Massachusetts average 4.5
Last Health inspection on Jun 2025

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Experience the finest things in retirement living with Carleton-willard Village, a non-profit community in Bedford, MA, dedicated to offering skilled nursing care, rehabilitation, and assisted living. Residents enjoy utmost comfort and safety in their well-appointed accommodations with easy access to cozy common areas and amenities like their hair salon, auditorium, and the Victoria Café. Dedicated to helping residents live their best lives without worries, the community provides them with comprehensive care services, including daily living assistance, therapy services, and more.
Those living with memory conditions will thrive in a safe and secure environment with access to a multi-level activity program designed to give them enriching experiences that nurture their overall well-being. Dining is a cozy and satisfying experience in the community with its flexible dining options and well-prepared meals that suit residents’ individual dietary needs and preferences.
Jeffrey R. Williams is an experienced executive with a distinguished career in financial services and education across Greater China. He was the inaugural Executive Director and General Manager of Harvard Center (Shanghai) Co., Ltd., Harvard University’s base of operations in China. Jeff has held senior roles at Citibank, American Express, and Standard Chartered Bank, and serves as an advisor and director for multiple organizations in Asia.
Occupancy lower than 85% suggests more openings may be available.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
48% of new residents, usually for short-term rehab.
49% of new residents, often for short stays.
3% of new residents, often for long-term daily care.
Key information about the people who lead and staff this community.
Housing Options: 1 Bed / 2 Bed Apartments
Building Type: Single-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
In Massachusetts, the Executive Office of Elder Affairs (for assisted living facilities) and the Department of Public Health (for nursing homes) are the agencies authorized to inspect and report on facility safety.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsMassachusetts average 4.5
Last Health inspection on Jun 2025
Massachusetts average 32.7
Massachusetts average 7.24
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
2 of 11 citations resulted from standard inspections; and 9 of 11 resulted from complaint investigations.
Massachusetts average: 0.3
Massachusetts average: 1.5
Carleton-Willard Village is located in Bedford, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.
1.8 miles from city center
Estimated distance in miles from Bedford's city center to Carleton-Willard Village's address, calculated via Google Maps.
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Manages medical care and health needs.
This role is partially covered by contractors.
Assists with medical care and medications.
This role is partially covered by contractors.
Helps with daily care and mobility.
This role is partially covered by contractors.
Total hours from contractors
2,817 contractor hours this quarter
| Certified Nursing Assistant | 84 | 61 | 145 | 28,253 | 91 | 100% | 7.7 |
| Registered Nurse | 22 | 21 | 43 | 5,940 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 21 | 4 | 25 | 5,303 | 91 | 100% | 7.1 |
| Other Dietary Services Staff | 14 | 0 | 14 | 2,651 | 91 | 100% | 7.3 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 2,318 | 91 | 100% | 7.7 |
| RN Director of Nursing | 3 | 0 | 3 | 1,313 | 86 | 95% | 7.4 |
| Respiratory Therapy Technician | 7 | 0 | 7 | 1,307 | 72 | 79% | 6 |
| Physical Therapy Assistant | 6 | 0 | 6 | 1,275 | 76 | 84% | 7.1 |
| Mental Health Service Worker | 3 | 0 | 3 | 1,158 | 62 | 68% | 7.8 |
| Qualified Social Worker | 2 | 0 | 2 | 827 | 65 | 71% | 7.9 |
| Dietitian | 2 | 0 | 2 | 652 | 62 | 68% | 6.9 |
| Speech Language Pathologist | 3 | 0 | 3 | 502 | 68 | 75% | 6.5 |
| Physical Therapy Aide | 1 | 0 | 1 | 493 | 63 | 69% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Feeding Assistant | 2 | 0 | 2 | 294 | 39 | 43% | 7.5 |
| Occupational Therapy Aide | 1 | 0 | 1 | 176 | 22 | 24% | 8 |
| Medical Director | 0 | 1 | 1 | 52 | 13 | 14% | 4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 30 | 7 | 8% | 4.3 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Last updated: Jan 2026
The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
| Carleton-Willard Village |
CH Care Home
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Bedford | 179 | No | 6 | 1 Bed / 2 Bed Apartments | - | A+ | No | - |
| CareOne at Concord |
CH Care Home
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Concord (Old Road To Nine Acre Corner) | 135 | No | 24 | 1 Bed / 2 Bed Apartments | - | - | No | - |
| The Leonard Florence Center |
CH Care Home
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Chelsea (Admirals Hill) | 100 | No | 88 | 1 Bed / 2 Bed Apartments | - | - | No | - |
| Sudbury Pines Extended Care |
CH Care Home
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. | Sudbury | 92 | No | 43 | 1 Bed / 2 Bed Apartments | - | - | No | - |
| Cohen Florence Levine Estates |
CH Care Home
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Chelsea (Admirals Hill) | 69 | No | 88 | 1 Bed / 2 Bed Apartments | 29 | - | Yes | No |
Historical financial and operational data for Carleton-Willard Village based on CMS SNF Cost Reports.
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Carleton-Willard Village has a walk score of 6. Car-dependent. Most errands require a car, with limited nearby walkable options.
Carleton-Willard Village is located at 100 Old Billerica Road, Bedford, MA 01730.
(781) 275-8700 will put you in contact with the team at Carleton-Willard Village.
Yes — Carleton-Willard Village is a CMS-certified provider of Medicare and Medicaid.

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