Simpatico
Assisted Living & Memory Care · El Paso, TX
Simpatico
Assisted Living & Memory Care · El Paso, TX
Overview of Simpatico
Simpatico, located in El Paso, TX, is a senior living community committed to providing quality assisted living services and memory care services to their residents. Their two locations in El Paso; Simpatico Cielo Vista, and Simpatico East, offers a wide array of accommodations from spacious studio-style units to one bedroom apartments featuring kitchenettes, living areas, dining areas, and private baths. Simpatico’s care is deeply rooted in their understanding of the residents’ specific needs, which is why their support follows an approach that focuses on cognitive stimulation, physical engagement, and holistic nurturing.
Their assisted living program provides residents with round the clock supervision and availability of assistance for daily living activities such as bathing and dressing. They also provide assistance with medication reminders and administration while maintaining the residents independence. And to complete their holistic approach, residents are also provided nutritional wellness, intellectual stimulation and lifelong learning, and access to wellness and recreation activities, to boost their overall well being.
129-bed community Rank #140 / 972Bed count — State benchmarkedThis home is ranked 140th out of 972 homes in Texas for bed count. Shows this facility's certified or reported bed count compared to other Texas facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 56 / 100 Rank #365 / 1389Walk Score — State benchmarkedThis home is ranked 365th out of 1389 homes in Texas for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Texas facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeType B
StatusEnforcement Action Pend
CountyEl Paso
Simpatico is legally operated by Simpatico East Operations LLC.
Staffing
Key information about the people who lead and staff this community.
ContactJustin Garbers, Director of Operations (per BBB, record updated Jul 2026)
Alzheimer's Certification
Activities
Wellness Program
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Since 2024 · 2 years of data
2 enforcement actions
2 citations
1 inspection
Enforcement Actions
Enforcement actions are formal penalties or interventions imposed by Texas regulators when an assisted living residence fails to meet state care, safety, or regulatory standards. They may include stipulations and orders, civil monetary penalties, operational restrictions, or appointment of temporary management.
Since 2024
2
enforcement actions
- January 7, 2024 Administrative Penalty
- September 10, 2025 Administrative Penalty
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. Texas state average
Overall vs. TX average
0 Worse
No metrics in this bucket.
1 At Avg
Metrics at Texas average:
• Inspections with citations (at TX avg) 2 Better Metrics better than Texas average:
• Total citations (67% below)
• Life safety citations (67% below)
• Inspections with citations (at TX avg) 2 Better Metrics better than Texas average:
• Total citations (67% below)
• Life safety citations (67% below)
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 2 | 6 | This facility has 67% fewer total citations than a typical Texas assisted living residence (2 vs. TX avg 6).↓ 67% better |
|
Life safety citations
Citations related to building safety — fire prevention, emergency egress, and similar.
| 2 | 6 | This facility has 67% fewer life safety citations than a typical Texas assisted living residence (2 vs. TX avg 6).↓ 67% better |
Inspections
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 1 | 1 | This facility has inspections with citations in line with the Texas average (1 vs. TX avg 1).— At avg |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- July 15, 2024 inspection found four deficiencies, including medication administration errors and failure to prevent resident abuse, resulting in administrative penalties.
- Life safety code violations involved smoke detector sensitivity checks and missing annual fire marshal inspection documentation.
- No health code violations were cited during the July 15, 2024 inspection.
What does this home offer?
Pets Allowed
Fitness and Recreation
Places of interest near Simpatico
1991 Saul Kleinfeld Dr, El Paso, TX 79936 — 1.88 miles to nearest hospital (The Hospitals of Providence East Campus)
Calculate Travel Distance to Simpatico
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Compare Assisted Living around El Paso
Info below is compiled from the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Simpatico | AL MC | El Paso (East El Paso) | 129
Facility
129
TX AVG
79
Rank
#140 / 972 | Yes |
56
Facility
56
TX AVG
41
Rank
#365 / 1389 | - | A+ | Simpatico East Operations LLC | 2
Facility
2
TX AVG
6
Rank
#246 / 823 | - | 2 | - |
| Simpatico Cielo Vista | AL MC | El Paso (East El Paso) | 114
Facility
114
TX AVG
79
Rank
#283 / 972 | Yes |
64
Facility
64
TX AVG
41
Rank
#209 / 1389 | - | A+ | Simpatico Cielo Vista Operations LLC | 5
Facility
5
TX AVG
6
Rank
#464 / 823 | - | 5 | Studio / Suite |
| The Legacy at Cimarron | AL MC RC | El Paso (Northwest El Paso) | 110
Facility
110
TX AVG
79
Rank
#298 / 972 | Yes |
14
Facility
14
TX AVG
41
Rank
#1178 / 1389 | 9
Facility
9
TX AVG
21
Rank
#431 / 585 | A+ | Lac Tenant LLC | 2
Facility
2
TX AVG
6
Rank
#246 / 823 | 1 | 1 | Studio / 1 Bed |
| The MonteVista at Coronado Senior Living | AL NH IL MC | El Paso (Northwest El Paso) | 76
Facility
76
TX AVG
79
Rank
#475 / 972 | No |
2
Facility
2
TX AVG
41
Rank
#1334 / 1389 | 1
Facility
1
TX AVG
21
Rank
#577 / 585 | A+ | Snh Longhorn Tenant LLC | 0
Facility
0
TX AVG
6
Rank
#1 / 823 | - | - | Studio / 1 Bed / 2 Bed |
| White Acres Continuous Care Retirement Community | AL IL MC | El Paso (Northwest El Paso) | 76
Facility
76
TX AVG
79
Rank
#475 / 972 | No |
20
Facility
20
TX AVG
41
Rank
#1092 / 1389 | 43
Facility
43
TX AVG
21
Rank
#95 / 585 | A+ | White Acres Assisted Living LLC | 1
Facility
1
TX AVG
6
Rank
#152 / 823 | - | 1 | 1 Bed / 2 Bed |
Financial Assistance for
Assisted Living in Texas
Simpatico is located in El Paso, Texas.
Here are the financial assistance programs available to residents in Texas.
Frequently Asked Questions about Simpatico
What neighborhood is Simpatico in?
Simpatico is in the East El Paso neighborhood of El Paso.
Who is the owner of Simpatico?
Simpatico is legally operated by Simpatico East Operations LLC.
Is Simpatico in a walkable area?
Simpatico has a walk score of 56. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Are pets allowed at Simpatico?
Yes, Simpatico allows residents to bring their pets.
How many beds does Simpatico have?
Simpatico has 129 beds.
Has Simpatico had any citations?
Simpatico has had 2 reported citations since 2024 according to records from Texas Health and Human Services (HHSC).
Are there photos of Simpatico?
Yes — there are 6 photos of Simpatico in the photo gallery on this page.
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