Show Inspection Reports
Total health inspections
2
Wisconsin average 6
Last Health inspection on Feb 2024
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Harbor Haven Health & Rehabilitation
Nursing Home in Fond du Lac County
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Harbor Haven Health & Rehabilitation
Nursing Home in Fond du Lac County
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Overview of Harbor Haven Health & Rehabilitation
Harbor Heaven Health & Rehabilitation is a renowned nursing home in Fond du Lac, WI, that offers dementia care, long-term care, and short-term rehabilitation. With its dedication to residents’ well-being, the community provides high-quality care for their unique needs around the clock. Private and semi-private rooms are also offered for residents’ comfort and safety.
Promoting an active lifestyle and social engagement, a variety of activities and cozy communal spaces are conducted. Nutritious meals are also prepared to meet residents’ dietary needs and preferences. Amenities include a spa room with whirlpool tub, a gift shop, outdoor spaces for family gatherings, and courtyard. This nursing home has five purposely designed households in Fond du Lac, ensuring residents can find the right place to spend their golden years.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 51st out of 181 homes in Wisconsin.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 51st out of 181 homes in Wisconsin.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 43m per day
vs Wisconsin avg
+11%
Standout metric
Nurse Aide is +21% above state avg
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 7m per day | ▲ 16% State avg: 58m per day · National avg: 41m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 7m per day | ▲ 21% State avg: 2h 35m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 8m per day | ▲ 11% State avg: 3h 43m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 25% State avg: 4m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 47m per day | ▲ 21% State avg: 39m per day · National avg: 29m per day |
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
85
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
86.6%
Avg. Length of Stay
56 days
Occupancy rate
86.6%
Avg. Length of Stay
56 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
28% of new residents, usually for short-term rehab.
Typical stay
25 days
Private pay
71% of new residents, often for short stays.
Typical stay
1 - 2 months
Finances and operations
Governmental community
Operated by county authorities.
Home revenue
$11.0M
Operating deficit
-$157.1K
Governmental community
Operated by county authorities.
Home revenue
$11.0M
Operating deficit
-$157.1K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$11.2M
85-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 57 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeSkilled Care
CountyFond Du Lac
CMS Certification Number525534
Harbor Haven Health & Rehabilitation is legally operated by Fond Du Lac County, and administrated by Mark Radmer.
Profit StatusGOVERNMENT COUNTY
Accept Medicaid
Accept Medicare
Rehabilitation Services
Short-Term Rehab
Doctor on Staff
Skilled Nursing
24-Hour Staffing
Dementia Care
Hospice And Palliative Care
Fax(920) 929-7046
Private And Semi-Private Rooms
Smart Tvs With Directv
Complimentary Wi-Fi Throughout The Facility For Residents And Guests
Including Living And Dining Rooms
On Each Household
Luxurious Spa Room With Whirlpool Tub On Every Household
Beauty Salon/Barbershop
Gift Shop
Resident Savings Accounts
Large Indoor And Outdoor Spaces For Family Gatherings
Enclosed Courtyard For Residents To Safely Enjoy The Outdoors
A Variety Of Engaging Activities
Nutritious Meals
Specific ProgramsShort-Term Rehab, Dementia Care, Hospice and Palliative Care, Amenities, Activities, Volunteer
Food DescriptionNutritious meals
Meals IncludedYes
What does this home offer?
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Dining Services
Beauty Services
Housekeeping Services
Social and Recreational Activities
Rehabilitative Support
On-site Medical Care and Health Services
Types of Care at Harbor Haven Health & Rehabilitation
Nursing Home
Memory Care
Hospice Care
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.
4 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Latest inspection
Date
April 23, 2025
Annual Inspection3 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Wisconsin average: 12 deficiencies
Inspection Report Summary for Harbor Haven Health & Rehabilitation
The most recent inspection on April 23, 2025, found no health deficiencies at Harbor Haven Health & Rehabilitation. Earlier inspections showed some deficiencies related to pain management, call light accessibility, and timely reporting of resident incidents. Inspectors cited issues with ensuring effective pain management for one resident, call lights being out of reach for another, and delays in reporting resident-to-resident altercations to authorities. Complaint investigations were substantiated in these areas, but no fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility appears to have addressed prior concerns, as the latest inspection was free of deficiencies.
Health Inspection History
Inspections
Total health citations
3
Wisconsin average 27.3
Citations per inspection
1.5
Wisconsin average 4.19
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
1 of 3 citations resulted from standard inspections; and 2 of 3 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Wisconsin averageWisconsin average: 0.9
Serious Health citations
0
0
100% better than Wisconsin averageWisconsin average: 1.2
0 critical citations
0 serious citations
3 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Feb 21, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Feb 21, 2024
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Feb 21, 2024
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Feb 21, 2024
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 01, 2023
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 01, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Fond Du Lac County The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
Filter by care type
| Harbor Haven Health & Rehabilitation |
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Fond Du Lac | - | 85 | - | 57 | Private / Semi-Private Rooms |
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Places of interest near Harbor Haven Health & Rehabilitation
1.2 miles from city center
Estimated distance in miles from Fond du Lac's city center to Harbor Haven Health & Rehabilitation's address, calculated via Google Maps.
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
170
Employees
140
Contractors
30
Staff to resident ratio
2.43:1
0% compared with Wisconsin averageWisconsin average ratio: 2.41:1
Avg staff/day
54
Average shift
7.4 hours
0% compared with Wisconsin averageWisconsin average: 7.3 hours
Total staff hours (quarter)
36,545
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
20
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
5
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.6 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
102
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
8.5%
3,104 contractor hours this quarter
Speech Language Pathologist: 10
Respiratory Therapy Technician: 6
Physical Therapy Assistant: 4
Physical Therapy Aide: 3
Occupational Therapy Assistant: 2
Occupational Therapy Aide: 1
Qualified Social Worker: 1
Medical Director: 1
Feeding Assistant: 1
Other Physician: 1
Staff by category
| Certified Nursing Assistant | 102 | 0 | 102 | 18,903 | 91 | 100% | 7.1 |
| Registered Nurse | 20 | 0 | 20 | 7,712 | 91 | 100% | 8.9 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,942 | 78 | 86% | 7.9 |
| Licensed Practical Nurse | 5 | 0 | 5 | 1,551 | 80 | 88% | 10.6 |
| Mental Health Service Worker | 2 | 0 | 2 | 1,008 | 65 | 71% | 8 |
| Physical Therapy Aide | 0 | 3 | 3 | 876 | 65 | 71% | 6.7 |
| Medication Aide/Technician | 4 | 0 | 4 | 797 | 71 | 78% | 7.6 |
| Speech Language Pathologist | 0 | 10 | 10 | 746 | 74 | 81% | 6 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Other Social Services Staff | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Qualified Social Worker | 0 | 1 | 1 | 483 | 61 | 67% | 7.9 |
| Physical Therapy Assistant | 0 | 4 | 4 | 417 | 74 | 81% | 5.6 |
| Respiratory Therapy Technician | 0 | 6 | 6 | 246 | 55 | 60% | 4.2 |
| Occupational Therapy Aide | 0 | 1 | 1 | 184 | 36 | 40% | 5.1 |
| Feeding Assistant | 0 | 1 | 1 | 49 | 38 | 42% | 1.3 |
| Other Physician | 0 | 1 | 1 | 42 | 22 | 24% | 1.9 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 40 | 32 | 35% | 1.3 |
| Medical Director | 0 | 1 | 1 | 21 | 21 | 23% | 1 |
102 Certified Nursing Assistant
% of Days
100%
20 Registered Nurse
% of Days
100%
4 Other Dietary Services Staff
% of Days
86%
5 Licensed Practical Nurse
% of Days
88%
2 Mental Health Service Worker
% of Days
71%
3 Physical Therapy Aide
% of Days
71%
4 Medication Aide/Technician
% of Days
78%
10 Speech Language Pathologist
% of Days
81%
1 Administrator
% of Days
70%
1 Nurse Practitioner
% of Days
70%
1 Other Social Services Staff
% of Days
69%
1 Qualified Social Worker
% of Days
67%
4 Physical Therapy Assistant
% of Days
81%
6 Respiratory Therapy Technician
% of Days
60%
1 Occupational Therapy Aide
% of Days
40%
1 Feeding Assistant
% of Days
42%
1 Other Physician
% of Days
24%
2 Occupational Therapy Assistant
% of Days
35%
1 Medical Director
% of Days
23%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
70
Medicare
17
24.3% of residents
Medicaid
21
30% of residents
Private pay or other
32
45.7% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.0
In line with Wisconsin averageWisconsin average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.2
In line with Wisconsin averageWisconsin average: 22.1
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
25.3%
Percent of long-stay residents whose need for help with daily activities has increased
25.3%
44% worse than Wisconsin averageWisconsin average: 17.6%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
20.8%
Percent of long-stay residents whose ability to move independently worsened
20.8%
9% better than Wisconsin averageWisconsin average: 22.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.5%
21% better than Wisconsin averageWisconsin average: 26.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
36% better than Wisconsin averageWisconsin average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.9%
Percent of long-stay high risk residents with pressure ulcers
2.9%
48% better than Wisconsin averageWisconsin average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.7%
Percent of long-stay residents with a urinary tract infection
1.7%
47% better than Wisconsin averageWisconsin average: 3.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.0%
Percent of long-stay residents who lose too much weight
4.0%
19% better than Wisconsin averageWisconsin average: 4.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
4.8%
Percent of long-stay residents who have depressive symptoms
4.8%
5% better than Wisconsin averageWisconsin average: 5.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
30.7%
Percent of long-stay residents who received an antipsychotic medication
30.7%
91% worse than Wisconsin averageWisconsin average: 16.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Wisconsin averageWisconsin average: 95.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.1%
6% worse than Wisconsin averageWisconsin average: 95.0%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.41
Number of hospitalizations per 1,000 long-stay resident days.
1.41
12% better than Wisconsin averageWisconsin average: 1.61
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.92
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.92
12% better than Wisconsin averageWisconsin average: 2.19
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.9%
14% better than Wisconsin averageWisconsin average: 87.3%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.5%
Percent of short-stay residents who newly received an antipsychotic medication
0.5%
57% better than Wisconsin averageWisconsin average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.9%
18% better than Wisconsin averageWisconsin average: 82.2%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.5%
19% better than Wisconsin averageWisconsin average: 22.7%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
14.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
14.4%
In line with Wisconsin averageWisconsin average: 15.0%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.7%
Percentage of SNF residents who experience falls with major injury during their stay.
1.7%
122% worse than Wisconsin averageWisconsin average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
59.6%
Percentage of residents at or above expected ability to care for themselves at discharge.
59.6%
11% better than Wisconsin averageWisconsin average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
70.5%
Rate of successful return to home or community from a skilled nursing facility.
70.5%
39% better than Wisconsin averageWisconsin average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Harbor Haven Health & Rehabilitation based on CMS SNF Cost Reports.
Occupancy Rate
86.6%
↓ 1.4pp vs 2022
Net Income
-$157.1K
↑ ~$57.5K vs 2022
Total Payroll
$7.4M
↑ ~$277.6K vs 2022
Profit Margin
-1.5%
↑ 0.8pp vs 2022
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