Medium-capacity home · Offers a balance of services and community atmosphere.
Simpatico
Simpatico, located in El Paso, TX, is a senior living community committed to providing quality assisted living services and memory care services to their residents. Their two locations in El Paso; Simpatico Cielo Vista, and Simpatico East, offers a wide array of accommodations from spacious studio-style units to one bedroom apartments featuring kitchenettes, living areas, dining areas, and private baths. Simpatico’s care is deeply rooted in their understanding of the residents’ specific needs, which is why their support follows an approach that focuses on cognitive stimulation, physical engagement, and holistic nurturing.
Their assisted living program provides residents with round the clock supervision and availability of assistance for daily living activities such as bathing and dressing. They also provide assistance with medication reminders and administration while maintaining the residents independence. And to complete their holistic approach, residents are also provided nutritional wellness, intellectual stimulation and lifelong learning, and access to wellness and recreation activities, to boost their overall well being.
Community insights.
About this community
Simpatico is legally operated by Simpatico East Operations LLC.
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Enforcement Actions
Enforcement actions are formal penalties or interventions imposed by Texas regulators when an assisted living residence fails to meet state care, safety, or regulatory standards. They may include stipulations and orders, civil monetary penalties, operational restrictions, or appointment of temporary management.
- January 7, 2024 Administrative Penalty
- September 10, 2025 Administrative Penalty
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Total citations (25% above)
• Health citations (50% above)
• Life safety citations (17% above)
• Inspections with citations (100% above) 0 Better No metrics in this bucket.
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
| 10 | 8 | This facility has 25% more total citations than a typical Texas assisted living residence (10 vs. TX avg 8).↑ 25% worse |
|
Health citations
| 3 | 2 | This facility has 50% more health citations than a typical Texas assisted living residence (3 vs. TX avg 2).↑ 50% worse |
|
Life safety citations
| 7 | 6 | This facility has 17% more life safety citations than a typical Texas assisted living residence (7 vs. TX avg 6).↑ 17% worse |
Inspections
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Inspections with citations
| 2 | 1 | This facility has 100% more inspections with citations than a typical Texas assisted living residence (2 vs. TX avg 1).↑ 100% worse |
What does this home offer?
Pets Allowed
Fitness and Recreation
Places of interest near Simpatico
1991 Saul Kleinfeld Dr, El Paso, TX 79936 — 1.88 miles to nearest hospital (The Hospitals of Providence East Campus)
Calculate Travel Distance to Simpatico
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Compare Assisted Living around El Paso
Info below is compiled from the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Number of years the company has been in operation.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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Citations tied to health-related standards (as categorized by the state). Subset of overall citation activity.
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Citations tied to life safety or environmental standards (as categorized by the state). Often distinct from health-line citations.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Simpatico | AL MC | El Paso (East El Paso) | 129
Facility
129
TX AVG
78
Rank
#132 / 980 | Yes |
56
Facility
56
TX AVG
42
Rank
#364 / 1,345 | - | A+ | Simpatico East Operations LLC | 10
Facility
10
TX AVG
6
Rank
#640 / 839 | 3 | 7 | - |
| Good Samaritan Society – White Acres | AL NH ADC HC HOS IL MC RC | El Paso (Northwest El Paso) | 76
Facility
76
TX AVG
78
Rank
#468 / 980 | No |
20
Facility
20
TX AVG
42
Rank
#1,094 / 1,345 | 43
Facility
43
TX AVG
21
Rank
#98 / 587 | A+ | White Acres Assisted Living LLC | 1
Facility
1
TX AVG
6
Rank
#87 / 839 | - | 4 | - |
| White Acres Continuous Care Retirement Community | AL IL MC | El Paso (Northwest El Paso) | 76
Facility
76
TX AVG
78
Rank
#468 / 980 | No |
20
Facility
20
TX AVG
42
Rank
#1,094 / 1,345 | 43
Facility
43
TX AVG
21
Rank
#98 / 587 | A+ | White Acres Assisted Living LLC | 4
Facility
4
TX AVG
6
Rank
#293 / 839 | - | 4 | 1 Bed / 2 Bed |
| The Bartlett Skilled Nursing and Rehabilitation Facility | AL | El Paso (Northwest El Paso) | 70
Facility
70
TX AVG
78
Rank
#499 / 980 | No |
52
Facility
52
TX AVG
42
Rank
#454 / 1,345 | 29
Facility
29
TX AVG
21
Rank
#132 / 587 | A- | Penan Retirement Centers LP | 3
Facility
3
TX AVG
6
Rank
#220 / 839 | 2 | 1 | - |
| Serenity House Assisted Living | AL RC | El Paso (Sunrise Acres) | 16
Facility
16
TX AVG
78
Rank
#788 / 980 | No |
49
Facility
49
TX AVG
42
Rank
#540 / 1,345 | 17
Facility
17
TX AVG
21
Rank
#260 / 587 | A+ | Ep Noble Care LLC | 7
Facility
7
TX AVG
6
Rank
#498 / 839 | 2 | 5 | Private Rooms |
Financial Assistance for
Assisted Living in Texas
Simpatico is located in El Paso, Texas.
Here are the financial assistance programs available to residents in Texas.
Frequently Asked Questions about Simpatico
What neighborhood is Simpatico in?
Simpatico is in the East El Paso neighborhood of El Paso.
Who is the owner of Simpatico?
Simpatico is legally operated by Simpatico East Operations LLC.
Is Simpatico in a walkable area?
Simpatico has a walk score of 56. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Are pets allowed at Simpatico?
Yes, Simpatico allows residents to bring their pets.
How many beds does Simpatico have?
Simpatico has 129 beds.
Has Simpatico had any citations?
Simpatico has had 10 reported citations since 2026 according to records from Texas Health and Human Services (HHSC).
Are there photos of Simpatico?
Yes — there are 6 photos of Simpatico in the photo gallery on this page.
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