Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
188
153 employees · 35 contractors · 53 on an average day Harbor Haven Health & Rehabilitation
Nursing Home, Hospice Care, Memory Care, Palliative Care & Skilled Nursing · Fond Du Lac, WI
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Harbor Haven Health & Rehabilitation
Nursing Home, Hospice Care, Memory Care, Palliative Care & Skilled Nursing · Fond Du Lac, WI
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Harbor Haven Health & Rehabilitation accepts Medicaid, Medicare, and private pay.
Overview of Harbor Haven Health & Rehabilitation
Harbor Heaven Health & Rehabilitation is a renowned nursing home in Fond du Lac, WI, that offers dementia care, long-term care, and short-term rehabilitation. With its dedication to residents’ well-being, the community provides high-quality care for their unique needs around the clock. Private and semi-private rooms are also offered for residents’ comfort and safety.
Promoting an active lifestyle and social engagement, a variety of activities and cozy communal spaces are conducted. Nutritious meals are also prepared to meet residents’ dietary needs and preferences. Amenities include a spa room with whirlpool tub, a gift shop, outdoor spaces for family gatherings, and courtyard. This nursing home has five purposely designed households in Fond du Lac, ensuring residents can find the right place to spend their golden years.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing
Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).
Total nursing care per resident / day
This nursing home is ranked 36th out of 164 nursing homes we track in Wisconsin for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 14m
This nursing home is ranked 36th out of 164 nursing homes we track in Wisconsin for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 14mStandout metric: Registered nurse (RN) is +35% above Wisconsin average
2 of 6 metrics below Wisconsin average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 18 are the facility's own employees; no agency contractors work in this role.
18 staff · 9-hour shifts
1h 18m
↑ 35% · WI 58mThis facility: 1h 18m per resident per day, 35% above the Wisconsin average of 58m (among Wisconsin facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 18 are the facility's own employees; no agency contractors work in this role.
18 staff · 9-hour shiftsUS average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 9 are the facility's own employees; no agency contractors work in this role.
9 staff · 9.6-hour shifts
27m
↓ 30% · WI 38mThis facility: 27m per resident per day, 30% below the Wisconsin average of 38m (among Wisconsin facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 9 are the facility's own employees; no agency contractors work in this role.
9 staff · 9.6-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 111 are the facility's own employees; no agency contractors work in this role.
111 staff · 7.2-hour shifts
3h 29m
↑ 35% · WI 2h 35mThis facility: 3h 29m per resident per day, 35% above the Wisconsin average of 2h 35m (among Wisconsin facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 111 are the facility's own employees; no agency contractors work in this role.
111 staff · 7.2-hour shiftsUS average: 2h 21m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 21m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
4m
↓ 3% · WI 4mThis facility: 4m per resident per day, 3% below the Wisconsin average of 4m (among Wisconsin facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
4h 50m
↑ 30% · WI 3h 43mThis facility: 4h 50m per resident per day, 30% above the Wisconsin average of 3h 43m (among Wisconsin facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
48m
↑ 24% · WI 39mThis facility: 48m per resident per day, 24% above the Wisconsin average of 39m (among Wisconsin facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
188
153 employees · 35 contractors · 53 on an average day
188 total staff / 70 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Jun 2026); staff: CMS Payroll-Based Journal (Q4 2025).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
2.69 : 1
↑ 11% · WI 2.42This facility: 2.69 staff per resident, 11% above the Wisconsin average of 2.42 (among Wisconsin facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
188 staff ÷ 70 residents
See full Wisconsin ranking →
Average hours one staff member works on a day they are on shift, across every role.
7.5 h
↑ 3% · WI 7.3 hThis facility: 7.5 h, 3% above the Wisconsin average of 7.3 h (among Wisconsin facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
36,620 staff hours this quarter
See full Wisconsin ranking →91.1% of staff hours were worked by the facility's own employees
Wisconsin average: 88.1% · Contractors this quarter: Speech Language Pathologist (9), Respiratory Therapy Technician (9), Physical Therapy Assistant (6), Physical Therapy Aide (3), Occupational Therapy Assistant (2), Qualified Social Worker (2), Feeding Assistant (1), Medical Director (1), Occupational Therapy Aide (1), Other Physician (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
85
Rank #81 / 197Bed count — State benchmarked This nursing home is ranked 81st out of 197 nursing homes we track in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
85
Rank #81 / 197Bed count — State benchmarked This nursing home is ranked 81st out of 197 nursing homes we track in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Smaller home · May offer a more intimate, personalized care environment.
Walk Score
Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Rank #69 / 191Walk Score — State benchmarked This nursing home is ranked 69th out of 191 nursing homes we track in Wisconsin for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wisconsin facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Rank #69 / 191Walk Score — State benchmarked This nursing home is ranked 69th out of 191 nursing homes we track in Wisconsin for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wisconsin facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
57
/ 100
Occupancy rate
Occupancy between 85% and 95% suggests balanced demand.
Rank #13 / 164Occupancy rate — State benchmarked This nursing home is ranked 13th out of 164 nursing homes we track in Wisconsin for occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 164. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Occupancy between 85% and 95% suggests balanced demand.
Rank #13 / 164Occupancy rate — State benchmarked This nursing home is ranked 13th out of 164 nursing homes we track in Wisconsin for occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 164. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
88.8%
This home usually has limited availability
Higher than the Wisconsin average: 71.7%
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
63
days
About This Community
Facility TypeSkilled Care
CountyFond Du Lac
CMS Certification Number525534
Harbor Haven Health & Rehabilitation is legally operated by Fond Du Lac County, and administered by Mark Radmer.
Resident Council
Accept Medicaid
Accept Medicare
Short-Term Rehab
Doctor on Staff
Hospice and Palliative Care
Nutritious Meals
Housekeeping
Beauty Services
Fax(920) 929-7046
Pets not allowed
Wi-Fi
Spa
Whirlpool
Beauty Salon
Gift Shop
Courtyard
Smart Tvs with Directv
Building TypeSingle-story
Room Types
Private
Semi-Private Rooms
Private Room
Semi-Private / Shared Room
CMS Health Inspection History
ALM Inspection Grade Unavailable
Not publishedWe don't have enough verified data to publish an inspection grade for this facility — a missing grade reflects what we've been able to verify, not the facility's quality.
Total health inspections
1
↓ 84% · WI 6.1This facility: 1, 84% below the Wisconsin average of 6.1 (among Wisconsin facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
2
Rank #2 / 168Health citations — State benchmarked This nursing home is ranked 2nd out of 168 nursing homes we track in Wisconsin for health citations. Shows this facility's total health deficiency citations benchmarked to the Wisconsin State average, with a ranking across all 168 WI facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 93% · WI 28This facility: 2, 93% below the Wisconsin average of 28 (among Wisconsin facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
2
Rank #13 / 168Citations per inspection — State benchmarked This nursing home is ranked 13th out of 168 nursing homes we track in Wisconsin for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Wisconsin mean across 168 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 53% · WI 4.24This facility: 2, 53% below the Wisconsin average of 4.24 (among Wisconsin facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
2 of 2 citations corrected
Critical
J–L
0
↓ 100% · WI 0.9This facility: 0, 100% below the Wisconsin average of 0.9 (among Wisconsin facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious
G–I
0
↓ 100% · WI 1.1This facility: 0, 100% below the Wisconsin average of 1.1 (among Wisconsin facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate
D–F
2
↓ 92% · WI 25.5This facility: 2, 92% below the Wisconsin average of 25.5 (among Wisconsin facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor
A–C
0
↓ 100% · WI 0.5This facility: 0, 100% below the Wisconsin average of 0.5 (among Wisconsin facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal riskLatest inspection: Feb 21, 2024 · 2 citations, all corrected
Most cited category: Resident Rights, 1 of 2 citations · 2 categories in total
Citations history
Most recent first
Feb 21, 2024
2 citations
Quality of Care moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Top deficiency categories
Share of 2 citations
Resident Rights
1 deficiency (50%)
Quality of Life & Care
1 deficiency (50%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
1 of 2 citations resulted from standard inspections; and 1 of 2 resulted from complaint investigations.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection Reports
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
No penalties in the past 3 years
No civil money penalties or payment denials on record since Aug 2023.
Total fines
$0
WI avg $95KWisconsin average: $94,855. Average among the 148 Wisconsin facilities with a penalty on record.US avg $67KUS average: $67,417, among the 6,775 US facilities with a penalty on record.
Number of fines
0
WI avg 2.02Wisconsin average: 2.02. Average among the 148 Wisconsin facilities with a penalty on record.US avg 1.96US average: 1.96, among the 6,775 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
WI avg 0.7Wisconsin average: 0.7. Average among the 148 Wisconsin facilities with a penalty on record.US avg 0.36US average: 0.36, among the 6,775 US facilities with a penalty on record.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Wisconsin average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
5
/ 5
Significantly above average
↑ 64% · WI 3.0This facility: 5.0, 64% above the WI average of 3.0 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.
4
/ 5
Above average
↑ 39% · WI 2.9This facility: 4.0, 39% above the WI average of 2.9 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
6.0
Score · lower is better
↓ 36% · WI 9.4This facility: 6.0, 36% below the WI average of 9.4 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
13.1
Score · lower is better
↓ 34% · WI 19.8This facility: 13.1, 34% below the WI average of 19.8 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.13 long-stay measures: 9 better, 3 worse, 1 near WI average
8 short-stay measures: 4 better, 1 near WI average, 3 compared with US only
Long-stay residents
People who live at the home · 13 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
13.1%
↓ 19% · WI 16.1This facility: 13.1, 19% below the WI average of 16.1 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
13.1%
↓ 19% · WI 16.1This facility: 13.1, 19% below the WI average of 16.1 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsened
Percent of long-stay residents whose ability to move independently worsened
8.5%
↓ 54% · WI 18.4This facility: 8.5, 54% below the WI average of 18.4 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
8.5%
↓ 54% · WI 18.4This facility: 8.5, 54% below the WI average of 18.4 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.8%
↓ 28% · WI 24.6This facility: 17.8, 28% below the WI average of 24.6 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.8%
↓ 28% · WI 24.6This facility: 17.8, 28% below the WI average of 24.6 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
1.1%
↓ 60% · WI 2.7This facility: 1.1, 60% below the WI average of 2.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
1.1%
↓ 60% · WI 2.7This facility: 1.1, 60% below the WI average of 2.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
3.5%
↑ 6% · WI 3.3This facility: 3.5, 6% above the WI average of 3.3 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
3.5%
↑ 6% · WI 3.3This facility: 3.5, 6% above the WI average of 3.3 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
3.7%
↓ 27% · WI 5.0This facility: 3.7, 27% below the WI average of 5.0 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
3.7%
↓ 27% · WI 5.0This facility: 3.7, 27% below the WI average of 5.0 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
1.3%
↓ 75% · WI 5.1This facility: 1.3, 75% below the WI average of 5.1 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
1.3%
↓ 75% · WI 5.1This facility: 1.3, 75% below the WI average of 5.1 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
3.1%
↓ 46% · WI 5.7This facility: 3.1, 46% below the WI average of 5.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
3.1%
↓ 46% · WI 5.7This facility: 3.1, 46% below the WI average of 5.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
25.5%
↑ 61% · WI 15.8This facility: 25.5, 61% above the WI average of 15.8 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
25.5%
↑ 61% · WI 15.8This facility: 25.5, 61% above the WI average of 15.8 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
↑ 4% · WI 95.7This facility: 100.0, 4% above the WI average of 95.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
↑ 4% · WI 95.7This facility: 100.0, 4% above the WI average of 95.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.1%
↓ 6% · WI 95.0This facility: 89.1, 6% below the WI average of 95.0 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.1%
↓ 6% · WI 95.0This facility: 89.1, 6% below the WI average of 95.0 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Hospital & emergency visits
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.41
↓ 12% · WI 1.61This facility: 1.41, 12% below the WI average of 1.61 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Number of hospitalizations per 1,000 long-stay resident days.
1.41
↓ 12% · WI 1.61This facility: 1.41, 12% below the WI average of 1.61 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.92
↓ 12% · WI 2.19This facility: 1.92, 12% below the WI average of 2.19 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.92
↓ 12% · WI 2.19This facility: 1.92, 12% below the WI average of 2.19 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 8 measures
Daily care & independence
Able to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
59.6%
↑ 11% · US 53.7This facility: 59.6, 11% above the US average of 53.7 (among US facilities reporting a recent figure).
Percentage of residents at or above expected ability to care for themselves at discharge.
59.6%
↑ 11% · US 53.7This facility: 59.6, 11% above the US average of 53.7 (among US facilities reporting a recent figure).
Returned home or to the community
Rate of successful return to home or community from a skilled nursing facility.
70.5%
↑ 39% · US 50.6This facility: 70.5, 39% above the US average of 50.6 (among US facilities reporting a recent figure).
Rate of successful return to home or community from a skilled nursing facility.
70.5%
↑ 39% · US 50.6This facility: 70.5, 39% above the US average of 50.6 (among US facilities reporting a recent figure).Safety & clinical stability
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.7%
↑ 122% · US 0.8This facility: 1.7, 122% above the US average of 0.8 (among US facilities reporting a recent figure).
Percentage of SNF residents who experience falls with major injury during their stay.
1.7%
↑ 122% · US 0.8This facility: 1.7, 122% above the US average of 0.8 (among US facilities reporting a recent figure).Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
↓ 38% · WI 1.2This facility: 0.8, 38% below the WI average of 1.2 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
↓ 38% · WI 1.2This facility: 0.8, 38% below the WI average of 1.2 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.9%
↑ 13% · WI 86.5This facility: 97.9, 13% above the WI average of 86.5 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.9%
↑ 13% · WI 86.5This facility: 97.9, 13% above the WI average of 86.5 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.9%
↑ 18% · WI 82.2This facility: 96.9, 18% above the WI average of 82.2 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.9%
↑ 18% · WI 82.2This facility: 96.9, 18% above the WI average of 82.2 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Hospital & emergency visits
Re-hospitalized after admission
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.5%
↓ 19% · WI 22.7This facility: 18.5, 19% below the WI average of 22.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.5%
↓ 19% · WI 22.7This facility: 18.5, 19% below the WI average of 22.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits
Percentage of short-stay residents who had an outpatient emergency department visit.
14.4%
↓ 4% · WI 15.0This facility: 14.4, 4% below the WI average of 15.0 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who had an outpatient emergency department visit.
14.4%
↓ 4% · WI 15.0This facility: 14.4, 4% below the WI average of 15.0 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Harbor Haven Health & Rehabilitation’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 164 Wisconsin nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Dec 2024
Is it financially stable?
Losing money on care, and more than last year
−14.6% operating margin
−4.7 pts vs prior year
An operating loss in 8 of the last 8 reported years. Other income ($0.8M) trims the net loss to −$0.8M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Spends more on payroll than most Wisconsin homes
79.0% payroll share of revenue
WI average 58.7%Rank #14 / 164Payroll % of net patient revenue — State benchmarked This nursing home is ranked 14th out of 164 nursing homes we track in Wisconsin for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $1.0M while revenue rose $0.6M. Check hours per resident in the staffing section to confirm it reaches the floor.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Wisconsin homes.
Revenue & profit
Losing money on care
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | WI median | Compared with WI homesRank in WI | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $10.7M | +$0.6M | Trend 20172024 | WI median $8.3M | Rank in WI Rank #48 / 164Net patient revenue — State benchmarked This nursing home is ranked 48th out of 164 nursing homes we track in Wisconsin for net patient revenue. Shows this facility's net patient revenue compared to the Wisconsin average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 71% of homes | Above WI median Higher net patient revenue than 71% of WI homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $12.3M | +$1.1M | Trend 20172024 | WI median — | Rank in WI Not ranked | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$1.6M | −$0.6M | Trend 20172024 | WI median — | Rank in WI Not ranked | Loss, widening Resident care lost money this year, more than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −14.6% | −4.7 pts | Trend 20172024 | WI median — | Rank in WI Not ranked | Loss A negative margin means resident care costs more than it earns. |
| Other income Money not from resident care: investments, grants, services. | $0.8M | — | Trend — | WI median — | Rank in WI Not ranked | Offsets part of the loss Income from outside resident care covers part of the loss on care. |
| Net income The bottom line after other income. | −$0.8M | −$0.6M | Trend — | WI median — | Rank in WI Not ranked | Loss The bottom line is below zero even after other income. |
Staffing spend
Spends more of revenue on staff than most Wisconsin homes
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | WI median | Compared with WI homesRank in WI | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $8.5M | +$1.0M | Trend 20172024 | WI median $4.4M | Rank in WI Rank #23 / 164Payroll costs — State benchmarked This nursing home is ranked 23rd out of 164 nursing homes we track in Wisconsin for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Wisconsin average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 87% of homes | Above WI median Higher payroll than 87% of WI homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 79.0% | +5.6 pts | Trend 20172024 | WI median 56.9% | Rank in WI Rank #14 / 164Payroll % of net patient revenue — State benchmarked This nursing home is ranked 14th out of 164 nursing homes we track in Wisconsin for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 92% of homes | 20.3 pts over WI average The WI average is 58.7% of revenue. Within 3 points of it reads as near the average. |
Charts, 2017–2024 2 charts · WI benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Wisconsin payroll average.
% of net patient revenue
Payroll share Operating margin WI payroll average
Year-by-year data, 2017–2024 every reported year · latest first, scroll sideways
| Metric | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $7.0M | $8.3M | $8.7M | $8.6M | $8.9M | $9.2M | $10.1M | $10.7M |
| Operating expenses | $10.0M | $10.1M | $10.7M | $12.1M | $10.5M | $10.7M | $11.2M | $12.3M |
| Net patient income | −$3.0M | −$1.8M | −$2.1M | −$3.6M | −$1.6M | −$1.5M | −$1.0M | −$1.6M |
| Operating margin | −42.8% | −22.3% | −23.6% | −42.0% | −18.4% | −16.4% | −10.0% | −14.6% |
| Net income | −$1.4M | $0.1M | −$0.4M | −$1.9M | $0.6M | −$0.2M | −$0.2M | −$0.8M |
| Payroll costs | $6.7M | $6.6M | $7.0M | $8.7M | $7.1M | $7.2M | $7.4M | $8.5M |
| Payroll share of revenue | 96.3% | 80.3% | 80.8% | 102.2% | 79.8% | 78.3% | 73.4% | 79.0% |
| Beds | 85 | 85 | 85 | 85 | 85 | 85 | 85 | 85 |
| Gross revenue | $8.2M | $10.0M | $10.8M | $9.8M | $8.9M | $9.2M | $10.2M | $10.7M |
| Salaries | $4.5M | $4.7M | $4.8M | $5.0M | $5.2M | $5.3M | $5.6M | $6.3M |
| Wage-related costs | $2.2M | $2.0M | $2.3M | $3.7M | $1.9M | $1.9M | $1.9M | $2.1M |
| Contract labor | $0.6M | $0.8M | $0.9M | $0.8M | $0.7M | — | — | — |
| Other operating costs | $3.2M | $3.5M | $3.7M | $3.4M | $3.4M | $3.5M | $3.7M | $3.8M |
| Net patient revenue per day | $248 | $286 | $313 | $316 | $324 | $335 | $377 | $396 |
| Cost per day | $354 | $350 | $387 | $449 | $383 | $390 | $415 | $454 |
| Average length of stay | 127.2 days | 99.3 days | 74.0 days | 101.3 days | 77.7 days | 69.7 days | 55.9 days | 63.3 days |
Showing 2024–2022 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024
Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Jun 2026
Arriving
428 admissions · FY2024
Residents admitted during the year.
Medicare
108 · 25%
Medicaid
2 · <1%
Private pay & other
318 · 74%
Resident snapshot
70 residents · Jun 2026
Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare
17 · 24%
Medicaid
21 · 30%
Private pay & other
32 · 46%
Leaving
427 discharges · FY2024
Residents discharged during the year.
Medicare
118 · 28%
Medicaid
16 · 4%
Private pay & other
293 · 69%
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Places of interest near Harbor Haven Health & Rehabilitation
1.2 miles from city center
Estimated distance in miles from Fond Du Lac's city center to Harbor Haven Health & Rehabilitation's address, calculated via Google Maps.
Calculate Travel Distance to Harbor Haven Health & Rehabilitation
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Financial Assistance for
Nursing Home in Wisconsin
Harbor Haven Health & Rehabilitation is located in Fond du Lac, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.
Frequently Asked Questions about Harbor Haven Health & Rehabilitation
Who is the owner of Harbor Haven Health & Rehabilitation?
Harbor Haven Health & Rehabilitation is legally operated by Fond Du Lac County, and administered by Mark Radmer.
Is Harbor Haven Health & Rehabilitation in a walkable area?
Harbor Haven Health & Rehabilitation has a walk score of 57. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the occupancy rate at Harbor Haven Health & Rehabilitation?
Harbor Haven Health & Rehabilitation's occupancy is 88.8%.
Are pets allowed at Harbor Haven Health & Rehabilitation?
No, Harbor Haven Health & Rehabilitation has a no-pet policy.
Is Harbor Haven Health & Rehabilitation a government-operated facility?
Harbor Haven Health & Rehabilitation is a government-operated nursing facility in WI.
Who is the administrator of Harbor Haven Health & Rehabilitation?
Mark Radmer is the administrator of Harbor Haven Health & Rehabilitation.
What is the overall rating for Harbor Haven Health & Rehabilitation?
Harbor Haven Health & Rehabilitation received a 5-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
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