Hearth at Greenpoint
Independent Living & Assisted Living · Onondaga County, NY
Hearth at Greenpoint
Independent Living & Assisted Living · Onondaga County, NY
Spend a blissful retirement at Hearth at Greenpoint, a blissful community in Liverpool, NY, offering independent living and assisted living. The community features specially designed and spacious accommodations, ensuring residents’ comfort and safety. Residents also enjoy a worry-free lifestyle with a kind and highly skilled team helping with their daily living activities and household responsibilities.
With a thoughtfully curated calendar of engaging activities and enriching programs, residents make new friends and have fun. Delicious and healthy dining options are served to satisfy residents’ nutritional needs and preferences. Medication management, care coordination, and transportation to medical appointments are provided for residents’ convenience. Residents are guaranteed the finest retirement experiences with the community’s top-notch services and welcoming setting.
139-bed community Rank #372 / 748Bed count — State benchmarkedThis home is ranked 372nd out of 748 homes in New York. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 28 / 100 Rank #982 / 1173Walk Score — State benchmarkedThis home is ranked 982nd out of 1173 homes in New York. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New York facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeEnriched Housing Program
CountyOnondaga
Hearth at Greenpoint is legally operated by Hearth Management, L.L.C..
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2021 · 5 years of data
1 enforcement action
6 violations
24 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.
11 points below the New York average for assisted living residences (83/100)
Rank #291 / 344 in New York Inspection Score — State benchmarked This home is ranked 291st out of 344 homes in New York. Shows this facility's inspection score compared to the New York average among 344 comparable communities in the ranking pool. Inspection score: 72 out of 100. Letter grade C-. 11 points below the New York average for assisted living residences (83/100)
Enforcement Actions
Enforcement actions are formal penalties or interventions imposed by New York regulators when an assisted living residence fails to meet state care, safety, or regulatory standards. They may include stipulations and orders, civil monetary penalties, operational restrictions, or appointment of temporary management.
Since 2021
1
enforcement action
This facility has 1 enforcement action. 77% of New York assisted living residences have zero, and the statewide average is 0.6.
- September 21, 2021 #ACF-21-080
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. New York state average
Overall vs. NY average
3 Worse
Metrics worse than New York average:
• Total inspections (167% above)
• Inspections with violations (25% above)
• Complaint visits (233% above) 4 Better Metrics better than New York average:
• Total violations (59% below)
• Violations per year (58% below)
• Violations per inspection (81% below)
• Inspection violation rate (52% below)
• Total inspections (167% above)
• Inspections with violations (25% above)
• Complaint visits (233% above) 4 Better Metrics better than New York average:
• Total violations (59% below)
• Violations per year (58% below)
• Violations per inspection (81% below)
• Inspection violation rate (52% below)
Latest Inspection
July 1, 2025
Relicensure
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 24 | 9 | This facility has 167% more total inspections than a typical New York assisted living residence (24 vs. NY avg 9).↑ 167% worse |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 5 | 4 | This facility has 25% more inspections with violations than a typical New York assisted living residence (5 vs. NY avg 4).↑ 25% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 21% | 44% | This facility has 23 percentage points lower inspection violation rate than a typical New York assisted living residence (21% vs. NY avg 44%).↓ 23% better Rank #109 / 318 Inspection violation rate — State benchmarked This home is ranked 109th out of 318 homes in New York. Shows this facility's % of inspections with violations compared to the New York average among 318 comparable communities in the ranking pool. |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 20 | 6 | This facility has 233% more complaint visits than a typical New York assisted living residence (20 vs. NY avg 6).↑ 233% worse Rank #310 / 318 Complaint visits — State benchmarked This home is ranked 310th out of 318 homes in New York. Shows this facility's complaint-related visits compared to the New York average among 318 comparable communities in the ranking pool. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 6 | 14.5 | This facility has 59% fewer total violations than a typical New York assisted living residence (6 vs. NY avg 14.5).↓ 59% better Rank #195 / 318 Total violations — State benchmarked This home is ranked 195th out of 318 homes in New York. Shows this facility's violations compared to the New York average among 318 comparable communities in the ranking pool. |
|
Violations per year
Average violations per year since 2023.
| 2 | 4.8 | This facility has 58% fewer violations per year than a typical New York assisted living residence (2 vs. NY avg 4.8).↓ 58% better |
|
Violations per inspection
Average violations per inspection.
| 0.3 | 1.6 | This facility has 81% fewer violations per inspection than a typical New York assisted living residence (0.3 vs. NY avg 1.6).↓ 81% better Rank #115 / 318 Violations per inspection — State benchmarked This home is ranked 115th out of 318 homes in New York. Shows this facility's violations per inspection compared to the New York average among 318 comparable communities in the ranking pool. |
Violation breakdown
Per-category split of the 6 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
Per-category split of the 6 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
1
Environmental Standards
NY avg: 1.7
4
Resident Services
NY avg: 2.9
1
Retention and Standards
NY avg: 0.8
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- July 1, 2025 relicensure and complaint investigations found no violations or deficiencies.
- Recent deficiencies focused on resident services, mainly medication assistance and supervision, with one environmental standards issue reported in January 2025.
- The facility had repeated violations from July 2023 through February 2025, totaling seven deficiencies related to resident services and admission standards.
Lawsuit overview for Hearth at Greenpoint
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Total Cases
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Active Cases
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Closed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
Since
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2011
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2011
Most Recent
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2011
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2011What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Beauty Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Places of interest near Hearth at Greenpoint
1.9 miles from city center
Estimated distance in miles from Liverpool's city center to Hearth at Greenpoint's address, calculated via Google Maps.
Calculate Travel Distance to Hearth at Greenpoint
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Compare Independent Living around Onondaga County
| Hearth at Greenpoint |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Liverpool (Galeville) | 139
Facility
139
NY AVG
160
Rank
#372 / 748 | Yes |
28
Facility
28
NY AVG
63
Rank
#982 / 1173 | Hearth Management, L.l.c. | 72
Facility
72
NY AVG
83
Rank
#291 / 344 | 24 | 20.8%
Facility
20.8%
NY AVG
44.4%
Rank
#109 / 318 | 20
Facility
20
NY AVG
6
Rank
#310 / 318 | 6
Facility
6
NY AVG
14.5
Rank
#195 / 318 | 0.3
Facility
0.3
NY AVG
1.6
Rank
#115 / 318 | Studio / 1 Bed / 2 Bed |
| Park Terrace at Radisson |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Baldwinsville (Radisson) | 65
Facility
65
NY AVG
160
Rank
#636 / 748 | No |
4
Facility
4
NY AVG
63
Rank
#1129 / 1173 | Park Terrace Operating, LLC | 65
Facility
65
NY AVG
83
Rank
#324 / 344 | 17 | 70.6%
Facility
70.6%
NY AVG
44.4%
Rank
#249 / 318 | 6
Facility
6
NY AVG
6
Rank
#212 / 318 | 35
Facility
35
NY AVG
14.5
Rank
#307 / 318 | 2.1
Facility
2.1
NY AVG
1.6
Rank
#280 / 318 | Private / Companion / Studio / 1 Bed Rooms |
| Red Mill Manor |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Baldwinsville (Syracuse Street) | 32
Facility
32
NY AVG
160
Rank
#730 / 748 | Yes |
73
Facility
73
NY AVG
63
Rank
#564 / 1173 | - | - | - | - | - | - | - | Studio / 1 Bed / 2 Bed |
| Park Terrace at Radisson |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Baldwinsville (Radisson) | - | Yes |
1
Facility
1
NY AVG
63
Rank
#1153 / 1173 | - | - | - | - | - | - | - | Studio / 1 Bed / 2 Bed |
Frequently Asked Questions about Hearth at Greenpoint
What neighborhood is Hearth at Greenpoint in?
Hearth at Greenpoint is in the Galeville neighborhood of Liverpool.
Who is the owner of Hearth at Greenpoint?
The legal owner and operator of Hearth at Greenpoint is Hearth Management, L.L.C..
Is Hearth at Greenpoint in a walkable area?
Hearth at Greenpoint has a walk score of 28. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
How many beds does Hearth at Greenpoint have?
Hearth at Greenpoint has 139 beds.
Are there photos of Hearth at Greenpoint?
Yes — there are 6 photos of Hearth at Greenpoint in the photo gallery on this page.
What is the address of Hearth at Greenpoint?
Hearth at Greenpoint is located at 150 Old Liverpool Rd, Liverpool, NY 13088.
What is the phone number of Hearth at Greenpoint?
(315) 453-7911 will put you in contact with the team at Hearth at Greenpoint.
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