1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Ideally situated in the serene neighborhood of Pine Bluff, AR, The Villages of General Baptist Health Care West is a distinct community that offers long-term care and short-term rehabilitation. With a kind and well-trained team available around the clock, residents receive top-tier care tailored to their needs. The community also features specially designed and secure accommodations, ensuring residents can feel at ease during their stay.
Delicious and healthy meals are served to satisfy residents’ dietary needs and preferences. Medicare and Medicaid are also accepted to ease financial burdens. With its dedicated services and extensive amenities, the community creates the ideal setting for a blissful retirement.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 34m per day | ▲ 43% State avg: 24m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 33m per day | ▼ 42% State avg: 58m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 17m per day | ▼ 17% State avg: 2h 45m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 4m per day | ▼ 14% State avg: 3h 32m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▲ 35% State avg: 2m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 27m per day | ▲ 68% State avg: 16m per day · National avg: 29m per day |
Key information about the people who lead and staff this community.
Arkansas average 4.2
Last Health inspection on Jun 2025
Arkansas average 21.8
Arkansas average 5.32
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
52 of 84 citations resulted from standard inspections; 18 of 84 resulted from complaint investigations; and 14 of 84 came from combined inspections (standard and complaint).
400% worse than Arkansas averageArkansas average: 0.4
100% better than Arkansas averageArkansas average: 0.2
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with Arkansas average
0% compared with Arkansas average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 8 RN Staff are full-time employees. No contractors work on this role.
8
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursAssists with medical care and medications.
All 12 LPN Staff are full-time employees. No contractors work on this role.
12
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursHelps with daily care and mobility.
All 56 CNA Staff are full-time employees. No contractors work on this role.
56
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
352 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 56 | 0 | 56 | 16,686 | 92 | 100% | 7.6 |
| Licensed Practical Nurse | 12 | 0 | 12 | 3,778 | 92 | 100% | 9.5 |
| Registered Nurse | 8 | 0 | 8 | 2,816 | 92 | 100% | 9.4 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 862 | 86 | 93% | 6.6 |
| Dental Services Staff | 1 | 0 | 1 | 551 | 61 | 66% | 9 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 498 | 63 | 68% | 7.9 |
| Physical Therapy Assistant | 1 | 0 | 1 | 323 | 66 | 72% | 4.9 |
| RN Director of Nursing | 4 | 0 | 4 | 309 | 47 | 51% | 5.7 |
| Respiratory Therapy Technician | 1 | 0 | 1 | 268 | 60 | 65% | 4.5 |
| Other Physician | 0 | 2 | 2 | 102 | 26 | 28% | 3.9 |
| Mental Health Service Worker | 0 | 1 | 1 | 100 | 25 | 27% | 4 |
| Feeding Assistant | 0 | 1 | 1 | 52 | 13 | 14% | 4 |
| Occupational Therapy Aide | 0 | 1 | 1 | 48 | 9 | 10% | 5.3 |
| Medical Director | 0 | 1 | 1 | 26 | 13 | 14% | 2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 3 | 3% | 8 |
| Speech Language Pathologist | 1 | 0 | 1 | 19 | 8 | 9% | 2.4 |
| Qualified Social Worker | 1 | 0 | 1 | 5 | 2 | 2% | 2.4 |
Includes penalties issued in 2023-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
415% higher than Arkansas averageArkansas average: $26K
307% more fines than Arkansas averageArkansas average: 1.5
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
429% more payment denials than Arkansas averageArkansas average: 0.2
Penalties are imposed by CMS for violations of federal nursing home regulations.
7 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 18, 2025
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Apr 18, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 22, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 8, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.3
34% worse than Arkansas averageArkansas average: 7.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.1
13% worse than Arkansas averageArkansas average: 13.3
Percent of long-stay residents whose need for help with daily activities has increased
13.7%
19% worse than Arkansas averageArkansas average: 11.5%
Percent of long-stay residents whose ability to move independently worsened
21.0%
57% worse than Arkansas averageArkansas average: 13.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
10.6%
30% better than Arkansas averageArkansas average: 15.1%
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
27% better than Arkansas averageArkansas average: 3.9%
Percent of long-stay high risk residents with pressure ulcers
10.9%
130% worse than Arkansas averageArkansas average: 4.7%
Percent of long-stay residents with a urinary tract infection
0.8%
36% better than Arkansas averageArkansas average: 1.3%
Percent of long-stay residents who lose too much weight
2.9%
41% better than Arkansas averageArkansas average: 5.0%
Percent of long-stay residents who have depressive symptoms
3.2%
105% worse than Arkansas averageArkansas average: 1.5%
Percent of long-stay residents who received an antipsychotic medication
21.1%
102% worse than Arkansas averageArkansas average: 10.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
20.3%
78% worse than Arkansas averageArkansas average: 94.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.7%
In line with Arkansas averageArkansas average: 96.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
8.8%
89% worse than Arkansas averageArkansas average: 80.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Arkansas averageArkansas average: 1.5%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
16% of new residents, usually for short-term rehab.
19% of new residents, often for short stays.
66% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
63Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for The Villages of General Baptist Health Care West from 2012–2024, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 06/2024.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Housing Options: Private Beds
Building Type: Single-story
Housekeeping Services
Most residents stay for extended periods and receive ongoing daily care.
Most new residents arrive under Medicaid (66% of admissions), and a typical Medicaid stay runs around 1 - 2 years.
Coverage residents most often arrive under.
Coverage residents most often leave under.
6.2 miles from city center
Estimated distance in miles from Pine Bluff's city center to The Villages of General Baptist Health Care West's address, calculated via Google Maps.
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The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
| Trinity Village Assisted Living | NH AL IL | Pine Bluff | 54
Facility
54
AR AVG
84
Rank
#248 / 330 | 77.3% | +8% | 4.99 | +8% | +7% | $0 | 31 | 10.3 | - | 76 | - |
60
Facility
60
AR AVG
34
Rank
#48 / 419 | F Bellingrath | $10.3M | $6.6M | 63.8% | 45438 | ||||
| The Villages of General Baptist Health Care West | NH AL | Pine Bluff | 177
Facility
177
AR AVG
84
Rank
#3 / 330 | 37.4% | -48% | 4.96 | +43% | +6% | $132.2k | 84 | 8.4 | 2 | 80 | - |
2
Facility
2
AR AVG
34
Rank
#388 / 419 | - | $6.4M | $3.0M | 47.3% | 45379 |
The Villages of General Baptist Health Care West is located in Pine Bluff, Arkansas.
Here are the financial assistance programs available to residents in Arkansas.
The Villages of General Baptist Health Care West has a walk score of 2. Car-dependent. Most errands require a car, with limited nearby walkable options.
The Villages of General Baptist Health Care West's occupancy is 37.4%.
The Villages of General Baptist Health Care West is located at 6810 South Hazel Street, Pine Bluff, AR 71603.
(870) 541-0342 will put you in contact with the team at The Villages of General Baptist Health Care West.
Yes — The Villages of General Baptist Health Care West is a CMS-certified provider of Medicare and Medicaid.
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