Assisted Living Home

White Acres Continuous Care Retirement Community

Assisted Living Home

White Acres Continuous Care Retirement Community

7304 Good Samaritan Ct, El Paso, TX 79912 View map
Overview of White Acres Continuous Care Retirement Community

Our campus is a Continuing Care Retirement Community (CCRC), offering a full continuum of care in one beautiful and welcoming location—including independent living, assisted living, memory care, skilled nursing, and long-term care. Residents enjoy a vibrant lifestyle with access to engaging activities, games, social events, and restaurant-style dining. Nursing care is available around the clock, with additional services such as on-site physician visits, therapy, and wellness programs. This all-in-one setting allows residents to age in place with confidence, knowing their evolving needs can be met with compassion and consistency—all within the comfort of a single community.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Texas average: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Texas average: 2.9/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Texas average: 2.4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5
Texas average: 4.0/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 18m per day

This home provides 12% less nursing time per resident than the Texas average.

Texas average: 3h 46m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 76

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Texas average
Occupancy rate 84.4%
Residents per day (avg) 64
Occupancy rate
84.4%
Residents per day (avg)
64

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

25% of new residents, usually for short-term rehab.

Typical stay 23 days

Private pay

54% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

22% of new residents, often for long-term daily care.

Typical stay 3 - 4 months

Finances and operations

Voluntary non-profit community
Operated by a church.
Home revenue
$15.4M
Operating deficit
-$1.3M
Voluntary non-profit community Operated by a church.
Home revenue
$15,433,082.00
Operating deficit
$-1,287,639.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.4M
34.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.2M
Total costs $16.6M
Bed community size
76-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
11 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 20 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

License details

Facility type
Type B
Status Licensed
County: EL PASO

Ownership & operating entity

White Acres Continuous Care Retirement Community is legally operated by WHITE ACRES ASSISTED LIVING LLC.

Safety & Compliance

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Veronica Walters, Administrator

Care Services

Alzheimer's Certification
Nursing Services
Respite Care
Memory Care
Independent Living
Licensed Nurses/CNAs
24-Hour Staffing

All Levels of Care

Independent Living
Assisted Living
Memory Care

Additional Policies & Features

Minimum Age: 55

Programs & Activities

Specific Programs
Home, Photo Gallery, Floor Plans, Contact Us, Resources, Apply With Us!

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55 Years Old

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Single-story

Dining services icon
Dining services icon

Dining Services

Transportation services icon
Transportation services icon

Transportation Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Types of Care at White Acres Continuous Care Retirement Community

Independent Living Assisted Living Memory Care

Inspection History

In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.

Results

1 with citations

0 without citations

Texas average: 1 inspection with citations

1 total citation

1 life safety citation

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Texas average: 6 citations

Texas average: 6 life safety citations

0 enforcement actions

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

Texas average: 1 enforcement action

Health Inspection History

Inspections
Total health inspections 10

Texas average 7.4


Last Health inspection on Nov 2025

Total health citations 29
Citations per inspection
2.9

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

14 of 29 citations resulted from standard inspections; 14 of 29 resulted from complaint investigations; and 1 of 29 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Texas average

Texas average: 2


Serious Health citations More info 1
150% worse than Texas average

Texas average: 0.4

0 critical citations More info Texas average: 2

1 serious citation More info Texas average: 0.4

28 moderate citations More info Texas average: 23

0 minor citations More info Texas average: 0.4
Citations history (last 3 years)
Resident Rights moderate citation Nov 14, 2025

Quality of Care moderate citation Aug 18, 2025
Corrected

Quality of Care moderate citation Aug 18, 2025
Corrected

Care Planning moderate citation Aug 18, 2025
Corrected

Compare Assisted Living around El Paso

The information below is reported by the Texas Health and Human Services Commission.
Simpatico
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

El Paso (East El Paso)
129
A+
56
63
SIMPATICO EAST OPERATIONS LLC
2
-
2
1 Bed / 2 Bed
White Acres Continuous Care Retirement Community
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

El Paso (Northwest El Paso)
104
A+
20
10
WHITE ACRES ASSISTED LIVING LLC
1
-
1
1 Bed / 2 Bed
The Bartlett Skilled Nursing and Rehabilitation Facility
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

El Paso (Northwest El Paso)
58
A+
52
28
PENAN RETIREMENT CENTERS LP
3
2
1
1 Bed / 2 Bed
Harmony Sun City Care
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

El Paso
16
A+
14
4
ADAM MC CARE LLC
9
9
-
1 Bed / 2 Bed
Casa De Bellamie
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

El Paso (Mission Valley)
-
A+
33
-
-
-
-
-
1 Bed / 2 Bed

Living Spaces & Floor Plans

White Acres Floor Plans 2025
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Places of interest near White Acres Continuous Care Retirement Community

Address 9.3 miles from city center

Address 7304 Good Samaritan Ct, El Paso, TX 79912

Calculate Travel Distance to White Acres Continuous Care Retirement Community

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

93
Total Staff
81
Employees
12
Contractors
28,668
Total Hours (Quarter)
41
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse137.7 No
Licensed Practical Nurse168.6 No
Certified Nursing Assistant297.5 No
Staff by Category
Administration
1 staff
8.3hs shift avg
Nursing Staff
65 staff
7.8hs shift avg
Physicians & Practitioners
3 staff
8.2hs shift avg
Therapy Services
16 staff
7.1hs shift avg
Activities & Recreation
3 staff
6.8hs shift avg
Social Services
2 staff
5.6hs shift avg
Dietary Services
2 staff
8.8hs shift avg
Other Services
1 staff
8.2hs shift avg
Contractor Analysis
8.5%
of total hours from contractors
2,428 contractor hours this quarter
Physical Therapy Assistant: 1 Therapeutic Recreation Specialist: 3 Qualified Social Worker: 2 Respiratory Therapy Technician: 2 Physical Therapy Aide: 3 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant2902910,39991100%7.5
Licensed Practical Nurse160164,49891100%8.6
Physical Therapist7072,77791100%7.7
Registered Nurse130132,2368998%7.7
Medication Aide/Technician6061,3488897%8.2
Occupational Therapy Aide2021,0557077%8
Clinical Nurse Specialist2029698189%8
Physical Therapy Aide0339207380%7.2
Other Dietary Services Staff1016516167%10.7
Nurse Practitioner1016327481%8.5
Mental Health Service Worker1015346571%8.2
Administrator1015296470%8.3
Dietitian1014726774%7
Respiratory Therapy Technician0224647380%6.4
Therapeutic Recreation Specialist0334426470%6.8
Qualified Social Worker0224276369%5.6
Physical Therapy Assistant0111525965%2.6
RN Director of Nursing1011432325%6.2
Occupational Therapy Assistant0112367%3.8

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
52 residents
Residents by payment source
Medicare
6 residents (11.5%)
Medicaid
23 residents (44.2%)
Private pay or other
23 residents (44.2%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.2
In line with Texas average

Texas average: 8.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 21.8
36% worse than Texas average

Texas average: 16.0

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 18.2%
13% worse than Texas average

Texas average: 16.2%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 14.9%
8% better than Texas average

Texas average: 16.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 32.2%
106% worse than Texas average

Texas average: 15.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.8%
44% better than Texas average

Texas average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.7%
6% worse than Texas average

Texas average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Texas average

Texas average: 0.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 1.4%
60% better than Texas average

Texas average: 3.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Texas average

Texas average: 2.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 11.3%
43% worse than Texas average

Texas average: 7.9%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.4%
In line with Texas average

Texas average: 97.3%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with Texas average

Texas average: 97.9%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.1%
10% better than Texas average

Texas average: 90.4%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.8%
46% better than Texas average

Texas average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 98.5%
12% better than Texas average

Texas average: 88.0%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $4K
94% lower than Texas average

Texas average: $80K

Number of fines 1
60% fewer fines than Texas average

Texas average: 2.5

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Texas average

Texas average: 0.2

Fines amount comparison
Fines amount comparison
This facility $4K
Texas average $80K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Aug 24, 2023
$4K

Last updated: Jan 2026

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