5%
NJ AVG 74.5
Rank #208 / 478
+11%
3.48
Facility 3.48
NJ AVG 3.88
Rank #174 / 284
+38%-10%
$0
Facility $0
NJ AVG $76.4k
Rank #1 / 287
12
Facility 12
NJ AVG 20.9
Rank #48 / 286
4.0
Facility 4.0
NJ AVG 5.3
Rank #92 / 286
-99-
69
Facility 69
NJ AVG 48
Rank #163 / 629
Rivka Green
$15.0MFiscal year ending 12/2023
Facility $15.0MFiscal year ending 12/2023
NJ AVG $17.8M
Rank #159 / 257
$7.3MFiscal year ending 12/2023
Facility $7.3MFiscal year ending 12/2023
NJ AVG $8.7M
Rank #146 / 257
48.7%Fiscal year ending 12/2023
Facility 48.7%Fiscal year ending 12/2023
NJ AVG 51.1%
Rank #135 / 257
315217
Jewish Home Family
NH
AL
HOS
MC
RC
SNF
Rockleigh
196
Facility 196
NJ AVG 125
Rank #63 / 560
94.4%
Facility 94.4%
NJ AVG 74.5
Rank #37 / 478
+27%
4.65
Facility 4.65
NJ AVG 3.88
Rank #36 / 284
+31%+20%
$0
Facility $0
NJ AVG $76.4k
Rank #1 / 287
22
Facility 22
NJ AVG 20.9
Rank #166 / 286
11.0
Facility 11.0
NJ AVG 5.3
Rank #282 / 286
-185-
17
Facility 17
NJ AVG 48
Rank #545 / 629
Jewish Home At Rockleigh
$34.9MFiscal year ending 12/2023
Facility $34.9MFiscal year ending 12/2023
NJ AVG $17.8M
Rank #9 / 257
$21.2MFiscal year ending 12/2023
Facility $21.2MFiscal year ending 12/2023
NJ AVG $8.7M
Rank #7 / 257
60.7%Fiscal year ending 12/2023
Facility 60.7%Fiscal year ending 12/2023
NJ AVG 51.1%
Rank #46 / 257
315473
Complete Care at Westfield
NH
HOS
MC
PC
RC
SNF
Westfield
227
Facility 227
NJ AVG 125
Rank #39 / 560
58.6%
Facility 58.6%
NJ AVG 74.5
Rank #399 / 478
-21%
3.65
Facility 3.65
NJ AVG 3.88
Rank #156 / 284
-70%-6%
$0
Facility $0
NJ AVG $76.4k
Rank #1 / 287
17
Facility 17
NJ AVG 20.9
Rank #107 / 286
4.3
Facility 4.3
NJ AVG 5.3
Rank #108 / 286
1133-
33
Facility 33
NJ AVG 48
Rank #420 / 629
Pc Nj2 Opcos LLC
$24.9MFiscal year ending 12/2023
Facility $24.9MFiscal year ending 12/2023
NJ AVG $17.8M
Rank #40 / 257
$11.4MFiscal year ending 12/2023
Facility $11.4MFiscal year ending 12/2023
NJ AVG $8.7M
Rank #43 / 257
45.8%Fiscal year ending 12/2023
Facility 45.8%Fiscal year ending 12/2023
NJ AVG 51.1%
Rank #166 / 257
315122
AristaCare at Parkside
NH
MC
SNF
Linden
240
Facility 240
NJ AVG 125
Rank #28 / 560
--- -12%-
$0
Facility $0
NJ AVG $76.4k
Rank #1 / 287
23
Facility 23
NJ AVG 20.9
Rank #180 / 286
5.8
Facility 5.8
NJ AVG 5.3
Rank #180 / 286
111-
75
Facility 75
NJ AVG 48
Rank #121 / 629
Linden Garden Estates LLC
$21.1MFiscal year ending 12/2023
Facility $21.1MFiscal year ending 12/2023
NJ AVG $17.8M
Rank #58 / 257
$11.0MFiscal year ending 12/2023
Facility $11.0MFiscal year ending 12/2023
NJ AVG $8.7M
Rank #47 / 257
52.2%Fiscal year ending 12/2023
Facility 52.2%Fiscal year ending 12/2023
NJ AVG 51.1%
Rank #83 / 257
315200

Financial Assistance for
Nursing Home in New Jersey

Complete Care at Westfield is located in Westfield, New Jersey.
Here are the financial assistance programs available to residents in New Jersey.

Get Financial aid guidance

Managed Long Term Services and Supports

NJ Medicaid MLTSS

Age 65+ or disabled
General New Jersey resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NJ

High urban demand; managed care model.

Benefits
In-home care (5-7 hours/day) Assisted living Respite (240 hours/year) Medical services

JACC (Jersey Assistance for Community Caregiving)

NJ JACC

Age 60+
General New Jersey resident, at risk of nursing home.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
NJ

Higher asset limit; limited funding.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Home modifications (~$1,000 avg.)

Pharmaceutical Assistance to the Aged and Disabled (PAAD)

New Jersey PAAD

Age 65+
General NJ resident, enrolled in Medicare Part D or eligible.
Income Limits (2025) ~$42,142/year (individual), ~$49,209/year (couple).
Asset Limits Not assessed.
NJ

Copays $5 (generic), $7 (brand); covers Part D premiums up to benchmark.

Benefits
Prescription cost reduction ($500-$1,000/year savings) Premium assistance ($20/month above benchmark)

Senior Gold Prescription Discount Program

New Jersey Senior Gold

Age 65+
General NJ resident, enrolled in Medicare Part D or eligible.
Income Limits (2025) ~$42,142-$52,142/year (individual), ~$49,209-$59,209/year (couple).
Asset Limits Not assessed.
NJ

Copays $15 + 50% of remaining cost; no premium assistance.

Benefits
Prescription cost reduction (~$300-$800/year savings)

Medicare Savings Program (MSP)

New Jersey Medicare Savings Program

Age 65+ or disabled
General NJ resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NJ

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Senior Freeze (Property Tax Reimbursement)

New Jersey Senior Freeze

Age 65+ by Dec 31 prior year
General NJ resident, homeowner, paid property taxes.
Income Limits (2025) ~$150,000/year combined household, projected
Asset Limits Not assessed; home ownership required.
NJ

Combines with ANCHOR/Stay NJ via PAS-1; annual application.

Benefits
Tax reimbursement (~$500-$2,000/year) for increases since base year

ANCHOR (Affordable NJ Communities for Homeowners and Renters)

New Jersey ANCHOR

Age 65+ prioritized
General NJ resident, homeowner/renter, paid property taxes/rent.
Income Limits (2025) ~$150,000/year (homeowners), ~$75,000/year (renters).
Asset Limits Not assessed.
NJ

Combines with Senior Freeze/Stay NJ; broader than prior Homestead program.

Benefits
Tax relief (~$700-$1,500/year homeowners, ~$250-$450 renters)

Stay NJ

New Jersey Stay NJ

Age 65+ by Dec 31 prior year
General NJ resident, homeowner, lived in home 10+ years.
Income Limits (2025) ~$500,000/year projected, subject to final regs
Asset Limits Not assessed; home ownership required.
NJ

Up to 50% tax credit (max $6,500); phased implementation.

Benefits
Tax credit (~$3,000-$6,500/year, projected) starting 2026

Universal Service Fund (USF)

New Jersey Universal Service Fund

Age 65+ prioritized
General NJ resident, utility customer, low-income.
Income Limits (2025) ~$3,970/month individual, 185% FPL
Asset Limits Not assessed; income-focused.
NJ

Must owe >$25 on bill; combines with LIHEAP if eligible.

Benefits
Bill credits (~$300-$1,500/year) to cap energy costs at 6% of income

NJ Family Caregiver Support Program (via NFCSP)

New Jersey Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; NJ resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
NJ

21 AAAs; rural/low-income priority.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

New Jersey VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NJ resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NJ

High veteran demand in urban/rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Complete Care at Westfield

Is Complete Care at Westfield in a walkable area?

Complete Care at Westfield has a walk score of 33. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Complete Care at Westfield?

According to NJ state health department records, Complete Care at Westfield's license number is 62013.

When does Complete Care at Westfield's license expire?

According to NJ state health department records, Complete Care at Westfield's license expires on January 31, 2027.

What is the occupancy rate at Complete Care at Westfield?

Complete Care at Westfield's occupancy is 59%.

Are pets allowed at Complete Care at Westfield?

No, Complete Care at Westfield has a no-pet policy.

Does Complete Care at Westfield operate as a for-profit or non-profit?

Complete Care at Westfield is registered as a for-profit in NJ.

Who is the administrator of Complete Care at Westfield?

Mr.. Yosef Cohen is the administrator of Complete Care at Westfield.

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