ManorCare Health Services-Palm Desert

ManorCare Health Services-Palm Desert is a Nursing Home in California

ManorCare Health Services-Palm Desert is a Nursing Home in California

ManorCare Health Services-Palm Desert

74-350 Country Club Dr, Palm Desert, CA 92260 View Map

ManorCare Health Services-Palm Desert is a Nursing Home in California

ManorCare Health Services-Palm Desert is a Nursing Home in California

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Overview of Manorcare Health Services-Palm Desert

Manorcare Health Services-Palm Desert, situated in the peaceful city of Palm Desert, CA, blends lively living with exceptional care. Offering independent living, skilled nursing, respite care, and rehabilitation, this community is dedicated to improving residents’ quality of life with compassionate, individualized support. The team conducts thorough assessments to tailor care to each resident’s specific needs, fostering a warm and supportive environment. Residents can choose from well-designed, comfortable apartments that provide both relaxation and personal space.

The community features top-tier amenities such as fitness centers and stretching classes to encourage wellness and an active lifestyle. Thoughtfully arranged social areas and engaging activities ensure that every day is filled with meaningful experiences and happiness. Every aspect of Manorcare Health Services-Palm Desert is designed to inspire, uplift, and celebrate the joy of life.

(760) 585-1168

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.71/day California avg: 4.22/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
California avg: 3.1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
California avg: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
California avg: 3.1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
California avg: 4.1/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 145

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 56.6%
Residents per day (avg) 164
Occupancy rate
56.6%
Residents per day (avg)
164

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

13% of new residents, usually for short-term rehab.

Typical stay 23 days

Private pay

78% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

9% of new residents, often for long-term daily care.

Typical stay 6 - 7 months

Finances and operations

Voluntary non-profit home
Other
Home revenue
$24.5M
Operating deficit
-$2.6M
Voluntary non-profit home Other
Home revenue
$24,460,950.00
Operating deficit
$-2,568,220.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.2M
33.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$18.8M
Total costs $27.0M
Bed community size
145-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
20 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 19 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy Rate
77%
Occupied Beds
111 of 145
Percentage of available beds currently in use by residents.

California average: 73%

License Status
LICENSED
Facility Type
RESIDENTIAL CARE ELDERLY
License Date
August 16, 2005

Additional licensing details

County: RIVERSIDE

Ownership & operating entity

ManorCare Health Services-Palm Desert is legally operated by BLC MIRAGE INN LP.

What does this home offer?

Accepts Medicaid icon
Accepts Medicaid icon

Accept Medicaid: Yes, Accept

Total residents icon
Total residents icon

Total Residents: 178 Residents

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at ManorCare Health Services-Palm Desert

Independent Living Skilled Nursing
Contact ManorCare Health Services-Palm Desert

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

8 visits

California average: 16 visits

Breakdown by visit type

6 total complaint visits

2 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

12 total complaint visits

7 other visits

6 complaint investigations

Investigations can have many visits.

California average: 10 complaint investigations

4 official inspections

California average: 4 official inspections

0 serious citations

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

0 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Latest inspection

Date:August 30, 2024
Type:Annual Inspection

Compare Nursing Homes around Palm Desert

The information below is reported by the California Department of Social Services and Department of Public Health.
The Carlotta
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

CA 92211
59
No
-
WELL TREVI CARLOTTA SNF LLC
60.6%
$7,453,959.00
$1,949,659.00
26.2%
37.20
4/5
3.5242
4/5
2/5
4/5
-
23
1
-5%
-17%
-28%
Private / Semi-Private Rooms
ManorCare Health Services-Palm Desert
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Palm Desert
178
Yes
19
BLC MIRAGE INN LP
76.6%
$24,474,263.00
$8,196,396.00
33.5%
163.70
2/5
3.7149
1/5
1/5
5/5
2
121
3
-61%
-12%
-10%
Private / Semi-Private Rooms

Places of interest near ManorCare Health Services-Palm Desert

Address 3.2 miles from city center

Address 74-350 Country Club Dr, Palm Desert, CA 92260

Calculate Travel Distance to ManorCare Health Services-Palm Desert

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

369
Total Staff
214
Employees
155
Contractors
74,288
Total Hours (Quarter)
101
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse127.9 Yes
Licensed Practical Nurse908.1 Yes
Certified Nursing Assistant2338.2 Yes
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
338 staff
8.2hs shift avg
Physicians & Practitioners
2 staff
7hs shift avg
Therapy Services
16 staff
7.6hs shift avg
Activities & Recreation
1 staff
7.8hs shift avg
Social Services
3 staff
7.7hs shift avg
Dietary Services
5 staff
7.4hs shift avg
Other Services
3 staff
8.1hs shift avg
Contractor Analysis
4%
of total hours from contractors
2,977 contractor hours this quarter
Certified Nursing Assistant: 126 Licensed Practical Nurse: 26 Registered Nurse: 3
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant10712623336,19691100%8.2
Licensed Practical Nurse64269021,84991100%8.1
Registered Nurse93123,02391100%7.9
Physical Therapy Aide5051,9098998%7.3
Speech Language Pathologist4041,7928695%7.8
RN Director of Nursing3031,6567077%8.4
Other Dietary Services Staff4041,63691100%7.3
Physical Therapy Assistant3031,1657987%8
Dental Services Staff3031,0406470%8.1
Qualified Social Worker3038746571%7.7
Respiratory Therapy Technician4048737380%7.4
Qualified Activities Professional1015376976%7.8
Administrator1015126470%8
Dietitian1014836470%7.5
Nurse Practitioner1014645864%8
Clinical Nurse Specialist1012814954%5.7

Health Inspection History

Total Health inspections 37
196% above California average
California average: 12.5

Last Health inspection on Aug 2025

Total Health citations 121
141% above California average
California average: 50.2

3.27 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 64 citations
Complaint investigations 59 citations
Breakdown of citations
Critical Health citations 0
100% below California average
California average: 0.4
Serious Health citations 3
200% above California average
California average: 1.0
Moderate Health citations 118

Minor Health citations 0
Citations history (last 3 years)
Care Planning moderate citation Aug 27, 2025
Corrected

Resident Rights moderate citation Aug 27, 2025
Corrected

Infection Control moderate citation Jun 25, 2025
Corrected

Infection Control moderate citation Jun 25, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
165 Total Residents
Medicare 16 (9.7%)
Medicaid 120 (72.7%)
Private Pay/Other 29 (17.6%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 3.2
52% better than California average
California average: 6.6
Functional decline score 5.5
51% better than California average
California average: 11.3
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 3.1%
72% below California average.

Walking Ability Worsened 4.9%
59% below California average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 8.6%
24% below California average.
Safety & clinical stability

Falls with Major Injury 2.0%
17% above California average.

High Risk Residents with Pressure Ulcers 4.5%
9% below California average.

Urinary Tract Infection 0.2%
82% below California average.
Emotional & behavioral wellbeing

Depressive Symptoms 4.3%
36% below California average.

Antipsychotic Use 14.3%
42% above California average.
Preventive care

Pneumococcal Vaccine 100.0%
2% above California average.

Influenza Vaccine 100.0%
2% above California average.
Nutrition & physical health

Lost Too Much Weight 1.6%
62% below California average.
Short-stay resident measures
Pneumococcal Vaccine 98.2%

5% better than California average
Antipsychotic medication increase 0.4%

73% better than California average
Influenza Vaccine 95.7%

Near California average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $74K
This home paid 36% more in fines than the state average.
California average: $55K
Number of Fines 2
This home received 15% fewer fines than the state average.
California average: 2.4
Payment Denials 1
This home had 102% more payment denials than the state average.
California average: 0.5
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty May 16, 2024
$17K
Civil Money Penalty Jan 12, 2024
$58K
Payment Denial Jan 12, 2024
75 days

Last updated: Jan 2026

Guides for Better Senior Living

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Financial Aid for California Seniors

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+, California resident, Medi-Cal eligible, nursing home risk.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

In-Home Supportive Services (IHSS)

California IHSS

Age 65+, California resident, Medicaid-eligible or low-income.

~$1,732/month (individual, Medi-Cal threshold).

$2,000 (individual).

Can hire family as caregivers.

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 38 counties; waitlists common.

Property Tax Postponement Program (PTP)

CA PTP

Age 62+, California resident, own and live in home, 40% equity.

~$51,500/year (household, adjusted annually).

Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

California CARES Program

CA CARES

Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority, California resident, low-income, utility/heating need.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in inland/coastal extremes; weatherization capped at $5,000/home.

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