AlmaVia of San Francisco

AlmaVia of San Francisco is an Assisted Living Home in California

AlmaVia of San Francisco is an Assisted Living Home in California

AlmaVia of San Francisco

1 Thomas More Way, San Francisco, CA 94132 View Map

AlmaVia of San Francisco is an Assisted Living Home in California

AlmaVia of San Francisco is an Assisted Living Home in California

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Overview of AlmaVia of San Francisco

Greeting seniors with its peaceful setting, AlmaVia of San Francisco is an astounding senior living community in Thomas More Way, San Francisco, CA that offers assisted living and independent living. The community doubles its efforts to meet seniors’ needs and aspirations by providing them with top-tier care and assistance 24/7. AlmaVia of San Francisco is dedicated to improving seniors’ welfare with exceptional services.

Discover new interests and rekindle passions with a full slate of fun activities and engaging programs. With extensive amenities, residents have more opportunities to mingle with friends and maintain an active lifestyle. Moreover, diverse dining options are provided daily to meet dietary needs and preferences. AlmaVia of San Francisco strives to create a haven for seniors to make every moment of their best years memorable. The community was also recognized as Best Assisted Living by US News and World Report for its exceptional quality.

+1 415-936-1216

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 175

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 72.6%
Occupancy rate
72.6%
Bed community size
175-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
22 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 59 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: C+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy Rate
73%
Occupied Beds
127 of 175
Percentage of available beds currently in use by residents.

California average: 72%

License Status
LICENSED
Facility Type
RESIDENTIAL CARE ELDERLY
License Date
October 30, 2003

Additional licensing details

County: SAN FRANCISCO

Ownership & operating entity

AlmaVia of San Francisco is legally operated by ELDER CARE ALLIANCE OF SF, ELDER CARE ALLIANCE.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Building type icon
Building type icon

Building Type: 3-story

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at AlmaVia of San Francisco

Assisted Living Memory Care Nursing Home
Contact AlmaVia of San Francisco

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

14 visits

California average: 14 visits

Breakdown by visit type

7 total complaint visits

7 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

12 total complaint visits

7 other visits

7 complaint investigations

Investigations can have many visits.

California average: 10 complaint investigations

4 official inspections

California average: 4 official inspections

7 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

California average: 9 citations

2 serious citations

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

5 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Inspection Report Summary for AlmaVia of San Francisco

Alma Via of San Francisco (Facility # 385600270) is a 740‑type assisted‑living and memory‑care center located at One Thomas More Way in San Francisco. Over the past four years the California Department of Social Services’ Community Care Licensing Division has conducted multiple unannounced evaluations, most of which were routine annual reviews or case‑management inspections triggered by resident or staff‑reported incidents. The facility’s census has remained steady in the mid‑hundreds, and every inspection report notes that the facility continues to maintain adequate staffing, health‑care documentation, and environmental safety standards.

In 2021 the Licensing Program Analyst (LPA) inspected Alma Via in response to two separate concerns. An incident involving a resident’s lamp falling and striking the resident’s head prompted a case‑management inspection, during which the administrator was asked to provide recent medical records and incident documentation. No deficiencies were cited, and the analyst highlighted that the facility’s medication and injury‑reporting procedures were in order. A separate 2021 inspection focused on COVID‑19 protocols; the analyst confirmed that the facility was conducting monthly staff surveillance testing, maintaining adequate PPE supplies, and displaying required signage throughout the building. Recommendations were limited to improving signage visibility and ensuring public phone sanitization, but no violations were recorded.

The 2022 annual inspection reiterated these findings. The LPA observed proper hand‑washing stations, locked medication rooms, and a dedicated PPE storage area that met the state’s inventory requirements. The analyst noted that daily temperature checks and cleaning protocols were followed, and requested a copy of the emergency disaster plan for final review. Once again, no substantive deficiencies emerged.

In 2024, the facility faced a resident complaint alleging that staff failed to provide the mandated 60‑day notice for a rate increase. The investigation determined the allegation unfounded, confirming that the required advance notice had been issued. Later that year, a follow‑up case‑management inspection addressed an incident in which a resident (R1) was assisted onto the facility van by staff, but the van’s wheelchair lift was found to be inoperable. The inspector confirmed that the facility had an incident reporting system in place and that corrective action was being taken to repair the lift. Across all reports, Alma Via demonstrates consistent compliance with licensing standards, a proactive approach to resident safety, and a willingness to correct equipment failures when identified.

Comparison Chart

The information below is reported by the California Department of Social Services and Department of Public Health.
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AlmaVia of San Francisco Home Overview

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Address 8.1 miles from city center

Address 1 Thomas More Way, San Francisco, CA 94132

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Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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