White Acres Continuous Care Retirement Community

White Acres Continuous Care Retirement Community is an Assisted Living Home in Texas

White Acres Continuous Care… is an Assisted Living Home in Texas

White Acres Continuous Care Retirement Community

7304 Good Samaritan Ct, El Paso, TX 79912 View Map

White Acres Continuous Care Retirement Community is an Assisted Living Home in Texas

White Acres Continuous Care… is an Assisted Living Home in Texas

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Overview of White Acres Continuous Care Retirement Community

Our campus is a Continuing Care Retirement Community (CCRC), offering a full continuum of care in one beautiful and welcoming location—including independent living, assisted living, memory care, skilled nursing, and long-term care. Residents enjoy a vibrant lifestyle with access to engaging activities, games, social events, and restaurant-style dining. Nursing care is available around the clock, with additional services such as on-site physician visits, therapy, and wellness programs. This all-in-one setting allows residents to age in place with confidence, knowing their evolving needs can be met with compassion and consistency—all within the comfort of a single community.

Managed by Hear What

Administrator

The community administrator at White Acres Continuous Care Retirement Community is recognized for doing a great job leading the staff and ensuring quality care. Residents and families appreciate the attentive and knowledgeable team under their guidance, contributing to a warm and supportive environment.

Home Information WHITE ACRES WELLNESS & REHABILITATION
  • This nursing home maintains occupancy well above most state peers, signaling sustained demand. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income trails most communities, suggesting tighter operating margins.

  • Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights lead the state, showing strong demand from market-rate residents.

Occupancy
Beds
76
Occupancy
79.2%
Total Bed Days Available
46720
Avg. Length of Stay
62 days
Avg. Residents per Day
64
Finance
Home Revenue
$10,472,263.00
Payroll Costs
$4,977,975.00
Profit
$-2,850,746.00
Total Home Costs
$10,796,286.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
47.5%
House Specifics:
CCN
675025
Owner Name
HAZBOUN, RAMSEY
Rural vs. Urban
Urban
County
El Paso
Type of Control
Governmental — City
Operations
Total Admissions
295
Total Discharges
316
% Medicaid Admissions
32%
% Medicare Admissions
22%
% Private Pay Admissions
46%
% Medicaid Discharges
34%
% Medicare Discharges
17%
% Private Pay Discharges
48%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
2 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
3 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
1 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
2 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
3.30 hrs
Number of Fines
2
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
10362
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
1411
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
20382
Bed community size
76-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
10 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 20 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
LICENSED
Facility Type
TYPE B

Additional licensing details

County: EL PASO

Ownership & operating entity

White Acres Continuous Care Retirement Community is legally operated by WHITE ACRES ASSISTED LIVING LLC.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Veronica Walters, Administrator

Care Services

Alzheimer's Certification

What does this home offer?

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Minimum Age: 55 Years Old

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Housing Options: 1 Bed / 2 Bed

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Building Type: Single-story

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Dining Services

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Transportation Services

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Housekeeping Services

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Social and Recreational Activities

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Exercise Programs

Types of Care at White Acres Continuous Care Retirement Community

Independent Living Assisted Living Memory Care

Inspection History

In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.

1 visit/inspection

Results

1 with citations

0 without citations

1 citation

0 health citations 1 life safety citation 0 infection control citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Texas average: 6 citations

Texas average: 6 life safety citations

0 enforcement actions

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

Texas average: 1 enforcement action

Inspection Report Summary for White Acres Continuous Care Retirement Community

White Acres Assisted Living LLC underwent a comprehensive inspection on November 07, 2023, resulting in one violation of state standards. The single deficiency cited was related to the facility's failure to inspect, test, and maintain fire sprinkler system components, which falls under both Health Code and Life Safety Code requirements. This issue was identified during an earlier inspection on September 26, 2023, and corrected by October 9, 2023. Notably, no other state standard violations were cited during the most recent inspection. As a result of this single deficiency, no enforcement actions were taken against White Acres Assisted Living LLC.

Places of interest near White Acres Continuous Care Retirement Community

Address 9.3 miles from city center

Address 7304 Good Samaritan Ct, El Paso, TX 79912

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Comparison Chart

The information below is reported by the Texas Health and Human Services Commission.
Compare Assisted Living around El Paso
Simpatico
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

El Paso
129
Yes
A+
56
1 Bed / 2 Bed
The Bartlett Skilled Nursing and Rehabilitation Facility
AL

For seniors needing help with daily tasks but not full-time nursing.

SNF

24/7 care needed

El Paso
58
No
A+
52
1 Bed / 2 Bed
White Acres Continuous Care Retirement Community
AL

For seniors needing help with daily tasks but not full-time nursing.

El Paso
74
No
A+
20
1 Bed / 2 Bed
Harmony Sun City Care
AL

For seniors needing help with daily tasks but not full-time nursing.

El Paso
16
No
A+
14
1 Bed / 2 Bed
Casa De Bellamie
AL

For seniors needing help with daily tasks but not full-time nursing.

El Paso
-
No
A+
33
1 Bed / 2 Bed

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

93
Total Staff
81
Employees
12
Contractors
28,668
Total Hours (Quarter)
41
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse137.7 No
Licensed Practical Nurse168.6 No
Certified Nursing Assistant297.5 No
Staff by Category
Administration
1 staff
8.3hs shift avg
Nursing Staff
65 staff
7.8hs shift avg
Physicians & Practitioners
3 staff
8.2hs shift avg
Therapy Services
16 staff
7.1hs shift avg
Activities & Recreation
3 staff
6.8hs shift avg
Social Services
2 staff
5.6hs shift avg
Dietary Services
2 staff
8.8hs shift avg
Other Services
1 staff
8.2hs shift avg
Contractor Analysis
8.5%
of total hours from contractors
2,428 contractor hours this quarter
Physical Therapy Assistant: 1 Therapeutic Recreation Specialist: 3 Qualified Social Worker: 2 Respiratory Therapy Technician: 2 Physical Therapy Aide: 3 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant2902910,39991100%7.5
Licensed Practical Nurse160164,49891100%8.6
Physical Therapist7072,77791100%7.7
Registered Nurse130132,2368998%7.7
Medication Aide/Technician6061,3488897%8.2
Occupational Therapy Aide2021,0557077%8
Clinical Nurse Specialist2029698189%8
Physical Therapy Aide0339207380%7.2
Other Dietary Services Staff1016516167%10.7
Nurse Practitioner1016327481%8.5
Mental Health Service Worker1015346571%8.2
Administrator1015296470%8.3
Dietitian1014726774%7
Respiratory Therapy Technician0224647380%6.4
Therapeutic Recreation Specialist0334426470%6.8
Qualified Social Worker0224276369%5.6
Physical Therapy Assistant0111525965%2.6
RN Director of Nursing1011432325%6.2
Occupational Therapy Assistant0112367%3.8

Health Inspection History

Source: CMS Health Citations (Jul 2022 – Nov 2025)

10
Inspections
29
Total Citations
0
Critical (J-L)
1
Serious (G-I)
2.9
Citations/Inspection
Nov 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
28
Serious (G-I)
1
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
8
28% of total
Resident Rights
5
17% of total
Pharmacy Services
2
7% of total
Infection Control
1
3% of total
Administration
1
3% of total
Abuse, Neglect & Exploitation
1
3% of total
Citation Sources
Standard Inspections 15
Complaint Investigations 15
State Comparison (TX)
Avg Citations (State)
25.9
This Facility: 29
Avg Critical (State)
2
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Nov 14, 2025 E Resident RightsF0628 Open
Aug 18, 2025 D Quality of CareF0677 Corrected
Aug 18, 2025 D Quality of CareF0689 Corrected
Aug 18, 2025 D Care PlanningF0657 Corrected
Mar 13, 2025 E Care PlanningF0641 Corrected
Jan 08, 2025 D Resident RightsF0585 Corrected
Oct 16, 2024 E Abuse/NeglectF0943 Corrected
Oct 16, 2024 E AdministrationF0941 Corrected
Oct 16, 2024 F NutritionF0812 Corrected
Oct 16, 2024 E PharmacyF0755 Corrected
Oct 16, 2024 D Care PlanningF0842 Corrected
Sep 27, 2024 D Quality of CareF0693 Corrected
Sep 27, 2024 D Care PlanningF0842 Corrected
Mar 15, 2024 D Quality of CareF0695 Corrected
Mar 15, 2024 D Care PlanningF0644 Corrected
Mar 15, 2024 D Care PlanningF0656 Corrected
Mar 15, 2024 D Resident RightsF0550 Corrected
Mar 15, 2024 D Resident RightsF0558 Corrected
Aug 24, 2023 E Infection ControlF0880 Corrected
Aug 24, 2023 F NutritionF0812 Corrected
Aug 24, 2023 E NutritionF0814 Corrected
Aug 24, 2023 D PharmacyF0760 Corrected
Aug 24, 2023 D Quality of CareF0677 Corrected
Aug 24, 2023 D Quality of CareF0694 Corrected
Aug 24, 2023 E Quality of CareF0695 Corrected
Aug 24, 2023 D Care PlanningF0656 Corrected
Aug 24, 2023 D Resident RightsF0623 Corrected
Dec 13, 2022 G Quality of CareF0689 Corrected
Jul 08, 2022 D NutritionF0810 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Part of: Good Samaritan Society
Resident Census by Payment Source
52 Total Residents
Medicare 6 (11.5%)
Medicaid 23 (44.2%)
Private Pay/Other 23 (44.2%)
Programs & Services
Residents' Group
CCRC
Family Engagement

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