Total health inspections
10
Arkansas average 4.2
Last Health inspection on Jun 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
The Villages of General Baptist Health Care West
Nursing Home & Assisted Living · Pine Bluff, AR
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Villages of General Baptist Health Care West
Nursing Home & Assisted Living · Pine Bluff, AR
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Villages of General Baptist Health Care West accepts Medicare, Medicaid, and private pay.
Ideally situated in the serene neighborhood of Pine Bluff, AR, The Villages of General Baptist Health Care West is a distinct community that offers long-term care and short-term rehabilitation. With a kind and well-trained team available around the clock, residents receive top-tier care tailored to their needs. The community also features specially designed and secure accommodations, ensuring residents can feel at ease during their stay.
Delicious and healthy meals are served to satisfy residents’ dietary needs and preferences. Medicare and Medicaid are also accepted to ease financial burdens. With its dedicated services and extensive amenities, the community creates the ideal setting for a blissful retirement.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 41st out of 182 homes in Arkansas. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 41st out of 182 homes in Arkansas. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 58m per day
Rank #41 / 182Nurse hours — State benchmarkedThis home is ranked 41st out of 182 homes in Arkansas. Shows adjusted nurse hours per resident per day benchmarked to the Arkansas average, with a ranking across 182 Arkansas SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Arkansas avg
+4%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 29m per day | ■ Avg State avg: 3h 27m per day · National avg: 3h 25m per day |
Types of Care at The Villages of General Baptist Health Care West
Assisted Living
Capacity and availability
This home usually has availability
Occupancy rate
37.4%
Rank #169 / 183Occupancy rate — State benchmarkedThis home is ranked 169th out of 183 homes in Arkansas. Shows this facility's occupancy rate versus the Arkansas average, with its Statewide rank out of 183. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
403 days
7 years in operation
An established community with some operational experience and growing routines.
Walk Score: 2 / 100 Rank #388 / 419Walk Score — State benchmarkedThis home is ranked 388th out of 419 homes in Arkansas. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Arkansas SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
CMS Certification Number45379
Staffing
Key information about the people who lead and staff this community.
ContactMs. Shelia Clifton, Administrative Assistant
Health Inspection History
Inspections
Total health citations
84
Rank #187 / 187Health citations — State benchmarkedThis home is ranked 187th out of 187 homes in Arkansas. Shows this facility's total health deficiency citations benchmarked to the Arkansas State average, with a ranking across all 187 AR SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Arkansas average 21.8
Citations per inspection
8.4
Rank #173 / 187Citations per inspection — State benchmarkedThis home is ranked 173rd out of 187 homes in Arkansas. Shows average deficiency citations per CMS inspection for this facility versus the Arkansas mean across 187 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Arkansas average 5.32
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
52 of 84 citations resulted from standard inspections; 18 of 84 resulted from complaint investigations; and 14 of 84 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical health citations
2
400% worse than Arkansas averageArkansas average: 0.4
Serious health citations
0
100% better than Arkansas averageArkansas average: 0.2
Citations history (last 3 years)
Abuse/Neglect moderate citation
Jun 16, 2025
Corrected
Infection Control moderate citation
Jun 16, 2025
Corrected
Nursing Services moderate citation
Jun 16, 2025
Corrected
Abuse/Neglect critical citation
Apr 18, 2025
Corrected
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff
102
Employees
95
Contractors
7
Staff to resident ratio
1.62:1
0% compared with Arkansas average
Avg staff/day
39
Average shift
7.7 hours
0% compared with Arkansas average
Total staff hours (quarter)
27,490
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
All 8 RN Staff are full-time employees. No contractors work on this role.
8
All 8 RN Staff are full-time employees. No contractors work on this role.
8
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursLicensed Practical Nurse
Assists with medical care and medications.
LPN Staff
All 12 LPN Staff are full-time employees. No contractors work on this role.
12
All 12 LPN Staff are full-time employees. No contractors work on this role.
12
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursCertified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
All 56 CNA Staff are full-time employees. No contractors work on this role.
56
All 56 CNA Staff are full-time employees. No contractors work on this role.
56
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursContractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1.3%
352 contractor hours this quarter
Other Physician: 2
Mental Health Service Worker: 1
Medical Director: 1
Occupational Therapy Aide: 1
Feeding Assistant: 1
Occupational Therapy Assistant: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 56 | 0 | 56 | 16,686 | 92 | 100% | 7.6 |
| Licensed Practical Nurse | 12 | 0 | 12 | 3,778 | 92 | 100% | 9.5 |
| Registered Nurse | 8 | 0 | 8 | 2,816 | 92 | 100% | 9.4 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 862 | 86 | 93% | 6.6 |
| Dental Services Staff | 1 | 0 | 1 | 551 | 61 | 66% | 9 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 498 | 63 | 68% | 7.9 |
| Physical Therapy Assistant | 1 | 0 | 1 | 323 | 66 | 72% | 4.9 |
| RN Director of Nursing | 4 | 0 | 4 | 309 | 47 | 51% | 5.7 |
| Respiratory Therapy Technician | 1 | 0 | 1 | 268 | 60 | 65% | 4.5 |
| Other Physician | 0 | 2 | 2 | 102 | 26 | 28% | 3.9 |
| Mental Health Service Worker | 0 | 1 | 1 | 100 | 25 | 27% | 4 |
| Feeding Assistant | 0 | 1 | 1 | 52 | 13 | 14% | 4 |
| Occupational Therapy Aide | 0 | 1 | 1 | 48 | 9 | 10% | 5.3 |
| Medical Director | 0 | 1 | 1 | 26 | 13 | 14% | 2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 3 | 3% | 8 |
| Speech Language Pathologist | 1 | 0 | 1 | 19 | 8 | 9% | 2.4 |
| Qualified Social Worker | 1 | 0 | 1 | 5 | 2 | 2% | 2.4 |
56 Certified Nursing Assistant
% of Days
100%
12 Licensed Practical Nurse
% of Days
100%
8 Registered Nurse
% of Days
100%
7 Clinical Nurse Specialist
% of Days
93%
1 Dental Services Staff
% of Days
66%
1 Administrator
% of Days
70%
1 Nurse Practitioner
% of Days
70%
1 Dietitian
% of Days
68%
1 Physical Therapy Assistant
% of Days
72%
4 RN Director of Nursing
% of Days
51%
1 Respiratory Therapy Technician
% of Days
65%
2 Other Physician
% of Days
28%
1 Mental Health Service Worker
% of Days
27%
1 Feeding Assistant
% of Days
14%
1 Occupational Therapy Aide
% of Days
10%
1 Medical Director
% of Days
14%
1 Occupational Therapy Assistant
% of Days
3%
1 Speech Language Pathologist
% of Days
9%
1 Qualified Social Worker
% of Days
2%
Penalties and fines
Includes penalties issued in 2023-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$132K Rank #185 / 187Federal fines — State benchmarkedThis home is ranked 185th out of 187 homes in Arkansas. Shows this facility's cumulative CMS federal fine dollars versus the Arkansas average among facilities with fines, and where it ranks among 187 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
415% higher than Arkansas averageArkansas average: $26K
Number of fines
6
307% more fines than Arkansas averageArkansas average: 1.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
429% more payment denials than Arkansas averageArkansas average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$132K
Arkansas average
$26K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
7 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 18, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 18, 2025
$98K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Apr 18, 2025
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Apr 18, 2025
1 days
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 22, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 22, 2024
$14K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 8, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 8, 2024
$3K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.3
34% worse than Arkansas averageArkansas average: 7.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.1
13% worse than Arkansas averageArkansas average: 13.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
13.7%
Percent of long-stay residents whose need for help with daily activities has increased
13.7%
19% worse than Arkansas averageArkansas average: 11.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
21.0%
Percent of long-stay residents whose ability to move independently worsened
21.0%
57% worse than Arkansas averageArkansas average: 13.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
10.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
10.6%
30% better than Arkansas averageArkansas average: 15.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
27% better than Arkansas averageArkansas average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
10.9%
Percent of long-stay high risk residents with pressure ulcers
10.9%
130% worse than Arkansas averageArkansas average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.8%
Percent of long-stay residents with a urinary tract infection
0.8%
36% better than Arkansas averageArkansas average: 1.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.9%
Percent of long-stay residents who lose too much weight
2.9%
41% better than Arkansas averageArkansas average: 5.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.2%
Percent of long-stay residents who have depressive symptoms
3.2%
105% worse than Arkansas averageArkansas average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
21.1%
Percent of long-stay residents who received an antipsychotic medication
21.1%
102% worse than Arkansas averageArkansas average: 10.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
20.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
20.3%
78% worse than Arkansas averageArkansas average: 94.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.7%
In line with Arkansas averageArkansas average: 96.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
8.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
8.8%
89% worse than Arkansas averageArkansas average: 80.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Arkansas averageArkansas average: 1.5%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
16% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
19% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
66% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
63
Medicaid
54
85.7% of residents
Private pay or other
9
14.3% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for The Villages of General Baptist Health Care West based on CMS SNF Cost Reports.
Occupancy Rate
37.4%
↓ 3.2pp vs 2023
Net Income
$457.7K
↑ ~$606.4K vs 2023
Total Payroll
$3.2M
↑ ~$523.9K vs 2023
Profit Margin
6.1%
↑ 10.6pp vs 2023
Finances and operations
Privately-owned community
Home revenue
$7.6M
Profit
$457.7K
Privately-owned community
Home revenue
$7.6M Rank #135 / 181Revenue — State benchmarkedThis home is ranked 135th out of 181 homes in Arkansas. Shows this facility's annual revenue compared to the Arkansas SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$457.7K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #150 / 181Payroll — State benchmarkedThis home is ranked 150th out of 181 homes in Arkansas. Shows total annual staff payroll benchmarked to the Arkansas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$3.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #150 / 181Payroll — State benchmarkedThis home is ranked 150th out of 181 homes in Arkansas. Shows total annual staff payroll benchmarked to the Arkansas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$7.1M
What does this home offer?
Housing Options: Private Beds
Building Type: Single-story
Dining Services
Housekeeping Services
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near The Villages of General Baptist Health Care West
6.2 miles from city center
Estimated distance in miles from Pine Bluff's city center to The Villages of General Baptist Health Care West's address, calculated via Google Maps.
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Financial Assistance for
Nursing Home in Arkansas
The Villages of General Baptist Health Care West is located in Pine Bluff, Arkansas.
Here are the financial assistance programs available to residents in Arkansas.
Compare Nursing Home around Pine Bluff
The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
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| The Springs of Pine Bluff |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Pine Bluff | 103 | 71.8% | +1% | 4.36 | +87% | -7% | $0 | 19 | 4.8 | - | 74 | 11 | Melissa Carnal | $7.7M | $2.5M | 32.2% | 45277 | ||||
| The Villages of General Baptist Health Care West |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Pine Bluff | 177 | - | - | 4.96 | +43% | +6% | $132.2k | 84 | 8.4 | 2 | 62 | 2 | - | $7.6M | $3.2M | 41.7% | 45379 | ||||
| Trinity Village Assisted Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Pine Bluff | 54 | - | - | 4.99 | +8% | +7% | $0 | 31 | 10.3 | - | 77 | 60 | F Bellingrath | $13.4M | $7.3M | 54.3% | 45438 |
Frequently Asked Questions about The Villages of General Baptist Health Care West
Is The Villages of General Baptist Health Care West in a walkable area?
The Villages of General Baptist Health Care West has a walk score of 2. Car-dependent. Most errands require a car, with limited nearby walkable options.
Are there photos of The Villages of General Baptist Health Care West?
Yes — there is 1 photo of The Villages of General Baptist Health Care West in the photo gallery on this page.
What is the address of The Villages of General Baptist Health Care West?
The Villages of General Baptist Health Care West is located at 6810 South Hazel Street, Pine Bluff, AR 71603.
What is the phone number of The Villages of General Baptist Health Care West?
(870) 541-0342 will put you in contact with the team at The Villages of General Baptist Health Care West.
Is The Villages of General Baptist Health Care West Medicare or Medicaid certified?
Yes — The Villages of General Baptist Health Care West is a CMS-certified provider of Medicare and Medicaid.
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