Wilora Lake Healthcare Center – NC West
Nursing Home & Memory Care · Mecklenburg County, NC
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Wilora Lake Healthcare Center – NC West

Nursing Home & Memory Care · Mecklenburg County, NC
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Calculator: See prices in your area
Wilora Lake Healthcare Center – NC West accepts Medicare, Medicaid, and private pay.

Overview of Wilora Lake Healthcare Center – Nc West

Set in a serene area in Charlotte, NC, Wilora Lake Healthcare Center – Nc West provides a warm and welcoming environment for those needing skilled nursing services, short-term rehabilitation, or long-term care. They aim to improve residents’ quality of life by offering them personalized care plans with daily living assistance, comprehensive rehabilitation therapy programs, and memory care, depending on residents’ needs. With access to physical, speech, and occupational therapy services, residents can get back to doing the things they love in no time.

They also have an independent living and assisted living unit for residents looking to live their lives fully while receiving the care and assistance they may need. With no chores to worry about, residents can focus on maintaining their well-being and enjoying the things they love. At Wilora Lake Healthcare Center – Nc West, residents are given all the care and support they need amidst a supportive setting that fosters healing and relaxation.

(704) 563-2922

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
At NC avg. At NC avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 11.8% Below NC avg. ▼ 11.8% Below NC avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 39.8% Below NC avg. ▼ 39.8% Below NC avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 12.4% Above NC avg. ▲ 12.4% Above NC avg.Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to North Carolina state averages

Total nursing care / resident Info This home is ranked 78th out of 90 homes in North Carolina. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 21m per day
Rank #78 / 90Nurse hours — State benchmarkedThis home is ranked 78th out of 90 homes in North Carolina. Shows adjusted nurse hours per resident per day benchmarked to the North Carolina average, with a ranking across 90 North Carolina SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility North Carolina avg (4h 55m per day)
vs North Carolina avg
-32%

5 of 6 metrics below state avg

Standout metric LPN / LVN is +10% above state avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 24m per day ▼ 31% State avg: 35m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 57m per day ▲ 10% State avg: 52m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 1h 46m per day ▼ 24% State avg: 2h 19m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 2h 56m per day ▼ 12% State avg: 3h 20m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 3m per day ▼ 40% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 17m per day ▼ 26% State avg: 23m per day · National avg: 29m per day

Types of Care at Wilora Lake Healthcare Center – NC West

Memory Care Nursing Home

Capacity and availability

This home usually has limited availability

Occupancy between 85% and 95% suggests balanced demand.

Higher occupancy than the North Carolina average: 76.4%
Occupancy rate 89.1% Rank #54 / 264Occupancy rate — State benchmarkedThis home is ranked 54th out of 264 homes in North Carolina. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 264. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay 190 days
Occupancy rate
89.1% Rank #54 / 264Occupancy rate — State benchmarkedThis home is ranked 54th out of 264 homes in North Carolina. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 264. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
190 days
Years in operation
38 years in operation Rank #33 / 98Years in operation — State benchmarkedThis home is ranked 33rd out of 98 homes in North Carolina. Shows how long this facility has been in operation compared to other North Carolina SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 14 / 100 Rank #425 / 572Walk Score — State benchmarkedThis home is ranked 425th out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Details

CMS Certification Number345473

Ownership & Operating Entity

Profit StatusFor-Profit

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMr. Rusty Mitchell, Executive Director

Therapy & Rehabilitation

1 service
Rehabilitation Services

Memory & Specialized Care

1 service
No Alzheimer's certification

Amenities & Lifestyle

Specific ProgramsSkilled Nursing Care, Comprehensive Post-acute Care, Rehabilitation Therapy, Physical Therapy, Occupational Therapy, Speech Therapy, Long-term Care Services, Alzheimer's and Dementia Care
Operating HoursSunday 00:00-00:00; Monday 00:00-00:00; Tuesday 00:00-00:00; Wednesday 00:00-00:00; Thursday 00:00-00:00; Friday 00:00-00:00; Saturday 00:00-00:00

Contact Wilora Lake Healthcare Center – NC West

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2022 · 4 years of data 20 deficiencies 0 penalties

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. North Carolina state average
Overall vs. NC average 0 Worse No metrics in this bucket. 2 Better Metrics better than North Carolina average:
• Total deficiencies (57% below)
• Deficiencies per year (57% below)
Latest Inspection February 20, 2025 Routine

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2046 This facility has 57% fewer total deficiencies than a typical North Carolina nursing home (20 vs. NC avg 46).↓ 57% better
Deficiencies per year Info Average deficiencies per year since 2022. 511.5 This facility has 57% fewer deficiencies per year than a typical North Carolina nursing home (5 vs. NC avg 11.5).↓ 57% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on February 20, 2025, identified multiple deficiencies related to resident privacy, abuse prevention, medication misappropriation investigations, transfer and discharge procedures, assessment accuracy, fall prevention, safe mechanical lift use, and infection control. Earlier inspections showed a similar pattern of issues, including incomplete investigations, inaccurate assessments, and inadequate fall prevention, with prior reports also noting medication and food safety concerns. Inspectors cited recurring themes around protecting residents from abuse, ensuring accurate documentation, and maintaining safe care practices. Complaint investigations were not listed in the available reports. The inspection history indicates ongoing challenges with these areas, with no clear improvement trend over time.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Health Inspection History

Inspections since 2022
Total health inspections 2

North Carolina average 4


Last Health inspection on Feb 2025

Total health citations
12 Rank #41 / 95Health citations — State benchmarkedThis home is ranked 41st out of 95 homes in North Carolina. Shows this facility's total health deficiency citations benchmarked to the North Carolina State average, with a ranking across all 95 NC SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

North Carolina average 20.9

Citations per inspection
6 Rank #74 / 95Citations per inspection — State benchmarkedThis home is ranked 74th out of 95 homes in North Carolina. Shows average deficiency citations per CMS inspection for this facility versus the North Carolina mean across 95 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

North Carolina average 4.99


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

4 of 12 citations resulted from standard inspections; and 8 of 12 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)
Critical Health citations
0
100% better than North Carolina average

North Carolina average: 1.3


Serious Health citations
0
100% better than North Carolina average

North Carolina average: 0.9

0 critical citations North Carolina average: 1.3

0 serious citations North Carolina average: 0.9

12 moderate citations North Carolina average: 17.1

0 minor citations North Carolina average: 1.6
Citations history (last 4 years)
Abuse/Neglect moderate citation Feb 20, 2025
Corrected

Abuse/Neglect moderate citation Feb 20, 2025
Corrected

Infection Control moderate citation Feb 20, 2025
Corrected

Quality of Care moderate citation Feb 20, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 94
Employees 61
Contractors 33
Staff to resident ratio 1.42:1
21% worse than North Carolina average
North Carolina average ratio: 1.80:1 North Carolina average ratio: 1.80:1See full North Carolina ranking
Avg staff/day 31
Average shift 7.7 hours
0% compared with North Carolina average
North Carolina average: 8 hours North Carolina average shift: 8 hoursSee full North Carolina ranking
Total staff hours (quarter) 22,073

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff 5
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.3 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff 14
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff 33
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

No contractors work on this role.

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

11.6%

2,561 contractor hours this quarter

Speech Language Pathologist: 8 Physical Therapy Assistant: 6 Physical Therapy Aide: 6 Respiratory Therapy Technician: 5 Occupational Therapy Assistant: 4 Qualified Social Worker: 2 Medical Director: 1 Occupational Therapy Aide: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant330339,79692100%7.6
Licensed Practical Nurse140144,49992100%10
Registered Nurse5051,9509098%10.3
Physical Therapy Aide0665917076%6.4
Respiratory Therapy Technician0555307683%6.2
Administrator1015286672%8
Nurse Practitioner1015286672%8
Speech Language Pathologist0885197278%6.4
Qualified Social Worker0225006267%7.9
Dietitian1014966571%7.6
Medication Aide/Technician1014105054%8.2
Mental Health Service Worker1014035358%7.6
RN Director of Nursing2023474347%6.6
Physical Therapy Assistant0663247177%4.4
Other Dietary Services Staff1012984751%6.3
Clinical Nurse Specialist1012563235%8
Occupational Therapy Aide011371112%3.4
Medical Director011306672%0.5
Occupational Therapy Assistant044304145%0.7
33 Certified Nursing Assistant
% of Days 100%
14 Licensed Practical Nurse
% of Days 100%
5 Registered Nurse
% of Days 98%
6 Physical Therapy Aide
% of Days 76%
5 Respiratory Therapy Technician
% of Days 83%
1 Administrator
% of Days 72%
1 Nurse Practitioner
% of Days 72%
8 Speech Language Pathologist
% of Days 78%
2 Qualified Social Worker
% of Days 67%
1 Dietitian
% of Days 71%
1 Medication Aide/Technician
% of Days 54%
1 Mental Health Service Worker
% of Days 58%
2 RN Director of Nursing
% of Days 47%
6 Physical Therapy Assistant
% of Days 77%
1 Other Dietary Services Staff
% of Days 51%
1 Clinical Nurse Specialist
% of Days 35%
1 Occupational Therapy Aide
% of Days 12%
1 Medical Director
% of Days 72%
4 Occupational Therapy Assistant
% of Days 45%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 12.1
6% worse than North Carolina average

North Carolina average: 11.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 25.2
22% worse than North Carolina average

North Carolina average: 20.6

Long-stay resident measures
Significantly above average North Carolina avg: 2.9 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 17.5%
In line with North Carolina average

North Carolina average: 17.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 30.0%
29% worse than North Carolina average

North Carolina average: 23.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 28.0%
31% worse than North Carolina average

North Carolina average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.3%
37% better than North Carolina average

North Carolina average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.4%
46% better than North Carolina average

North Carolina average: 6.3%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.5%
82% better than North Carolina average

North Carolina average: 2.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 7.3%
In line with North Carolina average

North Carolina average: 7.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 4.1%
7% better than North Carolina average

North Carolina average: 4.4%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 7.6%
43% better than North Carolina average

North Carolina average: 13.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.2%
6% better than North Carolina average

North Carolina average: 91.6%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
6% better than North Carolina average

North Carolina average: 94.1%

Short-stay resident measures
Above average North Carolina avg: 2.9 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 62.1%
22% worse than North Carolina average

North Carolina average: 79.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.0%
32% better than North Carolina average

North Carolina average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 55.3%
29% worse than North Carolina average

North Carolina average: 78.1%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 15.1%
34% better than North Carolina average

North Carolina average: 22.9%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 8.5%
36% better than North Carolina average

North Carolina average: 13.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than North Carolina average

North Carolina average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 61.0%
14% better than North Carolina average

North Carolina average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 49.8%
In line with North Carolina average

North Carolina average: 50.6%

Breakdown by payment type

Medicare

9% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

59% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

32% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 66
Medicare
8
12.1% of residents
Medicaid
41
62.1% of residents
Private pay or other
17
25.8% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Privately-owned community
Home revenue
$9.6M
Profit
$991.1K
Privately-owned community
Home revenue
$9.6M Rank #82 / 97Revenue — State benchmarkedThis home is ranked 82nd out of 97 homes in North Carolina. Shows this facility's annual revenue compared to the North Carolina SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$991.1K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #91 / 97Payroll — State benchmarkedThis home is ranked 91st out of 97 homes in North Carolina. Shows total annual staff payroll benchmarked to the North Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$3.2M
33.2% of revenue Rank #90 / 97Payroll % — State benchmarkedThis home is ranked 90th out of 97 homes in North Carolina. Shows payroll as a percentage of revenue versus the North Carolina average. Well-run North Carolina SNFs typically land around 49–62% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.5M
Total costs $8.6M

What does this home offer?

Building type icon
Building type icon

Building Type: Single-story

Recreational activities icon
Recreational activities icon

Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Health Programs icon

Health Programs

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Places of interest near Wilora Lake Healthcare Center – NC West

Address 7.2 miles from city center Info Estimated distance in miles from Charlotte's city center to Wilora Lake Healthcare Center – NC West's address, calculated via Google Maps.

Calculate Travel Distance to Wilora Lake Healthcare Center – NC West

Add your location

Address

Financial Assistance for
Nursing Home in North Carolina

Wilora Lake Healthcare Center – NC West is located in Charlotte, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Frequently Asked Questions about Wilora Lake Healthcare Center – NC West

What neighborhood is Wilora Lake Healthcare Center – NC West in?

Wilora Lake Healthcare Center – NC West is in the Eastland - Wilora Lake neighborhood of Charlotte.

Is Wilora Lake Healthcare Center – NC West in a walkable area?

Wilora Lake Healthcare Center – NC West has a walk score of 14. Car-dependent. Most errands require a car, with limited nearby walkable options.

Does Wilora Lake Healthcare Center – NC West operate as a for-profit or non-profit?

Wilora Lake Healthcare Center – NC West is registered as a for-profit in NC.

Are there photos of Wilora Lake Healthcare Center – NC West?

Yes — there are 7 photos of Wilora Lake Healthcare Center – NC West in the photo gallery on this page.

What is the address of Wilora Lake Healthcare Center – NC West?

Wilora Lake Healthcare Center – NC West is located at 6001 Wilora Lake Rd, Charlotte, NC 28212.

What is the phone number of Wilora Lake Healthcare Center – NC West?

(704) 563-2922 will put you in contact with the team at Wilora Lake Healthcare Center – NC West.

Is Wilora Lake Healthcare Center – NC West Medicare or Medicaid certified?

Yes — Wilora Lake Healthcare Center – NC West is a CMS-certified provider of Medicare and Medicaid.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Explore Open Rooms
1 Contact details
2 What type of senior care service are you looking for?
3 What budget do you have in mind for senior care?
4 How soon do you need to find care?
5 Additional details

Thank you for your interest!

Our team will be in touch shortly to help with next steps.