The Villages of General Baptist Health Care West
Nursing Home & Assisted Living · Pine Bluff, AR
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

The Villages of General Baptist Health Care West

Nursing Home & Assisted Living · Pine Bluff, AR
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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The Villages of General Baptist Health Care West accepts Medicare, Medicaid, and private pay.

Overview of The Villages of General Baptist Health Care West

Ideally situated in the serene neighborhood of Pine Bluff, AR, The Villages of General Baptist Health Care West is a distinct community that offers long-term care and short-term rehabilitation. With a kind and well-trained team available around the clock, residents receive top-tier care tailored to their needs. The community also features specially designed and secure accommodations, ensuring residents can feel at ease during their stay.

Delicious and healthy meals are served to satisfy residents’ dietary needs and preferences. Medicare and Medicaid are also accepted to ease financial burdens. With its dedicated services and extensive amenities, the community creates the ideal setting for a blissful retirement.

(870) 541-0342

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 68.3% Below AR avg. ▼ 68.3% Below AR avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 65.3% Below AR avg. ▼ 65.3% Below AR avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 23.1% Above AR avg. ▲ 23.1% Above AR avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 73.0% Below AR avg. ▼ 73.0% Below AR avg.Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Arkansas state averages

Total nursing care / resident Info This home is ranked 37th out of 166 homes in Arkansas.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 58m per day
Rank #37 / 166Nurse hours — State benchmarkedThis home is ranked 37th out of 166 homes in Arkansas.Shows adjusted nurse hours per resident per day benchmarked to the Arkansas average, with a ranking across 166 Arkansas SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Arkansas avg (4h 45m per day)
vs Arkansas avg
+4%
Staff typeHours / Day / Residentvs state avg
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 29m per day

Capacity and availability

This home usually has availability

Occupancy lower than 85% suggests more openings may be available.

Lower occupancy than the Arkansas average: 71.3%
Occupancy rate 37.4% Rank #161 / 167Occupancy rate — State benchmarkedThis home is ranked 161st out of 167 homes in Arkansas.Shows this facility's occupancy rate versus the Arkansas average, with its Statewide rank out of 167. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay 403 days
Occupancy rate
37.4% Rank #161 / 167Occupancy rate — State benchmarkedThis home is ranked 161st out of 167 homes in Arkansas.Shows this facility's occupancy rate versus the Arkansas average, with its Statewide rank out of 167. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
403 days

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Breakdown by payment type

Medicare

16% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

19% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

66% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Privately-owned community
Home revenue
$7.6M
Profit
$457.7K
Privately-owned community
Home revenue
$7.6M Rank #123 / 166Revenue — State benchmarkedThis home is ranked 123rd out of 166 homes in Arkansas.Shows this facility's annual revenue compared to the Arkansas SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$457.7K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #137 / 166Payroll — State benchmarkedThis home is ranked 137th out of 166 homes in Arkansas.Shows total annual staff payroll benchmarked to the Arkansas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$3.2M
41.7% of revenue Rank #117 / 166Payroll % — State benchmarkedThis home is ranked 117th out of 166 homes in Arkansas.Shows payroll as a percentage of revenue versus the Arkansas average. Well-run Arkansas SNFs typically land around 47–60% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.9M
Total costs $7.1M
Walk Score
Walk Score: 2 / 100 Rank #157 / 164Walk Score — State benchmarkedThis home is ranked 157th out of 164 homes in Arkansas.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Arkansas SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

License Details

CMS Certification Number45379

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private Beds

Building type icon
Building type icon

Building Type: Single-story

Dining services icon
Dining services icon

Dining Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Types of Care at The Villages of General Baptist Health Care West

Assisted Living

Contact The Villages of General Baptist Health Care West

Health Inspection History

Inspections Since 2023
Total health inspections 10

Arkansas average 4.2


Last Health inspection on Jun 2025

Total health citations
84 Rank #171 / 171Health citations — State benchmarkedThis home is ranked 171st out of 171 homes in Arkansas.Shows this facility's total health deficiency citations benchmarked to the Arkansas State average, with a ranking across all 171 AR SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Arkansas average 21.8

Citations per inspection
8.4 Rank #158 / 171Citations per inspection — State benchmarkedThis home is ranked 158th out of 171 homes in Arkansas.Shows average deficiency citations per CMS inspection for this facility versus the Arkansas mean across 171 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Arkansas average 5.32


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

52 of 84 citations resulted from standard inspections; 18 of 84 resulted from complaint investigations; and 14 of 84 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations
2
400% worse than Arkansas average

Arkansas average: 0.4


Serious Health citations
0
100% better than Arkansas average

Arkansas average: 0.2

2 critical citations Arkansas average: 0.4

0 serious citations Arkansas average: 0.2

82 moderate citations Arkansas average: 20.9

0 minor citations Arkansas average: 0.4
Citations history (last 3 years)
Abuse/Neglect moderate citation Jun 16, 2025
Corrected

Infection Control moderate citation Jun 16, 2025
Corrected

Nursing Services moderate citation Jun 16, 2025
Corrected

Abuse/Neglect critical citation Apr 18, 2025
Corrected

Financial Assistance for
Nursing Home in Arkansas

The Villages of General Baptist Health Care West is located in Pine Bluff, Arkansas.
Here are the financial assistance programs available to residents in Arkansas.

Get Financial aid guidance

ARChoices

Arkansas Medicaid ARChoices

Age 65+ or 21+ with disability
General Arkansas resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AR

Rural focus; possible waitlists.

Benefits
Personal care (5-7 hours/day) Meals ($7/meal) Respite care (240 hours/year) Adult day services ($60/day)

Choices in Living Resource Center

Arkansas Choices in Living

Age 60+
General Arkansas resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
AR

Limited direct funding; mostly referral-based.

Benefits
Care coordination Limited respite (up to 5 days/year) Transportation assistance (~5 trips/month)

Living Choices Assisted Living Waiver

Arkansas Medicaid Living Choices Assisted Living Waiver

Age 65+
General Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple); spousal rules apply.
AR

Limited provider network; excludes Level I facilities (no nursing services).

Benefits
Personal care (~5 hours/day) Medication management Nursing Activities Transportation

Program of All-Inclusive Care for the Elderly (PACE)

Arkansas Medicaid PACE

Age 55+
General Arkansas resident, nursing home-level care, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
AR

Limited geographic availability.

Benefits
Primary/preventive care Personal care (5-7 hours/day) Meals Transportation Therapy

Arkansas State Plan Personal Care

Arkansas Medicaid Personal Care Program

Age
General Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
Income Limits (2025) ~$1,004/month individual
Asset Limits $9,660 (individual), $14,470 (couple).
AR

No nursing home-level care requirement.

Benefits
Personal care (~4-6 hours/day) Homemaker services (e.g., meal prep)

Places of interest near The Villages of General Baptist Health Care West

Address 6.2 miles from city center Info Estimated distance in miles from Pine Bluff's city center to The Villages of General Baptist Health Care West's address, calculated via Google Maps.

Calculate Travel Distance to The Villages of General Baptist Health Care West

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Address

Staffing Data

Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.

Total staff 167
Employees 105
Contractors 62
Staff to resident ratio 2.65:1
65% better than Arkansas average
Arkansas average ratio: 1.61:1 Arkansas average ratio: 1.61:1See full Arkansas ranking
Avg staff/day 36
Average shift 7.6 hours
5% worse than Arkansas average
Arkansas average: 8 hours Arkansas average shift: 8 hoursSee full Arkansas ranking
Total staff hours (quarter) 24,982

Nursing staff breakdown

Q2 2025 · Apr 1 – Jun 30 More info This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Registered Nurse

Manages medical care and health needs.

Total count 16
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.4 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 34
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.3 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 86
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

This role is partially covered by contractors.

Contractor staffing

Q2 2025 · Apr 1 – Jun 30 More info This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.

Total hours from contractors

4.8%

1,188 contractor hours this quarter

Certified Nursing Assistant: 31 Licensed Practical Nurse: 19 Registered Nurse: 4 Other Physician: 2 Feeding Assistant: 1 Mental Health Service Worker: 1 Medical Director: 1 Medication Aide/Technician: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1

Staff by category

Q2 2025 · Apr 1 – Jun 30 More info This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Certified Nursing Assistant55318614,84591100%7.5
Licensed Practical Nurse1519343,02191100%9.3
Registered Nurse124162,83791100%9.4
Clinical Nurse Specialist7071,48091100%7.8
Dental Services Staff1016006369%9.5
Dietitian1015416167%8.9
Administrator3035126470%7.8
Nurse Practitioner1012082629%8
Medication Aide/Technician1122061719%11.4
Nurse Aide in Training2021802527%7.2
Mental Health Service Worker0111042629%4
Respiratory Therapy Technician101972629%3.7
Occupational Therapy Aide011551314%4.2
Speech Language Pathologist101542325%2.4
Feeding Assistant011501314%3.8
Physical Therapy Assistant101371213%3.1
Other Physician022361516%2.4
Physical Therapy Aide101361618%2.2
RN Director of Nursing3033267%4.5
Medical Director011302730%1.1
Occupational Therapy Assistant0112433%8
86 Certified Nursing Assistant
% of Days 100%
34 Licensed Practical Nurse
% of Days 100%
16 Registered Nurse
% of Days 100%
7 Clinical Nurse Specialist
% of Days 100%
1 Dental Services Staff
% of Days 69%
1 Dietitian
% of Days 67%
3 Administrator
% of Days 70%
1 Nurse Practitioner
% of Days 29%
2 Medication Aide/Technician
% of Days 19%
2 Nurse Aide in Training
% of Days 27%
1 Mental Health Service Worker
% of Days 29%
1 Respiratory Therapy Technician
% of Days 29%
1 Occupational Therapy Aide
% of Days 14%
1 Speech Language Pathologist
% of Days 25%
1 Feeding Assistant
% of Days 14%
1 Physical Therapy Assistant
% of Days 13%
2 Other Physician
% of Days 16%
1 Physical Therapy Aide
% of Days 18%
3 RN Director of Nursing
% of Days 7%
1 Medical Director
% of Days 30%
1 Occupational Therapy Assistant
% of Days 3%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 63
Medicaid
54
85.7% of residents
Private pay or other
9
14.3% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.3
34% worse than Arkansas average

Arkansas average: 7.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 15.1
13% worse than Arkansas average

Arkansas average: 13.3

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 13.7%
19% worse than Arkansas average

Arkansas average: 11.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 21.0%
57% worse than Arkansas average

Arkansas average: 13.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 10.6%
30% better than Arkansas average

Arkansas average: 15.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.9%
27% better than Arkansas average

Arkansas average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 10.9%
130% worse than Arkansas average

Arkansas average: 4.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.8%
36% better than Arkansas average

Arkansas average: 1.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.9%
41% better than Arkansas average

Arkansas average: 5.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 3.2%
105% worse than Arkansas average

Arkansas average: 1.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 21.1%
102% worse than Arkansas average

Arkansas average: 10.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 20.3%
78% worse than Arkansas average

Arkansas average: 94.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 92.7%
In line with Arkansas average

Arkansas average: 96.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 8.8%
89% worse than Arkansas average

Arkansas average: 80.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Arkansas average

Arkansas average: 1.5%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $132K Rank #169 / 171Federal fines — State benchmarkedThis home is ranked 169th out of 171 homes in Arkansas.Shows this facility's cumulative CMS federal fine dollars versus the Arkansas average among facilities with fines, and where it ranks among 171 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
415% higher than Arkansas average

Arkansas average: $26K

Number of fines 6
307% more fines than Arkansas average

Arkansas average: 1.5

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
429% more payment denials than Arkansas average

Arkansas average: 0.2

Fines amount comparison
Fines amount comparison
This facility $132K
Arkansas average $26K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

7 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 18, 2025
$98K
Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Apr 18, 2025
1 days
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 22, 2024
$14K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 8, 2024
$3K

Last updated: Jan 2026

Compare Nursing Home around Pine Bluff

The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.

3 facilities compared · CMS & AR Dept. of Health data

Filter by care type
The Springs of Pine Bluff
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Pine Bluff103 57.6% -19%4.36 -9%-7%$0194.8-83 11 Melissa Carnal$7.7M$2.5M32.2%45277
The Villages of General Baptist Health Care West
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Pine Bluff177 37.4% -48%4.96 +74%+6%$132.2k848.4262 2 -$7.6M$3.2M41.7%45379
Trinity Village Assisted Living
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Pine Bluff54 77.3% +8%4.99 +56%+7%$03110.3-77 60 F Bellingrath$13.4M$7.3M54.3%45438

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Frequently Asked Questions about The Villages of General Baptist Health Care West

Is The Villages of General Baptist Health Care West in a walkable area?

The Villages of General Baptist Health Care West has a walk score of 2. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the address of The Villages of General Baptist Health Care West?

The Villages of General Baptist Health Care West is located at 6810 South Hazel Street, Pine Bluff, AR 71603.

What is the phone number of The Villages of General Baptist Health Care West?

(870) 541-0342 will put you in contact with the team at The Villages of General Baptist Health Care West.

Is The Villages of General Baptist Health Care West Medicare or Medicaid certified?

Yes — The Villages of General Baptist Health Care West is a CMS-certified provider of Medicare and Medicaid.

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