Hearth at Greenpoint
Assisted Living & Independent Living · Liverpool, NY
Hearth at Greenpoint
Assisted Living & Independent Living · Liverpool, NY
Spend a blissful retirement at Hearth at Greenpoint, a blissful community in Liverpool, NY, offering independent living and assisted living. The community features specially designed and spacious accommodations, ensuring residents’ comfort and safety. Residents also enjoy a worry-free lifestyle with a kind and highly skilled team helping with their daily living activities and household responsibilities.
With a thoughtfully curated calendar of engaging activities and enriching programs, residents make new friends and have fun. Delicious and healthy dining options are served to satisfy residents’ nutritional needs and preferences. Medication management, care coordination, and transportation to medical appointments are provided for residents’ convenience. Residents are guaranteed the finest retirement experiences with the community’s top-notch services and welcoming setting.
139-bed community Rank #367 / 737Bed count — State benchmarkedThis home is ranked 367th out of 737 homes in New York for bed count. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 28 / 100 Rank #979 / 1149Walk Score — State benchmarkedThis home is ranked 979th out of 1149 homes in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New York facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeEnriched Housing Program
CountyOnondaga
Hearth at Greenpoint is legally operated by Hearth Management, L.L.C.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2021 · 5 years of data
1 enforcement action
6 violations
20 complaints
27 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
4 points below the New York average for assisted living residences (83/100)
Rank #422 / 616 in New York Inspection Score — State benchmarked This home is ranked 422nd out of 616 homes in New York for inspection score. Shows this facility's inspection score compared to the New York average among 616 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 79 out of 100. Letter grade C+. 4 points below the New York average for assisted living residences (83/100)
Enforcement Actions
Enforcement actions are formal penalties or interventions imposed by New York regulators when an assisted living residence fails to meet state care, safety, or regulatory standards. They may include stipulations and orders, civil monetary penalties, operational restrictions, or appointment of temporary management.
Since 2021
1
enforcement action
This facility has 1 enforcement action. 77% of New York assisted living residences have zero, and the statewide average is 0.6.
- September 21, 2021 #ACF-21-080
Inspection Scorecard
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2026 vs. New York state average
Overall vs. NY average
1 Worse
Metrics worse than New York average:
• Inspections with violations (25% above) 5 Better Metrics better than New York average:
• Total violations (59% below)
• Violations per inspection (88% below)
• Inspection violation rate (57% below)
• Total complaints (75% below)
• Complaints per year (75% below)
• Inspections with violations (25% above) 5 Better Metrics better than New York average:
• Total violations (59% below)
• Violations per inspection (88% below)
• Inspection violation rate (57% below)
• Total complaints (75% below)
• Complaints per year (75% below)
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 27 | 9 | This facility has had 200% more total inspections than the New York average (27 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 200% more |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 5 | 4 | This facility has 25% more inspections with violations than a typical New York assisted living residence (5 vs. NY avg 4).↑ 25% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 19% | 44% | This facility has 25 percentage points lower inspection violation rate than a typical New York assisted living residence (19% vs. NY avg 44%).↓ 25% better Rank #49 / 316 Inspection violation rate — State benchmarked This home is ranked 49th out of 316 homes in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among 316 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 20 | 6 | This facility has had 233% more complaint visits than the New York average (20 vs. NY avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↑ 233% more Rank #308 / 316 Complaint visits — State benchmarked This home is ranked 308th out of 316 homes in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 316 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 6 | 14.5 | This facility has 59% fewer total violations than a typical New York assisted living residence (6 vs. NY avg 14.5).↓ 59% better Rank #135 / 316 Total violations — State benchmarked This home is ranked 135th out of 316 homes in New York for violations. Shows this facility's violations compared to the New York average among 316 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
|
Violations per inspection
Average violations per inspection.
| 0.2 | 1.6 | This facility has 88% fewer violations per inspection than a typical New York assisted living residence (0.2 vs. NY avg 1.6).↓ 88% better Rank #34 / 316 Violations per inspection — State benchmarked This home is ranked 34th out of 316 homes in New York for violations per inspection. Shows this facility's violations per inspection compared to the New York average among 316 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
Violation breakdown
Per-category split of the 6 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
Per-category split of the 6 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
1
Environmental Standards
NY avg: 1.7
4
Resident Services
NY avg: 2.9
1
Retention and Standards
NY avg: 0.8
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 20 | 79 | This facility has 75% fewer total complaints than a typical New York assisted living residence (20 vs. NY avg 79).↓ 75% better |
|
Complaints per year
Average complaints per year since 2026.
| 20 | 79 | This facility has 75% fewer complaints per year than a typical New York assisted living residence (20 vs. NY avg 79).↓ 75% better |
Lawsuit overview for Hearth at Greenpoint
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Total Cases
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Active Cases
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Closed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
Since
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2011
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2011
Most Recent
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2011
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2011What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Beauty Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Places of interest near Hearth at Greenpoint
1.9 miles from city center
Estimated distance in miles from Liverpool's city center to Hearth at Greenpoint's address, calculated via Google Maps.
Calculate Travel Distance to Hearth at Greenpoint
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Compare Assisted Living around Onondaga County
Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Hearth at Greenpoint | AL IL | Liverpool (Galeville) | 139
Facility
139
NY AVG
160
Rank
#367 / 737 | Yes |
28
Facility
28
NY AVG
64
Rank
#979 / 1149 | Hearth Management, L.l.c | 79
Facility
79
NY AVG
83
Rank
#422 / 616 | 27 | 19%
Facility
19%
NY AVG
44.4%
Rank
#49 / 316 | 20
Facility
20
NY AVG
6
Rank
#308 / 316 | 6
Facility
6
NY AVG
14.5
Rank
#135 / 316 | 0.2
Facility
0.2
NY AVG
1.6
Rank
#34 / 316 | Studio / 1 Bed / 2 Bed |
| Buckley Landing | AL | North Syracuse | 90
Facility
90
NY AVG
160
Rank
#529 / 737 | No |
28
Facility
28
NY AVG
64
Rank
#979 / 1149 | Loretto Adult Community, Inc | 85
Facility
85
NY AVG
83
Rank
#293 / 616 | 8 | 38%
Facility
38%
NY AVG
44.4%
Rank
#117 / 316 | 3
Facility
3
NY AVG
6
Rank
#153 / 316 | 3
Facility
3
NY AVG
14.5
Rank
#89 / 316 | 0.4
Facility
0.4
NY AVG
1.6
Rank
#69 / 316 | Private / Semi-Private apartments |
| Park Terrace at Radisson | AL IL MC RC | E Baldwinsville (Radisson) | 65
Facility
65
NY AVG
160
Rank
#628 / 737 | No |
4
Facility
4
NY AVG
64
Rank
#1126 / 1149 | Park Terrace Operating, LLC | 70
Facility
70
NY AVG
83
Rank
#537 / 616 | 17 | 71%
Facility
71%
NY AVG
44.4%
Rank
#240 / 316 | 6
Facility
6
NY AVG
6
Rank
#226 / 316 | 35
Facility
35
NY AVG
14.5
Rank
#296 / 316 | 2.1
Facility
2.1
NY AVG
1.6
Rank
#243 / 316 | Private / Companion / Studio / 1 Bed Rooms |
| Camillus Ridge Terrace | AL MC | Camillus (Bennetts Corners) | 56
Facility
56
NY AVG
160
Rank
#657 / 737 | No |
3
Facility
3
NY AVG
64
Rank
#1135 / 1149 | Eastview Associates, LLC | 97
Facility
97
NY AVG
83
Rank
#50 / 616 | 13 | 8%
Facility
8%
NY AVG
44.4%
Rank
#37 / 316 | 10
Facility
10
NY AVG
6
Rank
#276 / 316 | 2
Facility
2
NY AVG
14.5
Rank
#62 / 316 | 0.2
Facility
0.2
NY AVG
1.6
Rank
#34 / 316 | Studio / 1 Bed / 2 Bed |
| McHarrie Pointe | AL IL MC NH SNF | Baldwinsville (Town Of Lysander) | 47
Facility
47
NY AVG
160
Rank
#683 / 737 | No |
79
Facility
79
NY AVG
64
Rank
#472 / 1149 | - | 100
Facility
100
NY AVG
83
Rank
#1 / 616 | 3 | 67%
Facility
67%
NY AVG
44.4%
Rank
#221 / 316 | 0
Facility
0
NY AVG
6
Rank
#57 / 316 | 1
Facility
1
NY AVG
14.5
Rank
#31 / 316 | 0.3
Facility
0.3
NY AVG
1.6
Rank
#44 / 316 | - |
Frequently Asked Questions about Hearth at Greenpoint
What neighborhood is Hearth at Greenpoint in?
Hearth at Greenpoint is in the Galeville neighborhood of Liverpool.
Who is the owner of Hearth at Greenpoint?
Hearth at Greenpoint is legally operated by Hearth Management, L.L.C.
Is Hearth at Greenpoint in a walkable area?
Hearth at Greenpoint has a walk score of 28. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Are pets allowed at Hearth at Greenpoint?
Yes, Hearth at Greenpoint allows residents to bring their pets.
How many beds does Hearth at Greenpoint have?
Hearth at Greenpoint has 139 beds.
Has Hearth at Greenpoint had any violations?
Hearth at Greenpoint has had 6 reported violations since 2026 according to records from New York State Department of Health (NYSDOH).
Are there photos of Hearth at Greenpoint?
Yes — there are 6 photos of Hearth at Greenpoint in the photo gallery on this page.
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