The Villages of General Baptist Health Care West
Nursing Home & Assisted Living · Pine Bluff, AR
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

The Villages of General Baptist Health Care West

Nursing Home & Assisted Living · Pine Bluff, AR
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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The Villages of General Baptist Health Care West accepts Medicare, Medicaid, and private pay.

Health Inspection History

Inspections since 2023
Total health inspections 10

Arkansas average 4.2


Last Health inspection on Jun 2025

Total health citations
84 Rank #195 / 195Health citations — State benchmarkedThis home is ranked 195th out of 195 homes in Arkansas for Health Citations. Shows this facility's total health deficiency citations benchmarked to the Arkansas State average, with a ranking across all 195 AR facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Arkansas average 21.8

Citations per inspection
8.4 Rank #181 / 195Citations per inspection — State benchmarkedThis home is ranked 181st out of 195 homes in Arkansas for Citations Per Inspection. Shows average deficiency citations per CMS inspection for this facility versus the Arkansas mean across 195 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Arkansas average 5.32


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

52 of 84 citations resulted from standard inspections; 18 of 84 resulted from complaint investigations; and 14 of 84 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical health citations
2
400% worse than Arkansas average

Arkansas average: 0.4


Serious health citations
0
100% better than Arkansas average

Arkansas average: 0.2

2 critical citations Arkansas average: 0.4

0 serious citations Arkansas average: 0.2

82 moderate citations Arkansas average: 20.9

0 minor citations Arkansas average: 0.4
Citations history (last 3 years)
Abuse/Neglect moderate citation Jun 16, 2025
Corrected

Infection Control moderate citation Jun 16, 2025
Corrected

Nursing Services moderate citation Jun 16, 2025
Corrected

Abuse/Neglect critical citation Apr 18, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 102
Employees 95
Contractors 7
Staff to resident ratio 1.62 : 1
0% compared with Arkansas average
Arkansas average ratio: 1.59 : 1 Arkansas average ratio: 1.59 : 1See full Arkansas ranking
Avg staff/day 39
Average shift 7.7 hours
0% compared with Arkansas average
Arkansas average: 8 hours Arkansas average shift: 8 hoursSee full Arkansas ranking
Total staff hours (quarter) 27,490

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 8 RN Staff are full-time employees. No contractors work on this role. 8
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.4 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 12 LPN Staff are full-time employees. No contractors work on this role. 12
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.5 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 56 CNA Staff are full-time employees. No contractors work on this role. 56
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

1.3%

352 contractor hours this quarter

Other Physician: 2 Mental Health Service Worker: 1 Medical Director: 1 Occupational Therapy Aide: 1 Feeding Assistant: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant5605616,68692100%7.6
Licensed Practical Nurse120123,77892100%9.5
Registered Nurse8082,81692100%9.4
Clinical Nurse Specialist7078628693%6.6
Dental Services Staff1015516166%9
Administrator1015126470%8
Nurse Practitioner1015126470%8
Dietitian1014986368%7.9
Physical Therapy Assistant1013236672%4.9
RN Director of Nursing4043094751%5.7
Respiratory Therapy Technician1012686065%4.5
Other Physician0221022628%3.9
Mental Health Service Worker0111002527%4
Feeding Assistant011521314%4
Occupational Therapy Aide01148910%5.3
Medical Director011261314%2
Occupational Therapy Assistant0112433%8
Speech Language Pathologist1011989%2.4
Qualified Social Worker101522%2.4
56 Certified Nursing Assistant
% of Days 100%
12 Licensed Practical Nurse
% of Days 100%
8 Registered Nurse
% of Days 100%
7 Clinical Nurse Specialist
% of Days 93%
1 Dental Services Staff
% of Days 66%
1 Administrator
% of Days 70%
1 Nurse Practitioner
% of Days 70%
1 Dietitian
% of Days 68%
1 Physical Therapy Assistant
% of Days 72%
4 RN Director of Nursing
% of Days 51%
1 Respiratory Therapy Technician
% of Days 65%
2 Other Physician
% of Days 28%
1 Mental Health Service Worker
% of Days 27%
1 Feeding Assistant
% of Days 14%
1 Occupational Therapy Aide
% of Days 10%
1 Medical Director
% of Days 14%
1 Occupational Therapy Assistant
% of Days 3%
1 Speech Language Pathologist
% of Days 9%
1 Qualified Social Worker
% of Days 2%

Penalties and fines

Includes penalties issued in 2023-2025

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $132K Rank #195 / 196Federal fines — State benchmarkedThis home is ranked 195th out of 196 homes in Arkansas for Federal Fines. Shows this facility's cumulative CMS federal fine dollars versus the Arkansas average among facilities with fines, and where it ranks among 196 facilities in the pool. Lower total dollars mean a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
415% higher than Arkansas average

Arkansas average: $26K

Number of fines 6
307% more fines than Arkansas average

Arkansas average: 1.5

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
429% more payment denials than Arkansas average

Arkansas average: 0.2

Fines amount comparison
Fines amount comparison
This facility $132K
Arkansas average $26K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

7 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 18, 2025
$98K
Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Apr 18, 2025
1 days
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 22, 2024
$14K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 8, 2024
$3K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.3
34% worse than Arkansas average

Arkansas average: 7.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 15.1
13% worse than Arkansas average

Arkansas average: 13.3

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 13.7%
19% worse than Arkansas average

Arkansas average: 11.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 21.0%
57% worse than Arkansas average

Arkansas average: 13.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 10.6%
30% better than Arkansas average

Arkansas average: 15.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.9%
27% better than Arkansas average

Arkansas average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 10.9%
130% worse than Arkansas average

Arkansas average: 4.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.8%
36% better than Arkansas average

Arkansas average: 1.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.9%
41% better than Arkansas average

Arkansas average: 5.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 3.2%
105% worse than Arkansas average

Arkansas average: 1.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 21.1%
102% worse than Arkansas average

Arkansas average: 10.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 20.3%
78% worse than Arkansas average

Arkansas average: 94.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 92.7%
In line with Arkansas average

Arkansas average: 96.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 8.8%
89% worse than Arkansas average

Arkansas average: 80.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Arkansas average

Arkansas average: 1.5%

Breakdown by payment type

Medicare

16% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

19% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

66% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 63
Medicaid
54
85.7% of residents
Private pay or other
9
14.3% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on the home's most recent complete CMS SNF Cost Report — fiscal year ending in 06/2022. This is an older period than most facilities report, so compare with that in mind.

Nonprofit
Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$7.1M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$324.6K
Nonprofit Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$7.1M Rank #176 / 189Revenue — State benchmarkedThis home is ranked 176th out of 189 homes in Arkansas for Revenue. Shows this facility's annual revenue compared to the Arkansas average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$324.6K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #121 / 189Payroll — State benchmarkedThis home is ranked 121st out of 189 homes in Arkansas for Payroll. Shows total annual staff payroll benchmarked to the Arkansas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$3.5M 49.1% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #7 / 189Payroll % — State benchmarkedThis home is ranked 7th out of 189 homes in Arkansas for Payroll %. Shows payroll as a percentage of revenue versus the Arkansas average. Well-run Arkansas facilities typically land around 48–61% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$3.9M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$7.4M

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Private Beds

Building type icon
Building type icon

Building Type: Single-story

Housekeeping icon
Housekeeping icon

Housekeeping Services

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Most new residents arrive under Medicaid (66% of admissions), and a typical Medicaid stay runs around 1 - 2 years.

Admissions
58 total

Coverage residents most often arrive under.

Medicare 16%
Private pay 19%
Medicaid 66%
Discharges
65 total

Coverage residents most often leave under.

Medicare 9%
Private pay 11%
Medicaid 80%

Places of interest near The Villages of General Baptist Health Care West

Address 5.0 miles from city center Info Estimated distance in miles from Pine Bluff's city center to The Villages of General Baptist Health Care West's address, calculated via Google Maps.

Calculate Travel Distance to The Villages of General Baptist Health Care West

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Address

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The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.

CMS & AR Dept. of Health data

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The Villages of General Baptist Health Care West
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AR AVG 65.9
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$7.1M*Fiscal year ending 06/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility $7.1M*Fiscal year ending 06/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
AR AVG $9.4M
Rank #176 / 189
$3.5M*Fiscal year ending 06/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility $3.5M*Fiscal year ending 06/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
AR AVG $3.4M
Rank #121 / 189
49.1%*Fiscal year ending 06/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility 49.1%*Fiscal year ending 06/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
AR AVG 37.9%
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45379

Financial Assistance for
Nursing Home in Arkansas

The Villages of General Baptist Health Care West is located in Pine Bluff, Arkansas.
Here are the financial assistance programs available to residents in Arkansas.

Get Financial aid guidance

ARChoices

Arkansas Medicaid ARChoices

Age 65+ or 21+ with disability
General Arkansas resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AR

Rural focus; possible waitlists.

Benefits
Personal care (5-7 hours/day) Meals ($7/meal) Respite care (240 hours/year) Adult day services ($60/day)

Choices in Living Resource Center

Arkansas Choices in Living

Age 60+
General Arkansas resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
AR

Limited direct funding; mostly referral-based.

Benefits
Care coordination Limited respite (up to 5 days/year) Transportation assistance (~5 trips/month)

Living Choices Assisted Living Waiver

Arkansas Medicaid Living Choices Assisted Living Waiver

Age 65+
General Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple); spousal rules apply.
AR

Limited provider network; excludes Level I facilities (no nursing services).

Benefits
Personal care (~5 hours/day) Medication management Nursing Activities Transportation

Program of All-Inclusive Care for the Elderly (PACE)

Arkansas Medicaid PACE

Age 55+
General Arkansas resident, nursing home-level care, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
AR

Limited geographic availability.

Benefits
Primary/preventive care Personal care (5-7 hours/day) Meals Transportation Therapy

Arkansas State Plan Personal Care

Arkansas Medicaid Personal Care Program

Age
General Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
Income Limits (2025) ~$1,004/month individual
Asset Limits $9,660 (individual), $14,470 (couple).
AR

No nursing home-level care requirement.

Benefits
Personal care (~4-6 hours/day) Homemaker services (e.g., meal prep)

Frequently Asked Questions about The Villages of General Baptist Health Care West

Is The Villages of General Baptist Health Care West in a walkable area?

The Villages of General Baptist Health Care West has a walk score of 2. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at The Villages of General Baptist Health Care West?

The Villages of General Baptist Health Care West's occupancy is 37.4%.

Are pets allowed at The Villages of General Baptist Health Care West?

No, The Villages of General Baptist Health Care West has a no-pet policy.

Does The Villages of General Baptist Health Care West operate as a for-profit or non-profit?

The Villages of General Baptist Health Care West is registered as a non-profit in AR.

What is the address of The Villages of General Baptist Health Care West?

The Villages of General Baptist Health Care West is located at 6810 South Hazel Street, Pine Bluff, AR 71603.

What is the phone number of The Villages of General Baptist Health Care West?

(870) 541-0342 will put you in contact with the team at The Villages of General Baptist Health Care West.

Is The Villages of General Baptist Health Care West Medicare or Medicaid certified?

Yes — The Villages of General Baptist Health Care West is a CMS-certified provider of Medicare and Medicaid.

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