The Army Residence Community Health Care Center

The Army Residence Community Health Care Center is a Nursing Home in Texas

The Army Residence Community… is a Nursing Home in Texas

The Army Residence Community Health Care Center

7400 Crestway Rd, San Antonio, TX 78239 View Map

The Army Residence Community Health Care Center is a Nursing Home in Texas

The Army Residence Community… is a Nursing Home in Texas

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Overview of The Army Residence Community Health Care Center

The Army Residence Community Healthcare Center is the premier veteran retirement home in San Antonio– welcoming all retired or honorably discharged officers; also housing senior-level federal employees of GS-14 and above, including their spouses. Reflected in their excellent service, the non-profit life plan community has maintained an active, social, and carefree lifestyle for their residents for over 30 years. The Army Residence is the place to live your golden years to the fullest, create memories, and achieve dreams. 
The life plan community boasts its exclusive program called the Army Residence Community (ARC), where residents can come together and be part of engaging activities. Retirees can choose to live in high-rise apartments or lakeside duplexes– all beautifully furnished.

+1 210-646-5300

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.74/day
Overall rating Info Based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Based on deficiencies found during state health inspections.
5/5
Staffing Info Based on nurse staffing hours per resident per day.
2/5
Quality Measures Info Based on clinical outcomes for residents.
5/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 30

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Texas average
Occupancy rate 54.1%
Residents per day (avg) 53
Occupancy rate
54.1%
Residents per day (avg)
53

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

67% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

33% of new residents, often for short stays.

Typical stay 2 years

Finances and operations

Governmental home
City
Home revenue
$56.3M
Surplus of revenue
$14.2M
Governmental home City
Home revenue
$56,321,762.00
Surplus of revenue
$14,153,371.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$13.0M
23.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$29.2M
Total costs $42.2M
Bed community size
30-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
39 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 6 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Status
LICENSED
Facility Type
Assisted Living
License Expiration
January 2, 2026

Additional licensing details

License number: 149234
County: BEXAR

Ownership & operating entity

The Army Residence Community Health Care Center is legally operated by THE ARMY RETIREMENT RESIDENCE FOUNDATION SAN ANTONIO INC, and administrated by CYNTHIA WOODARD.

Owner: THE ARMY RETIREMENT RESIDENCE FOUNDATION SAN ANTONIO INC
Ownership type: Nonprofit Organization

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Ms. Cordelia Tostenson, Sr. Director of Business Development
Administrator email: [email protected]

Care Services

Provides Memory Care
Alzheimer's Certification
Contact The Army Residence Community Health Care Center

Inspection History

In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.

2 visits/inspections

Results

2 with citations

0 without citations

Texas average: 45 visits/inspections

Texas average: 9 complaint visits

Texas average: 28 inspections

7 citations

1 health citation 6 life safety citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Texas average: 6 citations

Texas average: 2 health citations

Texas average: 6 life safety citations

0 enforcement actions

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

Texas average: 1 enforcement action

Inspection Report Summary for The Army Residence Community Health Care Center

THE ARMY RESIDENCE COMMUNITY HEALTH CARE CENTER underwent a comprehensive inspection on September 20, 2022, resulting in 7 state standard violations. The Health Code was cited with no specific deficiencies, while the Life Safety Code accounted for all 7 violations. These deficiencies were primarily related to fire safety and building maintenance, including non-compliance with NFPA 101, inadequate fire drills, and insufficient emergency generator and sprinkler system inspections. Correction dates ranged from February 19, 2020, to April 6, 2020. No enforcement actions were found in relation to these violations.

Comparison Chart

The information below is reported by the Texas Health and Human Services Commission.
Compare Nursing Homes around San Antonio
The Army Residence Community Health Care Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

San Antonio
91
No
6
ARMY RETIREMENT RESIDENCE FOUNDATION SAN ANTONIO
54.1%
$30,123,083.00
$12,983,757.00
43.1%
52.50
5/5
4.7400
5/5
2/5
5/5
-
Legend Oaks West Rehab
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

San Antonio
124
No
24
BERTETTI HEALTHCARE, INC.
85.7%
$12,391,667.00
$5,897,857.00
47.6%
109.50
5/5
3.8564
4/5
4/5
5/5
1
Remington Transitional Care
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

San Antonio
60
No
75
REGENCY IHS OF SAN ANTONIO LLC
79.4%
$10,056,301.00
$3,686,061.00
36.7%
56.60
4/5
3.7726
4/5
4/5
4/5
1
Lakeside Nursing and Rehabilitation Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

San Antonio
118
No
19
CRYSTAL LAKE HEALTHCARE, INC.
85.1%
$6,954,611.00
$2,623,129.00
37.7%
112.30
4/5
3.4176
4/5
2/5
4/5
1
Blue Skies of Texas East
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

San Antonio
80
No
47
AIR FORCE VILLAGE INC
67.8%
$13,741,291.00
$4,137,308.00
30.1%
45.70
3/5
6.5100
3/5
4/5
4/5
2

Places of interest near The Army Residence Community Health Care Center

Address 11.4 miles from city center

Address 7400 Crestway Rd, San Antonio, TX 78239

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

62
Total Staff
62
Employees
0
Contractors
25,053
Total Hours (Quarter)
34
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse510.4 No
Licensed Practical Nurse148.1 No
Certified Nursing Assistant237.9 No
Staff by Category
Administration
1 staff
8.1hs shift avg
Nursing Staff
50 staff
8.1hs shift avg
Physicians & Practitioners
2 staff
8.1hs shift avg
Therapy Services
6 staff
7.8hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
0 staff
0hs shift avg
Dietary Services
2 staff
8.2hs shift avg
Other Services
1 staff
8.1hs shift avg
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant230238,88691100%7.9
Licensed Practical Nurse140145,76991100%8.1
Medication Aide/Technician6063,30291100%8.2
Physical Therapist5051,8159099%7.7
RN Director of Nursing2021,0196470%8.2
Dietitian2029866470%8.2
Registered Nurse5057764853%10.4
Administrator1015226470%8.1
Speech Language Pathologist1015066268%8.2
Mental Health Service Worker1014976167%8.1
Nurse Practitioner1014896066%8.2
Clinical Nurse Specialist1014886066%8.1

Health Inspection History

Source: CMS Health Citations (Mar 2023 – Jun 2025)

4
Inspections
18
Total Citations
0
Critical (J-L)
0
Serious (G-I)
4.5
Citations/Inspection
Jun 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
18
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Resident Rights
4
22% of total
Quality of Life & Care
3
17% of total
Pharmacy Services
3
17% of total
Infection Control
2
11% of total
Abuse, Neglect & Exploitation
2
11% of total
Administration
1
6% of total
Citation Sources
Standard Inspections 16
Complaint Investigations 5
State Comparison (TX)
Avg Citations (State)
25.9
This Facility: 18
Avg Critical (State)
2
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Jun 05, 2025 D Infection ControlF0880 Corrected
Jun 05, 2025 D PharmacyF0756 Corrected
Jun 05, 2025 D Quality of CareF0690 Corrected
Jul 25, 2024 D PharmacyF0755 Corrected
Jul 25, 2024 E Care PlanningF0656 Corrected
Apr 26, 2024 D Abuse/NeglectF0609 Corrected
Apr 26, 2024 F NutritionF0812 Corrected
Apr 26, 2024 D Quality of CareF0677 Corrected
Mar 03, 2023 D Abuse/NeglectF0609 Corrected
Mar 03, 2023 D AdministrationF0849 Corrected
Mar 03, 2023 E Infection ControlF0880 Corrected
Mar 03, 2023 F NutritionF0812 Corrected
Mar 03, 2023 E PharmacyF0759 Corrected
Mar 03, 2023 D Quality of CareF0690 Corrected
Mar 03, 2023 D Resident RightsF0550 Corrected
Mar 03, 2023 E Resident RightsF0565 Corrected
Mar 03, 2023 D Resident RightsF0578 Corrected
Mar 03, 2023 E Resident RightsF0583 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Resident Census by Payment Source
57 Total Residents
Medicare 22 (38.6%)
Private Pay/Other 35 (61.4%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
8.6 Score
Near average Texas avg: 8.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
13.9 Score
13% better than avg Texas avg: 16.0

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
18.8%
Lost Too Much Weight
7.1%
Urinary Tract Infection
1.3%
Depressive Symptoms
4.6%
Falls with Major Injury
2.4%
Pneumococcal Vaccine
99.4%
Antipsychotic Use
0.6%
Walking Ability Worsened
13.3%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
1.5%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
9.7%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
98.0% 8% better than avg Texas: 90.4%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.0% 100% better than avg Texas: 1.4%
Influenza Vaccine
98.6% 12% better than avg Texas: 88.0%

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Claim What’s Yours: Financial Aid for Texas Seniors

Program
State Program Name
Eligibility
Benefits
Community Care for the Aged and Disabled (CCAD)
TX Medicaid CCAD
  • General: Age 65+ or disabled, Texas resident, Medicaid-eligible, care need (not always nursing home level).
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • TX Specifics: Large state; rural access challenges.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home aides.
Texas Community Care Services
  • General: Age 60+, Texas resident, at risk of decline.
  • Income Limits: ~$2,000/month (individual, varies).
  • Asset Limits: $5,000 (individual).
  • TX Specifics: Limited funding; high demand in urban areas.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Area Agency on Aging (AAA) Services
  • General: Age 60+, TX resident; no income/asset limits.
  • Income Limits (2025): None; donations encouraged.
  • Asset Limits: Not assessed.
  • TX Specifics: 28 AAAs; includes Meals on Wheels in some areas.
  • Services: Meals (~$5-$7/meal), transportation, homemaker services (~4 hours/week), respite (~5 days/year), legal aid.
Medicare Savings Program (MSP)
Texas Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, TX resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • TX Specifics: Includes Extra Help for Part D; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Home Energy Assistance Program (LIHEAP)
Texas Comprehensive Energy Assistance Program (CEAP)
  • General: Age 60+ prioritized, TX resident, low-income.
  • Income Limits (2025): ~$3,970/month (185% FPL).
  • Asset Limits: Not assessed.
  • TX Specifics: Priority for elderly/disabled; covers gas, electric, propane.
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Family Caregiver Support Program (FCSP)
Texas Family Caregiver Support Program
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
  • Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits: Not assessed.
  • TX Specifics: High rural demand; includes grandparent caregivers.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, TX resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified.
  • TX Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Texas VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, TX resident, wartime service, ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth).
  • TX Specifics: High veteran population; supports rural/urban needs.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Property Tax Exemption for Seniors
Texas Senior Property Tax Exemption
Official government program page
  • General: Age 65+, TX resident, homeowner (homestead).
  • Income Limits (2025): None; tax-based eligibility.
  • Asset Limits: Not assessed.
  • TX Specifics: $25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.
  • Services: Tax exemption or freeze (~$500-$1,000/year savings).
Senior Farmers’ Market Nutrition Program (SFMNP)
Texas SFMNP
  • General: Age 60+, TX resident, low-income.
  • Income Limits (2025): ~$2,322/month (185% FPL).
  • Asset Limits: Not assessed.
  • TX Specifics: Vouchers (~$50/season); serves ~20,000 via 28 AAAs.
  • Services: Vouchers (~$50/season) for produce at farmers’ markets.

Claim What’s Yours Financial Aid for Texas Seniors

TX Medicaid CCAD

Community Care for the Aged and Disabled (CCAD)

Requirements:
  • General:
    Age 65+ or disabled, Texas resident, Medicaid-eligible, care need (not always nursing home level).
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • TX Specifics:
    Large state; rural access challenges.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home aides.
TX CCS

Texas Community Care Services

Requirements:
  • General:
    Age 60+, Texas resident, at risk of decline.
  • Income Limits:
    ~$2,000/month (individual, varies).
  • Asset Limits:
    $5,000 (individual).
  • TX Specifics:
    Limited funding; high demand in urban areas.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Texas AAA Services

Area Agency on Aging (AAA) Services

Requirements:
  • General:
    Age 60+, TX resident; no income/asset limits.
  • Income Limits (2025):
    None; donations encouraged.
  • Asset Limits:
    Not assessed.
  • TX Specifics:
    28 AAAs; includes Meals on Wheels in some areas.
Benefits without Contact:
  • Services: Meals (~$5-$7/meal), transportation, homemaker services (~4 hours/week), respite (~5 days/year), legal aid.
Texas Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, TX resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • TX Specifics:
    Includes Extra Help for Part D; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Texas Comprehensive Energy Assistance Program (CEAP)

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, TX resident, low-income.
  • Income Limits (2025):
    ~$3,970/month (185% FPL).
  • Asset Limits:
    Not assessed.
  • TX Specifics:
    Priority for elderly/disabled; covers gas, electric, propane.
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Texas Family Caregiver Support Program

Family Caregiver Support Program (FCSP)

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
  • Income Limits (2025):
    No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits:
    Not assessed.
  • TX Specifics:
    High rural demand; includes grandparent caregivers.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Texas SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, TX resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified.
  • TX Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Texas VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, TX resident, wartime service, ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth).
  • TX Specifics:
    High veteran population; supports rural/urban needs.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Texas Senior Property Tax Exemption

Property Tax Exemption for Seniors

Requirements:
  • General:
    Age 65+, TX resident, homeowner (homestead).
  • Income Limits (2025):
    None; tax-based eligibility.
  • Asset Limits:
    Not assessed.
  • TX Specifics:
    $25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.
Benefits without Contact:
  • Services: Tax exemption or freeze (~$500-$1,000/year savings).
Texas SFMNP

Senior Farmers’ Market Nutrition Program (SFMNP)

Requirements:
  • General:
    Age 60+, TX resident, low-income.
  • Income Limits (2025):
    ~$2,322/month (185% FPL).
  • Asset Limits:
    Not assessed.
  • TX Specifics:
    Vouchers (~$50/season); serves ~20,000 via 28 AAAs.
Benefits without Contact:
  • Services: Vouchers (~$50/season) for produce at farmers’ markets.
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