Explore Open Rooms

1 Contact details
2 What type of senior care service are you looking for?
3 What budget do you have in mind for senior care?
4 How soon do you need to find care?
5 Additional details

Thank you for your interest!

Our team will be in touch shortly to help with next steps.

Care Home in Middlesex County

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

CareOne at Concord

Care Home in Middlesex County

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

CareOne at Concord

57 Old Road to Nine Acre Corner, Concord, MA 01742 View map
Overview of Careone at Concord

Make your dream retirement happen with Careone at Concord, a warm and welcoming community in Concord, MA, designed for rehabilitation, long-term care, and memory care. They help residents avoid rehospitalization by offering them physician-led programs tailored to their unique needs and circumstances. Those living with chronic conditions are guaranteed a high quality of life with complex medical services, such as medication management and health monitoring services available to them.

Individuals living with memory conditions like Alzheimer’s and other forms of dementia are provided with a range of care and supportive services tailored to improve their cognition and physical functioning. Thoughtful amenities like movie theaters, restaurant-style dining, and daily housekeeping are also available to make residents’ lives more comfortable and pleasing. At Careone at Concord, they ensure residents are equipped with all the tools and support they need to thrive and live their best lives.

(978) 371-3400

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5
Massachusetts average: 2.9/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
5/5
Massachusetts average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5
Massachusetts average: 3.0/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5
Massachusetts average: 3.2/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 51m per day

This home provides 2% less nursing time per resident than the Massachusetts average.

Massachusetts average: 3h 56m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 135

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Massachusetts average
Occupancy rate 85.3%
Residents per day (avg) 119
Occupancy rate
85.3%
Residents per day (avg)
119

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

48% of new residents, usually for short-term rehab.

Typical stay 20 days

Private pay

50% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 5 years

Finances and operations

Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$29.6M
Operating loss
-$197.8K
Privately-owned community Operated by a partnership between two or more business owners.
Home revenue
$29,601,916.00
Operating loss
$-197,817.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.1M
30.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$20.7M
Total costs $29.8M
Walk Score
Walk Score: 24 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Payment & Insurance

1 service
Accept Medicare

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

4 services
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing

Additional Services

1 service
Post-Acute Care & Rehab

Amenities & Lifestyle

6 amenities
24/7 Nursing
Dedicated Sub-Acute Units
Fitness / Wellness Center
Housekeeping
Private Bathrooms
Restaurant-Style Dining
Specific ProgramsMemory Care, Cardiac Care Management, Complex Medical, Diabetes Management, Long-Term Care, Orthopedic Rehabilitation, Pulmonary Rehabilitation, Respite Care, Stroke Recovery, Wound Care Management

Dining & Nutrition

Food DescriptionRestaurant-style dining.
Meals IncludedYes

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private / Semi-Private Rooms

Building type icon
Building type icon

Building Type: 2-story

Dining services icon
Dining services icon

Dining Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Recreational activities icon
Recreational activities icon

Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Types of Care at CareOne at Concord

Care Home Memory Care
Contact CareOne at Concord

Health Inspection History

Inspections
Total health inspections 3

Massachusetts average 4.5


Last Health inspection on May 2025

Total health citations 4

Massachusetts average 32.7

Citations per inspection
1.33

Massachusetts average 7.24


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

2 of 4 citations resulted from standard inspections; and 2 of 4 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Massachusetts average

Massachusetts average: 0.3


Serious Health citations More info 1
33% better than Massachusetts average

Massachusetts average: 1.5

0 critical citations More info Massachusetts average: 0.3

1 serious citation More info Massachusetts average: 1.5

3 moderate citations More info Massachusetts average: 29.7

0 minor citations More info Massachusetts average: 1.3
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. May 05, 2025
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Jan 23, 2025
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Jan 23, 2025
Corrected

Quality of Care serious citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Nov 07, 2023
Corrected

Compare Care Homes around Middlesex County The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.

Filter by care type
CareOne at Concord
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

CH

Care Homes

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Concord
135
No
24
Private / Semi-Private Rooms
-
-
No
-
The Leonard Florence Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

CH

Care Homes

Chelsea
100
No
88
Private / Semi-Private Rooms
-
-
No
-
Sudbury Pines Extended Care
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

CH

Care Homes

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

Sudbury
92
No
43
Private / Semi-Private Rooms
-
-
No
-
Cohen Florence Levine Estates
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

CH

Care Homes

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Chelsea
69
No
88
Private / Semi-Private Rooms
29
-
Yes
No
Carleton-Willard Village
CH

Care Homes

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Bedford
-
No
6
Private / Semi-Private Rooms
-
A+
No
-

CareOne at Concord Reviews

Share your thoughts and experiences about CareOne at Concord. Let’s celebrate the stories that make a difference!
Reviewer avatar
Care one kills
If you want your loved ones to die, this is the place to send them. There are evil demonic people in this place, and they torture intimidate the seniors and patients at this place There are a couple of people during the day that’s good, but the overnight are very evil and they toward these patients while nobody’s looking I do think it would be difficult if the administration do not know what’s going on because it has to be complaint check yelp for your reviewsWhat do you like most about living here? Answer: Nothing is good about that place Are there enough caregivers to handle the residents' needs, especially during emergencies? Answer: No Are the common areas pleasant and comfortable for socializing or relaxing? Answer: No How would you rate the quality and variety of the meals? (1-5) Answer: 1 Are special diets handled well? Answer: No Is the dining schedule flexible enough to meet your preferences? Answer: No How do you feel about the level of social interaction available with other residents? Answer: I would not send a sick animal. There is a demonic evil place where they kill their patients. How was the units offered in this community? Answer: The community of Concord should be ashamed that they have this in their community Do you feel safe living in this community? Answer: No How well do you think the community handles emergencies or unexpected events? Answer: Are there any hidden fees or unexpected charges? Answer: Would you recommend this community to others looking for senior living options? Answer: Is there anything you wish you knew before moving in? Answer:

Places of interest near CareOne at Concord

Address 1.5 miles from city center

Address 57 Old Road to Nine Acre Corner, Concord, MA 01742

Calculate Travel Distance to CareOne at Concord

Add your location

Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 201
Employees 147
Contractors 54
Staff to resident ratio 1.65:1
0% compared with Massachusetts average

Massachusetts average ratio: 1.70:1

Avg staff/day 67
Average shift 8.4 hours
6% better than Massachusetts average

Massachusetts average: 7.9 hours

Total staff hours (quarter) 51,223
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 11
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.6 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 60
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.7 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 57
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.4 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

3.1%

1,608 contractor hours this quarter

Licensed Practical Nurse: 44 Registered Nurse: 5 Certified Nursing Assistant: 3 Physical Therapy Assistant: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant5435723,40391100%8.4
Licensed Practical Nurse1644609,63191100%9.7
Other Dietary Services Staff150153,17391100%7
RN Director of Nursing8083,0508695%9.5
Registered Nurse65112,3769099%9.6
Clinical Nurse Specialist170172,3157684%7
Physical Therapy Assistant91101,7897785%7.8
Speech Language Pathologist3031,0468088%7.8
Respiratory Therapy Technician5058938088%7.8
Nurse Practitioner1015046369%8
Mental Health Service Worker1015046369%8
Occupational Therapy Aide4045016167%8
Dental Services Staff1014886167%8
Administrator2024505560%7.9
Dietitian1014405560%8
Qualified Social Worker1013784853%7.9
Physical Therapy Aide3032243336%6.6
Medical Director0116033%20
57 Certified Nursing Assistant
% of Days 100%
60 Licensed Practical Nurse
% of Days 100%
15 Other Dietary Services Staff
% of Days 100%
8 RN Director of Nursing
% of Days 95%
11 Registered Nurse
% of Days 99%
17 Clinical Nurse Specialist
% of Days 84%
10 Physical Therapy Assistant
% of Days 85%
3 Speech Language Pathologist
% of Days 88%
5 Respiratory Therapy Technician
% of Days 88%
1 Nurse Practitioner
% of Days 69%
1 Mental Health Service Worker
% of Days 69%
4 Occupational Therapy Aide
% of Days 67%
1 Dental Services Staff
% of Days 67%
2 Administrator
% of Days 60%
1 Dietitian
% of Days 60%
1 Qualified Social Worker
% of Days 53%
3 Physical Therapy Aide
% of Days 36%
1 Medical Director
% of Days 3%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
122 residents
Residents by payment source
Medicare
20 residents (16.4%)
Medicaid
72 residents (59%)
Private pay or other
30 residents (24.6%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.7
5% worse than Massachusetts average

Massachusetts average: 10.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 24.2
21% worse than Massachusetts average

Massachusetts average: 20.0

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 17.8%
5% better than Massachusetts average

Massachusetts average: 18.7%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 27.3%
41% worse than Massachusetts average

Massachusetts average: 19.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 27.4%
24% worse than Massachusetts average

Massachusetts average: 22.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.3%
36% better than Massachusetts average

Massachusetts average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.2%
9% better than Massachusetts average

Massachusetts average: 4.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.3%
86% better than Massachusetts average

Massachusetts average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.1%
60% better than Massachusetts average

Massachusetts average: 5.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 2.8%
74% better than Massachusetts average

Massachusetts average: 10.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 27.9%
38% worse than Massachusetts average

Massachusetts average: 20.3%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 78.7%
14% worse than Massachusetts average

Massachusetts average: 91.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 92.6%
In line with Massachusetts average

Massachusetts average: 94.8%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 74.7%
In line with Massachusetts average

Massachusetts average: 76.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.5%
64% better than Massachusetts average

Massachusetts average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 59.5%
23% worse than Massachusetts average

Massachusetts average: 77.7%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $8K
89% lower than Massachusetts average

Massachusetts average: $72K

Number of fines 1
42% fewer fines than Massachusetts average

Massachusetts average: 1.7

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Massachusetts average

Massachusetts average: 0.1

Fines amount comparison
Fines amount comparison
This facility $8K
Massachusetts average $72K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Nov 7, 2023
$8K

Last updated: Jan 2026

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Massachusetts Seniors

Get financial aid guidance

Home Care Program

MassHealth Home Care

Age 60+, Massachusetts resident, at risk of nursing home placement.

~$1,500/month (individual, varies by region).

$2,000 (individual, excludes home, car).

Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.

Frail Elder Waiver

Massachusetts Medicaid FE Waiver

Age 65+, Massachusetts resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Requires clinical eligibility determination.

Senior Care Options (SCO)

Massachusetts Senior Care Options

Age 65+, Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.

~$2,829/month (300% FBR, individual); QIT allowed.

$2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).

Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).

Medicare Savings Program (MSP)

Massachusetts Medicare Savings Program (MassHealth Buy-In)

Age 65+ or disabled, Massachusetts resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

National Family Caregiver Support Program (NFCSP) Respite

Massachusetts NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

27 ASAPs; prioritizes low-income, rural caregivers.

Prescription Advantage

Massachusetts Prescription Advantage

Age 65+ or disabled, Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).

No strict limit; copays vary by income (~$24,980-$75,000/year individual).

Not assessed.

Supplements Medicare Part D; no enrollment fee for low-income.

Senior Community Service Employment Program (SCSEP)

Massachusetts SCSEP

Age 55+, unemployed, low-income, Massachusetts resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Massachusetts VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand statewide.

Tour Icon
Planning a tour? Check our touring checklist.
Chat Icon
Thinking of living here? We can help you speak to a current resident