Facility type
Skilled Nursing Facility With Dual Certified Beds (medicaid / Medicare)
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Nursing Home
Crestpark Helena, LLC
Conveniently located in the harmonious setting of Helena, AR, Crestpark Helena, LLC is a distinct community that offers long-term care. Featuring beautifully furnished and cozy accommodations, the community ensures residents are comfortable and safe. Exceptional care tailored to residents’ unique needs is also provided with a kind and well-trained team available around the clock.
Here, Medicare and Medicaid are accepted to ease financial burdens. Fun events and engaging programs are also conducted to improve residents’ well-being. With delicious and healthy meals available, residents enjoy mealtimes that satisfy their dietary needs and preferences. The community’s extensive amenities and comprehensive services.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
110
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
34.6%
Residents per day (avg)
37
Occupancy rate
34.6%
Residents per day (avg)
37
110-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 13 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
License details
County:
Phillips
Additional licensing details
Business type:
Limited Liability Company
Certification type:
XIX/VIII
Ownership & operating entity
Crestpark Helena, LLC is legally operated by Crestpark Helena, LLC, and administrated by April Wilson.
Type Of Units
Medicaid and Medicare
110 units
Total beds
110 units
Contact Information
Fax:
870-338-6097
What does this home offer?
Accept Medicaid: Yes
Building Type: Single-story
On-site Medical Care and Health Services
Types of Care at Crestpark Helena, LLC
Nursing Home
Inspection History
In Arkansas, the Department of Human Services, Office of Long Term Care is authorized to conduct unannounced inspections and issue official quality of care reports for all senior living providers.
Show Inspection Reports
Health Inspection History
Inspections
Total health inspections
3
Arkansas average 4.2
Last Health inspection on Jun 2024
Total health citations
21
Arkansas average 21.8
Citations per inspection
7
Arkansas average 5.32
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 21 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Arkansas averageArkansas average: 0.4
Serious Health citations
0
0
100% better than Arkansas averageArkansas average: 0.2
0 critical citations
0 serious citations
21 moderate citations
0 minor citations
Citations history (last 3 years)
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Jun 06, 2024
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Jun 06, 2024
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 06, 2024
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 06, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 06, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 06, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 06, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 06, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Arkansas The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
Bear Creek Healthcare LLC
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
De Queen
131
39.1%
-45%
5.15
+10%
0
20
0
51
35
Parsons, Cathy
$8,7M
$2,7M
31.4%
45287
-
Crestpark Helena, LLC
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Helena (Helena)
100
34.6%
-51%
5.16
+10%
1
21
0
37
13
Crestpark Helena, Llc
-
-
-
45221
-
Crestpark Forrest City, LLC
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Forrest City
100
49.8%
-30%
4.50
-4%
0
33
0
41
2
Crestpark Forrest City, Llc
-
-
-
45219
-
Crestpark DeWitt, LLC
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
DeWitt
70
57.5%
-19%
6.08
+30%
2
29
0
32
7
Crestpark Dewitt, Llc
$4,2M
$2,0M
47.4%
45177
Private/ Semi-Private Rooms
Auburn Hills Nursing and Rehabilitation
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Mountain Home
105
-
-
-
-
0
0
0
-
13
Baxter County Nursing Facility, Inc.
-
-
-
-
Private Beds
Places of interest near Crestpark Helena, LLC
2.4 miles from city center
116 November Drive, Helena, AR 72342
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
57
Employees
54
Contractors
3
Staff to resident ratio
1.68:1
0% compared with Arkansas averageArkansas average ratio: 1.61:1
Avg staff/day
29
Average shift
7.7 hours
0% compared with Arkansas averageArkansas average: 8 hours
Total staff hours (quarter)
20,233
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
9
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
6
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
24
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0.2%
43 contractor hours this quarter
Speech Language Pathologist: 1
Occupational Therapy Assistant: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 24 | 0 | 24 | 10,618 | 91 | 100% | 7.9 |
| Physical Therapist | 9 | 0 | 9 | 3,521 | 91 | 100% | 6.7 |
| Licensed Practical Nurse | 6 | 0 | 6 | 2,030 | 88 | 97% | 8.8 |
| Registered Nurse | 9 | 0 | 9 | 1,289 | 85 | 93% | 8.7 |
| RN Director of Nursing | 1 | 0 | 1 | 581 | 63 | 69% | 9.2 |
| Other Dietary Services Staff | 1 | 0 | 1 | 572 | 66 | 73% | 8.7 |
| Administrator | 1 | 0 | 1 | 488 | 65 | 71% | 7.5 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 488 | 65 | 71% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 466 | 62 | 68% | 7.5 |
| Occupational Therapy Aide | 1 | 0 | 1 | 139 | 19 | 21% | 7.3 |
| Speech Language Pathologist | 0 | 1 | 1 | 35 | 27 | 30% | 1.3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 6 | 1 | 1% | 5.5 |
| Medical Director | 0 | 1 | 1 | 2 | 1 | 1% | 2 |
24 Certified Nursing Assistant
% of Days
100%
9 Physical Therapist
% of Days
100%
6 Licensed Practical Nurse
% of Days
97%
9 Registered Nurse
% of Days
93%
1 RN Director of Nursing
% of Days
69%
1 Other Dietary Services Staff
% of Days
73%
1 Administrator
% of Days
71%
1 Clinical Nurse Specialist
% of Days
71%
1 Nurse Practitioner
% of Days
68%
1 Occupational Therapy Aide
% of Days
21%
1 Speech Language Pathologist
% of Days
30%
1 Occupational Therapy Assistant
% of Days
1%
1 Medical Director
% of Days
1%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
34 residents
Residents by payment source
Medicaid
27 residents (79.4%)
Private pay or other
7 residents (20.6%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.9
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.9
15% worse than Arkansas averageArkansas average: 7.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.6
28% better than Arkansas averageArkansas average: 13.3
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
8.1%
Percent of long-stay residents whose need for help with daily activities has increased
8.1%
29% better than Arkansas averageArkansas average: 11.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
18.6%
Percent of long-stay residents whose ability to move independently worsened
18.6%
39% worse than Arkansas averageArkansas average: 13.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
2.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
2.2%
86% better than Arkansas averageArkansas average: 15.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.7%
Percent of long-stay residents experiencing one or more falls with major injury
1.7%
58% better than Arkansas averageArkansas average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.9%
Percent of long-stay high risk residents with pressure ulcers
7.9%
66% worse than Arkansas averageArkansas average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.7%
Percent of long-stay residents with a urinary tract infection
1.7%
30% worse than Arkansas averageArkansas average: 1.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.1%
Percent of long-stay residents who lose too much weight
8.1%
62% worse than Arkansas averageArkansas average: 5.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Arkansas averageArkansas average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
15.0%
Percent of long-stay residents who received an antipsychotic medication
15.0%
44% worse than Arkansas averageArkansas average: 10.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.7%
In line with Arkansas averageArkansas average: 94.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.6%
In line with Arkansas averageArkansas average: 96.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
67.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
67.1%
17% worse than Arkansas averageArkansas average: 80.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Arkansas averageArkansas average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
45.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
45.0%
42% worse than Arkansas averageArkansas average: 77.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$8K
68% lower than Arkansas averageArkansas average: $26K
Number of fines
1
32% fewer fines than Arkansas averageArkansas average: 1.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
429% more payment denials than Arkansas averageArkansas average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$8K
Arkansas average
$26K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 13, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 13, 2023
$8K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Apr 13, 2023
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Apr 13, 2023
3 days
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Crestpark Helena, LLC based on CMS SNF Cost Reports.
Occupancy Rate
52.6%
↓ 8.3pp vs 2019
Net Income
-$595,735
↓ ~$514K vs 2019
Total Payroll
$2,532,413
↓ ~$77K vs 2019
Profit Margin
-13.9%
↓ 12.2pp vs 2019
Loading trend charts...
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