Simpatico Cielo Vista
Assisted Living & Memory Care · El Paso, TX

Simpatico Cielo Vista

Assisted Living & Memory Care · El Paso, TX

Overview of Simpatico Cielo Vista

Simpatico Cielo Vista, located in El Paso, Texas, is committed to the well-being and dignity of memory care and assisted living residents. The Simpatico Way is a holistic approach, integrating cognitive stimulation, physical engagement, and social connectivity within a nurturing environment. Embracing intergenerational relationships, Simpatico empowers staff and families to contribute actively, creating an uplifting atmosphere. The community prioritizes individual needs to preserve residents’ dignity and individuality.

In Simpatico’s Memory Care program, each resident receives personalized attention through a Person-Centered model. Tailored Resident Plans support individual interests and abilities, incorporating activities like fitness classes, musical entertainment, creative art expression, and community trips. Simpatico’s home-style setting enhances each resident’s life experience, focusing on cognitive and sensory stimulation, physical engagement, and fostering social interactions. Activities range from reminiscence therapy and sensory-rich experiences to physical exercises, social discussions, and intergenerational activities, ensuring a comprehensive approach to residents’ well-being. 

(915) 772-4036
Bed community size
114-bed community Rank #291 / 988Bed count — State benchmarkedThis home is ranked 291st out of 988 homes in Texas. Shows this facility's certified or reported bed count compared to other Texas facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 64 / 100 Rank #209 / 1391Walk Score — State benchmarkedThis home is ranked 209th out of 1391 homes in Texas. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Texas facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Details

Facility TypeType B
StatusEnforcement Action Pend
CountyEl Paso

Ownership & Operating Entity

Simpatico Cielo Vista is legally operated by Simpatico Cielo Vista Operations Llc.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactJustin Garbers, Director of Operations

Memory & Specialized Care

1 service
Alzheimer's Certification

Contact Simpatico Cielo Vista

Inspection History

In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.

Since 2024 · 2 years of data 1 enforcement action 5 citations 1 inspection

Enforcement Actions Info Enforcement actions are formal penalties or interventions imposed by Texas regulators when an assisted living residence fails to meet state care, safety, or regulatory standards. They may include stipulations and orders, civil monetary penalties, operational restrictions, or appointment of temporary management.

Since 2024
1 enforcement action
  • June 10, 2025 Administrative Penalty

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. Texas state average
Overall vs. TX average 0 Worse No metrics in this bucket. 1 At Avg Metrics at Texas average:
• Inspections with citations (at TX avg)
3 Better Metrics better than Texas average:
• Total citations (17% below)
• Life safety citations (17% below)
• Citations per year (17% below)
Latest Inspection July 10, 2024 Other An inspection that falls outside standard annual surveys and formal complaint investigations. May include administrative compliance checks, documentation reviews, focused surveys on specific concerns, or revisit surveys to verify prior corrections.

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityTX Averagevs. TX Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 56 This facility has 17% fewer total citations than a typical Texas assisted living residence (5 vs. TX avg 6).↓ 17% better
Life safety citations Info Violations related to building safety — fire prevention, emergency egress, and similar. 56 This facility has 17% fewer life safety citations than a typical Texas assisted living residence (5 vs. TX avg 6).↓ 17% better
Citations per year Info Average citations per year since 2024. 2.53 This facility has 17% fewer citations per year than a typical Texas assisted living residence (2.5 vs. TX avg 3).↓ 17% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityTX Averagevs. TX Avg
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 11 This facility has inspections with citations in line with the Texas average (1 vs. TX avg 1).— At avg

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • July 10, 2024 inspection cited 5 deficiencies including failure to maintain sprinkler systems, fire marshal inspections, and safe oxygen storage.
  • Facility previously faced enforcement action for failure to protect residents from abuse, neglect, and exploitation.
  • Prior life safety code violations were corrected, but recent findings show ongoing fire safety and resident protection issues.

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / Suite

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for Simpatico Cielo Vista

Simpatico Cielo Vista Senior Living Layout2
Simpatico Cielo Vista Senior Living Layout3
Simpatico Cielo Vista Senior Living Layout1

Places of interest near Simpatico Cielo Vista

Address 7.0 miles from city center Info Estimated distance in miles from El Paso's city center to Simpatico Cielo Vista's address, calculated via Google Maps. — 0.24 miles to nearest hospital (El Paso Vet Center)

Calculate Travel Distance to Simpatico Cielo Vista

Add your location

Address

Financial Assistance for
Assisted Living in Texas

Simpatico Cielo Vista is located in El Paso, Texas.
Here are the financial assistance programs available to residents in Texas.

Get Financial aid guidance

Community Care for the Aged and Disabled (CCAD)

TX Medicaid CCAD

Age 65+ or disabled
General Texas resident, Medicaid-eligible, care need (not always nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TX

Large state; rural access challenges.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home aides

Texas Community Care Services

TX CCS

Age 60+
General Texas resident, at risk of decline.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TX

Limited funding; high demand in urban areas.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Area Agency on Aging (AAA) Services

Texas AAA Services

Age 60+
General TX resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TX

28 AAAs; includes Meals on Wheels in some areas.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Age 65+ or disabled
General TX resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TX

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed.
TX

High rural demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TX resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
TX

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Age 65+
General TX resident, homeowner (homestead).
Income Limits (2025) None; tax-based eligibility.
Asset Limits Not assessed.
TX

$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.

Benefits
Tax exemption or freeze (~$500-$1,000/year savings)

Senior Farmers’ Market Nutrition Program (SFMNP)

Texas SFMNP

Age 60+
General TX resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
TX

Vouchers (~$50/season); serves ~20,000 via 28 AAAs.

Benefits
Vouchers (~$50/season) for produce at farmers’ markets

Compare Assisted Living around El Paso

The information below is reported by the Texas Health and Human Services Commission.

Simpatico Cielo Vista
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

El Paso (East El Paso)
114
Facility 114
TX AVG 80
Rank #291 / 988
No
64
Facility 64
TX AVG 41
Rank #209 / 1391
-A+Simpatico Cielo Vista Operations LLC
5
Facility 5
TX AVG 6
Rank #470 / 834
-5Studio / Suite
The Legacy at Cimarron
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

El Paso (Northwest El Paso)
110
Facility 110
TX AVG 80
Rank #307 / 988
No
14
Facility 14
TX AVG 41
Rank #1180 / 1391
9
Facility 9
TX AVG 22
Rank #445 / 583
A+Lac Tenant LLC
2
Facility 2
TX AVG 6
Rank #244 / 834
11Studio / 1 Bed
The MonteVista at Coronado Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

El Paso (Northwest El Paso)
76
Facility 76
TX AVG 80
Rank #487 / 988
No
2
Facility 2
TX AVG 41
Rank #1336 / 1391
29
Facility 29
TX AVG 22
Rank #150 / 583
A+Snh Longhorn Tenant LLC
0
Facility 0
TX AVG 6
Rank #1 / 834
--Studio / Suite
White Acres Continuous Care Retirement Community
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

El Paso (Northwest El Paso)
76
Facility 76
TX AVG 80
Rank #487 / 988
No
20
Facility 20
TX AVG 41
Rank #1094 / 1391
43
Facility 43
TX AVG 22
Rank #112 / 583
A+White Acres Assisted Living LLC
1
Facility 1
TX AVG 6
Rank #150 / 834
-1Studio / Suite
Serenity House Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

El Paso (Sunrise Acres)
16
Facility 16
TX AVG 80
Rank #809 / 988
No
49
Facility 49
TX AVG 41
Rank #543 / 1391
17
Facility 17
TX AVG 22
Rank #283 / 583
A+Ep Noble Care LLC
2
Facility 2
TX AVG 6
Rank #244 / 834
11Studio / Suite

Frequently Asked Questions about Simpatico Cielo Vista

What neighborhood is Simpatico Cielo Vista in?

Simpatico Cielo Vista is in the East El Paso neighborhood of El Paso.

Who is the owner of Simpatico Cielo Vista?

The legal owner and operator of Simpatico Cielo Vista is Simpatico Cielo Vista Operations Llc.

Is Simpatico Cielo Vista in a walkable area?

Simpatico Cielo Vista has a walk score of 64. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

How many beds does Simpatico Cielo Vista have?

Simpatico Cielo Vista has 114 beds.

Has Simpatico Cielo Vista had any recent deficiencies or citations?

Simpatico Cielo Vista has had 5 recently reported deficiencies.

Are there photos of Simpatico Cielo Vista?

Yes — there are 4 photos of Simpatico Cielo Vista in the photo gallery on this page.

What is the phone number of Simpatico Cielo Vista?

(915) 772-4036 will put you in contact with the team at Simpatico Cielo Vista.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Explore Open Rooms
1 Contact details
2 What type of senior care service are you looking for?
3 What budget do you have in mind for senior care?
4 How soon do you need to find care?
5 Additional details

Thank you for your interest!

Our team will be in touch shortly to help with next steps.