ALM's inspection grade is 92 / 100, an A- — 10 points above the Wisconsin average for CMS-certified facilities (82/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
ALM's inspection grade is 92 / 100, an A- — 10 points above the Wisconsin average for CMS-certified facilities (82/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Harbor Heaven Health & Rehabilitation is a renowned nursing home in Fond du Lac, WI, that offers dementia care, long-term care, and short-term rehabilitation. With its dedication to residents’ well-being, the community provides high-quality care for their unique needs around the clock. Private and semi-private rooms are also offered for residents’ comfort and safety.
Promoting an active lifestyle and social engagement, a variety of activities and cozy communal spaces are conducted. Nutritious meals are also prepared to meet residents’ dietary needs and preferences. Amenities include a spa room with whirlpool tub, a gift shop, outdoor spaces for family gatherings, and courtyard. This nursing home has five purposely designed households in Fond du Lac, ensuring residents can find the right place to spend their golden years.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Data period: Q4 2025 (October 1 – December 31, 2025).
This nursing home is ranked 37th out of 164 nursing homes we track in Wisconsin for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 1mStandout metric: Registered nurse (RN) is +31% above Wisconsin average
2 of 6 metrics below Wisconsin average
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 18 are the facility's own employees; no agency contractors work in this role.
18 staff · 9-hour shifts
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 9 are the facility's own employees; no agency contractors work in this role.
9 staff · 9.6-hour shifts
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 111 are the facility's own employees; no agency contractors work in this role.
111 staff · 7.2-hour shifts
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
188
153 employees · 35 contractors · 53 on an average day
188 total staff / 70 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Jun 2026); staff: CMS Payroll-Based Journal (Q4 2025).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
2.69 : 1
↑ 11% · WI 2.42This facility: 2.69 staff per resident, 11% above the Wisconsin average of 2.42 (among Wisconsin facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
188 staff ÷ 70 residents
See full Wisconsin ranking →
Average hours one staff member works on a day they are on shift, across every role.
7.5 h
↑ 3% · WI 7.3 hThis facility: 7.5 h, 3% above the Wisconsin average of 7.3 h (among Wisconsin facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
36,620 staff hours this quarter
See full Wisconsin ranking →91.1% of staff hours were worked by the facility's own employees
Wisconsin average: 88.1% · Contractors this quarter: Speech Language Pathologist (9), Respiratory Therapy Technician (9), Physical Therapy Assistant (6), Physical Therapy Aide (3), Occupational Therapy Assistant (2), Qualified Social Worker (2), Feeding Assistant (1), Medical Director (1), Occupational Therapy Aide (1), Other Physician (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
85
Rank #81 / 197Bed count — State benchmarked This nursing home is ranked 81st out of 197 nursing homes we track in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Smaller home · May offer a more intimate, personalized care environment.
Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Rank #69 / 191Walk Score — State benchmarked This nursing home is ranked 69th out of 191 nursing homes we track in Wisconsin for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wisconsin facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Occupancy between 85% and 95% suggests balanced demand.
Rank #13 / 163Occupancy rate — State benchmarked This nursing home is ranked 13th out of 163 nursing homes we track in Wisconsin for occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 163. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Based on 78.8 residents and 85 beds. Source: CMS Provider Information, average daily residents (data as of Aug 2026)
Higher than the Wisconsin average: 71.5%
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Harbor Haven Health & Rehabilitation is legally operated by Fond Du Lac County, and administered by Mark Radmer.
10 points above the Wisconsin average for CMS-certified facilities (82/100)
Category breakdown
2 severity-weighted points · 39× lower than the typical CMS-certified WI facility (median: 78)
No fines on record · 0 enforcement actions
29 days to fix issues · slower than the typical CMS-certified WI facility (median: 27)
100% corrected
2 of 2 citations corrected Latest inspection: Feb 21, 2024 · 2 citations, all corrected
Most cited category: Resident Rights, 1 of 2 citations · 2 categories in total
Corrected
Corrected
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
1 of 2 citations resulted from standard inspections; and 1 of 2 resulted from complaint investigations.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection ReportsFederal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
How residents at this home fare on health outcomes and preventive care, compared with the Wisconsin average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
4
/ 5
Above average
↑ 32% · WI 3.0This facility: 4.0, 32% above the WI average of 3.0 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.
4
/ 5
Above average
↑ 39% · WI 2.9This facility: 4.0, 39% above the WI average of 2.9 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
6.0
Score · lower is better
↓ 36% · WI 9.4This facility: 6.0, 36% below the WI average of 9.4 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
13.1
Score · lower is better
↓ 34% · WI 19.8This facility: 13.1, 34% below the WI average of 19.8 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.13 long-stay measures: 9 better, 3 worse, 1 near WI average
8 short-stay measures: 4 better, 1 near WI average, 3 compared with US only
People who live at the home · 13 measures
Percent of long-stay residents whose need for help with daily activities has increased
13.1%
↓ 19% · WI 16.1This facility: 13.1, 19% below the WI average of 16.1 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
8.5%
↓ 54% · WI 18.4This facility: 8.5, 54% below the WI average of 18.4 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.8%
↓ 28% · WI 24.6This facility: 17.8, 28% below the WI average of 24.6 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
1.1%
↓ 60% · WI 2.7This facility: 1.1, 60% below the WI average of 2.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
3.5%
↑ 6% · WI 3.3This facility: 3.5, 6% above the WI average of 3.3 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
3.7%
↓ 27% · WI 5.0This facility: 3.7, 27% below the WI average of 5.0 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
1.3%
↓ 75% · WI 5.1This facility: 1.3, 75% below the WI average of 5.1 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
3.1%
↓ 46% · WI 5.7This facility: 3.1, 46% below the WI average of 5.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
25.5%
↑ 61% · WI 15.8This facility: 25.5, 61% above the WI average of 15.8 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
↑ 4% · WI 95.7This facility: 100.0, 4% above the WI average of 95.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.1%
↓ 6% · WI 95.0This facility: 89.1, 6% below the WI average of 95.0 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Number of hospitalizations per 1,000 long-stay resident days.
1.41
↓ 12% · WI 1.61This facility: 1.41, 12% below the WI average of 1.61 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.92
↓ 12% · WI 2.19This facility: 1.92, 12% below the WI average of 2.19 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Rehab and recovery after a hospital stay · 8 measures
Percentage of residents at or above expected ability to care for themselves at discharge.
59.6%
↑ 11% · US 53.7This facility: 59.6, 11% above the US average of 53.7 (among US facilities reporting a recent figure).
Rate of successful return to home or community from a skilled nursing facility.
70.5%
↑ 39% · US 50.6This facility: 70.5, 39% above the US average of 50.6 (among US facilities reporting a recent figure).
Percentage of SNF residents who experience falls with major injury during their stay.
1.7%
↑ 122% · US 0.8This facility: 1.7, 122% above the US average of 0.8 (among US facilities reporting a recent figure).
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
↓ 38% · WI 1.2This facility: 0.8, 38% below the WI average of 1.2 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.9%
↑ 13% · WI 86.5This facility: 97.9, 13% above the WI average of 86.5 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.9%
↑ 18% · WI 82.2This facility: 96.9, 18% above the WI average of 82.2 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.5%
↓ 19% · WI 22.7This facility: 18.5, 19% below the WI average of 22.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who had an outpatient emergency department visit.
14.4%
↓ 4% · WI 15.0This facility: 14.4, 4% below the WI average of 15.0 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
25% of new residents, usually for short-term rehab.
74% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jun 2026)
Total residents
70Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Harbor Haven Health & Rehabilitation from 2011–2024, based on CMS SNF Cost Reports. Includes all financial data for this property, which could include management/ownership changes.
Key figures below are for fiscal year ending in 12/2024.
Based on CMS SNF Cost Report for fiscal year ending in 12/2024.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #25 / 161Payroll costs — State benchmarked This nursing home is ranked 25th out of 161 nursing homes we track in Wisconsin. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Wisconsin average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #27 / 161Payroll % of net patient revenue — State benchmarked This nursing home is ranked 27th out of 161 nursing homes we track in Wisconsin. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (74% of admissions), and a typical private pay stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
1.2 miles from city center
Estimated distance in miles from Fond Du Lac's city center to Harbor Haven Health & Rehabilitation's address, calculated via Google Maps.
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Harbor Haven Health & Rehabilitation is located in Fond du Lac, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.
Harbor Haven Health & Rehabilitation is legally operated by Fond Du Lac County, and administered by Mark Radmer.
Harbor Haven Health & Rehabilitation has a walk score of 57. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Harbor Haven Health & Rehabilitation's occupancy is 92.7%.
No, Harbor Haven Health & Rehabilitation has a no-pet policy.
Harbor Haven Health & Rehabilitation is a government-operated nursing facility in WI.
Mark Radmer is the administrator of Harbor Haven Health & Rehabilitation.
Harbor Haven Health & Rehabilitation received a 5-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
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